# Golden: Volunteer Portal — user reviews

> 69 indexed App Store user reviews of Golden by 1 Inc., rated 4.60/5 from 1,144 ratings.

- Source: https://appshunter.io/ios/app/golden-volunteer-portal/id1059267723/reviews
- App overview in markdown: https://appshunter.io/ios/app/golden-volunteer-portal/id1059267723.md
- Rating breakdown: 5★ 947 · 4★ 67 · 3★ 30 · 2★ 18 · 1★ 82

## What do users think of Golden?

Overall sentiment: mixed

**Pros**

- 🚀 Easy sign-up process
- 👍 Excellent volunteer experience
- 💡 Helpful networking tool
- 👍 User-friendly interface
- 👍 Variety of volunteer opportunities

**Cons**

- 🐛 Crashes frequently
- 🐛 Buggy and glitchy
- 🌍 Limited to certain locations
- 🔍 Lack of nearby opportunities
- 🔍 Inaccurate location-based results

**Commonly reported bugs**

- Sign-up and login issues
- Incompatibility with older devices
- Inconsistent sorting of volunteer opportunities by distance

**Most requested features**

- Allow users to view opportunities before signing up
- Expand coverage to more regions beyond California
- Improve search and filtering functionality
- Add more organization types beyond just local nonprofits

## Newest reviews (11 of 69)

### 2/5 — No opportunities!

*2023-04-22, version 3.3.3*

Signed up based on the recommendation from my group Alpha Phi Omega.  I live in Ohio and there is only one event.  It keeps recommending events in Florida and San Diego even though I have my filter set to 50miles.  And the sole event for my organization doesn’t even have sign up button, nor do some others.  Yeah…another failed partnership by our clueless leadership.  No one asked for this.

### 3/5 — California Exclusive

*2023-04-21, version 3.3.3*

I really appreciate the developers for making this app. It’s a great idea, and exactly what I was looking for! Unfortunately, for anyone who doesn’t live in California, this app may not be worth it. Like other people have expressed, I only found a single volunteer opportunity within 50 miles of me, despite the fact that I live next to a major university.

Developers, you may want to get into contact with United Way or other big volunteer organizations to alert them to the existence of this app instead of waiting for them to come to you.

### 2/5 — Only shows FAR AWAY opportunities

*2023-03-26, version 3.3.2*

No matter what local zip code I put in, I am shown opporunities from places as far away as San Diego — somewhere that I am nowhere near. Not sure what the reason is. Will keep this app in the background until it can be updated properly. Wish that it would show something like “No opportunities near you” if that is the reason.

### 2/5 — Buggy

*2022-11-13, version 3.3.0*

seems good but it crashes VER frequently

### 2/5 — For Los Angeles Area it Seems

*2022-04-27, version 3.2.9*

It’s wonderful that your spending time developing an app that is probably not the most lucrative project you could be spending your time on - that’s very noble. I’m in New York City - the largest city in the country- and there was only one organization with a listing. So here’s my feedback: 1) please allow users to see opportunities before signing up - the only explanation for not doing so is that your somehow trying to monetize the collection of emails. I honestly feel duped for giving my email address. 2) Consider renaming your app something with LA or Los Angeles in the title, or at least make it very clear in the description that there is limited opportunities in areas other than _____ Or if you’d just allow people to search opportunities before signing up, the second suggestion wouldn’t be necessary. There’s space for an app like this so if you’re a 501c3 you should write a few grants and you’ll be poppin in no time.

### 2/5 — Am I missing something?

*2022-03-25, version 3.2.8*

I don’t know what is going on, but all of the shifts available have 2021 dates. Even if it’s an error I can’t sign up for them.

### 3/5 — Crashes when I go to help

*2021-11-09, version 3.2.6*

I was able to submit and application to one non profit but I tried for another and it crashes every time I try.

### 1/5 — App crashes every minute

*2020-12-30, version 3.2.1*

The app crashes after a minute when I open it.

### 4/5 — Nothing in UK yet

*2020-11-28*

Closest opportunity to me in Bristol, UK at the moment is in Salt Lake, USA. So this is not yet suitable for UK users. 
I like the idea and design of the app though, so good luck and I hope to see it expand.

### 1/5 — Can’t create an account?

*2020-04-19, version 3.0.8*

I just downloaded the app and for whatever reason it won’t let me make an account. I filled out the required information but it won’t let me continue on.

### 1/5 — Poor Connections

*2020-03-03, version 3.0.7*

Apparently Golden thinks that the greater Atlanta area is doing just fine because only 4 opportunities will pop up even when I expand my availability to all day every day. Was hoping to be able to get in touch with some animal shelters, hospitals, or schools that were in need of volunteers, but I guess I’ll have to find another way.

## Most critical reviews (10 lowest-rated)

### 1/5 — Organizer Account

*2025-03-28, version 3.3.5*

As an organizer how would I log into the app to my dashboard? To be able to launch a check in kiosk?

### 1/5 — This app is dead

*2024-06-13, version 3.3.5*

There are no volunteer listings on it at all

### 1/5 — Preferences do not work

*2022-11-24, version 3.3.1*

This app gives me results 4492 miles from me. Yes. That is the distance from Honolulu to Atlanta. 

It gives me virtual opportunities when virtual opportunities are specifically turned off.

### 1/5 — Needs some development work

*2022-07-18, version 3.2.10*

Golden needs a lot of work. It does not always show all of our opportunities and the user interface could be a lot simpler and more user friendly. It is hard to navigate and frustrating to use.

### 1/5 — Nothing in the whole state?

*2022-06-20, version 3.2.10*

Lots of virtual options but nothing physically in my area of Reno Nevada. In fact, the closest that comes up is several states away!

### 1/5 — Deleted App

*2022-04-02, version 3.2.9*

I had to delete the app because my discover page was North Carolina. I don’t live in or near NC and never have. No matter with my zip code on or what it’s not giving me opportunities and just wasting space on my phone.

### 1/5 — Glitchy and low key offensive

*2021-12-30, version 3.2.7*

Even though I changed the search parameters, it was showing me mostly listings hundreds of miles away. Also, most of the photos for listings were of white people “helping” dark skinned people. No thanks. Hope they eilVolunteer connection gets the job done!

### 1/5 — Always crashing

*2021-09-29, version 3.2.6*

I can’t sign up for anything. Whenever I click “sign up” the app just crashes.

### 1/5 — Sign up with Apple isn’t working

*2021-04-14, version 3.2.4*

I’ll definitely change this rating once this is resolved. There is no sign up with Apple option. Both sections of the page “sign up” and “sign in”  have the buttons “sign in” with Apple. The sign up page has a “sign in” button and even when I hit it nothing happens. I hope this makes sense. Looks like it’s a minor bug that can easily be fixed

### 1/5 — A really good idea with poor execution

*2021-01-14, version 3.2.3*

The app only shows opportunities that are 3 states away.

## Most praised reviews (10 highest-rated)

### 5/5 — Best volunteer experience

*2025-12-20, version 4.0.10*

I figured there must be an app for volunteering and I was surprised to see that there are several, I downloaded this one and successfully signed up in seconds. my volunteer experience exceeded my expectations and there was no paperwork, but I felt safe the whole time.

### 5/5 — Excellent!

*2024-03-12, version 3.3.5*

Amazing app to find local volunteer opportunities.

### 5/5 — App

*2023-07-12, version 3.3.4*

Very good to search opportunity’s

### 5/5 — easy!!!!!

*2022-07-01, version 3.2.10*

love this app compared to volunteer match or the public library whose links go to error 404! ease of signing up youths and then just adding guests is key. I just downloaded and im already helping homeless tonight!

cons: I wish the sort by geographic distance actually sorted properly (based on closest to furthest)

### 5/5 — Good version

*2020-12-30, version 3.2.1*

super easy to use，Had an amazing time volunteering through the app

### 5/5 — Love

*2020-12-30, version 3.2.1*

truly a wonderful experience，This app has made me so much more involved in my community

### 5/5 — Makes volunteering easy and fun

*2020-08-07, version 3.1.1*

Glad I found this app, it’s a great way to gain new perspectives and get involved in my community!

### 5/5 — Super Easy and Fun

*2020-08-06, version 3.1.1*

Easy to find opportunities to help your community

### 5/5 — I love this app

*2020-04-12, version 3.0.8*

Hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
Helllllllloooooooooooo
😊😊😊😊😊😊😊

### 5/5 — Fabulous app

*2020-01-31, version 3.0.4*

Love the app! Love using karats as well

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
