# Good Earth Lighting — user reviews > 78 indexed App Store user reviews of Good Earth Lighting by Good Earth Lighting, Inc, rated 4.28/5 from 897 ratings. - Source: https://appshunter.io/ios/app/good-earth-lighting/id1474283861/reviews - App overview in markdown: https://appshunter.io/ios/app/good-earth-lighting/id1474283861.md - Rating breakdown: 5★ 645 · 4★ 88 · 3★ 39 · 2★ 20 · 1★ 105 ## What do users think of Good Earth Lighting? Overall sentiment: negative **Pros** - 🚀 Fast customer service - 💡 Love the timer and colors **Cons** - 🐛 App crashes constantly - 🐛 Frequent connection issues - 🐛 White screen issues - 🔒 Intrusive data collection - 🐛 Firmware update problems - 🐛 Unresponsive app controls - 🐛 Blank/unresponsive screens - 🐛 Pairing and connectivity problems **Commonly reported bugs** - App crashing - Lights going offline - Inability to control lights through app - Firmware update issues - Pairing problems **Most requested features** - Dusk-to-dawn mode - Apple Watch app - Improved app stability and performance - Better firmware update process ## Newest reviews (15 of 78) ### 2/5 — Scenes broken *2026-05-13, version 1.1.2* I’ve tried over the last year to have scenes work. It used to work. As soon as I click scenes, the screen goes blank-white. Nothing ever happens. Specific colors work fine ### 2/5 — how do you move a ceiling light closer to your router? *2026-03-27, version 1.1.2* Pairing is impossible.I installed the ceiling light and pairing is impossible. The instruction says to move the wall mounted ceiling mounted device closer to your Internet router. ### 1/5 — Horrible and crashing *2024-04-05, version 1.0.9* Please update..I go to dim the light and it doesn’t give me the option. I get a blank screen. ### 1/5 — Why *2024-03-24, version 1.0.9* We live in a world where you need to give a company your e-mail and access to your location in order to control some lights that you purchased. ### 1/5 — “Frustrating App and Firmware Ordeal: An Honest Review *2024-03-09, version 1.0.9* The performance of the smart motion lights is subpar, as they tend to malfunction shortly after initial use. Additionally, the customer service provided is unsatisfactory. There is a noticeable absence of firmware updates for the smart motion lights, while their non-smart counterparts demonstrate superior quality. Furthermore, the accompanying mobile application appears outdated and lacks modern features. It is imperative for the company to allocate resources towards enhancing its smart technology infrastructure, potentially incorporating HomeKit or Matter capabilities. Prospective users are advised against investing time in downloading this app, as it falls short of expectations. ### 1/5 — Kitchen light *2024-01-17, version 1.0.9* I installed this and I have installed similar and numerous lighting for years. This is my house and has never worked as should. It will just dim with no reason now it’s went dim and will not allow me to connect. I am gonna have to go buy a new fixture that I shouldn’t have to. This one was $200.00 one would think it would last over 10 months!! Do not waste your money on Good Earth lighting!! ### 1/5 — Doesn’t work— Blank white screen *2023-10-27, version 1.0.8* Added a light panel fine but I get a blank screen when I select the added device ### 1/5 — Light works random *2023-08-21, version 1.0.8* This light goes off line it’s about 8 months old and has stopped working at all!! It won’t let me get it back online. ### 1/5 — App does not work *2023-07-02, version 1.0.8* I am so frustrated and tried calling for app support. When I try to select the device (porch light), I can see it loading (percentage) and a quick flash of the menu screen that then disappears and leaves a blank screen. I have deleted and reinstalled, checked for updates, I cannot adjust any settings of this light. I really wish someone would reach out to me ### 2/5 — Not working *2023-06-24, version 1.0.8* Was working fine but then screen to adjust lighting disappeared. Deleted and reinstalled app multiple times. The adjust screen flashes for a second then disappears. 😟 ### 1/5 — B *2023-04-16, version 1.0.8* Is not working after I update the app ### 1/5 — App spyware - Read Privacy Statement first *2023-04-08, version 1.0.8* Please read the “User Agreement” and their “Privacy Act” documents that you have to agree to in order to use the App. The documents state that they collect for the purposes of software improvements, user enhancements, etc., but at the end of the day they collect your device info, MAC address, logs, firmware info, update info, location (precise and non-precise), and a significant amount of other data that is not required for a one time install. They also state that by agreement, the user also agrees that they can share the data with other third-party parties. Lastly, the documents state that they can change any of the stated information as they require. And they state that you CANNOT Opt-Out of the data collection or sharing… hmmm. If you care about your personal identity and remain safe while accessing your IoT devices, DO NOT use their intrusive app. ### 1/5 — Junk *2023-03-20, version 1.0.8* Stay away from this light and this company. I wish I would have read reviews on both the app and the light before purchasing from Lowe’s. Light worked great for 2 years with little to no issues. Then all the sudden it began flashing every time the light switch was turned on. I would have to set the light up all again on the app just to use it for one evening. We will be going back to the store to find something worth spending on and unfortunately throwing this very expensive “smart” light away. Before I get the standard automated response from the company, here’s what I did: - Deleted and removed all data from the light in the app. - Dedicated a 2.4 ghz guest network on my router solely to the light. - Same router, internet, light location, etc as it has been for the last two years. - Updated firmware on the actual router - Ensured firmware of the light was up to date on the app. I fully expect a hardwired light to last more than 2 years. Such a shame. ### 1/5 — Crash after crash *2023-02-25, version 1.0.8* This app crashes every time I try to open the light to adjust any setting. Screen just turns white. I have tried everything, even reaching out to customer support… been waiting for a response, it’s been two weeks. ### 1/5 — Why does my light need an app? *2023-02-23, version 1.0.8* Listen, I can appreciate the benefit of having your outdoor lights connected to an app, but this app is garbage. The app crashes constantly, and the UI is terrible. Love the light, hate the app. Do better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Junk *2026-05-22, version 1.1.2* You need a router to pair. Even though on the box it says Bluetooth compatible. And even without remote connectivity you only have 3 light modes that are never what you want. False advertising. Good quality product however the user interface was designed by morons ### 1/5 — Won’t connect to my WiFi *2026-04-30, version 1.1.2* Just trash tbh won’t even connect to operate properly ### 1/5 — No worth the money *2026-03-13, version 1.1.2* Had this motion sensor / outdoor lighting for a couple years. Frankly, it’s terrible. The app doesn’t maintain my home position, nor does it maintain Fahrenheit. No matter how many time I set it , within minutes it jumps back to IU’s and the address changes to several streets over but also states it is in the next town over. Will not maintain on/off times no matter if you use manual, auto or custom modes. Waste of money, frustrating and a piece of almost useless lighting. I highly recommend you DO NOT PURCHASE. ### 1/5 — Seriously *2025-09-15, version 1.1.2* This product is worse than Chinese junk. They collect all your personal information just for it to not work since it can connect to internet that need custom usernames. ### 1/5 — No Contact Ph. *2025-07-06, version 1.1.1* I have gotten my one floodlight online but can’t make it trip to the sensor on the light which is mounted on my shed. It only stay’s on or off. No tripping or timer. What mode do I use and it doesn’t go off at sunrise just stays on all night and day. Instructions are really confusing. How can I get help? I’ll rerate afterwards ### 1/5 — App Doesn’t Work *2025-06-19, version 1.1.1* The application does not work, at least for iOS. When I select a setting, I get a blank screen and the only way to fix it is to delete the app and reinstall. ### 1/5 — Not able to control in the app *2025-01-25, version 1.1.1* Unable to change brightnesses and set schedule in the app. It just goes to a white screen. ### 1/5 — Problem *2024-09-25, version 1.1.1* So I purchased two Good Earth lining fixtures downloaded the app tried to pair the lights with the app even with Alexa. No luck tried multiple times then I called the company won’t give her name but she said oh I need to call my supervisor. He’s in another state, I waited a week back and told her he never email or called. She says I will send you two new light because the app must be something wrong with it and we will get a hold of the people that created it well now I’ve never seen the two new ones that she promised to send me, email her back and said I never received them. She said let me check the warehouse. She still hasn’t called me back or emailed me and this has been almost 2 months. I’m about ready to take the lights out of my kitchen. Take them down and throw them in the garbage because I have never in my whole entire life seen the company that would not call back or email about a problem, if I could give list then one star I wouldn’t give thema half a star and my other lights that I have purchased in the past, they will be in the garbage as well. I will go with something totally different for every light I have from them and I have purchased over 15 or their light and I’m just rambling because I am very upset ### 1/5 — Recent app update frequent failures *2024-08-24, version 1.1.0* After the most recent app update now the device goes offline frequently (wasn’t doing this prior to update). Please update again to help remedy? ### 1/5 — Horrible! Doesn’t work *2024-06-12, version 1.0.9* Had a professional electrician install and was paired to the device but the app just goes blank when trying to use it ## Most praised reviews (10 highest-rated) ### 5/5 — App is finicky, but works great when properly paired. *2023-01-22, version 1.0.8* I had an issue pairing my device with my phone initially, but after deleting the device from the app and repairing it, it began to work. I appreciate the app developer emailing me and helping me solve the problem. ### 4/5 — Not Apple Watch compatible *2024-05-17, version 1.0.9* Good lights. Good app for iPhone. No Apple Watch app though. This would be very handy. ### 4/5 — Fast Customer Service *2023-02-08, version 1.0.8* After reaaching out customer service responded quickly with a quick resolution of some technical issues with the app! ### 4/5 — Love these lights *2022-08-17, version 1.0.4* Great lights. Love the timer and colors, they need to be connectable for continuous strips. ### 4/5 — Nice LED under counter lights with App *2022-05-22, version 1.0.4* Overall, a nice LED light. The app is nice and you can schedule timers to turn on and off on a seven day timer, you can control luminary brightness and light bulb luminary color from warm glow to bright white. I would recommend making the metal light housing a little wider and have a 1/2” knock out metal cap. It is made with a 3/8” knock out which is”OK”. Better clear knock out illustrations on packaging and installation instructions or major points on exterior packaging would be nice. Thank you ### 4/5 — App Doesn’t Work *2022-05-20, version 1.0.4* I got the light installed ok and got it paired with the app. It did a firmware update I can turn the light off and on manually with the power button on the app but I can’t change the settings to dusk to dawn or custom. It flashes then goes to a white screen when I click on the settings. I have deleted and redownloaded the app. Definitely would not have paid $80 for the light without a functioning app. Update: The developer replied and stated that after the firmware update, you need to delete the device totally from the app and add it back. This DOES work so I have updated my review. The app should be updated so that this isn’t a continuing issue (in my opinion) because it isn’t stated anywhere on the App Store. ### 4/5 — No hay skill en Alexa. *2021-11-25, version 1.0.4* Amazon Alexa no cuenta con la skill para el control por voz ### 3/5 — Angry About This Process // App Works Fine *2026-04-01, version 1.1.2* Bought a house that came with one of their panel lights in the kitchen and it was psychotically set to 6500K color. To change it to something reasonable, had to get the app, enable Bluetooth, give it my location, fiddle with light switches to get it to synch to app, give a light panel my IOT WiFi’s password, change the color, then change my WiFi password and delete the app and leave this stupid review about how the app wasn’t bad at all. Never buying WiFi home appliances. Just install a stupid switch to change colors. The app works fine. No problem with this one. ### 3/5 — Why is my app not working? *2023-09-18, version 1.0.8* My light isn’t on and my app just shows blank boxes. Wish I could upload a photo the me and scene loads and works. But Home does not. This just started! What is going on? ### 3/5 — Horrific updates *2023-04-30, version 1.0.8* Bought these under the counter lights about a year ago, installed & downloaded the app, everything was perfect. Recently I noticed the app was no longer connected, so I attempted to reconnect. Unfortunately, it now takes me back to the beginning, they will no longer connect due to ‘timing out’, so I’m basically running in circles wasting my time to try & get back to where I was. When they reset, the color changed & they are extremely too bright. Basically whatever updates that have been done over the last year has RUINED the experience. Just give me some lights that I can adjust manually and throw these in the trash. ** UPDATE: My wife was able to update on her phone. Once she got into the app, I was able to reconnect. Still, I believe it all the unnecessary. I also received the customer service number from the developer, so that was nice, just in case we may need it in the future. Therefore I’ve changed the rating from 1 to 3 stars. If the app continues to work smoothly for the next while, I will update my rating accordingly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*