# GoalsOnTrack — user reviews > 22 indexed App Store user reviews of GoalsOnTrack by Vancouver IT Services, Inc., rated 2.10/5 from 7 ratings. - Source: https://appshunter.io/ios/app/goalsontrack/id1464072292/reviews - App overview in markdown: https://appshunter.io/ios/app/goalsontrack/id1464072292.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 4 ## Newest reviews (2 of 22) ### 1/5 — Terrible *2019-12-10* I can’t even write a review about the app because I have never been able to use it. I signed up two weeks ago and couldn’t log in. I notified support and several days later they email me back asking for proof of purchase. I sent that to them and then another day passed by and they emailed me a username and password. I tried to log in on with what they sent me and still no-go. I emailed support twice with no response. I then noticed a live chat option on their site. I tried that and waited for 20 minutes with no one ever responding. **Developer response:** Sorry to hear that you had this problem. Some users may accidentally exit the app after making the purchase before creating their login. Normally you can simply send us email to support@goalsontrack.com to reinstate or re-create the login, or use the contact us form on our website. In this case it seems that we didn't receive your request. This could happen that you tried to contact us using the chatbox, but didn't leave any email or contact info, and if you are offline we won't be able to contact you. Anyways, if you still have this problem, please make sure to send us email support@goalsontrack.com and we will make sure it's resolved within 24 hours. ### 1/5 — GoalsOnTrack *2019-08-08, version 1.2* After extensive research I downloaded and paid $68USD for the app as their is no free trial period, however they do offer a 30 day money back guarantee. The app is nothing like what’s advertised very hard to navigate and not user friendly. Had big expectations considering the price tag very disappointed. Did however manage to get my money back. ## Most critical reviews (10 lowest-rated) ### 1/5 — This guy’s hilarious *2024-11-24* Thinks you’ll pay him $70 just to use the app in the first place. Guess he thinks his screenshots are so magical that customers won’t even expect a limited free version to see how they like it. What a joke. ### 1/5 — Don’t waste your money *2023-04-04* This app is worthless unless you are a person who is really disorganized; and in that case you probably won’t use it anyway. There are too many bugs to mention - let’s just call it an infestation. It is way overpriced and the 30 day money back guarantee is not easy to obtain. Go somewhere else to achieve your goals and save your money. There! You have already achieved one! ### 1/5 — Horrible *2022-09-28* Was advertised as $68 per year, then said they were going to charge $90-some, then ended up charging my credit card $110. When I emailed to cancel, as they state there is a 30-day cancellation policy, they apparently couldn’t help me. Would give 0 stars if I could - shady. **Developer response:** This review was untrue. We never charge any one other than the $68 price, which is in US dollars. Not sure why this reviewer said we charged him/her $110. ### 1/5 — Hidden costs *2021-09-26, version 2.5* The app is free to download but won’t allow you to use it unless you fork out $70 ### 1/5 — Unable to use the app *2021-01-08, version 2.4* I purchased the app and the set up didn’t work (I couldn’t validate my name and password). Ever since, I can’t use the app because I can’t login or properly sign up because it says that I have already signed up. I have contacted the support by email and phone but didn’t get an answer. Hopefully this gets sorted out ASAP. ### 1/5 — Don’t download thinking you can pay $9.99 and try a month *2020-11-16* There is no $9.99/mo option. Once you download, you have to signup to log in and try the app at all, and the ONLY option is $67.99. Website or thru the App Store, no monthly option at all. **Developer response:** Thank you for your feedback. Sorry about the confusion The $9.99 option is no longer available. However, we do offer an unconditional 30 day money back guarantee. If you don't like it, simply cancel within 30 days to receive a full refund. ### 1/5 — This app was not helpful or easy to use *2020-05-28* I am deleting this app. I do not find it user friendly or helpful at all. The app on my phone doesn’t look anything like the tutorial video and I’m not hauling my laptop around to track my goals. Unfortunately, I’ll be charged for this useless tracker. **Developer response:** You might be downloading the wrong version or comparing it with the mobile web version, which is really just an optimized version of the web app, not this native app. ### 1/5 — Very disappointing app experience *2020-03-09, version 1.8* I’m sure the online version of this software is great but as an app it’s terrible and needs much more investment. It constantly crashes, looks and feels outdated and is far inferior to many free or lower cost apps - and I’ve tried lots of them! ### 1/5 — Why would anyone pay for a goals app *2020-03-07* This app did not help me reach my goal of not paying $9.99 a month for an app to track my goal of saving money. ### 1/5 — Misleading pricing *2020-01-01, version 1.5* In app pricing is in USD and the developer has not made this clear or converted to local currency. So I decided to try for one month at 9.99 and got hit for 15.99 AUD After that, I was unable to creat and account. I entered name and password (no guidance given on password strength) but the 'Create Account' button remained disabled. No error messages, no explanation. This is a pretty amateurish effort. The website may be fine but this app is not ready for mainstream use yet. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome— but It’s essential to use the website first *2021-12-27* This is SO great. I can’t emphasize enough how brilliant this is!!! Basically you set a bunch of SMART goals (the ones that research says you’ll actually keep) on their website and they have this great software for chunking it down to little goals and planning when to do everything. It’s very easy. I spent all of today on it - time extremely well spent because it now pre-populates the app with all the tasks and habits I need to do the year to reach my goals. This is SUCH a huge solution!!!! I usually spend way too much time hunched over my planner trying to figure out the next steps for my projects. I’m so excited about this and I’m keeping the subscription past the 30 days (I usually cancel them as most are not so useful!!!) ### 5/5 — Great App *2020-12-16, version 2.3* This app is powerful in the life/goal planning space and has allowed my to automate so much of my life planning. The pictures you attach to each goal page really help with the visualisation process. The task set up and measuring tools are great. Prior to this I always used excel spreadsheets and I feel it has massively helped me level up my game. I've read reviews where people say it isn't user friendly, it can seem that way at first until you understand how everything interrelates and it becomes very straightforward. Harry has created more than enough user training videos and material to get you going. ### 5/5 — So Far, So Good *2020-12-12* I am so far pleased with Goals On Track. My suggestion for users is to use the native website to build your goals and the app to track. You can add within the app, but I just find it easier to use the website and track with the app. It takes some time to build what you want and I suspect that I have taken a few wrong turns that I will have to remedy on future goals. The app lists everything that I have built and I can check items off, but I feel that the real power is on the website, personally. It seems to me that the negative reviews may be users trying to build within the mobile app, which may be frustrating to some. Myself included. I am pleased with my purchase as I have been looking for some time for an all encompassing software to help me track goals, create habits, and build some accountability around these tasks and goals. ### 5/5 — It’s everything I wanted in a habit tracker *2020-02-03* I’d shopped around and researched several options before buying this app. What I most wanted was the ability to break big goals down into smaller, more manageable tasks. That’s helped me get over my tendency to procrastinate when a job seems too big or too hard. The feature I use the most is the habit tracker. I’ve set myself some habits I want to form in various different categories and tick them off every night before bed. It seems to be working to embed the habits! At the end of the day, the app offers a money-back guarantee, so you can’t really go wrong. ### 2/5 — Great website, awful app. *2024-12-25, version 2.6.1* Sorry to be a downer, but the app is really awful. I have been reporting bugs ages ago, and 2 years later are still not fixed. My suggestion: just ditch the app and use the web version, with the “send to home screen” functionality. Also, an app with no updates in 2 years is really giving an unprofessional vibe, which is a pity, given the website version is really good, so definitely give GoalsOnTrack a try! ### 2/5 — This app is too expensive for how buggy it is *2022-04-12* The desktop version is great and seems to work really well, but the iOS apps for iPhone and iPad only sort of work. Tasks that are due daily often don’t show up anywhere. They do show up on the desktop version, but who wants to have to get on a desktop every day just to log the completion of a task? **Developer response:** Joshann, thank you for your review and feedback. We are looking into this problem. For anyone else who might have similar issues, please make sure your phone internet is always available. If for any reason you see a difference between the mobile app and the web app, simply pull to refresh on any main screen and this will sync the data back to its normal state. If you still have this problem, please send us an email at support@goalsontrack.com. ### 2/5 — Goals *2021-04-08* I used the application for over a year but kept requesting information and a time frame about the mobile app. The app eventually was made available but it is not functional nor is it user friendly for IOS or Android and for that reason it’s a game changer for me and I will not be using the app in the future **Developer response:** Sorry the new app hasn't met your expectations. Could you be more specific as to where the app is not functional or any way we can make it more user friendly? We're always trying to improve and welcome any feedback on how we can make the app better. Please send your suggestions or comments to support@goalsontrack.com. ### 2/5 — Multiple issues - renewal unlikely *2021-01-23* When I bought a subscription last year, I brought up many issues with the developer and even suggested a phone call to discuss the issues. I still have the below issues plus others that I’m not listing. I haven’t spoken with the developer either. Shortly after that request he stopped communicating with me. All I’ve received so far is a bunch of spam on goal setting and how to accomplish goals. The two biggest things I want fixed are 1. The habits scrolling off the screen in the IPhone app 2. Use of a date picker (calendar) so you can see the actual date in iPhone app I have many other concerns and issues as well. I won’t be renewing as I get the impression based on my correspondence or lack there of with the developer that this is more of a hobby for him. It’s a shame because it could be so much better. If you purchase, don’t expect much and you’ll be fine. **Developer response:** Thank you for you feedback. Sorry for the delay in reply to the issues or concerns you have with the software. We are already working on a few of issues you mentioned. Hopefully they will resolved in the next update. ### 2/5 — Issue with tasks list *2021-01-08* For some reason, every time I set up daily tasks for a goal, for example, I had a daily read count for a certain number of books year, after I complete one task, the remaining list of tasks just disappears. I set up the task to be recurring daily, but after completing one day, the whole task disappears, like if by completing one occurrence, the app recognizes the task as if it was for one occurrence only. Can the developer fix the bug, upgrade the version, or just inform how to get around this? Besides that, the features are powerful for their purpose. **Developer response:** Thanks for your feedback. We're looking into this. In the meanwhile, when you set a recurring task, make sure to set the due date for the master/main task to the last day of the recurring cycle to avoid accidentally completing it instead of the recurring instances. ### 2/5 — Disappointing *2020-06-06* The emails provide such great information I thought the app would be just as good. I was really disappointed and won’t be using it. **Developer response:** It would have been more helpful if your review told us why you were disappointed so that we could improve and get better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*