# GoLive Ticketing — user reviews

> 50 indexed App Store user reviews of GoLive Ticketing by Mindful Technologies Sdn. Bhd., rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/golive-ticketing/id1595278538/reviews
- App overview in markdown: https://appshunter.io/ios/app/golive-ticketing/id1595278538.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (20 of 50)

### 1/5 — Why?

*2025-07-11, version 1.0.48*

Want to buy a ticket or wasting time on an app because it crashed before buying?

### 1/5 — App not relevant for Ticket Purchase

*2025-07-11, version 1.0.48*

Im downloading the app with the impression that ticket purchasing is being made on the app, instead ticket purchase is redirected & being made on the web. What made worst once queue has already ended, my http request went 404. Some jokes la Go Live

### 1/5 — The worst ticketing app

*2025-07-11, version 1.0.48*

Don’t even bother downloading. They can’t manage the volume, tickets showing available but actually sold out. Pariah company managed by pariahs.

### 1/5 — Fix the system quickly

*2025-07-11, version 1.0.48*

system always down when open to buy ticket

### 1/5 — Always crashes

*2025-07-11, version 1.0.48*

This app is not made to handle traffic. The moment there’s a popular concert, it just crashes and fails miserably. The development team needs to wake up. Or don’t let this app company handle the ticket sales of big concerts.

### 1/5 — Disgusting

*2025-07-10, version 1.0.48*

app doesnt even open, just crashes whenever tap on it. if i miss out on MCR tickets cause of this abomination of an app, i will come for your heads. i have no idea how you have gotten away with such a non functional app for so long, this is literally borderline fraud

### 1/5 — Apps keep crashing

*2025-07-09, version 1.0.48*

I already installed and uninstalled few times, but when I clicked on it, its keep kick me out of the apps. keep crashing on and on and cannot access the apps at all. saw an update about the ticketing system is under maintenance, but I dont think it is related to the app’s interface.

### 1/5 — Keeps Crashing

*2025-07-08, version 1.0.48*

I already download. Once install and I click on it. Its loading until the homepage appears for 1 second and crash.

### 1/5 — can’t even open the app

*2025-06-18, version 1.0.48*

since the concert is around the corner, I decided to open the app to check my ticket. Guess what? I can’t even open the app, it will quit to home right after I opened the app. Uninstall and reinstall it doesn’t work. I have to go to website to check it and luckily my gmail got the QR details🙃 what a poor app

### 1/5 — Order History.

*2025-02-10, version 1.0.46*

The worst app ever! I can't check my order history. I purchased 3 tickets, but only 1 ticket is available.

### 1/5 — myevent dont show anything

*2024-11-10, version 1.0.46*

Why my event and order purchase don’t have show anything??? How can I get the e ticket?? Even  the website show download app

### 1/5 — Worse app ever

*2024-09-30, version 1.0.45*

Click on forget password, nothing happened at all …

### 1/5 — Can’t buy tickets

*2024-05-08, version 1.0.39*

There’s no point of having this app when they sell everything to the scalpers. Please fix your security!

### 1/5 — This apps is a scam!!

*2023-12-26, version 1.0.35*

its been a month and i still didn't get my Joji ticket refund. Try to contact them but it's like talking to a brick wall. Plus, the apps history page is broken. I can't see my past order. Now I lost almost RM1k.

### 1/5 — Seat doesn't exist!!!

*2023-11-30, version 1.0.34*

Well done GoLive. You just sold my gf and I pair of seat that doesn't exist. During Coldplay's Music of the Spheres tour in KL, we bought two(2) Cat 2 ticket 216B 38 and 39, each worth around RM758. Seat 39 doesn't exist and we had to wait almost 2 hours standing on the 216B entrance like a fool until the SV replaced our seat in 209 section Cat 5 seats, which cost RM498 each. Do we get refund? No. Do they return some of out money? No. Any attempt to contact her since she bought both ticket? No.

### 1/5 — Poor log in service! Not able to log in!

*2023-11-21, version 1.0.34*

Been try several time, log in by web are workable but not on this app. Kindly update it and fix bug!

### 1/5 — The worst app / organiser

*2023-05-18, version 1.0.29*

I couldnt even login with my previous 2 emails. So had to make a new email to purchase tickets. And still i couldnt login.
The site is also a scam, greedy organiser. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

### 1/5 — Worst events organisers

*2023-05-17, version 1.0.29*

the worst ticketing system! how is it possible that those who joined the queue later managed to secure tickets while the earlier ones still stuck in the queue? last in first out is it?

### 1/5 — The apple sign in part

*2023-05-16, version 1.0.29*

If you registered an account using ur apple id (which is just a click away at the login sign up page) then congratulations, chances are you are now stuck all time with “email password ot found” whenever you login with the exact apple id details, and also whenever you wish to delete account and register a new one (because you’re already fed up with the many failed attempts of logging in) the system will just tell you your email or password not found again and thus you cannot delete the very unresponsive account. Seriously.

### 1/5 — Broken

*2023-05-16, version 1.0.29*

Everything is broken..? It’s all blank 😭😭 Can’t check history etc omg WHY is this app so bad people just wanna buy concert tickets la

## Most critical reviews (10 lowest-rated)

### 1/5 — User not found

*2026-06-03, version 2.3.7*

I made account during purchasing MCR concert ticket and i rarely open the apps but everytime i checked this app it always logged out and keep loggin in. Today i am trying to log in but said “User not found” whyy? I lost my ticket😭

### 1/5 — Constantly crashing, can’t even log in!

*2026-05-17, version 2.2.6*

Please fix this ASAP. I’ve tried opening the app multiple times, but it just gets stuck on the loading screen and crashes. How am I supposed to use the app if I can't even get past the front page? It started happening after the recent update. Please prioritize fixing this bug.

### 1/5 — Website

*2026-05-08, version 2.2.6*

Website cannot log in

### 1/5 — Apps keep crashing

*2025-07-27, version 1.0.48*

Every time I sign in to Gmail, it automatically logs me out of the apps.

Please fix it.

### 1/5 — Worst app ever

*2025-07-13, version 1.0.48*

If there’s the worst app that was ever created. This would be it. Can’t even open the app. This doesn’t even deserve 1 star.

### 1/5 — Crash apps

*2025-07-11, version 1.0.48*

The apps get crash and also website too , after waiting for 2 hours the ticket from golive have been sold out . what a fish

### 1/5 — Extremely frustrating experience!

*2025-07-11, version 1.0.48*

App crashed

### 1/5 — App always crashed. Not good when handling hight traffic

*2025-07-11, version 1.0.48*

U know u are the only app that selling the tickets, please la cater / fix when there are too many request. Very disappointing

### 1/5 — SEVERE IMPROVEMENTS NEEDED

*2025-07-11, version 1.0.48*

This is not necessarily on the app itself but how each bug names concert coming to Malaysia, its not being manage well.

Queue issues, like what do you mean queue is not determined by the time I access the waiting room? That is the essence of queueing, first come first serve. This looks fishy and open to manipulation. 

Bad organiser

### 1/5 — Useless, horrible app

*2025-07-11, version 1.0.48*

Ever since the debacle of the Coldplay concert ticketing, which I was unfortunate enough to be a part of, this company and app has gone from bad to worse. The app constantly crashes upon opening, especially during ticket sales. I have been trying to access the app since yesterday but to no avail. You’d think that they’d learn from their mistake and improve for the better, but here we are, still facing the same old issue sonce day one. I wonder how they are still permitted to operate considering everything. Please just shut down and hand this over to another company

## Most praised reviews (6 highest-rated)

### 3/5 — Phone number

*2022-03-25, version 1.0.7*

I cant update my phone number

### 2/5 — Keep asking me to sign in

*2022-09-27, version 1.0.28*

Not sure if this is a valid site

### 2/5 — Cant check my Order History

*2022-08-11, version 1.0.23*

I am unable to press the “Order History”.
Also under the “My Events” tab, the page is completely empty eventhough I’ve already signed in and have tickets purchased. Please fix this issue. 🙏🏻

### 2/5 — Cannot signin

*2022-06-24, version 1.0.23*

from the apps still not register. by website already sign in. why this?

### 2/5 — Cannot login through the email

*2022-05-08, version 1.0.15*

I bought the ticket through the website but I cannot sign in it keeps saying that email is not register! if I register with the email that I use to buy the ticket will it have the record?

### 2/5 — Can’t Login!

*2022-03-31, version 1.0.11*

I can’t login with my details inserted. Keeps saying email is not registered. Desktop, I can login. Please help!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
