# GoCo.io — user reviews

> 26 indexed App Store user reviews of GoCo.io by GoCo.io, Inc., rated 3.72/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/gocoio/id1207004012/reviews
- App overview in markdown: https://appshunter.io/ios/app/gocoio/id1207004012.md
- Rating breakdown: 5★ 21 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 8

## Newest reviews (6 of 26)

### 2/5 — Glitches?

*2023-08-26, version 2.9.15*

The last three weeks the app is unable to open. I’ve redownloaded it and it still won’t open. When I tap to open it blinks and closes. Anyone else experiencing this or know how to fix?

### 5/5 — 👍

*2023-02-03, version 2.9.1*

Simple, intuitive user interface. Makes it easy to find what I need without bugging HR!

### 5/5 — LOVE the recent update!!!

*2021-11-30, version 2.0.1*

I’ve always been a big GoCo fan but the mobile app was lacking. Today when I logged in though, it was totally different. WAY speedier and easy to navigate. I also like how I can still do EVERYTHING I can do on the web version (other apps restrict to basic things on mobile app like requesting time off but not much else). Way to listen to your clients, GoCo!!!!

### 5/5 — Very user friendly and practical

*2019-01-29, version 1.0.1*

I love that I can have my GoCo app available at any time. It is very user friendly and handy for whenever I need to check something like company holidays, documents, PTO approvals, or benefits information. I can also pull up my app and show my health insurance card in case I forget it at home. Love it overall.

### 5/5 — Great for reducing paper

*2017-03-03, version 1.0.1*

I was able to hire a new team member with just a few clicks. The new hire was able to onboard and complete documents and enroll in benefits directly through the app!

### 5/5 — Really cool

*2017-03-03, version 1.0.1*

I just recently download this app, but love that fact I can request time off from my phone. I was already a fan of GoCo's service but the app is a great addition.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2025-04-23, version 4.0.12*

Super slow, tiny buttons, geolocation doesn’t work, signs you out despite enabling the “stay signed in for 30 days”, constantly shows a refresh for update button but does nothing - if you’re using this as a mobile time keeper, expect your punch in & out to be delayed each time and/or for it to glitch out regularly. Reached out to GoCo numerous times & they’ve done nothing. Our employees hate it

### 1/5 — Approach with Great Caution

*2025-01-30, version 4.0.5*

The app is clunky, regularly glitches, and data in system is not always accurate. Customer support is nonexistent. Client success team spends more time offboarding clients than retaining. Look elsewhere. Unlikely to be in business for long.

### 1/5 — Terrible

*2024-09-15, version 3.0.15*

We’ve had them for one pay cycle. They told us that they accidentally didn’t take out our 401k contributions. To add salt to the wound, they still haven’t direct deposited last weeks pay checks. It shouldn’t be that hard. One job, folks.

### 1/5 — App won’t open

*2023-03-23, version 2.9.5*

I tap on the app then the main screen appears but then closes out immediately. Please fix this!

### 1/5 — Outdated

*2018-10-29, version 1.0.1*

The latest update for this app was over a year ago, and one of the release notes was about adding support for iOS 9. It doesn’t support the taller iPhone X display either.

### 1/5 — Bad ux

*2018-08-10, version 1.0.1*

Removed, 1 star ( not have 0 star )

### 1/5 — Can’t sign in with Google account

*2018-06-12, version 1.0.1*

When I click the Google banner on the sign in page it takes me to Safari to log into my Google account. But after I log in nothing happens. Safari just shows a blank page that says GoCo at the top. If I go back to the app that page is blank, too. I refresh with the button at the top and it is the sign in page again. My company had me use my Google account for GoCo but I guess it’s not compatible with the app?

### 1/5 — Freezes

*2018-03-11, version 1.0.1*

The app freezes when I try to fill out PTO time. Had to do it through desktop/website.

### 1/5 — Not very good

*2018-02-07, version 1.0.1*

App doesn’t work well on iPhone X. Works better in the web browser. Which is all this is any way. 

Love GoCo.io. But the app is no good.

### 1/5 — This is just the website in a browser

*2017-04-15, version 1.0.1*

All this app does is open the website in the browser. There is even back and forward buttons at the top. Doesn't really add any ease of use from what is provided by opening a browser and going to the website.

## Most praised reviews (10 highest-rated)

### 5/5 — Reliable and easy

*2025-04-06, version 4.0.10*

This app has really come a long way! I love the push notifs and how easy it is to navigate.

### 5/5 — Great app

*2024-04-17, version 3.0.4*

I can sign documents, check balances and request time off, manage my benefits and access my personnel documents on here. Its never been slow, which most employee business apps tend to be. Solid app!

### 5/5 — Time off requests in your pocket

*2023-02-06, version 2.9.1*

It’s so nice to be able to access certain things on the go. Especially time off requests

### 5/5 — Love the new update!

*2023-02-03, version 2.9.1*

The usability has improved so much. Logging in is much easier and the transitions from screen to screen is smooth. Also I’m loving the new layout!

### 5/5 — Super Convenient

*2023-02-03, version 2.9.1*

This app has simplified requesting time off, makes it super easy to go in and make the changes that I need. We also did our performance reviews here this year and it went great!

### 5/5 — Big Update !!

*2023-02-03, version 2.9.1*

App has come a LONGGGGG way since some of the older reviews. App runs super fast and lets you do everything the web page does.

### 5/5 — Super useful, especially on the go

*2023-02-03, version 2.9.1*

Really great tool to access my employment info, especially when I’m not at my desk. Love that I can request PTO and view my paystubs whenever I need to!

### 5/5 — Love that all my info is in one place!

*2023-02-03, version 2.9.1*

My employer just switched to GoCo and I love that all of my benefits, time sheet, PTO hours and paystubs are all in one place. They even have a copy of my insurance card (SO HELPFUL OMGGG)

Whenever a request is approved it also notifies me super quickly. I also love that they have faceid enabled. It makes the login fast and not as annoying as other payroll companies. 

I used adp with another employer and the login was slow and would forget my password all the time. I also didn’t have the benefit information or time off hours or a way to request so it was all over the place.

### 5/5 — Easy and Efficient!

*2023-02-03, version 2.9.1*

The GoCo App makes it so easy to clock my time in and out, view benefits, and schedule vacation. I’ve used other HR systems at prior jobs, and having all my information readily available in one one app saves me a ton of time. Also, interface is really clean!

### 5/5 — The best HR App

*2023-02-03, version 2.9.1*

Having used many of the major HRIS systems and their corresponding apps, GoCo is by far the best one available. Easy to use, clear to understand, regularly updated, and if there’s an error the GoCo team fixes it immediately!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*
