# GoodEye — user reviews

> 32 indexed App Store user reviews of GoodEye by 健 陈, rated 3.00/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/goodeye/id990493418/reviews
- App overview in markdown: https://appshunter.io/ios/app/goodeye/id990493418.md
- Rating breakdown: 5★ 14 · 4★ 4 · 3★ 2 · 2★ 3 · 1★ 15

## Newest reviews (14 of 32)

### 1/5 — Update doesn't work

*2017-11-25, version 2.9.5*

Sine the last update 2.9.5 my good eye app doesn't work, just says password incorrect, I've put my password in that many times now I've given up, please sort ASAP as I need this app to work

### 1/5 — Latest update !! Not working

*2017-11-21, version 2.9.5*

Worked fine was happy however latest update I can not connect to my cameras through my iPhone 6 please sort out this issue

### 1/5 — Latest update made it unusable

*2017-11-19, version 2.9.5*

Already was terrible. Latest update now cannot log into my cameras. If you have a choice don't use it!

### 1/5 — Terrible

*2017-09-20, version 1.3.0*

Worked a little then completely stopped?

### 1/5 — Malísima

*2017-09-12, version 1.3.0*

No español y muy difícil para usuario no profesional

### 1/5 — Doesn't work since update

*2017-09-10, version 1.3.0*

Connection failed anytime you try to use it outside of your home wifi. No support!

### 1/5 — Very poor service

*2017-08-09, version 1.2.0*

Have been installing 16 cctv cameras through dvr box for a friend in his shop, have opened all the ports necessary to request outside use to login to the box yet for the past week not been able to, now really annoying me as there's no support like some company's you can get them to remote login and fix and setup for you just like Swann company does...this company don't do this instead they send you a text message or email and give you basic help.ive called them but never got anywhere and even called the broadband company still no luck..all I get is plug in unavailable so I try to obtain the active z to open and view images but that don't work either..I'm at my end here and so is my employer who is frustrated just as much as me and he spend £500 on this rubbish DVD...cameras are all OK though good hd quality but the box and it's software is rubbish not sure what he want to do now but today is last day before we send back for a refund, which is going to be a problem as there all fitted around the shop and extra extension cables bought too so very worrying. Stay clear of this box unless you want trouble. Thanks.

### 1/5 — Error 10005

*2017-07-23, version 1.2.0*

I get an error time out each time I try to view the security cameras on my iPad, very frustrating. How can I contact the developer to sort this out?

### 1/5 — Doesn't work does not have customer support

*2017-04-16, version 1.2.0*

Really bad

### 1/5 — App works can't register to access the cloud

*2017-03-29, version 1.2.0*

App works but I can't register to access the cloud storage. 

No support

### 1/5 — Come

*2017-02-19, version 1.2.0*

App doesn't work. Can't log in

### 1/5 — Cannot login

*2017-01-11, version 1.2.0*

No app support
No one to contact for help

### 1/5 — Useless now

*2016-11-03, version 1.1.0*

Bought the system to hook up my four analog security cams. Incredibly confusing to configure but it did work at first. Haven't been able to view remotely since the iPhone update which is the entire reason I bought this. Waste of money.

### 1/5 — ALMOST BOUGHT A SECURITY SYSTEM...

*2016-08-14, version 1.1.0*

Luckily I decided to check out the app......
Looks like it's upkeep is a possible issue. 
Glad I investigated first.

## Most critical reviews (10 lowest-rated)

### 1/5 — Ali

*2021-12-28, version 2.9.5*

My friend delete the app and download again then yours cameras will worked

### 1/5 — It does not work

*2020-12-29, version 2.9.5*

Ever.

### 1/5 — Configure monitoring area

*2019-10-21, version 2.9.5*

This app does not have The option to configure/edit The monitoring Area of the individual cameras. It would be nice to have it!

### 1/5 — Absolute garbage

*2019-03-17, version 2.9.5*

Terrible app. Slow and lags all the time.

### 1/5 — GOODEYE app

*2018-12-09, version 2.9.5*

This apps is terrible on 4g , always cutting off and trying to use the audio and HD function on it in 4g mode is no no . I am looking for alternative app that is better

### 1/5 — Horrible /not delemdable

*2018-10-24, version 2.9.5*

Got installed and has worked for 20 minutes n now app has NO DEVICES WHEN THERE R 5?!?!?  I put 1 thing for n
My name & my sign in is wrong. Seems odd
Just like most—worked a minute-stinks

### 1/5 — Not working

*2018-08-20, version 2.9.5*

My app all of a sudden has stopped working it shows unknown error please rectify

### 1/5 — Not working with T-Mobile ipv6

*2018-08-08, version 2.9.5*

Please update the software to work with ipv6

### 1/5 — IPV6 issue

*2018-01-20, version 2.9.5*

Phones that are LTE has IP IPV6.. They cannot connect to the cameras that way. They can only connect with phones that are connect to IPV4.

Please update app to support IPV6.

### 1/5 — Crap

*2018-01-10, version 2.9.5*

Doesn’t send me an code to register:/ time waste!!!

## Most praised reviews (7 highest-rated)

### 5/5 — Last update

*2017-11-16, version 2.9.5*

With this update you will need to re-enter your password.

### 4/5 — say 5 But language wasn’t easy to figure out.

*2021-11-01, version 2.9.5*

I’ve had this app for at least a few years. I’ve had no problems from any iOS based iPhone & iPad devices from. This has been seem-less since the very beginning. I know there’s a lot of negative reviews. However I can’t agree.  The app has performed wonderfully on either WiFi, internet, or remotely. I’ve set up 8 cameras and can view all or 4 or 1. Ability to switch between them is as quick as snapshot. I’m brief we love it!

### 3/5 — Not work with T-Mobile network.

*2018-04-18, version 2.9.5*

Need the app to move from IPv4 to ipv6. Please make quick new updates so it will work with T-Mobile network. Otherwise nice app. Thank you.

### 3/5 — Recover password.

*2016-06-25, version 1.1.0*

I'm trying to recover my password but I am unable to do so.

### 2/5 — Retrieve footage

*2020-08-19, version 2.9.5*

The app freezes when reviewing past footage

### 2/5 — UPDATE/更新

*2018-06-04, version 2.9.5*

please update to work on 5G LTE on Iphones!!!!  
請更新以在iPhone上使用5G LTE

### 2/5 — Login issue

*2017-11-22, version 2.9.5*

There was NO issue logging in remotely/internet BEFORE the SW update. The later software version 2. 9. 5 keeps saying "Wrong Password" when click on review the camera.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
