# Good to Go We Deliver — user reviews

> 73 indexed App Store user reviews of Good to Go We Deliver by Glimpses of Guam, Inc., rated 3.45/5 from 125 ratings.

- Source: https://appshunter.io/ios/app/good-to-go-we-deliver/id1496388213/reviews
- App overview in markdown: https://appshunter.io/ios/app/good-to-go-we-deliver/id1496388213.md
- Rating breakdown: 5★ 70 · 4★ 6 · 3★ 1 · 2★ 6 · 1★ 42

## What do users think of Good to Go We Deliver?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly app
- 🚀 Fast service
- 👍 Great customer service
- 👍 Convenient ordering
- 👍 Reliable delivery
- 👍 Professional drivers
- 👍 Food arrives warm
- 👍 Good restaurant selection
- 👍 Easy to use app

**Cons**

- 😠 Incorrect delivery fees
- 😠 Rude staff
- 😠 High pricing
- 😠 Limited delivery area
- 😠 Long delivery times
- 😠 Expensive delivery fees
- 😠 Minimum order requirements
- 😠 Inconsistent menu updates
- 😠 App crashes
- 😠 Unreliable address input

**Commonly reported bugs**

- App doesn't enter address correctly
- Cannot input addresses
- Menu not updated
- Delivery price not updated
- App crashes when loading restaurants
- App shows 'delivery service closed' incorrectly
- Order processing issues
- Tracking function is useless
- Search function yields 'no results'
- Menus non-existent at times
- Address always wrong
- App crashes after placing order

**Most requested features**

- Post delivery rates
- Expand delivery area
- More restaurant variety
- Update menus frequently
- Allow address editing after submission
- Live chat support
- Ability to rate restaurants and drivers

## Newest reviews (12 of 73)

### 2/5 — Convenience Comes at a Steep Price

*2026-08-02, version 6.8.0*

The app is convenient and easy to use, but the delivery fees are just too expensive if you live in Santa Rita. I’ve seen delivery charges around $23 for an order from Hagåtña, which is almost the cost of another meal. If you live in central Guam, it’s often cheaper and faster to just pick up your food yourself. The app would be much more appealing if delivery pricing was more reasonable for customers in the south.

### 2/5 — No Descriptions

*2026-07-17, version 6.7.0*

I can't see some of the food discriptions

### 3/5 — Reasons

*2026-02-08, version 6.7.0*

The delivery sometimes takes way too long  (2hrs+ at times) and they still haven’t fixed the delivery fee. I place an order and they’ll call me back saying it’s actually an additional charge bc of the incorrect delivery fee. I had the inconsistent delivery fee.The stores available are very limited, wish the had more places available like donki itself or payless or just more variety of food options. Staff who call to inform about the incorrect delivery prices are also rude.

### 4/5 — Great Ordering Service

*2025-12-27, version 6.7.0*

Overall, great ordering service. Customer service promptly notifies if anything is wrong with your order. A life saver when you just don’t feel like leaving your house and too busy to cook. However, recommend they post their delivery rates. I keep getting calls that the delivery fee is wrong, and if I authorize them to charge the difference. Besides that issue, love the app.

### 2/5 — Good idea but i hardly want to use this app

*2024-06-22, version 5.5.8*

Too expensive, either lower the delivery rates or the minimum requirements to order. 20$ minimum plus delivery fee means 30$+ for fast food, plus extra food i didn't want in the first place that i only ordered to meet the minimum. Its a waste, and depressing. In addition, the wait times can be absurd. You benefit since its universally the only delivery app on Guam.

### 5/5 — Very convenient and reliable

*2024-01-06, version 5.5.8*

I always use good to go when I ordered food and I always get good service

### 5/5 — Sweetest exchanges between workers

*2024-01-06, version 5.5.8*

As an employee of Subway and have encountered my fair share of Good to Go employees, I can tell that they all like what they're doing. Based on some of the ones' I've encountered, they are all so well rounded, funny in some cases, and is just an overall great experience with them. In fact, they always make sure that the orders are to the customer's expectations and ensures that it's complete. Their consideration and respect towards the workers of Subway are impeccable as well, so it is definitely recirpocated back.

### 5/5 — Awesome

*2024-01-06, version 5.5.8*

Best ,fast and convenient service

### 5/5 — Why I should win 500.00 dollars

*2024-01-06, version 5.5.8*

The best

### 5/5 — Awesome Delivery Service

*2024-01-06, version 5.5.8*

Good To Go is the most successful delivery service on the island of Guam. I would highly recommend to family and friends about this app!

### 5/5 — Customer service

*2024-01-06, version 5.5.8*

Best app for food delivery. Always consistent in informing me when my food will be on its way and when its in the area. Thank you so much for that.

### 5/5 — Best delivery service on Guam

*2024-01-06, version 5.5.8*

Best and fast delivery service, very respectful and friendly people!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Reasons

*2026-05-18, version 6.7.0*

The delivery sometimes takes way too long  (2hrs+ at times) and they still haven’t fixed the delivery fee. I place an order and they’ll call me back saying it’s actually an additional charge bc of the incorrect delivery fee. I had the inconsistent delivery fee.The stores available are very limited, wish the had more places available like donki itself or payless or just more variety of food options. Staff who call to inform about the incorrect delivery prices are also rude. It’s been a year since using the app and still is generating wrong delivery fees and charging me an insane amount bc of it. Promo codes also don’t work when I tried in the time frame they were available.

### 1/5 — Expect an additional $23 fee

*2026-04-25, version 6.7.0*

I used the app to place an order & it was really slow but generally manageable. However, after placing my order (which included a $7.99 delivery fee), they called to tell me there was another additional $23 delivery fee on top of the stated $7.99 delivery fee for my 3 item order! If your app states one price, then you call to charge your customers 3x more on top of their order price, most reasonable folks will cancel their order. 

Given your monopoly for delivery on Guam, it’s shows a blatant lack of business sense when you as an owner can’t bother hiring competent coders to make a functional app with correct pricing after all these years. 

I will never utilize your service again for any reason.

### 1/5 — Terrible service

*2026-04-19, version 6.7.0*

The worst food delivery app I’ve ever used 2 hours to deliver, and the delivery price was insane, would leave 0 stars if possible, you’d get your food faster if you crawled to the spot

### 1/5 — High Pricing

*2025-11-19, version 6.6.0*

Why does the menu price get higher when the delivery fee is high enough and also plus taxes and fees plus the tip I'm like bro what the

### 1/5 — Bring uber eats to Guam already

*2025-08-03, version 6.5.0*

The app doesn’t enter your address correctly so you get multiple calls with the drivers complaining to you as if you have control over it.

### 1/5 — Delivery Area? Oh just 5 miles of Guam

*2025-07-31, version 6.5.0*

The delivery area they cover is ONLY 5 miles of Guam. If you’re outside of that area they will not deliver to you. So if you’re outside of the 8 bigger hotels you’re fked 🤷‍♂️

### 1/5 — can't put in address

*2025-03-08, version 5.6.5*

I my family stays in summertown estates but i cant input their address for a delivery

### 1/5 — Pick up your own food if you can

*2024-12-08, version 5.6.5*

Getting nickel and dimed on delivery distance. Restaurant that’s less than a 10 minute drive and they add another 5 dollars to the 8 dollar delivery fee because it’s “far.” 3 miles away in any regard is CLOSE. Unbelievable business tactics.

### 1/5 — Can’t get through first step

*2023-11-15, version 5.5.8*

Won’t let me put my address because it’s not in the drop-down list

### 1/5 — Nothing is updated

*2023-07-09, version 2.2.1*

Menu is not updated. Delivery price is not updated. Nothing is updated on this app. I order from this app frequently and I place the same order and I will receive a call that the food I ordered is still not available. Please update your menu and delivery price so I don’t place an order just to receive a call to change my order or that my delivery price is wrong.

## Most praised reviews (10 highest-rated)

### 5/5 — Great customer service!

*2024-02-25, version 5.5.8*

Very satisfied with my order and service from the drivers. Will definitely order again and recommend to others for delivery! Best delivery service on Guam

### 5/5 — Love the app

*2024-01-06, version 5.5.8*

So convenient to order and get my favorite foods

### 5/5 — Fast Service

*2024-01-06, version 5.5.8*

Customer service representative are great and helpful when it comes to ordering.

### 5/5 — Great delivery app

*2024-01-06, version 5.5.8*

My first experience with this app was mind blowing. Love it and easy to use..delivery is always on time and food is still warm

### 5/5 — Great Service

*2024-01-06, version 5.5.8*

Great dispatchers & drivers! Quick deliveries and great convenience!

### 5/5 — Outstanding

*2024-01-06, version 5.5.8*

Highly recommend! One of the best delivery companies here on Guam.

### 5/5 — Good to go the best

*2024-01-06, version 5.5.8*

Nice service, fast and safe, 👍

### 5/5 — Thanks

*2024-01-06, version 5.5.8*

Thanks for the fastest delivery service on guam

### 5/5 — GTG is the best!!!

*2024-01-06, version 5.5.8*

I use GTG a lot of deliveries. 100% recommend

### 5/5 — Good services

*2024-01-06, version 5.5.8*

Good service😊

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
