# GoDaddy Commerce: POS Payments — user reviews

> 186 indexed App Store user reviews of GoDaddy Commerce by GoDaddy Mobile LLC, rated 4.70/5 from 15,962 ratings.

- Source: https://appshunter.io/ios/app/godaddy-commerce-pos-payments/id1152717397/reviews
- App overview in markdown: https://appshunter.io/ios/app/godaddy-commerce-pos-payments/id1152717397.md
- Rating breakdown: 5★ 13,468 · 4★ 1,394 · 3★ 399 · 2★ 146 · 1★ 555

## What do users think of GoDaddy Commerce?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use and manage website
- 👍 Great customer support
- 💡 Affordable pricing options
- 🚀 Streamlined app experience
- 👍 Beginner-friendly website builder

**Cons**

- 🐛 Glitchy and slow app performance
- 🔒 Privacy and security concerns
- 💰 Overpriced services and hidden fees
- 👎 Poor user interface and navigation
- 🐛 Unreliable platform with frequent issues

**Commonly reported bugs**

- App crashes and freezes frequently
- Inability to upload or manage products/inventory
- Syncing issues between app and website
- Inconsistent performance across different devices
- Unexpected account and payment problems

**Most requested features**

- Multiple currency options for global customers
- More customization options for website templates
- Improved mobile app functionality and responsiveness
- Better integration with third-party payment platforms
- Enhanced analytics and reporting capabilities

## Newest reviews (19 of 186)

### 2/5 — Full functionality missing

*2026-07-30, version 6.61.0*

I like to use my phone to make updates and it doesn’t allow you too add things like description, category or shipping on your products. Hope they add soon.

### 2/5 — Not worth it

*2026-07-20, version 6.61.0*

Every time I go to my commerce to print an order invoice, it makes me. Sign into the website anyway… and even though I press remember me it does not. Not worth having the app.

### 2/5 — Very slow

*2026-07-18, version 6.61.0*

The app is so buggy and slow that I had to uninstall and go with Shopify. The developers should be ashamed of themselves, and especially whoever is running this thing.

### 2/5 — It’s ok

*2026-05-04, version 6.53.0*

Used to be really good and easy for me to check orders, make changes to my products and check my dashboard, now the app is a lot more difficult to navigate along with their site! as of today my whole website is messed up due to their update, my inventories been changed, old products are added back to my site and my categories are not showing up!! As a small business owner I was hoping for a simple way to sell my products but as time goes by GoDaddy gets more and more difficult to work with!

### 2/5 — It was sold to me as same as Square

*2026-03-07, version 6.48.0*

It was sold to me as same as Square! 100% not the same 
You can make your reports as easy as them
The only thing is the transaction fee you do t have to pay it when its in person, although was never mention it will be passed to. Our customers, and we are like we didn’t know we have to tell them or. 
Anyways app is not really good, the other day I had a tow for 500 miles and when I clicked on item for sale per mile , I had to click on item 500 times instead having a button to just change it by writing it or something. It’s not 100% good app, but I signed up for it so I guess I’ll hav to stay with it for now until someone offers me another lie

### 1/5 — Website ….

*2026-03-05, version 6.48.0*

GoDaddy is loosing my respect more than it should have ever. I went to log in on the website to see their what was free email plans would cost. And their site said I had to disable my tracker blockers and other stuff to access their website. They just lost a sale.

### 2/5 — It was sold to me as same as Square

*2026-03-02, version 6.47.0*

It was sold to me as same as Square! 100% not the same 
You can make your reports as easy as them
The only thing is the transaction fee you do t have to pay it when its in person, although was never mention it will be passed to. Our customers, and we are like we didn’t know we have to tell them or. 
Anyways app is not really good, the other day I had a tow for 500 miles and when I clicked on item for sale per mile , I had to click on item 500 times instead having a button to just change it by writing it or something. It’s 100% good app, but I signed up for it so I guess I’ll hav to stay with it for now until someone offers me another lie

### 3/5 — Update sucks

*2026-02-01, version 6.43.0*

I hate that I can’t update my products on the app anymore.

### 1/5 — Run away ridiculous support & sabotaging

*2026-01-30*

We been with GoDaddy since 2022.  We decided to increase traffic to our E-commerce website by adding a few new products but noticed the most ridiculous retail shipping rates & after speaking with support we were told to integrate our website with USPS shipping engine API software which we did and that would reduce retail rates to merchant rates which is definitely not the case.  If you are launching a retail e-commerce store, I highly recommend to stay away from Go Daddy for the simple fact of this actual experience.  There were many other bad experiences which we gave them, but the benefit of the doubt, but this is clearly a deal breaker!!  Coding $12-$19 on a product that should cost no more than five is the worst sabot. You can get on your website in 2026!!!

**Developer response:** Thank you for your feedback. We're sorry to hear about your frustration. We want to clarify that shipping rates are set directly by the carriers (USPS, UPS, FedEx, etc.), not by GoDaddy. We only facilitate the integration between your website and these carriers. However, we'd be happy to review your shipping settings to ensure everything is configured correctly. Please reach out to our support team so we can look into this further and help resolve the issue. https://www.godaddy.com/help/contact-us. - Elizabeth

### 2/5 — Update sucks

*2026-01-29, version 6.43.0*

Since the latest update and name change the whole system has changed. Every-time i try to make a change to my account i draw a system error and is kicked out the site and made to sign in again. Very frustrating when it's  hinderers my clients and customers as well!! Please fix this and add the option of Afterpay to the platform! It's 2026.

### 2/5 — The worst update!!!

*2026-01-29, version 6.43.0*

Please come back to the outdated version. I have no access to anything from the app. I have to open the browser to do ANYTHING! Can’t even sell using the card reader. I have no idea what happened

### 1/5 — No working

*2026-01-28, version 6.43.0*

I downloaded this app because I wanted an alternative to using Square. However, three times in the last week, the app won’t even open. It keeps telling me there are issues and to try again later. I’m very disappointed that I keep having to go back to using Square. In the last three weeks, I’ve only been able to use it two times.

### 4/5 — Loved the app until last update

*2026-01-22, version 6.42.0*

So I was able to open app, and one click to scheduled appointments I had. Now I have have to open app, hit more, select website, then select manage appointments to view my appointments for the day or make changes. It was convenient now it’s a hassle. Why did yall change the one click access to appointments??

### 3/5 — Need Appointment App

*2026-01-17, version 6.41.1*

Needs a dedicated appointment app that we can share with our staff. The newest update makes checking appointments more complicated with extra steps, and it takes you out of the app to the internet. We primarily use the GoDaddy mobile app to check and book customer appointments. It needs a way to share the calendar with all staff without giving them full access to editing the website or customer orders. It’s not a very service friendly app at all.

### 2/5 — No longer able to access appointments

*2026-01-16, version 6.41.1*

Since the recent update the POS switch made booking appointments difficult. 

I’m still not sure how to fix this as I went to desktop and still doesn’t work.

### 2/5 — Unprofessional & Greedy

*2026-01-13, version 6.41.0*

We’ve been with Go Daddy for 3-4 years and I have to say if you have a business website, you want to steer away from Go Daddy they will scare your customers with the most outrageous shipping rates stating you didn’t put the correct information on your products when you have as a business.  Trying to get them to fix an issue they create for you. They run away from and will not fix it. Will put you on hold and hang up on you instead of fixing the actual issue they caused for you, which is ridiculous rates on your website for invalid reasoning!!!

### 1/5 — Pick another website builder they lose your funds

*2026-01-10, version 6.40.0*

I’ve have multiple issues with go daddy but this takes the cake .  They completely denied my most recent orders ever existing and refused to give me my funds . If I could leave a screenshot I would I’m so upset

### 1/5 — Scammers and theives.

*2025-12-21, version 6.40.0*

They took payments on an unverified account and then offered minimal help to get the money. Had to refund all of my sales to the customers and they still expect me to pay their fees! So not only did I miss out $400, they want $10 more! The most unhelpful customer service ever. MAKE SURE YOU VERIFY YOUR ACCOUNT AND PAYMENTS METHODS BEFORE SELLING BECAUSE IF YOU MESS UP THEY WILL NOT HELP YOU!

### 3/5 — Stopped working

*2025-12-16, version 6.40.0*

Was working perfectly fine until this week. it does not let me do anything, even after the update

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-06-18, version 6.59.0*

Horrible experience with this team 
They promised same day and then next day deposits and then refunded the money 
Stay away

### 1/5 — Paid a week ago

*2026-06-10, version 6.58.0*

Paid for my site a week ago and still says expired, called go daddy they cannot find my website, no one speaks to the app developers to correct the problem. I have called 11 times and one person. Found my site and they said it’s an Apple problem which it is not as Apple doesn’t connect the app info to go daddy they just offer the app for go daddy. Please fix this issue ever since go daddy “simplified” the apps it’s become a big mess!

### 1/5 — BEWARE

*2026-06-08, version 6.57.0*

They had no problem depositing my money last week, but now that it's more money today, it's supposedly on hold because they can't verify me. In this day & age, there is no way that they can't verify people in about 30 seconds. I'll be sticking with Square!

### 1/5 — This isn’t good

*2026-05-30, version 6.56.0*

First of all I’m paying for storage on
My iPhone 14 Pro Max , to install a new update I guessing hackers uninstall my app, the app with the green logo was uninstalled by hackers, why do I need to uninstall apps on
My iPhone of I’m paying for my own storage space on my own I phone? My only legal name is Ms. Reeba Tasha Toussaint , we shouldn’t have to uninstall apps for a new iPhone update to be installed

### 1/5 — The worst 🛑

*2026-05-10, version 6.54.0*

🛑Do not download this app I do not recommend it. They take around seven business days to do payouts and sometimes even more not only that if you do more than two transactions with the same customer, they will lock your account and the all your money will be get refunded so you may lose all your stuff that you sell. Do not use this company. not only that customer service is the worst and there is no 24 seven only Monday through Friday Saturday and Sunday you have to do it via text message. What kind of customer service is that?

### 1/5 — SAVE YOURSELF

*2026-05-10, version 6.54.0*

These payment processors are the biggest scam ever if you’re a small business owner. They’re going to hold your money for no reason randomly and you’ll have to hire a lawyer to get it back please trust me.

### 1/5 — Worst experience

*2026-04-13, version 6.51.1*

I used to have a stripe before, I have seen that godaddy was offering lower rates, so what’s happened, I registered my account and godaddy allowed to make 3 transactions, after reviewing my company documents that sent and email that they flagged my account and my deposits which were around $3000 will be frozen for 120 days

Worst experience ever, never will come back and warn the other people
To be careful

### 1/5 — Won’t load

*2026-04-06, version 6.50.0*

I’ve had to uninstall and redownload several times to get this app to work on my completely updated iPhone 16. Hope this helps someone else out. Also, their rates are a bit outrageous.

### 1/5 — F GoDaddy

*2026-03-22, version 6.49.0*

This entire company is nothing but a scam, RUN!!!!
We used their cc processing and a customer pre paid for equipment, an $8000 charge. We wait for the money to hit our account to purchase the equipment and get to work. GODADDY has the nerve to say we need to show bank accounts and invoices and that they don’t have to release the money until we prove where it came from. You are the one that processed the transaction!!!!
You are the one that set our account up!!!!
You verify all that before activating our account not in the middle of a transaction that kills my business and loses us clients!!!!
Then the customer service is a bunch of Indians that barely speak English reading me prompts instead of answering questions and getting results!!!
The first time I was ready to quit them. 
It happened 4 more times!!!!
You sign up for a simple website and email, it’s affordable at first but here comes auto renewal for a 4000% increase!
So in conclusion, their apps don’t work, their website tools suck, their customer service is a bunch of Indians named Bob or Jim, they rip you off on website prices, steal your money and hold your business hostage. 

F GoDaddy!

### 1/5 — Trouble Uploading photos unto “my products”

*2026-03-20, version 6.49.0*

GoDaddy prioritized in-person transactions and removed uploading photos through the application. It now directs you to the desktop version to upload photos. It’s now taking a ridiculous amount of time uploading photos to my domain. Please bring back the option to upload photos via through the app. The photo suggesting that you can upload photos on the app hasn’t been taken down either. Thats considered false advertising.

## Most praised reviews (10 highest-rated)

### 5/5 — 👍

*2026-07-30, version 6.61.0*

👍

### 5/5 — I’m not sure

*2025-10-13, version 6.32.0*

Nataly

### 5/5 — Great credit card app

*2025-08-19, version 6.27.1*

I’ve been using this now for a couple years and the fees are very reasonable. It always works. Has tap pay and you can send invoices,  you can even accept ACH payment through invoice overall. probably the best system I’ve used over a square or PayPal

### 5/5 — Works well

*2025-07-02, version 6.24.0*

This app is one of the best app that helps me not lose money it helped me and my family company out a lot

### 5/5 — You ask, they listen!

*2025-06-02*

I use GoDaddy to manage my small business. As an esthetician, I sell physical products in my storefront as well as provide services to my clients. I am able to do both with the use of GoDaddy. I can integrate my website seamlessly into my social media accounts making it easy for clients to book and make purchases. 

My one complaint was that my clients were only able to utilize coupons on the products I am selling, not the services. For example, there was not a way for me to provide a coupon like “20% off all facials for the month of June”. 

This was disappointing so I decided to contact GoDaddy to put in a feature request, and they listened! Now coupons are available for services as well. That just turned a 4 star rating into a 5!!! 

Thank you for providing me with a wonderful platform to grow my business and produce quality services to my customers. I will never use another platform again!!

**Developer response:** We're very happy to see your wonderful rating and review!  We definitely use customer feedback and suggestions to improve our products over time.  Good luck with the coupons! -Mike from GoDaddy

### 5/5 — Excellent complement to using your PC

*2025-04-13, version 6.21.0*

This app is a total life saver. I used to use my pc for everything, now I use my phone. This app not only complements the PC web browser apps, in my opinion it darn near replaces the need for me to do anything on my PC for posting new products, and doing product photo edits. Great job GoDaddy!!!

### 5/5 — Wow!!!

*2025-02-05, version 6.15.0*

Thank you GoDaddy for this app! Easy to learn & use. Love that my inventory list of products & services are quickly accessible.

### 5/5 — Great for small businesses

*2025-01-20, version 6.15.0*

I’ve used this app and other related apps from other platforms such as Wix, and this one is the easiest to build and manage a small website store with.
It may not be good for big companies, especially those that do not offer products or services on a person to person level, but this app and GoDaddy in general is a great platform for small businesses.

### 5/5 — So much better

*2024-12-31, version 6.14.0*

I’ve been on Shopify a long time. I’ve done REALLY well BUT they started taxing for my state. With godaddy ( so far) hasn’t pulled any punches on me yet. I plan on being with godaddy for a lot longer than Shopify. And the monthly bill is ALWAYS $47 a month with Shopify it varies! This bill that I owe with Shopify is alost $85.00 😡

### 5/5 — Business

*2024-12-19, version 6.14.0*

Great for business for getting paid right away and helping other busiensses grow

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
