# Go X - Ride the Future — user reviews > 242 indexed App Store user reviews of Go X by Cheetah X Inc., rated 4.70/5 from 20,602 ratings. - Source: https://appshunter.io/ios/app/go-x-ride-the-future/id1445869156/reviews - App overview in markdown: https://appshunter.io/ios/app/go-x-ride-the-future/id1445869156.md - Rating breakdown: 5★ 18,026 · 4★ 1,196 · 3★ 388 · 2★ 112 · 1★ 880 ## What do users think of Go X? Overall sentiment: negative **Pros** - 🚀 Fun and efficient scooters - 🚀 Convenient transportation option - 👍 Enjoyable riding experience **Cons** - 🐛 Scooters often broken or not charged - 💰 Overpriced compared to alternatives - 🚫 Restrictive parking requirements - 🔒 Lack of transparency in pricing and charges - 🤖 Poor customer support and unresponsive to issues **Commonly reported bugs** - Scooters unexpectedly stopping or malfunctioning - Inaccurate battery level reporting - Glitches in the app causing unexpected charges **Most requested features** - More flexible parking options - Improved battery life and reliability - Better communication of pricing and fees ## Newest reviews (18 of 242) ### 2/5 — SCAM *2026-07-30, version 2.4.16* It keeps threatening to put lawyers on something i paid for & THEY TOOK MORE OUT. Do not USE! they will continue to charge after you paid! ### 2/5 — price *2026-06-21, version 2.4.16* didn’t realize a 30 minute ride was gonna cost me $100. an uber wouldn’t have even been half of that. 0/10 don’t recommend. they’ll take all your money and it’s not even worth it. and it said we couldn’t ride on the side walks but the roads don’t even have bike lanes? we literally almost got hit by a CAR!! i’m so upset and would like to atleast be partially refunded 50% ### 1/5 — The app is terrible *2026-01-18, version 2.4.15* . ### 1/5 — Keeps charging my card *2026-01-16, version 2.4.15* Already payed my debt and this has charged my card over 120 dollars in the past month ### 1/5 — Terrible service *2026-01-14, version 2.4.15* Clicked on the quick ride, no price and saw that it was $50 for the day figured a quick ride (30 mins or so) and ended up being charged $35 to go 6.5 miles ridiculous for what was supposed to be cheap fun. I’m beyond upset especially for it being so quick ### 1/5 — Too Expensive *2026-01-14, version 2.4.15* 4 people went 6 miles and it cost us $178… insane!! Do not use them!! ### 1/5 — Scam *2025-12-26, version 2.4.15* Not clear the charges from my account $500 after one hour left me only $150 scam ### 1/5 — To much *2025-11-24, version 2.4.15* Over priced ### 1/5 — Over Charged, slow, bad service *2025-11-19, version 2.4.15* App and ui were good. Ride was expensive as hell. I got charged $20 for not returning my scooter to the “designated” location when I dropped it off at the exact spot the app told me to. On top of that charge the ride was more expensive than an uber and way slower. ### 1/5 — Horrible Scooters! *2025-11-16, version 2.4.15* These are horrible! They stop working randomly and the app doesn’t give any information why so I’m just sitting on the road trying to kick. The location drop off is pretty inconvenient as well. ### 1/5 — horrible app with terrible customer service *2025-11-14, version 2.4.15* terrible app with terrible scooters stay far away and use literally anything else ### 1/5 — Do not do this! *2025-11-13, version 2.4.15* this stopped in the middle of the road multiple times and is objectively dangerous to ride. Don’t do this. ### 1/5 — No brakes *2025-11-02, version 2.4.15* Very expensive, one scooter didn’t work and we were still charged for it. Brakes didn’t work on one scooter, handle bar was loose on the other. ### 1/5 — Scam *2025-10-28, version 2.4.15* They keep charging me months after riding. Don’t do it. ### 1/5 — 返金されない *2025-10-28, version 2.4.15* ワイキキで使いました。 間違えてgo x club に登録してしまい、アプリ上ではキャンセルになりましたが、返金がずっとされないです。 サポートに問い合わせてもチャットbotから返信ばかりでりではなしにならない。 たかが１０ドルですが返金してほしい。 ### 1/5 — SCAM, SCAM, SCAM *2025-10-25, version 2.4.15* STAY FAR AWAY! They’ve will charge you long after you’re done riding, they’ve been charging us daily for parking fees. Fraudulent company. DONT DOWNLOAD ### 1/5 — Keeps charging card, customer service is nonexistent *2025-10-24, version 2.4.15* Used this app in Daytona and added my card for it and went on a $20 ride and returned to an approved destination. I have been getting charged $3, $6, and $9 for the past month and it takes it from the card I added but won’t let me delete the card or pay for the ride whatsoever ! I go to talk to support and it’s the same song every time of we are working on it for the past month they have said that over one $20 ride! Should have just walked ### 1/5 — not clear pricing for short rides *2025-10-06, version 2.4.15* we rented a scooter for a short ride, turns out it would’ve been cheaper to get an uber. did not specify the price for short rides. nearly $1/minutes ## Most critical reviews (10 lowest-rated) ### 1/5 — Incorrect charges on my credit card *2026-07-07, version 2.4.16* I was incorrectly charged for $25 and $39.99. My app only shows that i was charged for one ride that costed $15.96. Give me back my money. ### 1/5 — Company is a scam *2026-06-30, version 2.4.16* Look it up. I had the same thing happen to me. Couldn’t even get it to work right and then parked it back in designated spot and I’ve been hit with continuous “parking fees” for the last year. They try in 3 dollar amounts three times and test for money then start increasing and basically drain your account. Once the issue was brought to support that promptly started ignoring me. These are scammers. All of them. Stay away. ### 1/5 — Scam *2026-05-29, version 2.4.16* Scam ### 1/5 — SCAM *2026-03-26, version 2.4.15* Keeps charging unauthorized amounts in increments of 3/6/9$ months after the one single ride. Will not use again ### 1/5 — App sucks *2026-03-25, version 2.4.15* Charged me twice for parking out of his zone, but I went to the zone and won’t offer a refund ### 1/5 — Bad *2026-03-23, version 2.4.15* Stealing my money don’t do it! ### 1/5 — Piece of junk *2026-03-20, version 2.4.15* Half are completely broken and the maintenance need to be up kept better the brakes were completely out on my last one and i fell almost got hit by a car you better be careful if your going to use these junky things ### 1/5 — Garbage *2026-03-12, version 2.4.15* App is garbage, scooters are slow. ### 1/5 — SCAMMER APP *2026-03-11, version 2.4.15* this SCAMMING app will continuously try to charge you!!! do not trust the 4.7 reviews it’s ALL ai!!!! they even send you a scammer “court” photo!!! search up: Pennsylvania drivers targeted by fake toll violation texts. it’s a well known scam they are trying to run on their people!!!! ### 1/5 — Won’t except my Cash App card on app says exception and one except it *2026-02-09, version 2.4.15* H ## Most praised reviews (10 highest-rated) ### 5/5 — FIRE YOOOO🤌🏽🤌🏽🤌🏽🤌🏽 *2026-02-24, version 2.4.15* I WAS CUTTING UP IN TRAFFIC LMAAAOOOOOOO🌊 ### 5/5 — Great rides!!! *2025-10-19, version 2.4.15* Me and girlfriend took scooters on ocean walk in Daytona beach and had a blast . Not only did it make it easier to get around but also was a tremendous amount of fun for which was overdue.we are older adults but this did not deter us as we will most definitely rent GO x again never time there and for every other vacation we take in the future .i would recommend all families to try as they are great for all ages. ### 5/5 — Great ride *2025-08-29, version 2.4.15* Had an amazing time on the go x scooters and will definitely be using them again.thank you!! ### 5/5 — Best ride of the century *2025-08-28, version 2.4.15* Explored the city on a scooter that I did not expect to handle my weight and size- being a College athlete I expected those scooters to crumble underneath me but it help me perfectly and moved with ease. May not the best on torque since I am bigger but still maintained speed well. Even going over bumps and curbs made it feel like I was gliding over paper. Initially they charged me a bit for something that should be one of the cheapest rides in town but compared to taking a Lyft or uber and adding up how long I had my scooter and used the scooter it was fairly cheap and easy to use. I feel like GO X should sponsor me because I was the first person on my team to find the scooters and put every single one of my teammates on a scooter. 😂🤷🏾‍♂️but if not a sponsor then maybe something else… but I appreciate the fast easy scooter ride, and the vibe it created for me cruising around in Hawaii. Best memories are made on Go X and I had my first ever memorable moment with Go X! ### 5/5 — Hawaii Go X *2025-08-26, version 2.4.15* Great app works so good with the scooters ### 5/5 — great service! *2025-08-26, version 2.4.15* Was a very easy app to manage. scooters worked properly and didn’t cause any issues. definitely would recommend. ### 5/5 — Great and Easy *2025-08-26, version 2.4.15* Great app easy to use! ### 5/5 — Fun and functional! *2025-08-24, version 2.4.15* This is always super fun to do when I’m out there and get more done in the day. Quality machines and quick to get riding. As opposed to other vendors, this has a way better payment schedule and updates way quicker than other companies. Can’t go wrong! ### 5/5 — I LOVE IT!!! *2025-08-24, version 2.4.15* Every time I go to Honolulu I use the x ride, great speed, great quality, I can go all over the place and have no problems, safe and impressive ### 5/5 — Go X is honestly the best scooter rental I’ve used. *2025-08-24, version 2.4.15* Most companies feel the same. You grab a scooter, hope it has enough battery, and hope it doesn’t stop working in the middle of your ride. Go X is different. From the first time I tried it, I could tell the scooters were built better and the whole process was smoother. The rides feel solid. The brakes respond right away, the scooters pick up speed with no hesitation, and even when the streets aren’t perfect the ride still feels comfortable. It doesn’t feel like some beat up scooter that’s been tossed around the city. It actually feels like something you’d own. The app is simple and reliable. When it shows a scooter nearby it’s really there. I don’t waste time hunting one down or finding out it’s in the wrong spot. That makes a big difference when you’re on the go. I also noticed how well they keep everything maintained. The scooters are charged, clean, and ready to go. I’ve never had one die on me halfway through a trip which is something I can’t say about other companies. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*