# Goldstar Taxis — user reviews

> 8 indexed App Store user reviews of Goldstar Taxis by Goldstar Norwich Ltd., rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/goldstar-taxis/id1550768630/reviews
- App overview in markdown: https://appshunter.io/ios/app/goldstar-taxis/id1550768630.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (8 lowest-rated)

### 1/5 — Awful service

*2023-09-24*

Booked a £50 taxi home. £62.50 was charged to my account… then £12.50… then £10 cash on the night. Tried to speak to the operator who told me he has ‘100s of customers waiting to book taxis so not interested’ 
Terrible customer service and very rude.

### 1/5 — Charged for nothing

*2023-05-28*

Waited ages as it said “we’re finding a driver”. No idea how long it would take so I cancelled and it said it would charge me £3 for that.

### 1/5 — Poor

*2023-03-07*

Took forever to find a driver meaning I waited around for a lift that never happened and missed something important. Also hits me with a £3 cancellation fee which is disclosed when cancelling. Won’t be using services again.

### 1/5 — No cars available through app

*2022-12-03*

Always seem to get the response that no cars are available through the app but if I phone straightaway after getting that response I can get a taxi! Rubbish app

### 1/5 — Never can get a taxi

*2022-05-25*

Can never get a taxi with goldstar despite the app stating 20 mins won’t recommend

### 5/5 — Exceptional Driver

*2024-01-26*

Booking was easy and pick up time was very prompt.
Driver very polite and friendly

### 5/5 — Great company

*2023-10-02*

Bang on time, friendly, courteous driver, excellent.

### 5/5 — Excellent

*2021-09-11*

Only phoned 25 minutes before pick up. Was sent message so I knew what vehicle to look for. The driver was helpful and friendly. Helped with getting case in and out of taxi, drove safely and a good price too! Very happy,thanks so much

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*