# Gong.io — user reviews > 68 indexed App Store user reviews of Gong.io by Gong.io, rated 4.00/5 from 109 ratings. - Source: https://appshunter.io/ios/app/gongio/id1289289459/reviews - App overview in markdown: https://appshunter.io/ios/app/gongio/id1289289459.md - Rating breakdown: 5★ 71 · 4★ 5 · 3★ 10 · 2★ 7 · 1★ 16 ## What do users think of Gong.io? Overall sentiment: mixed **Pros** - 👍 Great for on-the-go listening - 💡 Useful for coaching and feedback - 🚀 Efficient call review - 👍 Easy to use - 💡 AI-powered insights - 👍 Valuable for sales improvement - 👍 Good for travel - 👍 Stable and reliable - 👍 Helps with work/life balance - 👍 Improves sales performance - 👍 Great for learning from others - 👍 Convenient for note-taking - 👍 Excellent for deal visibility - 👍 Seamless competitor alternative **Cons** - 🐛 Missing key web features - 🐛 Limited app functionality - 🐛 Poor user experience - 🐛 Offline review is audio only - 🐛 Comments are lost - 🐛 Difficult navigation - 🐛 Can't update fields - 🐛 Horrible UI - 🐛 Login issues - 🐛 Search functionality is terrible - 🐛 App crashes frequently - 🐛 App freezes - 🐛 Spinning wheel of death - 🐛 Difficult to forward/rewind - 🐛 Two audio tracks playing - 🐛 Phantom notification badge - 🐛 App disappearing - 🐛 Trouble connecting - 🐛 App shuts down - 🐛 Poor iPad support - 🐛 No landscape mode on iPad - 🐛 iPhone app in portrait on iPad - 🐛 Videos don't play well at double speed - 🐛 Time in call freezes - 🐛 Premium price, poor product **Commonly reported bugs** - App doesn't allow copy paste on iOS - Old email saved after deleting app - Comments entered are lost - Cannot login or create new account - App crashes on opening - App freezes on calls - App disappearing and trouble connecting - Phantom app notification badge - Videos don't play well at double speed on iPad - Time in call freezes on iPad - Two audio tracks playing at the same time - Submit comment button too close to visibility options **Most requested features** - Copy paste functionality on iOS app - Ability to update fields on the app - Offline video review - Dark mode - Landscape mode for iPad - Download video option - Match iOS search to macOS - Filters for prospects only - Ability to input/modify results ## Newest reviews (17 of 68) ### 3/5 — Unable to add comments on calls *2026-07-09, version 7.42.6* Didn’t see anywhere to report mobile bugs, so I’m leaving a review. I like to watch calls and leave comments for my reps. Works great on Mac, but the iOS app won’t let me comment. The comment section opens, but when I click on the comment bar,y keyboard doesn’t appear, there no way for me to add my comment. ### 2/5 — No Copy Paste? *2025-11-14, version 7.37.1* I love the Gong service but it seems like they only allow you to do copy and paste on the website because the app doesn’t allow the functionality on iOS a bit disappointing to not be able to update salesforce with notes from calls ### 2/5 — Lacking many features *2025-04-12, version 7.29.3* We use Gong a ton and the web version is great. The app on iPhone is missing so many of the features we use on the web version. While Gong is a better tool than some of the competitors we have used, the app is a place where I prefer the competition. ### 3/5 — Game changer tool, almost game changing app *2025-01-17, version 7.27.2* Gong is an awesome tool which I’m sure you already know if you’re trying to download the app. As an account executive, I’m using this app when I’m on the go to track pipeline, listen to calls (especially helpful when I’m walking the dog), and reference account history. It’s a way better tool than searching Salesforce or any other database on the go. The biggest negative for me is not being able to update fields like I can on a web browser. I use the pipeline boards to keep my CRM and manager happy and it would be awesome if I could do that through the app. ### 2/5 — Gong is great, this app is trash *2024-12-13, version 7.26.0* This app is a stain on Gong’s otherwise good reputation. The UX is trajically bad. I can’t figure out how to navigate it and just click different areas trying to accomplish what I want until it does what I want. Offline review is audio only, no video. The app let’s you enter comments along the way that are simply lost in the ether; a huge waste of time and energy. ### 5/5 — Great for listening on the go! *2024-02-29, version 7.21.0* I use the app to listen to calls in my car. It’s great for exactly this purpose. ### 5/5 — Great app, Life would be way harder without Gong *2024-02-29, version 7.21.0* I use this to listen to Sales calls on 1.5x speed and have benefitted so much from this app! Thank you Gong! ### 5/5 — Listening on the go is easy *2024-02-29, version 7.21.0* I was in the gym yesterday playing back the tape. Instead of listening to a podcast, music or radio, it was easy to choose something that is going to put money in my pocket. I’ve using Gong mobile app for awhile. It’s so easy to use and helps make the most of my time. ### 4/5 — Love Gong *2024-02-29, version 7.21.0* Gong as a tool is great! The app allows you to listen to calls on the go as well as making recorded calls while on the go as well. It’s particularly effective when you’re on road shows and can’t take notes or didn’t have time to enter information in your CRM. Having the ability to use the note taker in this capacity is a game changer. I wish it had more functionality like with Engage, but it gets the job done. ### 5/5 — Good app, *2024-02-29, version 7.21.0* Gong in general is great, but the mobile app is a great add - I get my steps in or can listen to calls while I’m on the go. I do a lot of call reviews for my team and without the app I’d be glued to my chair. ### 5/5 — Key to work/life balance *2024-02-29, version 7.21.0* I love being able to listen to Gong calls offline. The functionality is exactly what I need to manage my remote team while on the go! ### 5/5 — New age tech *2024-02-29, version 7.21.0* Gong is so far ahead of its times - the system is brilliant in showing deal visibility, health and areas to focus. The use your experience is also very easy to use and extremely modern, the visualizations across the platform help show deal insight no matter where you are. ### 5/5 — Absolutely amazing & game changing *2024-02-29, version 7.21.0* This app is the most productive and effective tool we use for our business. The product has helped me become a much more successful and successful effective salesperson. ### 4/5 — Great tool with smart use of AI *2024-02-29, version 7.21.0* I have been using Gong for almost 2 years and I am in awe of the progress that has been made. I highly recommend this tool for recording interactions and reviewing it. The missing star has to do with lack of ability to input / modify some of the results ### 5/5 — As a rep, can’t live without Gong *2024-02-29, version 7.21.0* This is as invaluable in my day-to-day as salesforce. Capabilities keep getting better overtime, loving the AI generated feedback and email generation. Keep it going gong team! ### 5/5 — Great for travel! *2024-02-29, version 7.21.0* Useful lite version of gong. Use it frequently while traveling to stay up to date on my teams deals. ### 5/5 — Best Rev intelligence platform! *2024-02-29, version 7.21.0* Gong has been instrumental in my professional growth over the last few years. They are by far the most advanced platform on the market, and are extremely user friendly. Couldn’t recommend enough. ## Most critical reviews (10 lowest-rated) ### 1/5 — distrustful *2025-06-26, version 7.31.2* when you delete the app on your phone, and then re-download it, it still has your old email saved in there. even if you're not logged in or have never logged in. this makes me distrust this app when you all allegedly delete it, they just keep it assigned to your device ### 1/5 — Half baked *2025-06-17, version 7.31.2* Very limited functionality ### 1/5 — Can’t login or create new account *2024-11-13, version 7.25.1* Tried logging in with google & live, neither worked, also why can’t I create a new account from the app Home Screen? Horrible UI, fix your app! ### 1/5 — Landscape support *2023-12-24, version 7.17.4* Retried the app after more than a year, shocked landscape mode on iPad still isn’t supported ### 1/5 — Poor Product. Better alternatives are out there. *2022-09-25, version 7.7.0* Poor product for a premium price. ### 1/5 — Terrible App for finding anything *2022-08-30, version 7.5.3* Was provided a playlist via email to listen to some calls. When I click from gmail the link takes me to my mobile browser, not the gong app. When I sign in on a mobile browser there is no way to navigate to the app to find the playlist. The search functionality is terrible. Deleting the app now as it is useless. ### 1/5 — Search interface is terrible *2022-07-07, version 7.4.0* Please match the search interface on iOS to that of macOS please!!! ### 1/5 — Great service, terrible app *2020-11-12, version 6.0.3* I love using gong on my computer to listen to calls and see where I can improve. Downloaded the app so I can listen on the go and it is awful. It won’t let me pull up the calls I want, if I try to click a link on my phone it makes me listen from the web and not the app, and it won’t even pull up the calls I search for - just says there are calls with that name but I can’t choose any. All in all, great product they offer but you can’t get things done on the app. ### 1/5 — iPad *2020-11-03, version 6.0.2* Please add proper iPad support. Allowing your iPhone app to run only in portrait on an iPad does not give you a useful iPad app. ### 1/5 — Extremely disappointing *2018-12-01, version 1.6.3* Support is a joke when you tell them the app isn’t working properly- which I know it wasn’t because my colleague was using it. So I deleted the app. Redownloaded it and now its crashing every time I open it. Big flop of an app. ## Most praised reviews (10 highest-rated) ### 5/5 — Gong mobile during workouts *2024-10-02, version 7.24.4* I use it everyday. I stay closer to the customer and to my team. Great way for an executive to stay plugged in. ### 5/5 — Love listening to calls on mobile *2024-09-12, version 7.24.3* As a PM I really enjoy listening to customer calls related to my product on the go/while going on a walk. I’d love to be able to listen on 3x speed as I’m listening for content and sentiment, not improving my calls. ### 5/5 — Unreal *2024-06-11, version 7.23.0* This app is so dope. Super helpful. I have been looking for something like this for a long time ### 5/5 — Great on the go *2024-03-01, version 7.21.0* Love Gong overall. Love how the Gong app helps me do 1:1s and do some of my coaching while I’m traveling. Worth downloading. ### 5/5 — Game changer *2024-03-01, version 7.21.0* This is by far one of the very best workplace tools on the market. Excellent capabilities to go back and pinpoint various talking points in a conversation. Additionally with the advancements in AI technology and capabilities, this is a product that not only saves time, but is highly accurate with the information being provided and summarized. I would highly recommend this tool to anyone looking to help their business. ### 5/5 — Learn from yourself *2024-03-01, version 7.21.0* I love this app. It has absolutely changed the sales game for me. Having the ability to hear my conversations is perfect for self-critique, catching missed details, and refreshing my memory. ### 5/5 — Great for call tracking *2024-03-01* Great for call reviews and new follow up email feature is very promising ### 5/5 — Storing experiences for your company *2024-03-01, version 7.21.0* Gong is like storing collective wisdom for your company. Employees come and go but their interactions, conversations and the relationships they build are collected and saved creating a library of their professional legacy for your future on-boards to learn from. ### 5/5 — My best friend *2024-02-29* I discovered the sales environment two years ago, and I wouldn’t have reached this level without Gong, especially for reviewing how my colleagues operate best in class. ### 5/5 — Great on the go! *2024-02-29, version 7.21.0* Im a huge fan of gong in general and the app is great for me when traveling. Easy to queue up a call I want to listen to and take notes and send internal slack messages around action items when I cant conveniently use a laptop. If you use gong on desktop but not the app you are missing out! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*