# Good Times Burgers — user reviews > 36 indexed App Store user reviews of Good Times Burgers by Good Times Restaurants, Inc, rated 4.73/5 from 1,423 ratings. - Source: https://appshunter.io/ios/app/good-times-burgers/id1586415373/reviews - App overview in markdown: https://appshunter.io/ios/app/good-times-burgers/id1586415373.md - Rating breakdown: 5★ 1,071 · 4★ 71 · 3★ 30 · 2★ 17 · 1★ 45 ## What do users think of Good Times Burgers? Overall sentiment: negative **Pros** - ⭐ Best burger place in Colorado - 👍 Well-built and runs well **Cons** - 🐛 Buggy and constantly crashing - 🤔 Confusing order customization - 🤔 Limited customization options - 🤔 Can't see prices until checkout - 🤔 Doesn't support pickup/drive-thru orders at some locations - 🤔 No Apple Pay or other modern payment methods **Commonly reported bugs** - App won't load or just shows a blank screen - Rewards don't work or take a long time to show up - Can only order small drinks, not larger sizes **Most requested features** - Add ability to choose 'extra' or 'easy' for items - Show prices of items before checkout - Support pickup and drive-thru orders at all locations - Add Apple Pay and other modern payment options ## Newest reviews (11 of 36) ### 2/5 — Rewards don’t work *2025-01-14, version 2024.10.21* Tried on both phone and on a computer, multiple times multiple ways- does not work whatsoever ### 2/5 — Tough app *2025-01-11, version 2024.10.21* Can’t order a large Dr. Pepper only small. Have to enter card for payment to many times. ### 1/5 — Many complaints: poor design *2024-10-27* Just copy the McDonald’s app please ### 1/5 — App won’t load, certainly isn’t Good Times when trying to use it. *2024-10-10, version 2024.6.24* Wish I could give less than one star. This app hasn’t worked in months. Whenever I open it, it just sits and buffers. Doesn’t matter if I’m on wifi or not. Before this, when it would at least open if you added a reward it would take at least 15 mins for it to show up and be useable. Even then sometimes you could see the reward but it wouldn’t apply it. What is the point of having an app that is not functional and can’t be used. Do better Good Times. Either fix it or take the app down all together so we all stop being so frustrated while trying to use it. ### 1/5 — It’s broken *2024-09-22, version 2024.6.24* Can’t even load the home page ### 1/5 — App doesn’t work *2024-05-26, version 2024.5.6* The app takes 20 minutes to open so you can’t scan QR code and get points. Shame on you good times leadership. ### 1/5 — App doesn’t work at all! *2024-04-12, version 2023.10.30* No ‘update’ to be had (5 mos ago?) & app just buffers, even when inside store on their guest WiFi!! Their display outside says to use App to save $ - I spent $13.50 for 2 single cheeseburgers, NOT combos!! How much less if I used the app? I’ll never know. BTW whomever wrote app promo doesn’t realize they don’t have natural cut fries anymore. Want to support local business, but c’mon people!! No buéno! ### 2/5 — It crashes a lot *2024-03-19, version 2023.10.30* It crashes a lot. I have good service and it is soooooo slow. ### 1/5 — App won’t open *2024-03-05, version 2023.10.30* Crashes every time on iPhone. Plz fix! ### 2/5 — App wouldn’t let me use my rewards *2023-11-19, version 2023.10.30* Not sure why ### 1/5 — Blank screen *2023-11-06, version 2023.10.30* I’ve downloaded the app several times, but all I get is a blank screen :( ## Most critical reviews (10 lowest-rated) ### 1/5 — Free fries bait *2026-05-18, version 3048.0.3* Never got em ### 1/5 — Very bad *2026-03-17, version 3047.17.2* Didn’t acknowledge $2 off promotion, didn’t allow for different credit card, had to repeat process, showed wrong location. ### 1/5 — New app *2026-02-16, version 3047.14.0* you need to check your new app? You can’t order any size drink just a small one ### 1/5 — Dumb Points *2026-02-11, version 3047.12.2* I want to use Apple Pay as everyone does in 2026. The fact that you can’t get points unless you type in a credit card is ridiculous. ### 1/5 — Wish it worked *2025-11-21, version 2025.8.5* Why can’t these corporations find someone that makes an app that works. ### 1/5 — Glitchy app *2025-09-22, version 2025.8.5* Not impressed ### 1/5 — Clunky and hard to use *2025-09-21, version 2025.8.5* Why can’t I add a payment method without making an order? I wanted to load my gift cards on the app and it was just a cluster-muck of difficulty ### 1/5 — Buggy mess *2025-06-15, version 2025.2.19* Won’t submit order due to error ### 1/5 — This app is the worst! *2025-04-23, version 2025.2.19* Not intuitive. Slow. Rewards don’t add easily at checkout if you’re at a drive thru. Such a pain….every time. ### 1/5 — App don’t even work *2024-12-04, version 2024.10.21* Yikes ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-03-23, version 3047.17.2* Love good times ### 5/5 — App *2024-06-25, version 2024.5.6* Took a minute for the rewards to show up in my payment screen. Wasn’t sure if it was going to be processed or not… Checked again after a minute or two and it was there, but I was nervous that my points were used and I couldn’t read them. Other than that, loving the app! Thank you good times. ### 5/5 — The best burger place in colorado *2022-04-21, version 1.0.9* By far the best burgers in Colorado. The app does it justice. ### 4/5 — Just One Thing…. *2026-06-29, version 3050.0.8* The only thing that I would say about Good Times is, I would like to leave a comment section so that I can tell them you want your burger well done. The food is good. You should try it! ### 3/5 — Just copy the McDonald’s app please *2024-10-30* I love Goodtimes. But this app could be improved a lot ### 3/5 — Customize option limited *2024-02-23, version 2023.10.30* App works well but you’re very limited to the customization options. No ability to choose “Extra” or “easy” for items. ### 3/5 — Usable app, but has confusing order customization *2023-12-15, version 2023.10.30* The app is well built and runs well, but the order customization flow is confusing. When modifying a sandwich, there’s no indication if you modifications are adding or removing items. Other sections are required to add the item to your cart, but there is no indication which sections you missed at the end if you scroll past them. I figured it out (hopefully, or I accidentally ordered a bacon cheeseburger without cheese or bacon), but it was a challenge. ### 2/5 — Ketchup *2026-05-19, version 3048.0.3* Count find where to simply add ketchup to the order. ### 2/5 — Buggy *2026-03-01, version 3047.14.0* The app only works sometimes and is constantly bugging out ### 2/5 — Make sure you pick the right location *2025-03-23, version 2025.2.19* The first location when you enter your zip code is not necessarily the closest location. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*