# Gold’s Gym — user reviews > 44 indexed App Store user reviews of Gold’s Gym by Gold's Gym, rated 2.10/5 from 47 ratings. - Source: https://appshunter.io/ios/app/golds-gym/id6755833852/reviews - App overview in markdown: https://appshunter.io/ios/app/golds-gym/id6755833852.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 32 ## Newest reviews (15 of 44) ### 1/5 — Complete Garbage *2026-03-23, version 1.3.2* All I wanted to do was check the group class schedule but couldn’t. In fact, I couldn’t even login. This app is completely useless. ### 1/5 — Would give 0 stars if I could *2026-03-20, version 1.3.2* Genuinely the worst app ever, can’t even update billing information because whoever made it was incompetent and the basic functions like making a new account is not even possible which by the way why would you make every single member make an entire new account ### 1/5 — Cannot update billing info in app *2026-03-18, version 1.3.2* When I try to update my billing info the Name field gets saved as “Invalid Name”. I’ve tried correcting with my actual name several times, but it doesn’t work. ### 1/5 — Released glitchy app *2026-02-25, version 1.3.2* Can’t log in. Can’t reset password. Browser option no longer available. Why did they change it when everything worked. Useless app ### 1/5 — 0 stars if possible *2026-02-24, version 1.3.2* Total trash. Makes logging in impossible and thus adds 15-35 mins to a workout each time as they are militant about scanning the barcode, a barcode that doesn’t exist because the app refuses to log in. Almost worth canceling membership over this. If you are considering joining Gold’s gym and reading this, do NOT join. Every other gym I’ve been a part of has far outstripped Gold’s in this experience. ### 1/5 — Long press Check In on app icon missing *2026-02-20, version 1.3.2* I use this app for 1 thing… checking in. With the old app, I could long-press the app icon to open my barcode. That option is missing from this new app. The “automatically display bar code” option only works if you manually swipe-close the app each time, which no one does. Also missing: Add to Apple Wallet. That works best at my home club because it automatically pops up. Would be ideal if I just had a home screen notification I could tap on when I’m near a Gold’s anywhere. For consistency, the check in menu option at the bottom of the screen should open a tab like all of the other 3 options. The pop-up screen doesn’t make sense. I’d rather the check in tab just stay there. Then that would just be there when I open the app in my next visit. Option to manage membership is missing. No way to view check-in history anymore. I need a report for insurance reimbursement. No support/contact info. No chat. No phone. No support system at all. Terrible. ### 1/5 — All pain no gain *2026-02-17, version 1.3.2* Moving from the old app to this “updated” app requires you to pull out your key card so that you can manually type in your barcode and recreate your username and password. Your reward? You can no longer add your barcode to Apple wallet. ### 1/5 — Why it was added in App Store *2026-02-03, version 1.3.1* This App is absolutely not ready to be available for download. Who developed this - teenager? Please remove it immediately and don’t embarrass yourself. It’s far better to say don’t have an app yet, than to publicly show this. I won’t even waste my time listening the most basic issues- there are too many and they are obvious. ### 1/5 — Worst app ever *2026-01-28, version 1.3.1* good luck logging in or finding any classes ### 1/5 — Buggiest app I’ve ever used *2026-01-28, version 1.3.1* They need to replace the entire IT team, their backend is probably all spaghetti code. Their barcode initialization system doesn’t work, and this is the only app I’ve used which actually fails to load even after restart. ### 1/5 — POS *2026-01-20, version 1.3.1* Fix this! Cannot see class schedule. My gym visits are not counting on the app and show one big fat zero when I have been to several classes this year. No one seems to know how to fix this issue, when it will start working like it’s supposed to, nor know what’s going on with this app. ### 1/5 — Not ready for launch *2026-01-13, version 1.3.1* App doesn’t show me all the classes happening at my gym, the new app doesn’t allow me to register for classes but when I register via the old app new app then shows I’m registered and I can check in. New app is useless to me, and front desk employees are not trained to assist. ### 1/5 — App does not work *2026-01-11, version 1.3.1* 1 Star because 0 not an option. App won’t accept barcode #. Won’t let me into my existing account. Can’t setup a new account. Zero functionality. This “new rsg” app version serves no purpose. Save yourself the time & trouble and just use your paper tag or make the front desk sign you in. ### 1/5 — App *2026-01-09, version 1.3.1* What a joke , have to make a new account . On top of a new account . Can’t access barcode number . Gym is 0 help ### 1/5 — Terrible rollout. Terrible app. *2026-01-09, version 1.3.1* Horrible communication and forcing people to switch to a new app vs update the old one. The new one is missing basic functionality and the front desk staff seems completely unprepared with help signing in. ## Most critical reviews (10 lowest-rated) ### 1/5 — Time zone always wrong *2026-07-21, version 1.3.2* This is one of the worst apps I’ve ever used for really anything They can never get the time zone Sometimes it just shows that I’ve never been to the gym all month It all around is the most amateur app, considering when the age of AI ### 1/5 — Utter garbage *2026-07-13, version 1.3.2* I’m not sure how this passed any basic quality assurance. Whoever made and approved this app has absolutely no business in the space. Nothing works except pulling up your barcode. You cannot update billing because no matter what it doesn’t accept your card, it crashes all the time, creating your account is awful. You cannot update your password. No verification for anything. Truly an app for 2005. Absurd. ### 1/5 — Forget seeing your billing *2026-07-10, version 1.3.2* This new app has completely erased the ability to access billing information or history, complete BS. ### 1/5 — Lame *2026-06-23, version 1.3.2* I just joined Golds Gym tonight and dealing with the Golds Gym apps makes me wanna throw my phone out the window.. they sent me three emails none of which included a barcode like it said it would and the apps won’t let me log into them without said bar yay! ### 1/5 — Useles App *2026-06-19, version 1.3.2* Absolutely useless app, the only use is to to check-in but you can take a screenshot of the QR code when you finish signing the contract. To manage your account you need to go to myiclubonline.com, another reason to consider this app useless. ### 1/5 — Why Even Make an App That Doesn’t Work? *2026-04-15, version 1.3.2* The only thing that works on this app is the barcode. It’s impossible to change any billing or any other info on your account and the activity section is essentially just useless. There is no reason to have this app. Even if you forget your barcode you can just give them your name and they’ll pull up your account and see your picture and know it’s you. ### 1/5 — How do I get an invoice. How did you update the app only to make it useless. *2026-04-07, version 1.3.2* I used to have way to get access to my invoices so that I can request a reimbursement at work. Now that app is useless. Bone head change here. ### 1/5 — Complete step backwards *2026-04-05, version 1.3.2* Absolute worst handling of an “upgrade” I’ve ever seen. Just go hire some high school kid and he could way better. Complete disaster. ### 1/5 — When vibe coding goes wrong *2026-03-24, version 1.3.2* Launched a new app and forgot to give it any working functionality? I can’t even login anymore ### 1/5 — Slow, Slow and slower *2026-03-23, version 1.3.2* This app runs extremely slow. Not impressed at all. ## Most praised reviews (9 highest-rated) ### 5/5 — Golds gym *2026-04-24, version 1.3.2* I love the app easy to use and very simple to understand I love it and I wanna wish everyone on the team a happy weekend filled with peace and love ### 5/5 — Love the design *2026-01-08, version 1.3.1* New, fresh design looks great! Very intuitive design. ### 5/5 — much needed revision *2026-01-03, version 1.3.1* new update is sleek and runs much better than the previous version 🙏🏻 ### 5/5 — Works great *2025-12-10, version 1.3.1* Easy to use ### 3/5 — Almost there *2026-01-26, version 1.3.1* It’s not as terrible as some people make it seem. It definitely needs more features and enhancements but as long as you can access your barcode it gets the job done. ### 3/5 — Bad rollout *2026-01-13, version 1.3.1* Clearly a bad time to try and rollout a new experience to users. Only gripe is the check in times are the wrong timezone. Would be an easy fix for a future release. ### 3/5 — Inconvenience? Yeah. Worth? Maybe *2026-01-07, version 1.3.1* Having to sign up again does suck and is kinda annoying, but only takes about a minute if you know your barcode #. Nevertheless, at least the app works and has a nicer UI than its predecessor. ### 2/5 — Questionable decisions *2026-05-20, version 1.3.2* It’s really baffling that anyone decided they could ship this app with the new sign in system. I had to go to App Store reviews to learn I had to create a whole new account. Super inconvenient to have to know your barcode number as well, makes creating a new account even worse on top of everything else. Yikes. ### 2/5 — Add to wallet? *2026-01-09, version 1.3.1* The only reason I used the old app was to scan my code when entering the gym, and it allowed me to add it to my Apple wallet. That option appears to be missing in the new app, so all this has done for me is make it more difficult to get to my membership code and get into the gym. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*