# Golden Screen Cinemas — user reviews > 116 indexed App Store user reviews of Golden Screen Cinemas by Golden Screen Cinemas Sdn Bhd, rated 2.00/5 from 40 ratings. - Source: https://appshunter.io/ios/app/golden-screen-cinemas/id413024972/reviews - App overview in markdown: https://appshunter.io/ios/app/golden-screen-cinemas/id413024972.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 4 · 2★ 2 · 1★ 26 ## What do users think of Golden Screen Cinemas? Overall sentiment: negative **Pros** - 🚀 Convenient ticket booking without queuing - 👍 User-friendly interface and simple navigation - 💳 Multiple payment options available - 🎬 Easy movie selection and seat booking - ⏱️ Time-saving service for busy users - 🔒 Secure payment processing - 📱 Mobile accessibility for on-the-go bookings **Cons** - 🐛 Frequent app crashes and freezing - ❌ Blank page/loading screen issues - 🔌 Network connectivity errors - ⚠️ Inconsistent movie times between app and website - 🖥️ Poor UI scaling on newer iPhone models - 🔄 App requires restart to change selections - 📊 Outdated interface design (1990s-style) - 💾 Data loss after updates - 🚫 Payment failures at checkout - 🔐 Login and account verification problems - 📍 Missing cinema locations in database - ⏰ Real-time information not updating properly **Commonly reported bugs** - App crashes immediately upon launch - Blank page displayed when opening app - Crashes when selecting number of tickets - Crashes when setting reminders - Crashes when deleting purchase history - Crashes during seat selection process - Crashes at payment/checkout screen - Crashes when clicking on movies or cinemas - Network error stalls at payment window - Login fails after email verification - Seating plan shows blank screen - Checkout button not functional - App hangs when deleting history - Incompatibility with iOS 8.4, iOS 9, iOS 9.1 - Incompatibility with iPhone X and XS Max scaling - Jailbreak detection blocking PayPal payments - App stuck at loading screen - Cannot return to home page from seat selection - App crashes when restarting after entering personal details - Cinema list not loading in popup - Movie list not displaying - Cannot select date, cinema, or movie options **Most requested features** - Apple Wallet/Passbook integration for easier ticket access - Support for more payment methods (CIMB Clicks, more local banks) - Improved app navigation and structure - Modern, refined graphics and interface redesign - Upcoming movies feature with advance booking - Movie history preservation across updates - Remove or reduce splash screen frequency - Ability to untick promotional material subscriptions - Better multitasking support without app refresh - Extended booking window (more than one week ahead) - Real-time seat and movie availability updates - Better support for older iOS versions ## Newest reviews (16 of 116) ### 2/5 — Unsatisfied *2019-07-13, version 2.3.26* When looking at seat availability, it doesnt allow users to return to the home page or even change the timing without having to restart the app. In addition, when personal details are placed, it keeps crashing when you restart the app. Forcing users to uninstall and reinstall the app multiple times. Get your system together and fix it ### 1/5 — Crashing iPhone X *2019-06-19, version 2.3.25* Crashing iPhone X ### 1/5 — Words *2019-05-26, version 2.3.25* This app wants to commit suicide ### 3/5 — It was fine until it keeps crashing. *2019-04-29, version 2.3.25* It was doing fine for a year then it keeps on crashing. Please fix. It’s very convenient app to book tickets. ### 1/5 — Really Bad *2019-04-27, version 2.3.25* This app really needs an UPGRADE. It crashes all the time. It is nearly year 2020 and for a GSC I am pretty sure you can afford to fix this some how. Really not user friendly and I am disappointed. ### 1/5 — Bad app *2019-04-24, version 2.3.25* Everything crash ### 3/5 — Crash *2019-04-22, version 2.3.25* App keeps crashing! Fix it please :( ### 1/5 — Not optimized for modern iPhone. *2019-04-15, version 2.3.25* Not optimized for new iPhone. Scaling issue on the user interface, probably still using iPhone 5/5s/SE resolution. ### 1/5 — Broken app *2019-04-13, version 2.3.25* When you get to the pay window, you get a “network error” window that stalls the app. It is literally impossible to buy a ticket through the app now. C’mon GSC, fix it! ### 1/5 — App keeps crashing *2019-04-10, version 2.3.25* Once app is launched, it will crash within 5 seconds. ### 1/5 — App not optimized *2019-04-04, version 2.3.24* Not optimized for XS Max ### 1/5 — Does not work for new users *2019-03-08, version 2.3.24* Created an account via the app and it asked me to check my email (which I did dutifully as a Marvel fan). Hooray, the verification email arrived quickly. Here’s what really sucked. After verifying the email by clicking the link, I went back to the app but couldn’t log in. App says my account or password is invalid. I use a state of the art password generator/manager so no way I can be wrong. Verdict: terrible ui with awful pop up. Hello, Geocities DIED because of ugly design. ### 3/5 — Design and Interface *2019-01-23, version 2.3.23* App is not scaled for iphone x and interface needs to be more elegant and sleek. ### 3/5 — Just a little bit more *2018-12-09, version 2.3.22* Have no issues with choosing seats and payments. Works just fine. Just need a little bit more improvement for the app navigation. An update on the graphics/interface will make it look more refined as well. ### 1/5 — It doesn't support iOS 9 *2018-08-11, version 2.3.19* It keeps showing that there is an update but when I click update it shows can't purchase. Please specify the update for supported versions only not all versions. ### 1/5 — App crashes *2018-01-31, version 2.3.17* The app crashes everytime I need to choose number of tickets. iOS 11.2.5 on iPhone 6 ## Most critical reviews (10 lowest-rated) ### 1/5 — Blank Page Upon Opening the App *2025-04-13, version 4.8.1* Use to works well before but after recent updates, the app just seem to not working. It just displays blank page upon opening the app with nothing to do. ### 1/5 — Useless *2023-03-01, version 3.2.6* Movie times on the website and the app don’t match. Impossible to pay. Just not good enough. ### 1/5 — Error after error. *2023-01-28, version 3.2.6* And mind numbingly slow. ### 1/5 — Horrible *2022-01-29, version 3.1.3* Fix the app please. The checkout button is not working. It has so many problems as if the management didn’t even care to routinely check the app. ### 1/5 — Doesn't work anymore! *2019-11-14, version 3.0.0* Fix it! The seating plan is a blank screen! I have to sign up all over again and they don’t allow one to untick the receive promotion materials! ### 1/5 — Which cheap monkey developers c *2019-07-27, version 2.3.27* oded this app? keeps on saying no internet access. the UI is so 1990 ... user experience is out the window. Lame. ### 1/5 — Doesn’t load/open app *2019-07-13, version 2.3.26* This app use to work even tho it was poorly designed and required a lot of unnecessary navigating. It has completely stopped working and does not load up. For a large company like this to fail in such a simple app is disappointing ### 1/5 — Horrible App!!! *2019-07-10, version 2.3.26* Zero star for you @gsc ### 1/5 — Still crashes *2019-07-10, version 2.3.26* The new version claims to fix the bug that crashes the app’s homepage. But it doesn’t. It still crashes. ### 1/5 — Would give 0 stars is there was that option *2019-06-29, version 2.3.25* Crashes the moment I log into the app! ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2022-06-09, version 3.1.9* Good apps ### 5/5 — Doesn’t crash anymore but *2019-09-20, version 2.3.28* There isn’t anything when you click on movies of fastickets. Everything is empty. When you go to fastickets and click cinemas you don’t see any cinemas on the pop up. When you click on movies no movies actually show up. EDIT:it’s all good now thanks ### 5/5 — Great App! *2019-07-22, version 2.3.27* The app works great. They’ve made plenty of improvement over the years. Very convenient to use ### 5/5 — The app hasn’t been working for a while *2019-06-21, version 2.3.25* Its so frustrating. My phone is updated. The app is updated yet i still can’t access the app to check for movie time. Its 2019 and im not asking for a lot. Fix your app. Its a waste of time as of now. ### 5/5 — Great app! *2015-07-09, version 2.2.0* But for some reason it keeps messing up now!! I can't seem to load it up after upgrading to iOS 8.4 please fix it! ### 5/5 — Still good but *2014-05-23, version 2.0.3* Can u pls revert back 2 the old history format where the history is based on recent booked movies? ### 5/5 — Great app *2013-06-19, version 1.6* Great app. Will be better if accept payment from more local banks ### 5/5 — Makes things so easy *2013-05-16, version 1.6* Convenient and easy ### 5/5 — Dependable *2013-04-14, version 1.6* Has been using for a while, works effortlessly all the time. Well done! ### 5/5 — Gets the job done *2012-12-12, version 1.6* Stable and seemingly secure payment. Used it quite a bit without any hitches. Plus skipping the queue makes me feel special:) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*