# Golden Plains Credit Union — user reviews > 47 indexed App Store user reviews of Golden Plains Credit Union by GOLDEN PLAINS CREDIT UNION, rated 4.78/5 from 3,439 ratings. - Source: https://appshunter.io/ios/app/golden-plains-credit-union/id703177900/reviews - App overview in markdown: https://appshunter.io/ios/app/golden-plains-credit-union/id703177900.md - Rating breakdown: 5★ 2,785 · 4★ 251 · 3★ 68 · 2★ 24 · 1★ 60 ## What do users think of Golden Plains Credit Union? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient mobile deposit - 🔒 Secure login options - 💡 Helpful customer service **Cons** - 🐛 App crashes or is down frequently - ⏱️ Slow transaction processing times - 🔍 Limited account/feature visibility **Commonly reported bugs** - Unable to log in at times - Incorrect account balance information - Delayed push notifications **Most requested features** - Faster transaction processing - More detailed transaction history - Ability to view deposited checks by name ## Newest reviews (14 of 47) ### 4/5 — Very Helpful *2023-10-27, version 2023.3.0.1* Great app it would be great if you could search deposited checks by name!!! ### 5/5 — Safe and Happy *2021-10-13, version 2021.6.0.37* I have been with Golden Plains for over 30 years now. I was scared when I learned I had a serious health condition that found me seeking medical care in a different state. I did not want to move to a new bank. Since this has happened the staff have been able to help me continuously throughout the years when my account has been stolen and with any other issues that arose! Thank you Golden Plains particularly Dorthy Meoder for being so wonderful. ### 4/5 — Love and hate it lol *2021-08-19, version 2021.6.0.37* Love it so easy to navigate. But hate that the text alerts are super slow. So when I get a deposit or I send money it’ll notify me about 24 hours later. ### 5/5 — Review *2021-01-16, version 6.5.5.34* Online banking is great as it’s easy to use, very accessible, and convenient. I would like to see things come out of my account as they are depleted. Such as bills I pay on bill pay. They are no electronic depletion notifications until the evening. Otherwise, I’m satisfied with the service of online banking through GPCU. ### 4/5 — Transactions *2020-11-13, version 6.5.2.33* It takes up to 4 business days for my transactions to go through and that should not be happening. Please fix this. ### 5/5 — Employees *2020-03-30, version 6.0.1.28* Always helpful and quick to get answers ### 4/5 — Bank Doesn’t Allow Some Features *2019-09-21, version 6.0.1.28* Other banks use this same app and the customer can view more than GPCU allows. ### 5/5 — GPCU *2019-09-10, version 6.0.1.28* Great Service with an understanding heart to meet your financial needs. ### 5/5 — App is slow or down *2019-08-26, version 6.0.1.28* I’ve been trying for days to add a recipient on my GPCU app. I’ve called support and I get the same thing every time. I think the app is down or something because I KNOW I’m typing in the right information (especially after calling so much). Each person denys that the site is down. But why would three people on three different accounts have the same problem if it wasn’t down? ### 5/5 — Good *2019-06-21, version 5.12.2.26* I liked!👌🏾 ### 4/5 — Easy to use *2017-10-11, version 5.6.1.16* Good app. Straight forward. Love that I can login w/ my biometric finger print on phones that have that option. No complaints. ### 5/5 — Great app! *2017-07-12, version 5.5.0.13* Way easier to use than logging on via a computer. ### 5/5 — Great App *2017-07-04, version 5.5.0.13* Nice little app. It does everything you need it to and is easy to use. ### 5/5 — Great app! *2017-06-20, version 5.5.0.13* The GPCU app is super easy to use! Love that I can get notifications right through the app! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Down, Card doesn’t work *2024-11-01, version 2024.4.0.10* Whenever the app is down, my card doesn’t work! So I get stuck in the Walmart check out with no way to pay for my groceries!! ### 1/5 — Can’t log in sometimes, frustrating *2022-09-20, version 2021.11.0.40* At times during day unable to log in to verify purchases…09/20/22 2pm started still not able to log in?? ### 1/5 — Over this app *2019-02-22, version 5.11.0.25* The app is always crashing, but when it does run it doesn’t run correctly. It tells me that there isn’t any Valid Accounts or there isn’t any money in my account which I know for a fact that there was because it was pay day, or the correct balance isn’t shown either. It’s annoying and I’m over it. It was like this from the get go. I just call a teller any more which I shouldn’t have to that takes time out of both of our days, but whatever I’m deleting the app and won’t use it until it runs better. ### 1/5 — The server must be down *2014-05-06, version 3.5.1.0* I cannot see any of my accounts I'm logged in but I cannot retrieve any information and just the screen just times out ### 1/5 — Needs to be updated *2014-03-27, version 3.5.1.0* Crashes frequently on 7.1, please update it. Need the feature of transferring money to other gpcu accounts. ### 3/5 — Eh *2021-04-22, version 6.5.5.34* It doesn’t always work but it’s a good app. ### 3/5 — Terrible *2019-10-01, version 6.0.1.28* Their always wrong on due days this is probly the worst app in history ### 3/5 — Good credit union, still old fashioned *2016-09-14, version 5.2.6.7* I've been with GPCU for a few years and their app is great. Would be better if the app had more detailed error messages and they supported Apple Pay. Not all of their customers are illiterate to technology. ### 3/5 — Touch ID *2015-08-13, version 4.5.0* I was so happy you guys had Touch ID available for use until it updated and stopped working. The on button in settings won't even switch over to on now! Ugh! Fix it!! ### 4/5 — Great App! *2023-11-11, version 2023.3.0.1* This is a great app, but it seems to be down a lot so it isn’t super reliable. ## Most praised reviews (10 highest-rated) ### 5/5 — Lucy helped me *2026-08-18, version 2026.4.2.6* Lucy gandara helped me with my transaction ### 5/5 — Love this app! *2026-06-19, version 2025.10.1.2* Easiest bank app to use. Even us Boomers can use it daily ### 5/5 — Golden plains app *2026-05-26, version 2025.10.1.2* Very reliable and accurate. Love it ### 5/5 — Good app *2026-05-26, version 2025.10.1.2* Good app ### 5/5 — Thanks *2025-11-26, version 2025.7.2.1* I finally got it to work. I spoke with somebody who understood a difficulties I was having. ### 5/5 — Descuento *2024-07-27, version 2024.4.0.10* Lo único que no me parece es que no se te descuenta rápido cuando se usa la tarjeta ### 5/5 — Bank *2023-10-24, version 2023.3.0.1* Rarely have issues ### 5/5 — GPCU mobile app *2023-10-01, version 2023.3.0.1* Great app to keep up and track of your spending. ### 5/5 — So nice to have this!! *2023-01-06, version 2022.9.2.1* It’s amazing to be able to keep up with my account easily! And, the mobile deposit function is life changing!! ❤️ ### 5/5 — Very Helpful *2022-10-18, version 2022.6.0.1* Great app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*