# Go365 Humana Healthy Horizons

> Wellness and rewards program for Humana Healthy Horizons Medicaid members. (iPhone/iPad app by Humana Inc..)

- Source: https://appshunter.io/ios/app/go365-humana-healthy-horizons/id1539362623 (this page in markdown: same URL + `.md`)
- Developer: [Humana Inc.](https://appshunter.io/developer/360225020)
- Category: Health & Fitness
- Price: Free
- Rating: 2.40/5 from 690 App Store ratings · 245 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 107 MB
- Languages: American English
- Released: 2020-12-31
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go365-humana-healthy-horizons/id1539362623/reviews.md

## What is Go365 Humana Healthy Horizons?

Note: To use this app, you must have a Humana Healthy Horizons® Medicaid plan in a participating state.

If you have a Humana Medicare plan, please go to https://www.go365.com/medicare to register or sign in.

Go365 for Humana Healthy Horizons is a wellness and rewards program that helps members lead healthier lives.

Members can: 
    • Earn rewards by visiting the doctor, working with coaches, and more
    • Get help with health goals like weight loss, smoking, or stress
    • Redeem rewards for gift cards to CVS, Walmart, and more

## Key features

- Earn rewards for healthy activities
- Work with health coaches
- Set and achieve health goals
- Redeem rewards for gift cards
- Support for weight loss and smoking cessation

## What do users think of Go365 Humana Healthy Horizons?

Overall sentiment: negative

**Pros**

- 💰 Great benefits
- 🎁 Rewards for completing activities
- 🤑 Free money
- 👍 Easy to use

**Cons**

- 🐛 App not working/loading issues
- 🔍 Difficult to navigate
- 🤔 Confusing/misleading features
- 🚫 Unable to access account
- ⏰ Rewards not received on time
- 🔒 Security/login issues

**Commonly reported bugs**

- Stuck on 'add a minor' page
- Rewards not showing up
- Login issues
- Constant loading/error messages

**Most requested features**

- More activity options
- Ability to change primary care provider
- Better customer support
- Improved app stability

## Recent user reviews (10 of 245)

All indexed reviews: https://appshunter.io/ios/app/go365-humana-healthy-horizons/id1539362623/reviews.md

### 2/5 — Horrible app it,s worthless

*2026-08-10, version 2026.7.0*

This app doesn’t work. It will continue to say “tap to load” but will never load% this has been going on for over a year. I believe it is done on purpose so they don’t have to pay the rewards out to consumers. Because they have no advice on how to fix the issue. This app is worthless

### 3/5 — Absolutely Rubbish

*2026-08-07*

I’ve had this app for a couple years now and in the past it worked great. Maybe on the slow side but didn’t have any problems with it. Now I do. Just recently had my annual checkup with you receive $50 after your primary healthcare bills your insurance, right? Not now! Yes I know it may take up to 90 days to receive but that’s ridiculous to allow that much leeway. I would rather it take less time to receive. Should only take no more than a month.I know my insurance has already received the billing. It’s been 9 days since my checkup. Where is it?! I feel like I’m being ripped off since this is a free app!

Time to add on to this review. Now the app refuses to load like I’ve seen from other reviews. Funny, it’s a coincidence that this happened considering the fact that I complained about delays on receiving rewards. This is bogus! This needs fixing, NOW!

Edit: I have bumped up to 3 stars because I can finally use the app again. I finally received my rewards. However, those issues must not persist. It’ll still need to be fixed.

### 1/5 — Account

*2026-08-06, version 2026.7.0*

I haven’t been able to see my account in over 6months. I’ve called and uninstalled and reinstalled and still nothing

### 1/5 — Absolute Garbage

*2026-08-05, version 2026.7.0*

Can’t event log in. Keep getting We’re sorry, undefined is currently down for maintenance. Please try again later. It’s been 5 or more days now. I lost track. Starting to wonder if I made a mistake in switching insurance.

### 1/5 — App doesn’t work

*2026-08-01, version 2026.7.0*

Error every time I log in. Says trouble loading and to refresh page. Refresh does nothing. Can’t claim my rewards.

### 1/5 — Doesn’t work for me

*2026-07-31, version 2026.7.0*

I have tried over & over to use this app & it keeps asking for info for minor child & I have no kids on my account. Been texting back & forth about it with no resolution

### 1/5 — Unable to access

*2026-07-31, version 2026.7.0*

Tried several times to sign in. App says it sent me a one time pass code but it never comes through

### 1/5 — Bad app

*2026-07-20, version 2026.6.0*

Unable to get into go365 with app had to go through myhumana app

### 1/5 — App problems

*2026-07-18, version 2026.6.0*

Please fix . I have called & was told I would get a call back & haven’t yet. App won’t let me past the add a child. There is no child on my account.

### 1/5 — Passcode not sent

*2026-07-08, version 2026.6.0*

I’ve been attempting to log in and the message says a passcode text will be sent and it never is.

## Frequently asked questions about Go365 Humana Healthy Horizons

### What is Go365 for Humana Healthy Horizons?

Go365 for Humana Healthy Horizons is a wellness and rewards program designed to help members of a Humana Healthy Horizons Medicaid plan lead healthier lives. It allows members to earn rewards for engaging in healthy activities and working towards their health goals.

### How can I earn rewards with this app?

You can earn rewards by participating in various healthy activities, such as visiting the doctor, working with health coaches, and achieving specific health goals. The app tracks your progress and awards you accordingly.

### What can I redeem my rewards for?

The rewards you earn can be redeemed for a variety of gift cards from popular retailers like CVS and Walmart. This allows you to get tangible benefits for your healthy lifestyle choices.

### Who is eligible to use this app?

To use this app, you must have a Humana Healthy Horizons® Medicaid plan in a participating state. If you have a Humana Medicare plan, you will need to use a different registration or sign-in process.

### What kind of health goals can the app help me with?

The app provides support for various health goals, including weight loss, quitting smoking, and managing stress. It connects you with resources and coaches to help you achieve these objectives.

## Version history (last 5 releases)

### 2026.8.0 — 2026-08-21

This version contains some improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!

### 2026.7.0 — 2026-07-31

This version contains some improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!

### 2026.6.0 — 2026-06-26

This version contains some improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!

### 2026.5.0 — 2026-05-21

This version contains some improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!

### 2026.3.0 — 2026-03-11

This version contains some improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!

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## More apps by Humana Inc.

- [MyHumana](https://appshunter.io/ios/app/myhumana/id779622024)
- [CenterWell Pharmacy](https://appshunter.io/ios/app/centerwell-pharmacy/id893334296)
- [Go365](https://appshunter.io/ios/app/go365/id1166689952)
- [Humana Care](https://appshunter.io/ios/app/humana-care/id1208562707)
- [Enrollment Doc Transmitter](https://appshunter.io/ios/app/enrollment-doc-transmitter/id1250896924)
- [Enrollment HUB](https://appshunter.io/ios/app/enrollment-hub/id1412114601)

All apps by Humana Inc.: https://appshunter.io/developer/360225020

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*