# GoNetspeed Smart Home — user reviews

> 6 indexed App Store user reviews of GoNetspeed Smart Home by Ontario Telephone Company, Inc., rated 4.29/5 from 48 ratings.

- Source: https://appshunter.io/ios/app/gonetspeed-smart-home/id1575565732/reviews
- App overview in markdown: https://appshunter.io/ios/app/gonetspeed-smart-home/id1575565732.md
- Rating breakdown: 5★ 34 · 4★ 6 · 3★ 1 · 2★ 2 · 1★ 5

## Most critical reviews (6 lowest-rated)

### 1/5 — Modem not listed

*2025-03-15*

As other reviewers have pointed out, the app is useless without being able to add your modem, which was provided by the company. Nokia modems are NOT LISTED AS AN OPTION

### 1/5 — Can’t onboard my router

*2025-01-08*

The app is not able to onboard my router making the app completely useless.

### 1/5 — app is garbage

*2024-12-23*

The app feels like it was made by kids. OK tell my Wi-Fi Wi-Fi doesn’t even work.

### 1/5 — Worst ISP App Ever

*2024-07-09*

This has got to be the worst ISP app I’ve ever used. Doesn’t give ability to restart router/modem through it like most other apps do. This app has me regretting switching my service now. The app is NOT user friendly by any means.

### 1/5 — Crap

*2022-10-06, version 22.3.0*

I’ve experienced more trouble with fiber net than ever with spectrum.   Which was also pretty terrible.

### 2/5 — Can’t onboard new modem

*2024-06-24*

The Nokia modem is not recognized in app for onboarding. Cannot add the correct modem.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*