# Good Earth Rewards — user reviews > 38 indexed App Store user reviews of Good Earth Rewards by Smooth Payment Inc.. - Source: https://appshunter.io/ios/app/good-earth-rewards/id1628894401/reviews - App overview in markdown: https://appshunter.io/ios/app/good-earth-rewards/id1628894401.md ## Newest reviews (10 of 38) ### 2/5 — Keeps asking me to Log in when I try and use it *2025-01-08* End up not using it ### 2/5 — Miserable service *2024-09-01* The coffee was goo as usual. But a miserable lady took our order. I understand everyone has their bad days but not even a hello and a smile? ### 2/5 — Very glitchy - Had trouble logging in *2024-05-23* Needed to have Technical support help me log in. My ipad experience was not so good. Maybe the app works better on the iPhone. I do enjoy the coffee at the coffee shop. ### 2/5 — Stop prompting for location *2024-03-07, version 11.8.3* Developer needs to realize some customers just want to use for rewards and not for ordering, and as such do not want to share location. It is aggravating to have to add a location every time the app is opened (because it has no memory!) just to display the QR code ### 3/5 — Full nutrition and ingredients *2024-02-11, version 11.8.3* The app is easy to use but missing key info re. Nutrition and ingredients for each during or food offering, I would highly recommend to add these info to the menu to ease and guide the selection of food for those who have a dietary restriction ### 1/5 — Not available at all stores *2023-12-06, version 11.8.3* The app has not been working at the Foothills Hospital location for months. Good Earth is probably doing this on purpose to save money in preventing their daily repeat customers from getting any rewards ### 1/5 — Pain *2023-12-05, version 11.8.3* New app messed everything up ### 1/5 — Lost the ability to pay with the app. *2023-12-05, version 11.8.3* This new app has actually moved backwards in a lot of ways. Disappointing. ### 1/5 — Faulty App *2023-12-04, version 11.8.3* I needed to create a brand new account with someone else’s phone number just to use this app. It is so glitchy. ### 1/5 — Time to switch to Starbucks *2023-12-02, version 11.8.3* This new app is terrible…most GE don’t even use it. I’ve stopped going ## Most critical reviews (10 lowest-rated) ### 1/5 — Payment issues *2026-03-10* App just gives an error when trying to pay using Apple Pay or entering a credit card for advanced ordering. Haven’t been able to use it for this for weeks. ### 1/5 — Wrong password no matter what *2025-10-04* Says my pw is incorrect, so I update it. Says I’ve successfully updated it but it again says my password is incorrect. Tried several times with the same result. Can never login ### 1/5 — Doesn’t Respect Location Privacy *2025-04-11* After being denied location permission, it presents a non-dismissible prompt which redirects you to the settings app to give it the location permission. Incredibly frustrating design and invasive issue that has now persisted for months. ### 1/5 — Can’t log in no matter what *2024-12-12* How does anyone use this app? I try to log in and it says my password email aren’t right. Change my password and it says can’t use same password as what I was JUST USING to log in that it said was wrong ! Annoying annoying. Frustrated. ### 1/5 — Rewards do not work *2024-11-04* The rewards or points are not collecting. I did not get a free coffee for signing up either. After 4 purchases still no points. An employee told me; other customers experience the same issues. “Second cup” rewards works great. Coffee is great, cups are larger and less expensive. ### 1/5 — Lousy gift cards *2024-10-27* Lousy place very upset Bought black gift cards to buy coffee for coworkers.... Now they 'just don't work' Website claims gift cards never expire Wth ### 1/5 — Worst Coffee payment app *2024-08-27* Slow to load. Offers don’t often apply to the cart with constant errors. The old app was great. This one is awful. On the bright side, I save money cause I don’t want to order coffee as often. ### 1/5 — App has driven me away *2024-05-24* The app uses to be good, but I never go back because it lost my account and never works ### 1/5 — Are you Kidding me? *2024-05-15* No option for Apple Pay, does not work with autofill and I can’t get it to scan my credit card. I should get automatic points for having to manually enter my card information. Or maybe I just won’t buy anything. ### 1/5 — Took My Money *2024-03-23* I had the original Good Earth app & had loaded $50 onto my card on the app. I went to login again just now only to find they now have a new app & will not recognize my email in either the old or new app. So now that money I had loaded onto the app is just gone. What a rip off. ## Most praised reviews (10 highest-rated) ### 5/5 — Good afternoon! *2025-06-08* My niece Sabrina loved the juicy steak sandwich and an iced mocha. 🥰 I had the margherita panini toasted to perfection as well as a hot rooibos tea with oat milk. 😋 Delicious! Thank you for your kind and prompt service Pratibha. 😁 ### 5/5 — Fortaleza *2024-10-27* Coffee with a revitalizing, strong and delicious aroma ### 5/5 — Great app even better coffee! *2024-10-26* This is a really good app program & it’s easy to use. It doesn’t take long to gather enough points for a free baked good or even a free coffee. Good Earth has great coffee, good food, and even better customer service! ### 5/5 — Great place *2024-09-09* 7th ave and 7 st SW Good Earth has some of the best coffee in Calgary as well as friendly customer service. ### 5/5 — Coffee is back at Chapters Halifax! *2024-08-13* Wonderful to be able to get a coffee while shopping for books! The dark roast coffee was perfect and the selection of sweet and savoury treats was as unique as it was delicious! Definitely recommend. ### 5/5 — Much improved *2024-06-04* Ordered a drink using a seasonal reward without a hitch ### 5/5 — Very good pace to visit for a coffee *2024-01-17, version 11.8.3* Awsome place to grab coffee and hot tea ### 5/5 — Great! Lots of free drinks *2023-12-03, version 11.8.3* So far, so good. I’ve been using the app a few days a week for a couple of months now ### 4/5 — Points card issues *2023-11-29, version 11.8.3* Using your points card always has issues since changed old system seemed better ### 3/5 — Login glitch last few days *2024-11-23* Haven’t been able to login for a few days on Good Earth, login button says loading then nothing happens :( otherwise it was a nice app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*