# Good Luck Car Service — user reviews

> 7 indexed App Store user reviews of Good Luck Car Service by Bing Yen, rated 4.72/5 from 149 ratings.

- Source: https://appshunter.io/ios/app/good-luck-car-service/id954867119/reviews
- App overview in markdown: https://appshunter.io/ios/app/good-luck-car-service/id954867119.md
- Rating breakdown: 5★ 129 · 4★ 9 · 3★ 5 · 2★ 1 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — horrible taxis service don't use! Drop me wrong location

*2017-11-16*

I gave driver address 1500 Broadway 10036 he dropped at 200 broadway 10036 it was midnight and dark and i paid cash so I didn't realized until he left I called the car company they argued with me he left correct location. I called Uber to pick me up and call them again.
The customer service hang up and curse on me, no apologize keep me on hold refuse to talk to me- and give me solutions after I paid 20$ for a trip that send me to the wrong location?!?! What the hell is that?

This is very very unacceptable.

### 1/5 — Poor service

*2017-01-31*

I used their app to book a car service for airport pickup. When I called to confirm my service, the guy yelled at me with extremely rude and mean attitude. I was been told that they don't have my record. Poor service! Don't use it.

### 3/5 — Asked for more money

*2021-04-04*

Driver Zhangkai, gray Toyota mini van, plate number T634837C asked for more money than the app said, app fare when requested the can said $32.75 and accept ding to his number on his phone was over $38 didn’t make it a problem but still paid more than $38 ended up giving him $42 a whole different price than what the app said at the beginning

### 3/5 — Could use some upgrades

*2018-07-15*

Usually pretty good service and the app adds a bit of convenience. 

However, most recently, I ordered a car service with an additional stop. After dropping off my friend, and arriving at my final destination, the driver INSISTED that it was $5 on top because of the additional stop. Usually I wouldn’t have mind but this wasn’t disclosed initially even though when I pulled up my reservation, it states the extra stop and the original price without the $5 surcharge. Shouldn’t definitely update app to include the surcharge for the extra stop to avoid further miscommunication. 

Really put a dent in my night with his tone. Super rude.

### 5/5 — Been using Good Luck for 20 years

*2019-07-18*

My family and I have been loyal to this company for over a decade now. Great prompt service the dispatcher people are very helpful. This app is a fantastic addition and step forward in modernization. Worked to get to me just like Uber but with waaay better prices as always. And now I can pay by credit card and have a receipt!! Keep up the great work guys.

### 5/5 — Great service

*2019-04-19*

It was a great service and very affordable an like Uber that they take like 15min to get to you, I will definitely ride with this company again

### 5/5 — Good service very good

*2018-10-18*

Nice!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*