# GO: Zambia Cab in Lusaka — user reviews > 33 indexed App Store user reviews of GO by Peach travel and tours Limited, rated 4.68/5 from 543 ratings. - Source: https://appshunter.io/ios/app/go-zambia-cab-in-lusaka/id1205909659/reviews - App overview in markdown: https://appshunter.io/ios/app/go-zambia-cab-in-lusaka/id1205909659.md - Rating breakdown: 5★ 443 · 4★ 56 · 3★ 21 · 2★ 9 · 1★ 12 ## What do users think of GO? Overall sentiment: mixed **Pros** - 👨‍💼 Professional and courteous drivers - 🚗 Clean and well-maintained vehicles - 💰 Cash payment option available - ⏱️ On-time pickups and reliable service - 📱 Easy app download and user-friendly interface - 🌍 First taxi app in Zambia - 🛡️ Safe and reliable transportation **Cons** - 💸 Price discrepancies between estimate and final charge - 🚫 Low driver acceptance rate for ride requests - 🚕 Limited driver availability in certain areas - 💵 Drivers lacking change for cash payments - 😤 Poor customer service response to complaints - 🗺️ Inadequate location guides and coverage **Commonly reported bugs** - SMS verification code not being received - App crashes and freezes on startup - Invalid number error during registration - Verification stage stuck in loop - App closing unexpectedly after opening **Most requested features** - Increase driver availability and recruitment - Improve location services and coverage in industrial areas - Better location guides for navigation - Expand service areas beyond CBD ## Newest reviews (10 of 33) ### 2/5 — Price change *2024-01-29, version 0.43.0602* Why do prices change based on the estimated ### 5/5 — Service par Excellence! *2022-06-24, version 0.39.06-AFTERGLOW* I enjoyed my ride in a clean vehicle with a very polite driver. Thanks Ulendo! ### 5/5 — Easy, Fast, and Friendly! *2022-05-05, version 0.39.03-AFTERGLOW* I came from overseas for work and it was very easy to download the app and start taking rides. What especially impressed me has been the courteous and professional service provided by the various drivers. The ability to pay in cash has also helped me with using the app regularly to get back and forth. I highly recommend this app for anyone trying to get around Zambia! ### 5/5 — Ulendo *2021-12-24, version 1.0.370703* Good service ❤️ ### 4/5 — Ulendo user *2021-09-27, version 0.34.15-ANTHELION* Great way to get around. Needs more drivers and better location guides. ### 2/5 — No Change! *2021-03-06, version 0.34.15-ANTHELION* It is Quite Unpleasant that Majority Of the Ulendo Drivers don’t have Change on Them It is very inconvenient ### 2/5 — Not receiving a code on Zamtel *2020-08-01, version 0.33.0302-SKYSHINE* I have been trying for days still not receiving a code ### 5/5 — Crushing *2020-07-10, version 0.32.08-BOOM* Was unreliable when I needed it the most, the app just showed the green screen like the up is opening then just closed tried to turn my phone on and off but still did the same, uninstalled it and installed but still did the same thing, improve and maintain the app I use it allot ### 3/5 — Great when close to CBD *2019-02-19, version 0.24.0101-REFLECTION* Tried using the app while in industrial area or makeni and it didn’t work great there was no taxis to service the area. Otherwise works great when in the cbd ### 3/5 — Not receiving sms code on new MTN numbers *2019-01-19, version 0.23.0201-MIRAGE* I’ve tried a number of times but I’m not receiving any code on the new MTN number (076). Kindly look into it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Prices *2023-06-23, version 0.42.02* The price when you request is different from the amount that will be requested upon arrival and it’s upsetting. ### 1/5 — No Rides & useless drivers *2022-12-13, version 0.41.0403-CROWNFLASH* 80% of the time that I open this app, my rides are never accepted Plus you have some of the most useless drivers. I missed one phone call from your driver and he canceled my ride upset because I missed his phone call. What sort of nonsense is that? ### 1/5 — Cannot register Airtel *2022-02-05, version 0.37.0708-FOGBOW* I cannot get registered with my Airtel number, just says to enter a valid number ### 1/5 — Am stranded *2022-01-03, version 0.37.0704-FOGBOW* The app keeps saying invalid number for no reason ### 1/5 — Appalling service *2021-05-19, version 0.34.15-ANTHELION* Was charged twice what the estimated cost was. The people at ulendo were not willing to give audience to my grievances and very unprofessional ### 1/5 — Crashing *2020-12-11, version 0.34.12-ANTHELION* I have deleted and reinstalled multiple times but I still cannot get past the verification stage. It keeps saying the code has been sent but nothing is coming. And yes, I have switched my phone and off countless times. ### 1/5 — Verification *2020-03-03, version 0.31.01-RIPPLE* Not received verification code, I’ve tried many times ### 1/5 — Sms code doesn’t come *2019-11-27, version 0.31.01-RIPPLE* How can such an important function does not work? I tried different numbers and nothing works. ### 1/5 — Not happy *2019-09-29, version 0.28.09-THUNDER* I have tried so many times but I have not received the code.kindly look into it ### 1/5 — Didn’t work *2019-01-29, version 0.23.0401-MIRAGE* This app requires you enter a “pin” that would be sent via sms, but I never received an sms, so it wouldn’t work. Deleted the app ## Most praised reviews (10 highest-rated) ### 5/5 — HIGHLY RECOMMENDED! *2023-08-08, version 0.42.02* Best cab ride ever! Felt very important 😅 I definitely highly recommend this guy! ### 5/5 — Service *2023-07-19, version 0.42.02* Awesome driver I really enjoyed the ride ### 5/5 — Great service *2023-04-23, version 1.0.420102* Very good services. ### 5/5 — Compliment *2023-03-27, version 0.41.07-CROWNFLASH* I waiting for pick up for almost 10 minutes . ### 5/5 — Service rating *2023-03-04, version 0.41.07-CROWNFLASH* Great ride …comfortable car and good pleasant service. ### 5/5 — Great ride *2022-10-05, version 0.40.03-LIGHT-PILLAR* Justin was on time His car was neat and clean Good cautious driver Had a great ride Thank you ### 5/5 — Driver *2022-09-12, version 0.40.0102-LIGHT-PILLAR* The driver service was splendid and the car was cleaner as well as the driver. ### 5/5 — Awesome *2022-08-27, version 0.40.0102-LIGHT-PILLAR* The best thing to ever happen to the cab business. Glad that Zambia has embraced this. ### 5/5 — ❤️❤️❤️ *2022-08-24, version 0.40.0102-LIGHT-PILLAR* Ulendo has the best drivers anyone would want... their cars are clean and stable on the road, I will owas recommend my friends to use ulendo. ### 5/5 — Life savers!!!! *2022-08-10, version 0.40.01-LIGHT-PILLAR* This app is a lot of goodness thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*