# Goldstar - Buy Tickets — user reviews > 55 indexed App Store user reviews of Goldstar by Goldstar Events, Inc., rated 4.80/5 from 37,282 ratings. - Source: https://appshunter.io/ios/app/goldstar-buy-tickets/id721048990/reviews - App overview in markdown: https://appshunter.io/ios/app/goldstar-buy-tickets/id721048990.md - Rating breakdown: 5★ 32,019 · 4★ 3,982 · 3★ 798 · 2★ 158 · 1★ 325 ## What do users think of Goldstar? Overall sentiment: negative **Pros** - 👍 Great performance - 🎉 Entertaining shows - 💰 Affordable tickets - 🌟 Excellent venue and service **Cons** - 🤔 Confusing app changes - 🙅‍♀️ Poor customer service - 📤 Difficulty redeeming tickets - 💸 Misleading pricing and fees **Commonly reported bugs** - App functionality issues - Ticket availability problems - Unreliable order fulfillment **Most requested features** - Improve app usability - Provide better customer support - Simplify ticket redemption process - Offer more transparent pricing ## Newest reviews (12 of 55) ### 4/5 — Your latest updated has ruined this app *2023-07-28* Why ruin a good thing? I can no longer see a list of shows available. I see a weekly calendar with dates and times and have to click each daily link separately to see if I’m interested in the show. Can you please un-update the app to make it user friendly once again? ### 3/5 — Used to be much simpler to use! *2023-07-11* Before Covid you could save your CC and this made checking out much faster, simpler and easier. I’m not sure why it was changed, when I inquired I was not given any type of satisfactory answer. Also customer service used to be outstanding Even though it was mostly by email, it was quick and attentive Now it is cumbersome, slow and not fun ### 4/5 — Orange County Goldstar *2023-01-07, version 4.5.38* Simplest place to find out what’s going on in Orange County for entertainment. I wish you had a place for places to dance especially for people over 40 or 50 just a suggestion. I wish she had someone that actually would call up to help people don’t know how to use the computer. I am 74 and the doctor just not good with computers. I love your service. I’m sure you could afford somebody that could answer questions. All centers around customer service. Which would you rather do talk to dr or text him on an iPhone I am old fashion. I realize manage important thing, but Goldstar is a service. Try to get better service by actually living people talk if they have a question or if they have a problem. Tj. Recently saw to kill a Mockingbird. Great production. But Segerstrom was too big. For plays. Should’ve been in one of the smaller theaters but they were not have made so much money. And can you also less crowded than LA? That’s why we live here. Smile. Do you also have discounted tickets for event. Senior citizen discounts have to say 10 or 20%. TJ. DC ### 2/5 — Ok but Watch out *2021-10-20, version 4.5.7* Goldstar appears to be a reseller with few if any ties to the service /event your paying for. They will hang you to deal with the merchant who may pretend you did not purchase their event or service. Who ends up with the funds, who knows ? All i personally know is you’ll bounce around for a return until your ignored altogether. When it works it’s only ok, when an event is cancelled or changed .. good luck ### 4/5 — Absolutely beautiful ! *2019-12-13, version 3.4.6* What fabulous voices... I just wish the Meyerhoff technical people would have provided audio support that would do justice to such phenomenal voices. If you were not seated front and center the space of the theater drowned out the the full enjoyment of the production. The Choir was perfect the venue did not support the audiences ability to fully appreciate their reputation. Five star performance two stars for venue audio. ### 2/5 — Cancelation policy *2019-09-17, version 3.3.6* Who is reading the fine print on canceling an order when they’re Ordering??? Very disappointed to learn that even though I canceled in plenty of time my refund is on the form of a credit. God knows When I’ll be able to make another purchase for that exact amount. Just refund the money and let US decide when and If we want to use your services again. ### 4/5 — I Love Goldstar but needs more events related to the African Diaspora *2019-08-03, version 3.2.7* I love Goldstar, there are many events that I learn about through the site and always look forward to finding new activities. However, I would like to see more events related to the African and Afro-American Diaspora, such as Hip Hop, Soul, R&B, Afro Caribbean, African, Afro-beat, Afro-Brazilian, Haitian, ...etc. ### 4/5 — Second half was awesome! *2019-07-29, version 3.2.7* Our group of 4 was a little disappointed at first as the music wasn’t what we were expecting. However after intermission we knew every song and the band started coming alive and full of energy! LOVED IT second time around! ### 4/5 — Get your tickets fast or else… *2019-06-05, version 3.2.1* I was trying to purchase tickets for the Prince experience I was offered comp tickets but by the time I tried to purchase them they were sold out fast. I ended up paying full price for them but then the app kept acting up. After several attempts it finally worked, Hooray! ### 4/5 — Great performance! *2019-05-27, version 3.2.1* As always great performances by Chris Daughtry and his band. The venue was perfect, spectacular views, it was freezing cold the whole time but it was well worth the “suffering” will go watch him again in the future. Only thing we were disappointed was the pricing of the wines downstairs, it was posted $11/glass on Cabernet Sauvignon(did not specify which vintage/winery as in all cabs in general)then they said it’s $15. That would be false advertising. In general food were pretty pricey, a small personal pizza for $22 with 2 toppings and a plain cheese for one person for $20. Otherwise it was a great experience. Will certainly come back either way. ### 4/5 — Love the app and the selection of shows *2019-05-08, version 3.2.0* Goldstar is a great app with an array of fun events to go to: plays, musicals, comedy shows etc. i’ve never had a problem with my tickets which were purchased and complementary tickets. Highly recommend this app to everyone who doesn’t want to spend a fortune on cultural or events around town! ### 4/5 — Don’t add hidden charges. *2019-04-20, version 3.1.22* If there’s going to be a service fee of let’s say five dollars then build it into the price. Or specify that in the beginning with a list of events and their cost. It’s not $15 for a $30 ticket if you add a five dollar service fee. Your customers like to compare apples to apples, now to oranges. But I’m still pleased that people of limited means can’t attend some wonderful events. ## Most critical reviews (10 lowest-rated) ### 1/5 — Uninformed Customer Service *2023-08-10* Like the other reviews I noticed the app completely turned off being useful. No longer able to buy tickets on the app and when I did buy them from the website the app doesn’t sync to show the tickets purchased. Customer service was absolute no help. They couldn’t tell me why the app wasn’t functioning (I asked several times) and they only kept saying we email tickets now. Why didn’t they just say we retired the app and it no longer has a purpose? Goldstar is a complete waste now! What poor communication and transparency in what is going on with their customer base. Epic fail! ### 1/5 — Sad *2023-08-02* I went and updated the Goldstar app and on the Goldstar app, it said important update very retiring our app. This is sad because I spent a lot of time putting my information in and now I can’t even use the app. Now you have to go to the website in order to do anything. When you go to the website you don’t put in any information you just pick what you want and you put your name your email and your phone number and you purchase from there what happen Goldstar why couldn’t you email any of your customers to let them know. ### 1/5 — I have found to be impossible. I need a mentor for this site, but there is not one *2023-03-28* This is not a user friendly site. I have found it to be extremely difficult to contact a person when I may have questions about anything. In fact, I have never been able to get an answer to any of my questions because I obviously do not know how to use the site. Getting help to assist me I have found to be impossible. I need a tutorial. If personal contact is not an option for this site, then a robot tutorial would be extremely helpful!! ### 1/5 — Bad *2023-01-06, version 4.5.38* We all know there are great shows going on all the time, but I cannot stand getting spam Emailed multiple times a day for the same freaking shows it’s constantly over n over everyday same emails same shows. For this reason, I have completely turned off and will not buy anything from this place again I will spend my money elsewhere for somebody that does not spam me to death. ### 1/5 — Terrible support *2022-12-26, version 4.5.38* I contacted customer service to see if it were possible to get credit for two tickets as two of our party came down wit$ COVID. I was told they would check with the venue but woke up to an email saying all of our tickets were cancelled but we got credit. I have been trying to get in touch with support to see if this can be fixed. No such luck. Absolutely devasted since it was for a holiday family tradition that they ruined as we cannot get tickets anywhere else. ### 1/5 — Deceiving and disappointing. *2021-12-09, version 4.5.10* The app showed that a deal had pricing for peak hours and non-peak hours for about 10 bucks difference. I wanted peak hours so I purchased the peak hour fee only to find out they didn't have peak hour available for the day as promised. So, I just chose non-peak hour that was available hoping that they refund me the difference. Nope. The customer service told me that they cant because they are obligated to pay the peak hours to the business even when I chose the non-peak hour. What kind of cow manure is that? Why couldn't they just show me the date and time that was available first before charging me and have me pay the appropriate price from the beginning? How would you like to prepay for a full buffet only to find out their leftover food is rice and beans through out the night? Very deceiving and disappointed. ### 1/5 — Worst experience with app *2020-01-28, version 4.0.0* I am very disappointed with this app. I tried to purchase tickets to Monster Jan for my sons birthday I placed my order and received my confirmation email. And comes to find out 2 day later that they couldn’t fulfill my order. So then When I tried to purchase them again With only 4 tickets, they didn’t have anymore. They only had 3 and it wouldn’t even process my order. I’ve contacted support. And all day. We kept going back and forth they couldn’t fix my problem. I even went to the trouble of contacting my bank to see if there was a problem with my credit card. And nothing. So I am never going to use this app again. Now i am embarrassed for recommending this app to some friends and family. ### 1/5 — SCAM ALERT *2020-01-21, version 3.4.14* I’ve been searching for a fun event for my upcoming birthday. I was interested in a hotel with a rooftop party. “Dance Party at Ravel Penthouse” They stated that a Birthday package is available for an additional charge. But the charge was not stated. So I clicked “text” for further info. The person who responded said, and I quote “please text ##########” So I did. And the response I received from this person was “To where?” So at this point, the unprofessionalism was clearly apparent. So I began questioning. And they had NO ANSWERS. All this person did was argue with me, asking ME why I was texting them... Need I say more? ### 1/5 — Tricky *2019-10-19, version 3.4.3* Be careful with how you purchase your tickets from Goldstar. I noticed that the child ticket was pre-filled with 1. So I zeroed our the child quantity and added 5 adults. When I checked out, I received a notice that all sales are final and agreed to it. When I got my confirmation, I ended up purchasing 6 tickets. It appeared that the child ticket was not removed after all or it was re-populated. Add the adult tickets first if you have no child in your party then zero out the child. That might work. I contacted their support and explained what happened. They were nice enough to apologize explained that all sales are final. Well... this is my final event purchase using Goldstar too! Good luck to you all and don’t bother trying to get a refund from Goldstar. ### 1/5 — Wallet tickets in iPhone *2018-12-24, version 3.0.8* What is the point in adding this ticket to your Apple wallet if that won’t get you into the event? It wasn’t clear that I needed to go to will call to get my actual tickets. When you are given the option to add a ticket to your Apple wallet, it seems feasible to draw the following conclusion: this ticket was added to my Apple wallet like I’ve done many times before means that this ticket should get me into the event. However, this was not the case and therefore this was a bad ticket purchasing experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Great concert and venue ! *2019-12-09, version 3.4.6* The show was really fun and well planned . Timing was excellent artists were all amazing . The bonfyre did a good job Robin thicke and Fantasia were awesome ! I enjoyed the venue immensely . Had great seats in the orchestra ! Ushers were kind and attentive . Ambiance was clean and spacious well lit . Sound was great ! It was my first time at the Microsoft Theater but I’m definitely going to concerts at this venue in the future!!! ### 5/5 — Amazing Show *2019-12-09, version 3.4.6* Our show was unexpected. Our scripts are supposed to be exactly—- but they will have ad libs as well as background noises (fight with clamor — but was a too pause after a hitting). The entire actors were also laughing. And their ads re: Lux Soap? Congratulations to the show!! ### 5/5 — Food, events, concerts n fun *2019-12-07, version 3.4.6* There are a lot of apps that offer empty promises of discounted n free stuff, but Goldstar is the real deal. I have gotten free tickets to all kinds of events from comedy to concerts. The app is not only great because of the Comp tickets, but it a great way to stay keyed n on all kinds of events that are reasonably $$$. I used Comp tickets to celebrate my sons 21st bday, to have a romantic date w/ the hubby n to have a few girls nights. So if ur looking for something fun to do, look on Goldstar before you spend an arm n a leg somewhere else. ### 5/5 — Great Service *2019-09-19, version 3.3.9* I stay abroad in Puerto Rico most of the year. When I fly into the states, mostly New York, Goldstar is my event planner. I can browse the happenings in the city, get tickets and round out my itinerary in advance of any trip I take. Usually at a discount. Fun stuff. Happy I found them! ### 5/5 — West Village Food and History Tour *2019-09-16, version 3.3.7* My husband and I thoroughly enjoyed the tour. Our guide, Matt, was knowledgeable and personable. His knowledge of the area was excellent. The food stops were all delicious. We met extremely nice people and had a marvelous day. We will definitely book other tours. Thank you. ### 5/5 — Goldstar *2019-07-15, version 3.2.5* Loved the show and venue and ticket price through Goldstar however Goldstar should sell the best seats available first before the worst seats. It’s unfortunate because our tickets we purchased were at the highest row in the venue and all the way to the side. There were so many unsold seats that the entire mid upper section was quite empty. ### 5/5 — Goldstar saves me money *2019-06-13, version 3.2.2* This month alone I have saved about $50-$60 dollars. Between purchasing the tickets for Midsummer Scream for only $20-$23 a ticket on Goldstar, as opposed to $39 a ticket through Midsummer Screams website. So right there I am saving $15-$20 per ticket! Then last night through Goldstar I purchased 2 tickets to go to “I Like Scary Movies Experience,” at only $25 per ticket, as opposed to the “ILSME” website where each ticket costs around $40-$42 dollars. I got 2 for $60 dollars even. So Goldstar saved me at least $20 bucks right there again! I am so happy that these two events were posted onto Goldstar with discounted ticket prices because if they hadn’t I would’ve ended up spending $80-$90 dollars per event, for only 2 tickets! Thank you so much Goldstar, you’re the best! ### 5/5 — Greatest Piano Men - Fantastic *2019-04-13, version 3.1.21* An entire stage of talented men. The music selections were great and the piano playing fantastic. I had a special affection fir the sax player. He made his instrument sing - it brought chills to me. Don’t miss this show and hope that it stays longer than anticipated. ### 5/5 — God Times at the Right Price! *2019-03-21, version 3.1.14* A New Yorker’s ticket to awesome fun for not a lot of money! Love this app/service. Perfect for finding things to do when you don’t want to spend a lot of money, but still want a quality experience😍 ### 5/5 — So sad *2019-03-19, version 3.1.13* Did the group audition? Did someone see the choreography? Did someone see the woman outfit before she went on stage? Clothing on her too tight, too short, crinoline mal formed! The moves she had were awkward and her voice sounded like she was ill...couldn’t carry a tune! We left at intermission...heard others asked for money back! We did not do that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*