# GoNewHaven — user reviews > 46 indexed App Store user reviews of GoNewHaven by City of New Haven CT, rated 4.63/5 from 404 ratings. - Source: https://appshunter.io/ios/app/gonewhaven/id1127963398/reviews - App overview in markdown: https://appshunter.io/ios/app/gonewhaven/id1127963398.md - Rating breakdown: 5★ 338 · 4★ 24 · 3★ 4 · 2★ 3 · 1★ 27 ## What do users think of GoNewHaven? Overall sentiment: mixed **Pros** - 👍 Straightforward and intuitive signup process - ⏱️ Easy time management and minute additions - 🚀 Quick payment process (about one minute) - 📍 Zone location identification feature - 🔔 Alert notifications reduce parking stress - 💰 Cheaper than competitor apps like ParkMobile - 📱 User-friendly interface (recent versions) - 🌐 Works from anywhere without visiting meter **Cons** - 🐛 Crashes on iOS 13 and newer versions - ❌ No Apple Pay support - ❌ No geolocation feature - 🔐 Requires manual entry of 5-digit zone numbers - 💳 Full card information entry required for payment - 🎨 Outdated GUI design - ⚠️ Extra charges when using app to pay - 🔑 Frequent password reentry after iOS updates - ❌ Poor customer support responsiveness - ⏰ Alert timing only 5 minutes before expiration - 🎯 Accuracy issues with parking validation - 🔒 Account unlock requires original credit card **Commonly reported bugs** - App crashes immediately on iOS 13+ - Incompatibility with iPhone 11 Pro and newer models - App force closes on launch - Crashes after iOS system updates - Parking validation failures despite payment - Password reset issues after iOS updates - App hasn't been updated in 2+ years (as of 2019) - Zone recognition failures - No customer support response to bug reports **Most requested features** - Apple Pay integration - Geolocation feature for automatic zone detection - Alarm notification at meter expiration (not just 5 minutes before) - Ability to add time with less than 5 minutes remaining - Extended meter expiration warning (10-20 minutes) - User-selectable star rating option - Modern UI/UX redesign - Automatic login persistence ## Newest reviews (14 of 46) ### 4/5 — Convenient *2022-05-16, version 1.0.2* The app is user friendly and very convenient to pay for parking.No matter where you are. ### 4/5 — Pretty good and convenient *2020-02-15, version 1.0.2* Pretty good app overall. However over 2 separate Apple updates it has kicked me out and decided that I needed to reenter my password and username. If you’re not keeping good track of this obviously now it’s the jump through hoops and password reset issue. Great for downtown frequent Parker’s. ### 4/5 — Convenient and easy *2020-01-02, version 1.0.1* Great for when I have to use street parking at work. The only thing I would suggest is that there be an alert when the meter actually expires and not just 5 minutes before hand. ### 2/5 — Almost good *2019-10-30, version 1.0.1* I really like the convenience of this but 3 times I’ve gotten tickets when my app said I had lots of time left. ### 3/5 — Was good. Started crashing *2019-10-21, version 1.0.1* Very helpful until this week. Reloaded the app on my iOS 13 iPhone 11. It crashes after opening. Need to fix. ### 1/5 — Doesn’t work *2019-10-20, version 1.0.1* Needs update for ios13 ### 1/5 — Doesn’t Work *2019-10-16, version 1.0.1* App hasn’t been updated. Doesn’t work at all with iOS 13 ### 1/5 — No longer usable on iphone *2019-10-12, version 1.0.1* App has not been updated in 2 years, no longer works with ios13. Too bad, used to be good app ### 1/5 — No longer works *2019-10-09, version 1.0.1* Had to switch back to ParkMobile, as this app no longer works with the latest, craptastic iOS update. ### 1/5 — Broke After Update to iOS 13 *2019-10-01, version 1.0.1* This worked perfectly, but crashes when launched since I updated from iOS 12. I see it hasn’t been updated in TWO YEARS. This is completely unacceptable, because this app is frequently the only way to pay for parking because of broken meters. Right now I’m just stuck hoping I don’t get a ticket. ### 3/5 — No longer works in iOS 13 *2019-09-27, version 1.0.1* App will not open after iOS 13 update. Crashes immediately. ### 1/5 — Doesn’t work in ios13 *2019-09-25, version 1.0.1* It quits in ios13 ### 1/5 — Does not work *2019-08-09, version 1.0.1* The ap did not recognize the parking zone I parked at. When I called to report the issue I was only able to leave a message which was never returned. I emailed using the report a bug option and got a robo answer of sorry that happened and call the same phone number that got me nowhere. This is not worth the time because it does not work at all and has no actual customer support. If I could rate it zero I would. ### 1/5 — There’s a chance you’ll get a ticket! *2019-04-18, version 1.0.1* Got a ticket even though I paid for the lot... not using this app anymore ## Most critical reviews (10 lowest-rated) ### 1/5 — Embarrassingly bad app *2024-08-22, version 1.0.2* No Apple Pay , no geolocation , you have to manually enter a 5 digit zone number and then your whole card info for payment. GUI looks like from 10 years ago or the intern from a middle school did it for them. Laughable. ### 1/5 — Why not let the user pick number of stars. *2024-08-12, version 1.0.2* Maybe later? ### 1/5 — EXTRA charge when using this app to pay! *2020-11-05, version 1.0.2* Unbelievable!!! ### 1/5 — Needs a update doesn’t support iPhone 11 Pro *2020-01-23, version 1.0.1* Every time i try to open it it force closes please update to support the latest iPhones ### 1/5 — Crashes *2020-01-13, version 1.0.1* This used to work fine, but on my iPhone 11 it crashes before I can load. I can’t park without feeding the meter anymore, truly annoying. Plus fix the bugs ### 1/5 — Doesn’t work with iOS anymore *2019-11-12, version 1.0.1* There is a serious bug in which this app just crashes upon opening with new versions of iOS. The developers really need to fix this as it’s been an issue for quite a while and these meters such, so often (like if it’s raining) there is no way to pay for parking except this app—from reading other review it also seams there is no support team responding to these issues. ### 1/5 — Will not work with latest two upgrades *2019-11-10, version 1.0.1* The app keeps crashing with past two iPhone upgrades. Loved this before and used for years without issue. Please take a look. ### 1/5 — Used to work... *2019-11-05, version 1.0.1* Now I can’t get it to open. I delete it, download it again, try to open it and it won’t (iPhone 6s). ### 1/5 — Crashes *2019-11-03, version 1.0.1* App crashes immediately after opening... an update is wayyyy overdue, I’ve already gotten a ticket for waiting 2 minutes after the meter ran out because this stupid app doesn’t work anymore ### 1/5 — App does not load *2019-10-29, version 1.0.1* Had been using this app for several years. Will not load with new iOS 13.1.3 ## Most praised reviews (10 highest-rated) ### 5/5 — No way to set up ap *2026-03-22, version 1.0.2* No way to set up app ### 5/5 — Easy, Breezy, Parking *2025-06-06, version 1.0.2* I downloaded this as an alternative to using ParkMobile. The signup process is straightforward, and I can easily set up my parking time! I highly recommend using this app when parking in New Haven! ### 5/5 — Easy, Intuitive, Convenient *2025-05-30, version 1.0.2* With the Alerts, totally relieved the stress of worrying about time and interrupting meaningful conversations. ### 5/5 — User friendly *2023-12-07, version 1.0.2* This app is easy to use and intuitive. I appreciate it being easy, especially in the cold when I’m in a rush and I can pay the parking in about a minute! I can also add minutes from wherever I’m at if my appointment takes longer than expected. ### 5/5 — The best thing ever!! *2019-11-25, version 1.0.1* So easy and convenient and interactive! I use it all the time. ### 5/5 — Great app *2018-10-19, version 1.0.1* I was using the ParkMobile app until I discovered Go New Haven, which is better designed, intuitive and easy to use. Most of all, Go New Haven is more reliable and doesn’t have the glitches. Solid product! ### 5/5 — Great App! *2018-08-13, version 1.0.1* So easy and convenient! I wish it had an alarm go off when your time is up so you can add more time without forgetting! ### 5/5 — I love it!! *2018-04-23, version 1.0.1* I wish they would let you add time when you are getting close to the end of your time. If I only have 4 minutes. Help me out and let me add more time. ### 5/5 — Get this App! *2018-02-24, version 1.0.1* Great app and super convenient! ### 5/5 — Awesome App *2017-10-06, version 1.0.1* Love using this for all my parking needs when I’m visiting and working in New Haven. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*