# Gong cha Tea — Ordering & rewards

> Mobile ordering and loyalty rewards for Gong cha tea shops. (iPhone/iPad app by Gong Cha Tea LLC.)

- Source: https://appshunter.io/ios/app/gong-cha-tea/id1437355853 (this page in markdown: same URL + `.md`)
- Developer: [Gong Cha Tea LLC](https://appshunter.io/developer/1437245828)
- Category: Food & Drink
- Price: Free
- Age rating: 17+
- Requires: iOS 15.1 · 34 MB
- Languages: English
- Released: 2021-10-16
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gong-cha-tea/id1437355853/reviews.md

## What is Gong cha Tea?

The official Gong cha app is the easiest way to order your favorite bubble tea ahead of time for quick in-store pickup. Whether you are a brand-new fan or a longtime regular, our loyalty program is fully integrated so you can easily accumulate points and redeem your rewards directly from your phone.

App Features:

Order Ahead: Browse our full menu, customize your ice and sweetness levels, and schedule an in-store pickup.
Gong cha Rewards: New and existing loyalty members can accumulate points on every purchase and redeem rewards directly in the app.
Quick Reordering: Save your favorite drinks for lightning-fast ordering next time.

## Key features

- Mobile ordering
- In-store pickup
- Loyalty points accumulation
- Reward redemption
- Location services

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/gong-cha-tea/id1437355853/reviews.md

### 1/5 — Points are gone.

*2026-07-15, version 3.2.0*

I’ve been going to gong cha for years and I’ve accumulated a big chunk of points (32k), but now with this new app all my points are gone. It brought me all the way down to 316pts.

### 1/5 — Revert back please

*2026-06-28, version 3.2.0*

Old app was so much better. Also no apple pay??

### 1/5 — Very buggy and fonts are difficult to read

*2026-06-28, version 3.2.0*

Had issues with submitting payment with new app. It took at least 5 tries. The old app was fine and took Apple Pay.  The new reward system isn’t great either.   There was more incentives with the old app. Also noticed they took some longtime favorite flavors off the menu too. Font is difficult to read and the app is buggy, you can’t tap on anything it will just redirect you elsewhere.  Please bring back the old app, the previous rewards system, and old
Menu.

### 1/5 — You can’t pay for orders on the app

*2026-06-22, version 3.2.0*

When you try to check out to place the order, you get an error message saying “Payment details: Save Your Card Feature coming soon”. And it doesn’t let you pay. There’s literally no way to place or pay for an order using this app…which completely defeats the point and makes the entire app useless

### 1/5 — Terrible

*2026-06-19, version 3.2.0*

Cannot enter payment method. Waste of time

### 1/5 — Cheating existing members

*2026-06-17, version 3.2.0*

Since the update of the apps, my member information, including all my reward points have disappeared. With so many tea places around, I guess there’s no more reason to be loyal to Gong Cha.

### 1/5 — Lost my gift card money

*2026-06-11, version 3.2.0*

I was forced to update the app and then when I logged in, my gift card balance is 0. I had $50 unused gift cards $ and it disappeared

### 1/5 — Downgrade

*2026-06-08, version 3.2.0*

The app is clunky and took out all the favorite promos such as Milk Tea Monday and BOGO Wednesday. All my points are gone from the old app. Can’t even blame my Gong Cha workers because this is the corporate’s fault. So frustrated.

### 1/5 — New App = Horrendous

*2026-06-05, version 3.2.0*

I try to use the normal Gang Cha app that I have used and I can’t order to my location while I am right there. I can’t login to my loyalty account and I can’t pay on this new app anyways. What a waste of space this app is. Also whenever I click anything, I get stuck in a loop and it sends me back to a different page. lol

### 1/5 — location problem

*2026-06-05, version 3.2.0*

dont have my location on there… gongcha california was perfectly fine.

## Frequently asked questions about Gong cha Tea

### What can I do with the Gong cha Tea app?

The app allows you to place orders for your favorite Gong cha drinks ahead of time for in-store pickup. You can also manage your loyalty account, accumulate points with every purchase, and redeem your rewards directly through the app.

### How do I earn rewards?

All new and existing loyalty customers can accumulate points by making purchases through the app. These accumulated points can then be redeemed for various rewards offered by Gong cha.

### Is the app free to use?

Yes, the Gong cha Tea app is free to download and use. There are no upfront costs associated with accessing its ordering and rewards features.

### Which locations does the app support?

The mobile app services Gong cha locations in NY, NJ, CT, PA, MA, RI, NH, GA, NC, SC, FL, OK, and TX. You can use the app to order from participating stores within these states.

## Version history (last 5 releases)

### 3.2.0 — 2026-05-21

New Loyalty Program

### 3.1.7 — 2026-03-31

New app information

### 3.1.6 — 2025-11-06

Bug fixes

### 3.1.5 — 2025-11-05

Bug fixes

### 3.1.4 — 2025-07-28

Bug and Security fixes

## Apps similar to Gong cha Tea

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Roy's Rewards](https://appshunter.io/ios/app/roys-rewards/id1133704459) | 4.7 (4,134) | Free | Food & Drink |
| [Gong cha USA](https://appshunter.io/ios/app/gong-cha-usa/id6450916552) | 3.6 (145) | Free | Food & Drink |
| [Gong Cha (DC, MD, VA)](https://appshunter.io/ios/app/gong-cha-dc-md-va/id1543666032) | 4.8 (4,616) | Free | Food & Drink |
| [Sweetwaters Coffee & Tea](https://appshunter.io/ios/app/sweetwaters-coffee-and-tea/id1465709337) | 4.9 (2,137) | Free | Food & Drink |
| [Bobo's Cafe](https://appshunter.io/ios/app/bobos-cafe/id1500799676) | 4.4 (51) | Free | Food & Drink |
| [Gongcha California](https://appshunter.io/ios/app/gongcha-california/id6446137850) | 4.6 (48) | Free | Food & Drink |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*