# Good Eggs - Grocery Delivery — user reviews > 90 indexed App Store user reviews of Good Eggs by Good Eggs, Inc., rated 3.90/5 from 324 ratings. - Source: https://appshunter.io/ios/app/good-eggs-grocery-delivery/id1020495070/reviews - App overview in markdown: https://appshunter.io/ios/app/good-eggs-grocery-delivery/id1020495070.md - Rating breakdown: 5★ 206 · 4★ 21 · 3★ 20 · 2★ 12 · 1★ 65 ## What do users think of Good Eggs? Overall sentiment: negative **Pros** - 🥬 High-quality fresh produce from local farms - 🍽️ Excellent meal kit selection and recipes - 📦 Careful packaging and product protection - 🚚 Reliable delivery service (when working) - 👥 Responsive customer service (historically) - 🌱 Support for local farmers and producers - 💳 Fair pricing for quality (when functioning) - 🎯 Easy order modification before delivery - 📸 Beautiful app interface and product photography - 🔄 Convenient subscription and reordering options **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow app performance and loading times - 🔐 Session expiry issues requiring frequent re-login - 📵 Unresponsive UI elements and buttons - 💸 High delivery and service fees - 🚫 Missing items and incomplete orders - 🍎 Rotten or expired produce on arrival - 📧 Excessive spam notifications and emails - 🚚 Missed delivery windows and late arrivals - 💬 Poor customer service responsiveness - 📱 App crashes on specific actions (meal kits, payment) - 🎨 Recent UI redesign caused performance degradation - 💳 Billing issues and double charges - 🔄 Cart clearing after logout - 📊 Lack of nutrition facts and ingredient transparency **Commonly reported bugs** - App crashes immediately upon opening - App freezes when selecting meal kits - Session expiry message blocks view and prevents navigation - Recipe kits don't display ingredients and instructions - Cannot add Apple Pay as payment method - Search bar doesn't respond to taps - Removing items from cart via product page doesn't update cart - Unexpected fetch response status 500 errors - Basket shows items in UI but displays empty when loaded - App unresponsive after recent UI updates - Graphical elements overlapping with each other - Slow scrolling and general latency issues - App doesn't support landscape orientation on iPad - Favorites list disappears in latest version - Cannot place orders due to app failures - Login issues preventing account access - Cart empties after app crash during checkout **Most requested features** - Shopping list feature to organize favorites - Landscape mode support for iPad - Nutrition facts and detailed ingredient labels - Ability to disable notifications or customize them - Better delivery time tracking and precision - Improved search functionality with better results - Ability to save favorite recipes in app - Prevent auto-logout or reduce session expiry frequency - Delivery estimate display in app instead of external website - Better cart persistence across sessions - Page position memory when switching between tabs - Apple Pay integration fix ## Newest reviews (17 of 90) ### 3/5 — App updates have progressively gotten worst *2026-07-09, version 4.8.0* Over time I feel the app has gotten more buggy and crashes more. Right now scrolling the app and navigating to different sections has really lagged and sometimes freezes. Not sure what they did but overall performance of the app feels like it’s gotten worst even if the UI might look better. ### 3/5 — Lower the prices *2026-06-13, version 4.8.0* Pls ### 4/5 — Love the app and service *2024-07-18, version 4.4.4* Love the app and service. I just wish there was a shopping list feature so I didn’t have to switch between favorites and past orders. ### 4/5 — Service is great; app is wanting *2024-06-20* I looove using Good Eggs. The produce is great, there are tons of options, and everything arrives on time with no hassle. Customer service has been super helpful when I need it, too. No major complaints with the app (I can complete an order), but it’s just kind of glitchy. Takes a while to load products and it’s not always responsive when I click something. I also wish they had nutrition facts for commercial items. I end up having to look them up online. ### 1/5 — Quality declining, prices rising *2024-04-16, version 4.2.1* I have used Goodeggs frequently in the beginning.. it was great! But now.. you are pushed into a 299.00 subscription fee which is suppose reduce the add on fees applied to each order.. WRONG.. still get charged ridiculous add on fees.. and now they force you to tip their drivers… all the while quality and customer service declines.. I feel completely misled.. ### 2/5 — App doesn’t work well. Not usable *2024-04-13, version 4.2.1* The session expiry message pops up every time you open the app and blocks the view. Preventing navigation. As of few weeks ago, the recipe kits do not show ingredients and instructions. This makes the app pretty useless. They stopped sending recipes cards a while ago, so the app was the backup solution. But now it’s broken. No ETA on a fix. Very frustrating ### 1/5 — Good Eggs, not really more like Bad Eggs *2024-03-02, version 4.2.1* In today's era of advanced technology and delivery services, it's surprising to encounter a company that consistently fails to meet a 4-hour delivery window. Despite repeated instances, the response is often limited to a perfunctory apology accompanied by a mere $3 credit, which hardly seems adequate. ### 2/5 — 2 days in a row the app was crashing. *2024-02-03, version 4.1.0* 2 days in a row the app was crashing. And now it does not allow to add the Apple Pay as a payment method. The method is there, but if I trying to make a payment ui tells me - no Payment method added. Did you guys tested the app before release? P.s. I am using good eggs since Covid time and really like it, but please, fix the app!!! ### 2/5 — Good jobs fee? *2024-01-19, version 3.5.4* Super expensive. They charge good jobs fee - who does that? Feed is much better ### 1/5 — App stopped working *2023-12-30, version 3.5.4* App crashes immediately ### 1/5 — App Crashed First Time Out *2023-07-17, version 3.5.4* Downloaded the app, spent half an hour filling a basket, then it locked up and froze. Basket empty upon reload. Bad first time user experience. Should I even try again, or spend that time going to the store? Hmm. ### 1/5 — Recent app updates have made app unresponsive *2023-03-11* I’ve used this service for many years - about 7. They’ve had their growing pains but ultimately have won me over. Not sure what’s going on with their recent app developments. Their website and app have always been solid, but with the recent UI changes, the app has been slow, unresponsive, and unreliable. Removing things from the cart via the product page doesn’t update the cart. Tapping on the search bar doesn’t actually cause anything to happen. Scrolling is painful. Please prioritize performance over unnecessary UI changes! ### 3/5 — Good groceries, app can be frustrating *2022-11-12, version 3.4.2* The service itself and quality of produce is excellent, and we keep coming back for that reason. But as a weekly user the auto sign out behavior is very frustrating. In particular, it signs out too often (haven’t seen any other shopping app, Amazon etc. do this). Even worse, you can build a full cart first only to find out you’re not signed in at the end, after which logging in loses the entire cart. If this was fixed, the overall experience would be really smooth (some small other things like search not always giving great results). ### 1/5 — Not worth it *2022-09-28, version 3.4.2* I tried this for the first time last week and had a horrible experience. Less than 1/2 my order showed up, then after spending too much time with customer service, the second attempt to make things right was also incomplete. Total clown show, not to mention the quality of the food was sub par and the recipes were uninspiring. I will never use again ### 1/5 — Catch 22 *2022-07-06, version 3.3.4* This app is a Ponzi scheme. I want all of my deliveries delivered in one day. I don’t want to be having deliveries every day of the week. They need to fix their supply chain. It’s a sham. They charge a lot. They charge a good jobs fee, and they charge delivery fees. It isn’t viable if your having to charge us a fee to pay your employees well. With the higher than usual profit margins from the markup, and the exorbitant fees it’s enough. ### 1/5 — Dropped off a cliff *2022-03-13, version 3.3.4* Used to be a great service; nearly flawless. Now expect to have items way past expedition or rotten, packed so they crush items or leak, and hours past delivery windows (you pay over $10 to select a 2 hour span). This device is barely usable and we uninstalled the app to go back to competitors where at least it was hit OR miss whereas GE is now all misses. ### 3/5 — Good service but declines to provide nutrition info *2022-03-12* Good Eggs refuses to provide nutrition facts even when they’re available. They list the ingredients for people who have allergies which is great, but they do not photograph the nutrition label so people like me with medical conditions can’t easily determine what’s safe to consume (I have to monitor levels of various nutrient components). I have written to them a few times about this over the ~5 years I’ve been a customer and I always get the same response, “we don’t provide that now but maybe someday.” Because they could easily provide the info, it is a choice on their part not to, and I find this frustrating and not inclusive of people who need this information to make informed purchasing decisions. It seems like this would improve their business since a lot of the items they offer are off the beaten path, so nutrition facts help people decide if they want to try new products. Please prioritize including nutrition facts! ## Most critical reviews (10 lowest-rated) ### 1/5 — Spam notifications, buggy *2026-03-19, version 4.7.0* This app with spam you obsessively with notifications. Shameful and desperate behavior on behalf of good eggs. On top of that this app constantly is buggy and logging me out. Service is cool but this app seems to be built by the same folks who maintain the DMV website. Such a mess. ### 1/5 — Running a scam? *2025-10-09* They were running $50 off promo for new user with referral. I got in with my friend’s referral and bought bunch of groceries, was told to be delivered the second day but it never came. What happened next is just shocking, the app suddenly changed the order status to be delivered, it was “not ready for delivery “ minutes ago. Of course I tried to contact the customer service which doesn’t exist basically. I can’t find a number to call, only a webpage to fill up and got an email saying someone will come to contact me which never happened after a week All in all, is this a scammer? I’ll just have to dispute the expense in my credit card ### 1/5 — Orders randomly got canceled without refund *2025-10-07, version 4.6.0* This app is scam. They just charge u, cancel the order without refund. ### 1/5 — Never ship order *2025-10-06, version 4.6.0* Never ship order ### 1/5 — Spam app *2025-10-05, version 4.6.0* No delivery, account cant log in, but post the charge on credit card. Avoid at any cost. ### 1/5 — spammy notifications gotta stop! *2025-09-25, version 4.6.0* The groceries are good (but very expensive) but the app is bad and so annoying -- it just started sending me ads in notifications multiple times a day with no ability to turn them off. Had to uninstall the app to stop getting bothered to buy overpriced cheese. Maybe instead of spending time writing software to spam paying customers you could put a delivery estimate in the app, rather than sending me to a sketchy website that is extremely broken. ### 1/5 — App bricked itself with last update *2025-05-23, version 4.6.0* As title. I updated the app yesterday. It will no longer open - just tried 24 hrs later and still the same problem. Just the latest in a long line of tech competency gaffes on a business I love for its food and supplier chains but rarely use these days due to the number of issues I encounter. Please fix, so I can live your company again. . . ### 1/5 — Horrifying Customer Service *2025-02-08* Avoid this business and app at all costs: Not work your time and money. The app has latency issues. The service has quality and delivery issues. You will spend more time waiting for your order, and speaking to an ineffective customer service department than you would spend just going to the store and looking up recipes. Good Eggs changed payment companies and pre-charged me twice, when my bank blocked the second charge due to fraud protection, Good Eggs Customer service blamed me and accused me of having insufficient funds. When I filed a complaint about the my order being delivered outside the window (significantly) Carlos H of customer service sent me screenshots of a previous request, attempting to gaslight me that my new request was addressed. They then promised to make it right by a date - and ghosted me. This is a regular occurrence, hateful, passive agressive and nasty customer service department AVOID GOOD EGGS they are terrible! ### 1/5 — Good service terrible app *2024-08-30, version 4.4.4* Constantly crashes. ### 1/5 — This app is slower than dial up *2024-08-17, version 4.4.4* Click and wait thirty seconds! I’ve submitted feedback to them but just get customer services run arounds. It’s been over a year of a dodgy app, they likely don’t care. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app and great service. *2026-06-12, version 4.8.0* Yes, they added tipping, and the delivery windows require some planning ahead, but the quality of the produce, the variety of local products, and the customer service remain unbeaten. And, the app is great to boot. ### 5/5 — Great service and app easy to use *2025-04-01, version 4.5.6* Super convenient service high quality ### 5/5 — Requires re-logging in frequently *2023-11-25, version 3.5.4* Why does the “session expire” so frequently? Would be nice if I didn’t have to re-login so often. ### 5/5 — Highly recommended *2020-11-21, version 2.20.8* I can only afford 25% as much food from Good Eggs but the quality is 25% better than other places. Great service. ### 5/5 — Mizuna Greens *2020-08-28, version 2.20.7* They are out of this world delicious. ### 5/5 — Great food, great service *2019-11-28* The price is surprisingly reasonable for the quality and quantity of food you get. We enjoy the meal kits, and normally add some other groceries to our order as well. It’s VERY rare for there to be an issue with a delivery, but the few times it has happened customer service has been extremely helpful and generous. ### 5/5 — Best groceries and meals in the Bay Area! *2019-10-17* I order almost all of my groceries from Good Eggs. The app makes it easy and I know the food will be high quality. I love that most products are local. The customer service is also outstanding! The rare instances there were any issues with my order they were accessible and went above and beyond to make it right. ### 5/5 — Great groceries from local producers *2019-09-28, version 2.19.0* I love this app because I can get my planned three meals a week as a service with fresh groceries from local farmers and producers. I also get fresh quiches, milk, eggs, vegetables, and meats - all at competitive prices and at excellent quality. ### 5/5 — GREAT EVERYTHING! 🙌🏽 *2019-07-26* This service is amazing. To all those people leaving bad reviews bc OF THE WAY THE APP WORKS ON THIER iPAD, get a life. I’ve used the service for 6 months and they’ve done an amazing job. Yes, I order off the website and not my phone, but that should be the least of these people’s concerns. • My priority is the product itself. The vegetables and meats are clearly fresh and vibrant. • Constant updates on seasonal produce and meat options. Huge selection (juices, dairy, fish, snacks, sauces) of local brands, farms, snacks and other items like Good Eggs sauces and cut vegetables (I suggest you learn to use a knife properly but in a pinch their products could save you time.) • Offer organic options as well as items for those with allergies. • Beer and wine! • You pick a pick up window of 2 hours for hour delivery. Yes, they have been late before. Yes, it’s inconvenient, but they are people, and people make mistakes. Life happens. They have always given a professional response and have offered me a credit. • Always packed properly so nothing is smooshed and perishables are kept cold. And they will take your old delivery boxes and ice packs on the next pick up. • A small $4 fee for each delivery to give workers a fair wage and (I’m assuming) health care, which I’m more than happy to pay. ✌🏽 ### 5/5 — Phenomenal food, delicious recipes, superb quality *2019-06-24, version 2.18.0* Literally cannot say enough! Try them already! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*