# Golden Nugget AZ Sportsbook — user reviews > 29 indexed App Store user reviews of Golden Nugget AZ Sportsbook by Golden Nugget Online Gaming, LLC, rated 1.31/5 from 36 ratings. - Source: https://appshunter.io/ios/app/golden-nugget-az-sportsbook/id1603110535/reviews - App overview in markdown: https://appshunter.io/ios/app/golden-nugget-az-sportsbook/id1603110535.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 32 ## Newest reviews (18 of 29) ### 1/5 — No agent just took my deposit *2024-06-17, version 1.3* Stay away!!!! Took my deposit. Good luck trying to speak with someone. Stay away!!!! ### 1/5 — $250 New User Promo Lie *2024-05-04* Signed up, deposited $250 made a wager and have not seen the new user promo bonus. Live Chat does not work, contact us email has gone without response for days and days. Emailing direct has also gone without response for a week. ### 1/5 — Scam *2023-12-02* Deposited money and was charge on my bank but funds never appeared on the app there no way to contact these people besides email still no response not even sure how they are still in business or legal location says finding out location and just hovers on the bottom like they can’t figure out where I’m located even though all my apps don’t have a problem finding out where I’m at ### 1/5 — It’s painful *2023-11-03* I deposited money and it hasn’t been added to my account, the app can not confirm my location despite 15 other books in the state can. I’ve reached out for help via email and haven’t received a response yet. The app is extremely basic and still crashes. ### 1/5 — Don’t use this app!! *2023-08-22* I’ve been waiting for someone to contact me about my missing funds in my account. I had deposited money into the sports book and NEVER saw it but my banking account shows the money was deposited. Not only that but their withdrawal process is soo trash. I’ve been waiting days for my deposit to come through PayPal. There’s absolutely no way contacting the AZ support team for questions and concerns. Both numbers they provide is NJ numbers and they mentioned they do not have access to AZ customers accounts. I’m praying I received my money. As far as my missing deposit, I hope they can do something about that since I never received those funds in my account. DO NOT I REPEAT DO NOT USE THIS APP! Bunch of scammers!!! ### 1/5 — Scammer my money *2023-07-28* I’ve deposited $150 that was taken from my bank and the money was never deposited in the app. Customer support in NJ stated the money was never taken out when my bank clearly stated so. This is unacceptable. ### 1/5 — How do they have a license? *2023-06-29, version 1.3* The absolute worst Sportsbook to deal with. Withdrawing money is next to impossible and they have zero support. I can’t fathom how they are allowed to do business in AZ ### 1/5 — Frustrating as heck *2023-06-06* App is a piece of garbage and their customer support is non existent. App keeps stating that I am not located in AZ when i clearly am. The desktop website works fine but the app is complete garbage. WD your $ and use an app that works and customer service that actually cares about their customers. ### 1/5 — The reviews werent lying *2023-03-29* I found the reviews hilarious on how bad it was. I couldnt believe it when they werent kidding there’s no support team. I cannot deposit my location check on phone doesn’t work and on pc my balance infinitely spins. Its unusable. I think they scammed my $10 test because they took my money but said my deposit failed. ### 1/5 — App doesn’t work *2023-02-18, version 1.3* App is buggy and doesn’t work ### 1/5 — No customer service *2023-02-09* Don’t use app, have not heard from customer service in over 4 days now . Still haven’t received my withdrawal and it’s been over 48 hours . Afraid I’m never going to see my money . ### 1/5 — Trash! *2023-01-20, version 1.3* I cashed out $2300.00 and they have never paid me. Called and emailed, never get a response. They don’t even have staff for AZ, so this is a no brainer… don’t even think about downloading this app. Trash. Customer service is TRASH. ### 1/5 — The WORST sports bet app, they LIE about sign up bonus!!! *2022-11-17* This is the absolute WORST sports betting app in existence. They offered a $250 sign up bonus for new customers. I signed up and fulfilled the requirements, and they didn’t give me my promised bonus. I tried calling, live chat, and NOBODY answers. Finally after a few WEEKS, someone emailed me back and said they don’t have a bonus for me right now, but try again some other time. What a bunch of crooks! Lying to get you to sign up and deposit money. What a bunch of scam artists! Someone needs to report this company and do something about it. The worst customer service, and liars about sign up bonuses. Don’t waste your money. If I could give ZERO stars I would!!!! ### 1/5 — Won’t let you withdraw *2022-11-05, version 1.3* The app won’t let you add a bank to withdraw. ### 1/5 — THEY DONT PAY!!! *2022-09-13, version 1.3* STAY AWAY!!! This app was sold to DraftKings and they got rid of their support people!! No one is available to process payouts but they are still accepting deposits. STAY AWAY!! ### 1/5 — Can’t add bank account to withdrawal *2022-09-10, version 1.3* Can’t add bank account to withdrawal ### 1/5 — Horrible app *2022-08-18* Live chat is not available, both 800 numbers go to New Jersey golden nugget and they say the only way to contact is live chat. No response to emails. Called the tribe who the gaming license is with and they say they are only financing it and don’t control the app. No way to cash out , this is worse than an offshore casino. ### 1/5 — Worst betting app!! *2022-06-16* This app is the worst betting I have ever used in my life! I’ve tried to reach out with live chat it’s been 5 days now still no response and also through email. They also make it impossible to withdraw! Don’t use this app!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2025-12-12* The worst I deposit 100 on it and play a bet for 50 dollars and won 700 when a went to withdraw my money there was no withdrawal option ### 1/5 — Do Not Play Here *2025-12-08* Please do not play here. I mean it’s a regulated Sportsbook in Arizona. The refuse to pay out money. They give you a ton hoops to jump through to cash out. You can easily deposit with a debit but won’t let you cash out that way. It has to be PayPal and if email doesn’t match they won’t pay you. After a few months I never received my money. Do not play here! ### 1/5 — WARNING! Just Made My List as One of the WORST & Least Trustworthy Books Out There! *2025-08-11* Ez to get your money in, nothing but shenanigans and lame excuses when it comes time to try and get your money out. Total Joke! Been trying for 9 days now and still fighting for a measly $50. Reported to the AZ Gaming Commission. ### 1/5 — Worst app ever - Do not use *2025-07-26* Would give 0 stars if I could. They let me deposit immediately, then for some reason, I could only bet $250 per bet. They also are not giving me any way to withdraw, the button is greyed out. The live chat does not open either and I have been waiting on a customer service response for weeks. DO NOT USE!!! ### 1/5 — Owned by draft kings and still have a withdrawal process that takes longer than 48hrs. *2025-07-10* If this site has been bought out by draft kings. You would think it would have better withdraw process. ### 1/5 — Worst Sportsbook of all time *2025-03-20* Impossible to withdrawal any money but they will take your deposit instantly, live chat support does not work, they will email you a week later and say you are not logged in so they can’t help. Constantly logs you out and glitches while trying to make a bet. Don’t use this app it is a scam, I don’t know how they are still in business. ### 1/5 — Update- still awful *2025-02-18* As of February 2025 nothing has been fixed on this very basic app. They don’t pay out, don’t credit your deposits, crashes all the time. No customer support what so ever. Incredible. Do not use unless you want your money stolen. Period ### 1/5 — Haven’t received my payout on paypal *2024-12-27* They said up to 2 business days, it’s been more than that, there is no customer support available. Please dont steal my money and pay me ### 1/5 — Won’t load on iPhone or iPad *2024-09-25* Both devices updated to iOS 18, one device on t-mobile one on Verizon. Don’t have this issue with none of the other Az betting apps will delete ### 1/5 — Long withdrawal times & no customer service *2024-08-02, version 1.3* Exactly as the title and other people have been saying. Sketchy app, hoping my withdrawal actually comes to my PayPal! ## Most praised reviews (1 highest-rated) ### 3/5 — Not as terrible as reviews but not the worst *2024-11-02* Payout is slow. Expect 4-5 business days but no issues with deposits or withdrawal. App definitely needs some upgrades. Have to log out and log in often but not as bad of a user experience if you are betting low volume and not worried about live betting --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*