# GoCashBack – Cash Back & Deals — user reviews > 100 indexed App Store user reviews of GoCashBack by Deal Savings LLC, rated 4.50/5 from 529 ratings. - Source: https://appshunter.io/ios/app/gocashback-cash-back-and-deals/id975416124/reviews - App overview in markdown: https://appshunter.io/ios/app/gocashback-cash-back-and-deals/id975416124.md - Rating breakdown: 5★ 434 · 4★ 21 · 3★ 14 · 2★ 4 · 1★ 56 ## What do users think of GoCashBack? Overall sentiment: negative **Pros** - 💰 Earn cash back on purchases - 🛒 Wide selection of participating stores - 🤑 Opportunity to make extra money - 🏪 Convenient for online shopping - 👍 Easy to use app **Cons** - ⏱️ Slow payout process - 🤔 Inconsistent tracking of purchases - 🤷‍♀️ Poor customer service - 🚫 Difficulty cashing out earnings - 🚨 Potential for scam/fraud **Commonly reported bugs** - App crashes and freezes - Login and account issues - Missing or incorrect cash back - Compatibility problems with devices - Unreliable website functionality **Most requested features** - Faster payout processing - Improved purchase tracking - Enhanced customer support - Easier cash out options - More transparency in operations ## Newest reviews (18 of 100) ### 1/5 — 来自中国的骗子公司 *2022-01-01, version 3.6.2* 來自中國的騙子公司 ### 1/5 — No rebate at all. It is strongly not recommended to download! *2021-04-18* It is strongly not recommended to download! No rebate at all! The recommended friend did not receive any referral rewards, a few months have passed, and the status has been pending! And buying products on it will not really get rebates! The rebate has also been in a state of pending effect! No rebate at all! Decisively give up and continue to use! The experience is very poor! ### 2/5 — Cannot Contact *2021-02-21, version 3.3.7* How can we contact you? Your email does not work. I have unfulfilled sign up bonuses that you never gave me. ### 1/5 — not recommend *2021-01-19* Used it a few times. Two times did not give rebates. Also talked about the business problem. Disappointing app. Will not use this in the future ### 1/5 — 差 *2020-11-27, version 3.3.4* 差，非常差，会丢单，返利等很久，而且不是按照你所买的当天返利算，是按照返利那天算 ### 1/5 — App crushes *2020-11-20* I don’t know if the app is not compatible with the 14.2 or what. I had to try for like 10 times typing the information again and again because every time I tried to submit missing claims the app crushed when I add pictures. Then finally it worked somehow, but next claim, crushes again. And the only reason I downloaded this app is their website has some glitch or something like that which ask you to upload pictures when you already have. So stupid. Customer service asked me to download the app so I did. But the app is not any better. An advice: hire some good coder and improve! ### 2/5 — Cash back?? *2020-09-11, version 3.3.2* Why is my account pending for such money processing?? ### 1/5 — Pending too long *2020-08-19, version 3.3.2* Cash back pending too long. ### 1/5 — Worst cash back service *2020-07-07* Take months to get the cash back, has to be more than 20 dollars otherwise you won’t be able to get your back. Which forces customer to buy more! Don’t use this, it’s a trap! The customer service is a joke, never responded! ### 1/5 — Delete my account please *2020-06-25* Just a Chinese app that steals your info please delete my account. If you click the on settings and then select the app. There will be small Chinese letters below the app saying who knows what . Fake app only cash back on random stuff ### 1/5 — Looks like a scam *2020-04-12, version 3.1.4* My cashback available amount has remained the same for the past 11 months. Cash backs from June 2019 still pending. It’s now Apr 2020. ### 4/5 — Cash back received *2020-03-14, version 3.1.2* Took longer than expected but cash back received! Will use again ### 1/5 — This is a scam! *2020-02-21, version 3.1.0* You will not get your cashback ! ### 1/5 — Not recommended *2020-01-31* Probably the worst cash rebate app. Purchased 3 items through the app and only got 1 cash back and not the other 2 items. Sent my receipt for review and there’s no response. Added the customer service on wechat, messaged them and there’s no respond too. ### 1/5 — HORRIBLE SCAM TERRIBLE CUSTOMER SERVICE! *2019-10-10* HEY TOPCASHBACK, READ THIS!!... If I could give this app & website 0 stars or negative 100 stars I would! I stupidly used this horribly run joke to make many purchases during a weeks period, 5 large purchases in less than a week, because they had the highest rebate at the time. I signed up on their website. Nowhere on the site, during the purchase process or every time I've tried to cash out does it say anything about having to wait 60-90 days to cash out. They do however make you think that the ONLY thing you need to have is a $20 balance to cash out! It's now been over 60 days & I still can't cash out. I've msg'd them many times telling them they are very misleading, that I want my $ because at this point I'm clearly not returning anything. Each response has been ridiculous, non informative & they don't answer all your questions clearly or even try to help you. As far as I'm concerned this joke is a SCAM! Do yourself a favor & use 1 of the many other cash back sites who have a legit updated proper site that actual pay! Get it togetherTopCashBack, quit false advertising, hire a real customer service team, update your dinosaur of a site, make your rules clear in every single place they apply, stop scamming people, tell the truth & do what you advertise! ### 1/5 — 大家不要用，根本就是骗子 *2019-08-19, version 2.4.5* 说是返利，钱卡在网站里无法提现也不能买礼品卡，根本就是骗子公司 ### 1/5 — 大半年了 返利还是待生效！骗子！ *2019-06-27, version 2.4.4* 根本就是骗子公司 也根本没有客服中心 发邮件从来没有回应！买了半年东西永远待生效 三十几加币就锁在里面...差评！烂公司！大家千万不要用！ ### 1/5 — very inefficient！！！！！！！ *2019-05-02* This is the one that I have used the least efficient rebate! I have a rebate. I have not received it since I paid it in November last year. During the period, I sent five emails to the customer service. The customer service said that I would dismiss it. It has not been rejected since February. The order status is still being paid! I am ready to give up. Don't use it unless you can waiting for a year!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2025-09-29* Had 10+ orders and following all directions and none of them tracked. They keep the money and make all stores say “this merchant doesn’t support missing cash back claims” so they keep your money ### 1/5 — Didn’t track cash back *2025-08-01, version 3.8.14* Didn’t track cash back and some of the stores doesn’t support missing cash back claims ### 1/5 — Can’t cash out *2025-07-04, version 3.8.14* When I want make cash out. They talk to me it is on the way.but 6 months later,it still on the way. This is a FRAUD ### 1/5 — Scam company, fake reviews *2024-05-20* This company does not pay you and does not support missing cashback claims. I made two purchases on the same website via two different cashback websites; one paid the next day, but the purchase via GoCashBack simply disappeared. I then noticed that all my previous purchases via GoCashBack were not tracked. Their customer support even questioned me about not using their portal, which I did. I hope Cashbackholic removes it. ### 1/5 — No cash back *2024-02-12, version 3.8.10* I made a big purchase. Case back was not logged. When I emailed them they said the merchant does not support missing cash back claims and they cannot help. Do not download, it’s a scam. ### 1/5 — Scam it’s super difaucoauly to make a acc *2023-07-15, version 3.8.6* It’s hard to make a ccc blah blah blah ### 1/5 — Cash back home depot *2023-03-19, version 3.8.5* Several purchases have been made, cash back return with wrong amount ### 1/5 — Don’t USE THIS *2023-02-23, version 3.8.4* They WON’T funding money back to customer, it took almost three month to asking funding!!!!! ### 1/5 — Horrible Horrible App *2022-11-14* They make you wait 4-6 months to give you your cashback, then they ask you for proof of purchase. What’s the point of them tracking your order if they want a receipt after 6 months? My email account deletes messages after 3 months. Point is I waited 4-6 months and didn’t receive my cashback. They just used me and my data then kicked me to the curb. DONT USE THIS APP! ### 1/5 — Customer service email address does not work. No update on payment request. Feels sketchy *2022-09-26, version 3.6.9* Feels sketchy about the legitimacy ## Most praised reviews (10 highest-rated) ### 5/5 — DONT DOWNLOAD THIS APP *2024-02-19, version 3.8.10* ITS A RIP OFF AND SUPPORT EMAIL ALWAYS GET SENT TO A INVALID EMAIL!! DONT WASTE YOUR TIME!!! YOU WONT BE ABLE TO REQUEST YOUR PAYOUT. THE MONEY WAS NEVER YOURS TO BEGIN WITH!!🔥🔥🔥🔥💯💯💯 ### 5/5 — It’s work *2022-08-24* Received cash back, thank you! ### 5/5 — Fantastic *2018-04-15, version 2.3.1* No gimmicks, easy to use ### 5/5 — Elated rate *2018-04-15, version 2.3.1* I really like this app!! Great way to get the deals and earn money back!!!! ### 5/5 — Shop-cha-ching *2018-04-15, version 2.3.1* Great way to make easy money! I love shop-cha-ching! ### 5/5 — Making money on things you usuly purchase. *2018-04-14, version 2.3.1* GoCashBack has a great many stores that I already shop for items online. Now I go through GoCashBack to do my shopping and earn cash back on my purchase. Earning money to shop makes me very happy 😀 ### 5/5 — App is great! *2018-04-14, version 2.3.1* This is great if you make a lot of online purchases, and especially if you dont have to buy them right away, you can wait until the rebate is at its highest point. Its not a ton of money, but every little bit helps! ### 5/5 — Love this app!!! *2018-04-13, version 2.3.1* Chaching! Every time I make a purchase I get something back. My only regret is that sometimes I forget to go thru my GoCashBack app and miss out on getting cash back. Wish there was some way to remind me when Im on a partner store website. But all in all this app is great!!!! ### 5/5 — Any amount back is better than none! *2018-04-13, version 2.3.1* Love using this app. I have never been denied any cash back when going through this site. The only reason I didnt give it 5 stars is due to the fact that I dont shop fancy department stores and the percentage back on the ones I shop most is very small. ### 5/5 — ok *2018-04-13, version 2.3.1* Ive received cash back for almost al my purchases. When you inquire about a missing cash back the follow up is slow. Once all the information was provided I still didnt receive my cash back. They wanted more information which was already given --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*