# Goodman Home — user reviews > 8 indexed App Store user reviews of Goodman Home by Goodman Global Holdings, Inc., rated 4.68/5 from 371 ratings. - Source: https://appshunter.io/ios/app/goodman-home/id6447023414/reviews - App overview in markdown: https://appshunter.io/ios/app/goodman-home/id6447023414.md - Rating breakdown: 5★ 310 · 4★ 35 · 3★ 9 · 2★ 4 · 1★ 13 ## Most critical reviews (8 lowest-rated) ### 1/5 — Huge Vulnerability *2025-04-11* The AC unit and inverter tech itself is great. But there is no reason on earth that this system should fail to switch modes from the thermostat when WiFi is down. Talk about a huge apocalyptic IoT problem waiting to happen. All it takes to knock out my AC is a solar flare, a worker cutting a cable down the street, or the homeowner switching internet providers. That is such a big flaw that I recommend everyone stay far away from this company. **Developer response:** Hi, we appreciate you taking the time to write a review, but the thermostat will still continue to be functional locally with wi-fi connected or disconnected. It seems like you may benefit from contacting our thermostat support department. We'd be happy to help you and answer any further questions you may have about your thermostat. Please contact us at 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 1/5 — Does not work *2024-09-27* Do not use does not work!!! **Developer response:** Hi there, we would love to assist in any way! Please don't hesitate to reach out by calling 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 1/5 — Lousy for me *2024-09-24* I am an older owner of a tstat that when it is off line I cannot reestablish connection and have to have service help me. Too complicated. **Developer response:** We are here to help! Please don't hesitate to reach out at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 3/5 — App works ok, but isn’t recognized with Google Home voice controls *2025-06-21* App works well as a standalone, but when I sync with Google Home, it won’t recognize any voice commands. It may be the Google Home issue and integration, but my other thermostat (Nest) works fine for my upstairs. If I could get voice commands to work with the Goodman app, it would be great. **Developer response:** Hi, we appreciate you taking the time to write a review, and provide valuable feedback of a feature that is misbehaving. When you get a chance please send details about your issue to our thermostat support department. You can contact us at 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 4/5 — Goodman Inverter *2025-05-29* Love everything so far. Would be nice to be able to see the individual run times. **Developer response:** Hi, We appreciate your feedback! If in the future you need assistance with your thermostat or app please contact us at at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 4/5 — Great app so far *2025-05-18* I do wish there was an option to view daily usage thru the app such as cycle on/off times. Otherwise the app has been great. **Developer response:** Hi, We appreciate your feedback! If in the future you need assistance with your thermostat or app please contact us at at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST ### 5/5 — It Works *2025-09-25* The size of the thermostat is disappointing; just too tiny to be useful. I don’t understand why the superior Amana thermostat is not used since Goodman makes both systems that are identical. Fortunately, the Goodman mobile app screen output is near the same as the Amana. The Goodman app is also comprehensive and human engineered for quick learning. For the outrageous cost of Goodman horizontal output heat pumps, Goodman owes me Amana thermostats for both my systems. Without an iPhone the Goodman thermostat is non-functional. Come on Goodman this is annoying and a bad look for a good brand. I gave you 5 stars as a gift incentive to make this right for me. **Developer response:** Hi, thanks for sharing your detailed feedback. We understand your frustration with the thermostat size. While we aren’t able to provide or replace products sold by your dealer, your dealer can advise on upgrade options, including different thermostat models like the Amana S thermostat you mentioned , to better meet your needs. For future help with the Goodman Home app or thermostat, contact support at 1-888-593-9988, or goodman.support@daikincomfort.com (Mon–Fri, 6 AM–5 PM PST). ### 5/5 — Great system *2025-09-16* AC control & Performance are outstanding. **Developer response:** Thanks for the great feedback! We’re glad you’re enjoying the app. For future help with the Goodman Home app or thermostat, contact support at 1-888-593-9988, or goodman.support@daikincomfort.com (Mon–Fri, 6 AM–5 PM PST). --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*