# Go365

> Wellness and rewards program for healthier living through personalized challenges and device integration. (iPhone/iPad app by Humana Inc..)

- Source: https://appshunter.io/ios/app/go365/id1166689952 (this page in markdown: same URL + `.md`)
- Developer: [Humana Inc.](https://appshunter.io/developer/360225020)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.40/5 from 18,547 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 93 MB
- Languages: English, Spanish
- Released: 2017-01-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go365/id1166689952/reviews.md

## What is Go365?

NOTE: To use this App, you must have Go365 through your employer.
       . If you have Medicaid coverage through Humana Healthy Horizons, please go to https://apps.apple.com/us/app/go365-for-healthy-horizons/id1539362623 to download the Go365 for Humana Healthy Horizons app.
       . If you have Medicare coverage through Humana, please go to http://www.go365.com/medicare to register or sign in.


Go365 is a wellness and rewards program that helps members find their own path to healthier living. 


***Go365 integrates with the Health App (optional) as well as with many popular fitness tracking services and devices.***


Go365 features a personalized system that inspires, supports, and rewards members for taking steps to improve and continue healthy behavior. It’s fun, easy, and intuitive whether you’re a fitness buff, just starting to get active, or are working to lose a few pounds.


Take your Go365 Health Assessment to learn more about your current health and habits, participate in step Challenges, connect a variety of fitness devices, and complete activities to earn rewards.

## Key features

- Personalized wellness system
- Health assessment
- Step challenges
- Connect fitness devices
- Earn rewards for healthy behavior
- Integrates with Health App

## What do users think of Go365?

Overall sentiment: neutral

**Pros**

- 🚀 Motivating and rewarding
- 👍 Diverse options to earn points
- 💡 Integrates with fitness apps
- 👍 Helpful customer support

**Cons**

- 🐛 Inaccurate step/activity tracking
- 🔍 Difficult to navigate and find features
- 🔒 Unreliable login and sync issues
- 💰 Restrictive on earning points

**Commonly reported bugs**

- Frequent app crashes and login issues
- Syncing problems with connected apps and devices
- Inconsistent point calculations and rewards
- Beacon check-in functionality not working as expected

**Most requested features**

- Better integration with Apple Watch and other popular fitness devices
- More automatic tracking of activities instead of manual photo submissions
- Clearer visibility into points earned and how to earn more
- Family/group tracking and management features

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/go365/id1166689952/reviews.md

### 4/5 — Focus and motivation

*2023-09-10*

I have enjoyed using this app because it has given me added incentive for taking steps to be healthier. I love earning points for exercise, getting my check ups and being more mindful. I’ve been able to cash in my points for new Fitbit devices for both my husband and me.

Recently I’ve had a little trouble with the app not syncing with my tracking device so I have missed getting points/credit for my exercise which means it has taken longer to get to the next level, but I do enjoy being rewarded for those healthy choices I’m already making and added motivation to make those efforts I haven’t been doing yet.

### 2/5 — Not fair and not a family made to just give my hard earn $$ away

*2023-05-22*

I was say hearing the news that Humana is going away from the rewards program for the steppers. It truly isn’t what I want. I must be open in this statement. I work very hard. I do not take off days an I’ve gotten to a point in that I trust that Humana would be there for me in many parts of my and my families life’s. I love the prize for getting my step in an getting Humana bucks. But to be up-front an honest I walk an yes they do give a incentive to achieve a goal. But make no mistake it lowers the cost as a whole because there  getting way healthier people to cover an lower there cost. Is it truly that much of a swing to cover the bucks or is it a way to just squeeze the amount of a paying dollar an the earning of it. Not happy bout it. Not at all it is something I trusted them with an not to mention I invited my family into it. So it has not only made me feel used or left in disarray but my family an kids. I have non verbal autistic children that go through the process an classes offered from this an I truly do not wanna tell them that the people your dad said we can trust is just walking away from us. Thank you from the Morgan family southern Indiana

### 2/5 — Bucks don’t calculate correctly

*2023-02-17, version 6.0.8*

They have a major bug in the last couple months where you points will reflect your workouts, etc. but they stopped adding points to your bucks. I have earned at least a thousand points the last month or two and it shows up on the points but my bucks still show 841 and have not changed in months. This is problematic because I should be able to use my bucks to purchase things from their store but I’m not being credited properly. 

They also have no way to contact them or to report bugs in the app so they get this embarrassing and very public review instead.

### 1/5 — Still Junk

*2022-12-25, version 6.0.8*

Here we go again. Haven’t updated in 3 days. Now we are going into a holiday weekend, so it will be 6 days before I can contact customer service to get an update. Same drill. They will act like I don’t know what I’m talking about. Then treat me like a criminal for trying to get the earned steps PLUS the extra 50 points for hitting the target. Then I’ll have to spend a half day on chat or phone. This app stinks and always has. If someone gives it high reviews, I’ll always know they aren’t REQUIRED to use it for their insurance program. They think it’s fun, but don’t have to care when it doesn’t work. Pitiful. 
And it’s year end, so that means all the points and data won’t flow over to 2023 like they are supposed to. Happy New Year.

### 1/5 — Doesn’t work for me

*2022-11-01, version 6.0.6*

So I set up my account after deciding to go with Humana for my plan and I have completed the assignments and still have zero points! I added my cpr training and didn’t get the points amongst doing other things and never got my points! I’ve tried messaging support without any help… I just don’t know what else to do to get this app to work! My whole family uses Humana and we would like to be able to participate in the reward programs that they offer! That’s literally the main reason I went with Humana to begin with but will be changing to Unicare because I know their reward programs actually work! Maybe if Humana can get their programs together then maybe we would think about coming back but I can’t work with a health insurance company that makes a program offering rewards but then can’t hold up to their end and actually reward their customers when you know dang well they are making billions off of all of our healthcare appointments, prescriptions, etc! Don’t make and advertise a program that’s not for all of its companies participants especially if it’s limited to certain plan users and what not!

### 1/5 — Constant battle to sign in. Bugs still a year later.

*2022-10-02, version 6.0.6*

I stopped using Go365 a year ago because of the daily battle to sign in. And now, trying again a year later because I need the savings on insurance, the SAME problems exist. Human! Fix the bugs!! I have removed and redownloaded the app, had it on different phones, changed my password countless times - nothing fixes this for more than a day or week at a time. It gets me through sign in, says “Success!” after authentication through text to my phone, then goes to drop me into the app when the process hauls, says it failed to log me in, and dumps me back at the sign in screen. How am I supposed to use this daily when this is a constant issue? How am I supposed to get the rewards I need to help my insurance premiums go down?? Help me out!

### 3/5 — Solid with a few flaws

*2022-08-06, version 6.0.4*

This app is great to keep us all aware of what we are doing for-or against our bodies. It helps us keep track and make appropriate decisions for our health. 

There are common problems such as inabilities to connect with certain apps. For example GO365 connects to MapMyFitness, but not MapMyRun. So I have to take screen shots and upload them to earn the daily 10 points. While it calls for screen shots, they no longer upload, and Go365 put a cap on how far back you can upload a workout from so 10 points has turned into 600 wasted points over the summer. 
Integration with more fitness apps-at least the popular ones-would be greatly helpful.

### 4/5 — Appreciated

*2022-08-05, version 6.0.4*

I appreciate this app and the fact that I Health insurance company wouldn’t offer such a thing. Granted it does help keep your clients healthier so therefore in the long run they probably have less claims, but on both sides that’s a good thing. And I’m grateful to have a company that offers such a good health insurance. The app is useful to keep track of your daily activities and give yourself goals. It performs pretty well, there are sometimes glitches but they usually fix them pretty fast. I’d highly suggest using the app and utilizing all its options.

### 3/5 — Confusing

*2022-07-28, version 6.0.4*

I have this app for work. I log everything I’m supposed to even my daily workouts and steps. Typically I get 10 points a day for working out. Seems reasonable. My work makes me get to a certain status before the end of our year, so I can calculate my points pretty well to make sure that I meet their goal. But lately I have only been getting 2 points, 4 points 9 points for my daily workouts and it is really throwing me off. I don’t understand what they are basing their merits off of. I work out almost every day and feel like I deserve the 10 points. It’s just very confusing because nothing is set in stone when it comes to points.

### 2/5 — So so program

*2022-06-05, version 6.0.2*

I joined Go365 through my employer. I like the challenges but it is rarely accurate with my steps. My Health app and my Stepz app always have different numbers than Go365. The other apps show that I have more than Go365. Also, when I go to the gym it will not connect to the Beacon. It has literally happened only connected 4 out of 50 times. It just sits on the circle spinning. Gets pretty frustrating because I’m losing out on points. The health assessment is way off too. I quit smoking, lost 50 lbs, started the gym and it told me my new age was 3 years older than what I am lol. 
I do enjoy the Mall program. Has helped me out a lot.

## Frequently asked questions about Go365

### What is Go365?

Go365 is a wellness and rewards program designed to help members improve their health behaviors. It offers a personalized system that inspires, supports, and rewards users for taking steps towards a healthier lifestyle through various activities and challenges.

### How do I use Go365?

To use the Go365 app, you must have Go365 through your employer. The app allows you to take a Health Assessment, participate in step Challenges, connect fitness devices, and complete activities to earn rewards.

### Is Go365 free to use?

The Go365 app itself is free to download and use. However, access to the program is typically provided through an employer or specific health coverage plans like Humana.

### What devices can I connect to Go365?

Go365 integrates with many popular fitness tracking services and devices. It also optionally integrates with the Health App on your device, allowing you to sync your activity data.

### Who is eligible for Go365?

Eligibility for Go365 is generally through your employer. Specific instructions are provided for those with Medicaid coverage through Humana Healthy Horizons or Medicare coverage through Humana, directing them to separate app versions or registration pages.

## Version history (last 5 releases)

### 6.0.21 — 2024-10-11

Bug fixes and performance improvements. 
As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com

### 6.0.20 — 2024-08-16

Bug fixes and performance improvements. 
As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com

### 6.0.19 — 2024-05-30

Bug fixes and performance improvements. 
As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com

### 6.0.18 — 2024-03-01

Bug fixes and performance improvements. 
As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com

### 6.0.17 — 2023-12-16

Bug fixes and performance improvements. 
As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com

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All apps by Humana Inc.: https://appshunter.io/developer/360225020

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*