# Goodcents — user reviews > 122 indexed App Store user reviews of Goodcents by Mr. Goodcents Franchise Systems, Inc., rated 4.76/5 from 5,013 ratings. - Source: https://appshunter.io/ios/app/goodcents/id1065683945/reviews - App overview in markdown: https://appshunter.io/ios/app/goodcents/id1065683945.md - Rating breakdown: 5★ 3,814 · 4★ 307 · 3★ 99 · 2★ 44 · 1★ 114 ## What do users think of Goodcents? Overall sentiment: mixed **Pros** - 👍 Great food and service - 👍 Friendly and helpful staff - 👍 Clean and organized locations - 👍 Fresh ingredients and tasty sandwiches - 👍 Convenient app and rewards program **Cons** - 🐛 App issues with rewards, login, and ordering - 🔒 Concerns about privacy and marketing emails - 🤔 Complaints about pricing and limited customization options **Commonly reported bugs** - App crashes when trying to access rewards or select a location - Issues with logging in, creating accounts, and redeeming rewards - Ordering process is confusing and has multiple problems **Most requested features** - Improve app functionality and user experience - Provide more customization options for orders - Enhance rewards program and make it more user-friendly ## Newest reviews (10 of 122) ### 2/5 — Needs re-order button. *2026-07-08, version 8.6* This app doesn’t remember your last location nor does it remember your last order. Takes me five minutes to order what should take 30 seconds with a simple re-order button like the Jimmy John’s app has. ### 3/5 — App is trash. Sandwiches are good. *2026-07-02, version 8.5* This latest update with the app is trash. So hard to re-order sandwiches which used to be so easy. So hard to place any sandwich order. Used to take 30 seconds to order and now takes 5 minutes to order. The sandwiches are great though but app is not. ### 2/5 — App bad food good *2026-06-08, version 8.4* This app is so bad like what the hell your better off ordering from door dash cant do delivery cant accept card Goes to door dash boom done quicker and faster also if you link this account to apple pay or anything good luck using any of those points your your getting ### 3/5 — Unpleasant Staff *2026-04-13, version 8.2* The person taking the order didn’t listen to the order. I got 2 6” sandwiches and chips and drinks. I got charged for a 6” and an 8”. ### 5/5 — Great food and service *2025-10-19, version 8.2* Always friendly service and fresh food. ### 5/5 — Great food, great service! *2025-05-18, version 8.1* Always very kind and courteous! Have rarely encountered any negative here! Very rare! 5 stars!!! ### 5/5 — Love this place! *2025-04-24, version 8.1* Always clean! Workers are positive, attentive and very accommodating! I love that they have one in Papillion! Great service all around! ### 2/5 — App Needs Some Updating *2025-04-03, version 8.1* I keep having issues getting rewards sent via email to upload to my app. Either you have to miss out on rewards or waste a lot of time trying to figure it out, ### 5/5 — Great food *2025-02-26, version 8.1* Always great food and service. The broccoli cheddar soup is always thick and hot, bread for the sandwiches are soft and fresh! Delicious! ### 1/5 — Requires you opt in for marketing emails *2025-02-09, version 8.1* Won’t let you create an email based account unless you toggle on “send me emails about deals and promotions”. ## Most critical reviews (10 lowest-rated) ### 1/5 — The App *2026-08-16, version 8.6* The app is not user friendly. Worst app we have ever used. ### 1/5 — The App is Broken *2026-07-23, version 8.6* How can someone from good sense allow this app to be active! The app this morning is just not working. Delete and reload the app did not help. Try to login and change passwords not allowed and not recognized. Logged into the website using a browser chose my order for a re-order, the website said my re-order had been complete and added to my cart and nothing in the cart. This has been a problem for the past six months and somebody needs to be fired. I hate to have to call my local location and waste their time taking my calls on the telephone. Bob Rickert ### 1/5 — What happened? *2026-07-14, version 8.6* Latest update appears to have caused an issue with using an uploaded gift card at checkout when ordering through the app. You can access your virtual gift card to have the register scan to use your funds, but really defeats the purpose of uploading a gift card to be used to pay for online orders. Also - you can no longer save/favorite sandwiches or access previous order for quicker order placing. Please fix. ### 1/5 — Update Sucks *2026-07-02, version 8.5* New update is horrible. Doesn’t remember order history, horrible navigation, horrible payment process. Would rate it -5 stars it I could. Absolute disgrace for an app. HORRIBLE. ### 1/5 — Unable to order after the update *2026-06-05, version 8.3* After the update, I haven’t been able to order through the app at my regular location. First, I tried to order pickup, but my card info wouldn’t go through after multiple attempts. Then, I tried ordering delivery, but it forcefully inputs my address incorrectly, gives me an error message that my address isn’t available for delivery at the moment, and STILL charges my card every single time despite the order never going through. I want my money back and I’m never ordering from goodcents until the app is fixed. ### 1/5 — Update sucks, cant place order *2026-06-04, version 8.3* New update doesnt let you complete an order on the app or the website, “payment method times out” Will not be going to goodcents anymore. ### 1/5 — The App is Broken *2026-06-04, version 8.3* The food is good and the people at my Goodcents are excellent. The app sucks and good sense marketing doesn’t realize that there’s a problem. Couldn’t Login today. ### 1/5 — Update killed it *2026-05-29, version 8.3* Just took the update 5/29/26. Had to delete the app to get it to login. Now I am unable to order because it asks me to login again and just says “Your account is currently inactive. Please contact admin.” Although I just successfully logged into the app and can see my rewards. ### 1/5 — Not Worth It *2026-05-19, version 8.2* Love the food, hate the app. Getting stuck in a login loop made me go to Jersey Mikes instead. ### 1/5 — Do they even test this stuff? *2026-03-29, version 8.2* If you change locations, or change your order, you have to re-enter your credit card information every single time. And you have to enter it manually. Instead of wasting my time doing that, I thought, I'll just go write a bad review. ## Most praised reviews (10 highest-rated) ### 5/5 — Sub par app experience *2026-08-16, version 8.6* Rewards throw a generic error. No Apple Pay, have to manually enter credit cards. No saved recent orders ### 5/5 — Easy Ordering *2026-08-12, version 8.6* Every time I order using the app I’ve never had an issue. ### 5/5 — Friendly Staff *2026-07-31, version 8.6* Breanne was very kind in helping me when I was having trouble with the app. I appreciated her concern and attention. ### 5/5 — Yummy *2026-07-17, version 8.6* Everything is so fresh and tasty. Made exactly as ordered. ### 5/5 — Staff *2026-05-29, version 8.3* I came in 10 minutes before closing and employee that helped me was very nice, And the sandwich was delicious. ### 5/5 — Highly recommend *2026-04-01, version 8.2* Love the food and service! ### 5/5 — 1 sub sandwich in town *2026-03-25, version 8.2* Best sub sandwich around ### 5/5 — ALWAYS DELICIOUS AND FRESH!! *2026-03-11, version 8.2* Just had the BEST experience at Goodcents! 🥪🍪 The subs were absolutely outstanding — fresh bread, quality ingredients, and everything tasted incredibly fresh. You can really tell the difference when the bread is baked right there. And the cookies… WOW. Deliciously fresh, soft, and the perfect sweet treat to finish off the meal! Great food, great quality, and definitely a place I’ll keep coming back to. If you haven’t tried Goodcents yet, you’re missing out! ### 5/5 — Easy simple app *2026-02-18, version 8.2* Love this app almost as much as I love MGC wish option to pay cash in store or delivery was available but otherwise it’s great 5 stars ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Excellent *2026-02-02, version 8.2* Great store, clean, friendly staff --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*