# Godrej Spotlight — user reviews

> 51 indexed App Store user reviews of Godrej Spotlight by GODREJ AND BOYCE MANUFACTURING COMPANY LIMITED, rated 1.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/godrej-spotlight/id1563900625/reviews
- App overview in markdown: https://appshunter.io/ios/app/godrej-spotlight/id1563900625.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (18 of 51)

### 1/5 — Extremely poor app

*2024-05-23*

Work on your app godrej spotlight, this is one of the poorest app i have ever used, whenever i open this app, i get just blank screen, everytime i have to uninstall and install the app.

What a shameful app you guys have, do you even test what you offer to customers

### 1/5 — Worst experience and needs tons of improvement

*2024-03-10*

The app doesn’t work even upto basic standards. It is a spoiler for the name Godrej. And now the worst part is I am not even able to subscribe to the cloud plan. I have been trying to subscribe from the past 2 months but it isn’t working. In today’s world who would want to subscribe only via a desktop?? Weird…!!

### 1/5 — Unable to open app

*2024-02-12, version 1.1.8*

I have purchased this camera a month back. 
Since then I am not getting OTP to login the app. 
It’s been a month I am unable to use this camera

### 1/5 — Thrird class app

*2024-02-03, version 1.1.8*

Such a third class app which becomes non responsive quite often. Even a final year degree project app is much better than yours.

### 1/5 — Hopeless Application

*2024-01-19*

The development team for this application is not performing well at all!
Despite making multiple complaints during the call, there was no improvement.
In order for the application to appear on the display, you have to uninstall and reinstall it after a few days, otherwise there will be a blank screen.
Live streaming often encounters crashes.
No option to use this application because an investment is already done in camera and cloud.
Godrej has never done improvement in this app at all.

### 1/5 — Not opening the app

*2024-01-16, version 1.1.8*

The app does open easily. It takes a long time to open, sometimes even doesn’t open.

### 1/5 — Product is good, app is horrible.

*2023-10-30*

The app always looses connections to server or camera, I checked with different network, Wi-Fi in my spouse mobile. The app just refuses to open. 
What’s the point of having a good camera if we are not able to view it on app.

### 1/5 — Never works on IOS

*2023-07-17*

Since the time I have taken the subscription it has never worked properly on my IOS devise
I use Qubo without any issues 
Someone from management take this feedback seriously else you will start losing lot of customers

### 1/5 — Worst product ever

*2023-07-04, version 1.1.7*

Its never get connected to wifi after 90 sec of annoying sound.

### 1/5 — Not working on iPhone

*2023-06-08, version 1.1.5*

App is not working on iPhone… Getting error as your app needs minor update it will take few seconds and app will restart post update.
Then it will not work.

### 1/5 — Not able to update

*2023-06-07, version 1.1.5*

I tried connecting my device with the Spotlight application but everytime when i click it prompt for update and there is no update available, kindly help with the solution.

### 1/5 — Update error

*2023-06-06, version 1.1.5*

I am continuously getting the error message to update the app. But no update available in store

### 1/5 — App keeps on crashing

*2023-06-06, version 1.1.5*

It keeps saying me to update even when there is no update..unable to even open the app

### 1/5 — Update required but no update available

*2023-06-05*

Hi team, i am facing difficulty in login. Whenever i am trying to login it says small update required and it will restart automatically after update. But there is no update available on app store. It continuous problem

### 1/5 — Very bad software and service

*2023-06-04*

Hello team, sorry to inform you that the service is seriously below any standards. The camera quality is good but the spotlight software is very bad. 
1) I connected through Google account. The app on opening would go blank. Then had to delete and download. It became normal practice and didnt complain.
2) now it shows need software update when there is no update available. Deleted the app and downloaded it twice already. Had to install tapo finally.

### 1/5 — I just purchased this camera and app is not working

*2023-06-03, version 1.1.5*

App is asking for update and there is no update for ios, do I need to return camera?

### 1/5 — Ridiculous app mgt

*2023-06-01*

On iOS when app is launched it says download upgraded version and when we go to App Store it says app is updated. It’s I. Loop.
Even after deleting and reinstalling the same problem is encountered.
How can a brand like u just sit on this issue and put our family on risk

### 1/5 — App update issue

*2023-05-31, version 1.1.5*

When i try to login into app it says app update required. When i click on app update it navigates me to app store. But there is no update available on app store. I am stuck at the login screen and not able to use app. Please help.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not able to log in the camera app

*2026-05-18*

What’s the point of spending money when you cannot even log in

### 1/5 — App and camera suddenly stopped working

*2025-07-28, version 1.1.9*

The camera and the app both suddenly stopped working and there is no support from Godrej to address the issue.

### 1/5 — App doesn’t work

*2025-07-27, version 1.1.9*

Hi Team, 
The app is quite useful at the beginning, but by the last 6 months, it’s not working at all; even the domain doesn’t exist at this moment.
Please try to resolve the issue as my CCTV is unable to reach for this inconvenience

### 1/5 — Worst possible product from a reputed brand

*2025-06-20, version 1.1.9*

The app needs reinstalling every other week and now, I am not able to log in

### 1/5 — Hopeless camera

*2025-06-03*

Nothing great about this camera sometimes software is not working sometimes camera is not connecting to phone and most of the time when I am out of the house it disconnects on it’s on.. I have complained about this but no response…

### 1/5 — App not working

*2025-05-18, version 1.1.9*

Kindly update app, suddenly I am not able to access this app. App is not responding showing blank white window. I am unable to login from past many days.

### 1/5 — Not able to login

*2025-05-05, version 1.1.9*

Not able to login, saying something went wrong.

### 1/5 — Substandard camera

*2025-04-22, version 1.1.9*

1) Logs off from the app every 10 days 2) never works on iPhone 3) online- initially worked but after few months it stopped. Worst customer support & camera . Please stop making it .

### 1/5 — V poor software

*2025-02-24, version 1.1.9*

I have been using Goodrej camera since many years. Their older apps were fine, but this one will not work 60-70% of the time. Very frustrating. Defeats the purpose of installing camera.

### 1/5 — Worst interface and bad purchase

*2024-10-18*

The software interfaces blanks out periodically and creates false notification. Software needs an upgrade to fix issues where if it doesn’t load, it can give option to restart or enable login again.

## Most praised reviews (10 highest-rated)

### 5/5 — Well rounded system

*2021-09-06*

App is swanky, Live view works well. Option to record on SD card is helpful.

**Developer response:** Dear Onkar, we are glad that you are satisfied with our services. Do let us know if we can provide you with any further assistance.

### 5/5 — Best in the category App!

*2021-09-04, version 1.0.14*

It’s a delight using this application.

### 5/5 — Name of Trust

*2021-09-03, version 1.0.14*

Simple and user friendly app
Liked Motion detection n tracking

### 3/5 — App Crashes

*2022-11-23, version 1.1.4*

Whenever I try to update time for Motion sensor activity, app crashes

### 3/5 — Not working

*2021-09-30, version 1.1.1*

The app is not working so se morning, when try to open only a white blank screen appears. Help

### 3/5 — Needs improvement

*2021-09-14*

I have not been able to open the app from last 2 days it keeps on crashing and takes a lot of time to load the live video feed ( I am on Jio fibre wifi at 150mbps speed when other camera app of realmeLink works smoothly) 

Few more suggestion -
In case of continuous recording motion tracking is not possible. This should be available as the camera should track the motion continuously and at standby should return to the default Preset position 

In continuous recording mode the motion or sound alarms should be highlighted in the recording so that one can check such alarms without having to see entire recording 

The playback speed should be allowed to be fast (2x or 3x) 

These are few things I noticed missing in the app

**Developer response:** Hello, we sincerely apologize for the inconvenience caused to you. Request you to please write to us at secare@godrej.com. You can also reach out to us on our toll-free number 1800-209-9955 or drop us a message on our WhatsApp number 9321665511. Our team official will get in touch with you for assistance at the earliest.

### 2/5 — Unable to login

*2025-09-23*

I am trying to login thru Google but I get error that domain doesn’t exists. I even tried to update the app multiple times but it doesn’t work. Thought of resetting the password using otp but even that doesn’t works. Do you guys have a plan to fix it? If not whats the alternative way to use the camera installed at my office?

### 2/5 — Unstable app on iPhone

*2023-05-30, version 1.1.5*

Very unstable app specially in iPhone. Keep saying to update app but there is no update in Apple Store. Now stuck and not able to open app

### 2/5 — App crash

*2023-05-29, version 1.1.5*

Getting a message to update, on clicking it seeing no option to update in the App Store. 

Unable to access camera for almost 6 hours now.

### 2/5 — OTP issue

*2023-03-20*

Hi team,

Please note while completing the Sign up process I entered my phone number correctly but never got an OTP to my number even after several attempts. Please check the SMS gateway for the same or please provide a quick alternative to complete the process.

Eagerly waiting for your response.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
