# GOIN' - Rides for all — user reviews > 32 indexed App Store user reviews of GOIN' by Goin, LLC, rated 4.50/5 from 180 ratings. - Source: https://appshunter.io/ios/app/goin-rides-for-all/id1363873138/reviews - App overview in markdown: https://appshunter.io/ios/app/goin-rides-for-all/id1363873138.md - Rating breakdown: 5★ 150 · 4★ 10 · 3★ 0 · 2★ 7 · 1★ 13 ## Newest reviews (11 of 32) ### 2/5 — Why can’t you schedule rides from outside the service area? *2024-10-10, version 3.1.159* If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t. Update: app has gotten a bit better as more drivers were hired to ease the demand. One big problem: if you always get picked up and dropped off at the same locations, you can’t save that combination of pickup point/destination and instead have to trudge through a Next Next Next wizard interface to slowly get your request in. Another problem: Why does it take 15 (FIFTEEN) taps after opening the app to request a ride? In Uber and Lyft it takes 3. How hard is it to build an app that takes fewer taps? ### 2/5 — Not really worth it unless you can deal with unreliable wait times and a bad map *2024-10-09, version 3.1.157* The price for this service is unbeatable but if you are in any rush at all this service will only ever give you an exercise in anger and frustration. There is no way to schedule a ride in advance either so you can only ever roll the die and often you’ll be very unlucky with a 15-20+ minute wait time. Oh and the rule about the drop off zone at the transit center is very enraging, many times now I’ve been forced to watch the last bus home drive off as the zip driver slowly idles the lengthy route to the drop off zone with zero sense of urgency or care. Oh and the map is buggy too so there’s a good chance it’ll send the driver somewhere else, and of course driver response times to texts or calls are nonexistent so good luck reaching out to them ### 2/5 — Unreliable *2024-06-23, version 3.1.153* I’ve used it once and it was fine. Then I tried it for the second time. It kept looking for a new provider or something, and then it did not come to me. I wasted 30 mins and ended up walking for an hour to a place. This is a horrible and unreliable experience, and I’m disappointed. ### 2/5 — Why can’t you schedule rides from outside the service area? *2024-06-20* If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t. Update: app has gotten a bit better as more drivers were hired to ease the demand. One big problem: if you always get picked up and dropped off at the same locations, you can’t save that combination of pickup point/destination and instead have to trudge through a Next Next Next wizard interface to slowly get your request in. ### 2/5 — Still needs work *2024-02-14, version 3.1.143* None of the favorites or save features are working. Choosing from map is hit or miss. Addresses don’t match Google or Apple Maps. Drivers can’t see where you drop your pin so constantly picks up at the wrong address because the maps are so off. Drops connection looking for a driver so you wait 10-20 min before you realize it’s crashed. ### 2/5 — Why can’t you schedule rides from outside the service area? *2024-01-03* If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t. ### 2/5 — Missing a LOT of features *2023-07-17* Works, barely. Doesn’t matter if you save your payment options, it still asks you to input when requesting ride. Doesn’t allow you to save your home address, notes, or frequent location requests (even transit centers) so you have to type them out each time. Drop a pin doesn’t work because driver doesn’t see the pin or even the same map you do. Had them drive right by me several times. Once you request a ride (before they find a driver) there is no button to contact customer service. There needs to be some sort of panic button. The service is great but this app needs a lot of work. ### 5/5 — Great *2023-04-13, version 3.1.77* Goin’ app is easy to use and navigate. A helpful app for your transportation needs. ### 5/5 — Works great! More places please *2022-10-23, version 3.1.56* This app works great once your transit system works with them. Then you just need to make sure you are in a service zone. ### 5/5 — Easy to use! *2022-10-20, version 3.1.56* Great service. ### 4/5 — Great Idea, Needs Work *2022-08-02, version 3.1.27* This is a GREAT app idea. As someone who is blind or visually impaired having to order a Lyft or Uber for $20 sometimes multiple times a day really starts to weigh on my wallet. This app that provides rides for super cheap is ESSENTIAL. I do think it needs more work though. Please fix and I will mass share it on social media!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Consistently unreliable, love the ZIP service but hate this app *2024-07-16, version 3.1.156* This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not. Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app. ### 1/5 — Can’t sign up *2024-07-15, version 3.1.153* It kept saying “the r operation has failed , unauthorized “ help please ### 1/5 — Couldn’t login *2024-01-28, version 3.1.129* Very buggy, was unable to login when I first created account. Crashed a few times ### 1/5 — Bad dispatchers *2023-09-08, version 3.1.103* The dispatchers are shady. They will cancel your ride without telling you. They set up their drivers for failure but will never admit that they are wrong. Unresponsive like they’re always on a break. They think they can give people attitude because sitting on their butts on a computer and a phone is too much for them ### 1/5 — Can’t request rides *2023-08-13, version 3.1.103* App updated to indicate “service area” - I live one block outside of mine and now can no longer drop a pin across the street for pickup, my screen is blacked out with a message stating i simply cannot receive service. I have never been able to make this app work in the past year it has been available to me. What a bizarre, restricting update. ### 1/5 — Bad updates, still a bad app *2023-08-12* You’ve made more restrictions with your updates and people are still facing the same previous issues. Why not invest in fixing these problems instead of creating those restrictions and updates ### 1/5 — Terrible app *2023-07-27, version 3.1.84* The function is so behind the others, update new functions needed ASAP. ### 1/5 — Garbage app *2023-07-16* Please invest in real coders and developers. Whatever this DIY app that the owner created is absolute trash. ### 1/5 — App problems drivers amazing *2022-12-29, version 3.1.64* Every driver and actual ride I’ve taken has been awesome. This app has problems. There’s no way to know if a driver is 2 minutes away or 45 and I keep getting dropped after 10 minutes waiting and I have to call their service line. The app also detects my dropoff which is near the edge of the covered area as occasionally outside the area. I can’t type in the address either it doesn’t accept it. The cancel ride button is in a very easily accidentally pressed spot and the i. App notifications don’t work. I usually get a call from one of the exceptional and fantastic drivers. ### 1/5 — App no longer usable *2021-07-22, version 2.10.8* This app used to work great, but now I cannot even use it. I had a previous Version but was forced to install the latest update and now when I try to launch it it just crashes.(iOS 14.7) ## Most praised reviews (10 highest-rated) ### 5/5 — I love using this app *2025-06-06, version 3.1.163* Very useful! ### 5/5 — Great Service *2024-10-28, version 3.1.159* Really great service at a great price. Phone reps are friendly. Drivers are friendly and safe. App is getting better each time I use it. ### 5/5 — Outstanding service *2024-05-21, version 3.1.149* I can’t give enough credit to this program, we lost our vehicle and our schedule sometimes doesn’t work with bus. This on demand transport has been a huge help!! Thank you lynnwood, thank you everyone for making this possible. Please continue the amazing work! ### 5/5 — Service *2024-03-28, version 3.1.144* Best service ### 5/5 — Yes!! *2024-01-28, version 3.1.129* Yes yes yes! We need more of this! If you already have an orca pass and you might as well use it on a rideshare, do it here! ### 5/5 — Great service *2023-08-25, version 3.1.103* Worked great! ### 5/5 — Wonderful app and service *2023-08-02, version 3.1.100* I heard about this service Ava it worked great for getting to the bus. ### 5/5 — Solid App *2023-08-01, version 3.1.100* Some flaws but it continues to get better and for its purpose there’s no comparison. ### 5/5 — Great service! Thank you very much! *2023-07-28, version 3.1.84* Great ### 5/5 — User-friendly *2023-07-14, version 3.1.84* I love how user-friendly this app is! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*