# Google Device Policy — user reviews

> 430 indexed App Store user reviews of Google Device Policy by Google, rated 1.70/5 from 2,784 ratings.

- Source: https://appshunter.io/ios/app/google-device-policy/id763852089/reviews
- App overview in markdown: https://appshunter.io/ios/app/google-device-policy/id763852089.md
- Rating breakdown: 5★ 331 · 4★ 133 · 3★ 114 · 2★ 86 · 1★ 2,120

## What do users think of Google Device Policy?

Overall sentiment: negative

**Pros**

- 👍 Works as intended
- 🚀 Functional app

**Cons**

- 🐛 Buggy and unreliable
- 🔒 Privacy concerns
- 💤 Slow and unresponsive
- ⚠️ Difficult to use
- 🔋 Drains battery
- 🚫 Prevents access to other apps

**Commonly reported bugs**

- Constant update prompts despite having latest version
- Fails to sync or connect to accounts
- Locks users out of their accounts
- Causes other apps to malfunction

**Most requested features**

- Improve user experience
- Better integration with other Google apps
- Provide clear instructions and support

## Newest reviews (20 of 430)

### 1/5 — Awesome App (for my competitors)

*2026-05-14, version 3.26*

This is a horrible product. Buggy and a total waste of time and money. We tried to use it to manage our devices (Android and Apple) and it simply doesn’t work. Maybe the Google PM assumed the universe use Android only. 
How embarrassing for Google to ship a product that’s dysfunctional.

### 1/5 — does not work

*2026-05-08, version 3.26*

what the developers were smoking while creating this app. this just doesn’t work at all.

### 1/5 — Não gostei

*2026-04-30*

Experiência ruim e não da clareza sobre o que afeta no nosso dispositivo

### 1/5 — Stupid install Prompt

*2026-04-17, version 3.25*

Decided not to use this for work and now I constantly get the stupid “install the latest version” pop up. I’ve tried everything on line nothing works this basically ruined my phone.

### 1/5 — No use

*2026-04-17, version 3.25*

This app is designed to supposedly help you with work data and all that but it only limits your options and requires you to get this app to do stuff and even if you get it it still doesn’t work. Google please remove this app and the feature requiring this app

### 1/5 — This isn’t a good or reliable app

*2026-03-31, version 3.25*

This app doesn’t work at all, and it’s not recommended to anyone. Google slides directed me to this app, cause I had two accounts and it wouldn’t allow me to go on my school account. It is a waste of time and effect! 
Again, would not recommend!!

### 1/5 — Doesn’t work

*2026-03-26, version 3.25*

The apps doesn’t work

### 1/5 — Horrível

*2026-03-16*

Esse aplicativo é HORRÍVEL, não funciona nada, não consigo entrar nos meus documentos, se fosse para dar uma nota seria ZEROOOO!!

### 1/5 — 使い物にならないカス

*2026-03-16*

論外です

### 1/5 — Um lixo

*2026-03-16*

Pq isso não funciona

### 1/5 — Horrível

*2026-03-13*

Faz tres horas que estou tentando baixar e esta dando erro

### 1/5 — Pessimo

*2026-03-04*

Eu mesma sou a organizadora e não me deixa entrar dizendo que preciso pedir autorização pra mim mesma

### 1/5 — 全く使えない

*2026-02-27*

会社のメールを確認するためにインストールしろと言われたが、Apple Watchがロックされて操作不能になります
設定では簡易パスワード使用化になってますが、Apple Watch側での操作は一切受け付けない仕様になってます
最悪ですね

### 4/5 — Funciona bem, mas precisa de ajustes para instalação

*2026-02-24*

Eu tive as mesmas dificuldades reportadas pela grande maioria das pessoas que reclamaram e pontuaram com 1 estrela. O problema é que ao iniciar a configuração, ele informa que deve baixar a última versão do app (que acabamos de baixar…), quando na realidade, seria entrar nas configurações do dispositivo e liberar a instalação do perfil. Uma coisa bem simples que facilitaria bastante.

### 1/5 — Ruim

*2026-02-01*

Da erro vc não está no navegador conpartivel com Java script

### 1/5 — Annoying

*2026-01-28, version 3.25*

Had to download this just to email and do school work. Absolutely unnecessary and time consuming. Also made me download a lot of things so that’s sketchy.

### 1/5 — This sucks

*2026-01-28, version 3.25*

As a highschool student this sucks

### 1/5 — Terrivel

*2026-01-11*

Mesmo depois de excluir o app porque não funciona, fica pedindo pra atualizar a versão mesmo já estando atualizada, continua aparecendo a mensagem no Chrome pedindo pra atualizar a versão… HORRÍVEL

### 1/5 — Nightmare to set up

*2025-12-30, version 3.25*

This app is terrible to use mainly because the lack of feedback I get as a user. It just says “reinstall app”. I have the workplace account set up but the device policy app isn’t working.

### 1/5 — App does not work on iPhone XR

*2025-12-24, version 3.25*

This app does not work on iPhone XR

## Most critical reviews (10 lowest-rated)

### 1/5 — Security and Privacy Law Concern with Gmail under this Policy

*2026-08-14, version 3.27*

When Gmail is under the policy, my personal Gmail account is also limited. This means that I cannot attach files from my file app in my personal Gmail account nor see any photos in my personal Gmail account. This indicates that the data is not cleanly separated in Gmail app and your employer might have potential to see your personal email life.

### 1/5 — Pessimo

*2026-07-27*

Não acesso o e-mail

### 1/5 — Schlecht

*2026-07-26*

Bleibt hängen

### 1/5 — Péssimo

*2026-07-25*

Não funciona pra nada. O download do perfil não acontece nunca

### 1/5 — Will not work and IT can’t even figure out the issue

*2026-06-29, version 3.26*

The app will not work on my phone or tablet and has become so complicated IT can’t figure out a solution. Currently locked out of all work apps.

### 1/5 — Unable to install profile

*2026-06-24*

After multiple attempts to install profile it says payload mismatch. Even after removing the profile and installing it again the same error appears and I reach nowhere.

### 1/5 — Podre

*2026-06-22*

Eles forçam a gente baixa, aí depois a gente não consegue entrar no e-mail

### 1/5 — Horrivel

*2026-06-19*

Simplesmente não dá para mexer em nada!! Não consigo mais ter acesso ao meu email corporativo pelo celular.

### 1/5 — Horrível

*2026-05-21*

Pq tão ruim.

### 1/5 — Unbelievably bad app

*2026-05-15*

Will never sync which apps you have and don’t have and will prevent you from downloading the work profile version of apps despite not having the App Store version installed. I have never had the displeasure of using software as bad as this

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2025-10-09, version 3.25*

This App is amazing for secondary school students because it keeps your w

### 5/5 — It’s For Work and it Works

*2024-10-17, version 3.23*

It’s designed for company managed google workspaces to lockdown your phone. People complaining that it removed apps are complaining about the policies their own company set. This app doesn’t do anything except download and set up google workspace on your device. It also makes sure google sign in is actually working right across all the workspace apps.

It works like it’s supposed to, and it’s a necessity with iOS 18 since the gmail app can’t install device management profiles anymore (or at least at the time of this review).

### 5/5 — Tranquilo

*2023-10-25*

Basta baixar o app, fazer download do perfil, ir nas configurações do celular e dar o ok. Foi bem rápido e voltei a ter acesso a conta da minha empresa.

### 5/5 — noce

*2021-11-01, version 3.16*

nice

### 5/5 — Simple and Efficient

*2021-06-17, version 3.14*

A very simple and efficient app to provision policies and company apps.  We have used the policy manager for a number of companies and over 10 years only had one issue with certificate installation.  Other than that, works great!

### 5/5 — Bad reviews are largely from dumb people

*2021-06-06*

If your workplace or school uses this app to enforce policies you don’t like, that is not Google's fault, nor does it indicate a problem with this app. If you’re giving this a one-star review because you can’t use your camera or you had to use a better password than the 0000 you’ve been using, go complain to your administrator instead and stop embarrassing yourselves.

### 5/5 — Works great

*2021-05-28, version 3.14*

Just wish apple would limit screenshot control to managed apps

### 5/5 — Unit

*2021-02-26, version 3.14*

So many people think that this app is they complain that the app is made for your work to take over the phone that you install it on that is what it is for

### 5/5 — Bit strange having to review an app to use it

*2021-01-10*

I was given this for my daughters school work seems strange having to review an app you’ve never actually used, but she needs to access it to get her work sent

### 5/5 — Works for me

*2020-06-15*

Some people were raising concerns about privacy, the help section of the app outlines it in detail, and the claim that all privacy is taken away seems unfounded: If you access multiple Google Accounts on your device, only data from your work or school account can be controlled by your organization. For example, if you have a personal Gmail account and a work email account, only information from the work account is available to your employer. Browser activity in private or Incognito mode in Chrome Browser or Apple®Safari® stays private.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
