# Google Maps — user reviews > 8,133 indexed App Store user reviews of Google Maps by Google, rated 4.70/5 from 7,310,696 ratings. - Source: https://appshunter.io/ios/app/google-maps/id585027354/reviews - App overview in markdown: https://appshunter.io/ios/app/google-maps/id585027354.md - Rating breakdown: 5★ 6,164,761 · 4★ 585,888 · 3★ 194,061 · 2★ 84,289 · 1★ 281,697 ## What do users think of Google Maps? Overall sentiment: neutral **Pros** - 🚀 Accurate navigation - 👍 Helpful for travel and exploration - 💡 Useful for delivery drivers - 👍 Reliable traffic information **Cons** - 🐛 Buggy and unreliable directions - 🔄 Constant rerouting without user consent - 🗺️ Inaccurate or outdated maps - 🚧 Dangerous routing suggestions - 🤔 Confusing interface changes **Commonly reported bugs** - Inability to save/access favorite locations - Frequent crashes or freezes - Incorrect address/location detection - Voice navigation issues **Most requested features** - Option to avoid tolls or specify vehicle type - Ability to manually edit/update maps - Better integration with public transit - Improved offline functionality - More customization options for routes ## Newest reviews (10 of 8,133) ### 2/5 — Hard to use *2026-08-23, version 26.33.1* Why is it so hard to find where to edit my Home, work address?? ### 3/5 — Map needs update *2026-08-23, version 26.33.1* This is a great app to get you around to different places. The only problem is, this needs drastic updating with each location. I click on the image in the bottom left but some are dated from 2019. Update the image of each location, please. ### 3/5 — Room for improvement *2026-08-23, version 26.33.1* On review of other map apps, Google Maps is the leader of the pack. It still will lead me to impossible traffic situations (eg make a left onto this multilane high speed congested road) and occasionally fails at directions. Room for improvement ### 2/5 — Add road closures reports *2026-08-23, version 26.33.1* Too often I hit a street you want me to turn on, but the road is closed. This is not the same thing as a lane closure. The whole road is closed. I can’t make this left. I can’t go straight. Often due to construction or events. I live in LA and this happens frequentlyyyyy. Please add the ability for us to add road closures under “add a report” - thanks ### 2/5 — Not great *2026-08-22, version 26.33.1* If it doesn’t know the local area, it shouldn’t make up stuff. Eg. at a train station in Switzerland it makes up exits that don’t exist. If I were Google, I would adress that as a priority. ### 1/5 — Cannot give feedback *2026-08-22, version 26.33.1* If you try to give feedback the app locks up. Nice!!!!! Also despite default browser set to chrome it always launches safari. Stupid and annoying. ### 1/5 — Horrible *2026-08-22, version 26.33.1* This app is a complete disaster. The algorithm sends you on absolutely ridiculous detours across toll roads, side streets and bridges because it thinks it will save you 30 seconds of time. Utterly useless. ### 5/5 — Crystal Clean!!!! *2026-08-22, version 26.33.1* So thrilled we found them! Having such an amazing team take care of our window was key! That are our new go-to!!! Highly highly recommend!! ### 1/5 — Latest update screwed up directions in DC/MD/VA *2026-08-22, version 26.33.1* Latest update can no longer accurately provide directions for toll/no toll on 66 and keeps provoking phantom directions ### 5/5 — 5stars *2026-08-22, version 26.33.1* 5 stars it’s great 😃 ## Most critical reviews (10 lowest-rated) ### 1/5 — I can't add places *2026-08-23, version 26.33.1* Im trying to helping to map easier ever time not accepting!! That not good things ### 1/5 — Rude staff *2026-08-23, version 26.33.1* Walked in and they didn’t even say hello. ### 1/5 — Google maps Gemini update *2026-08-23, version 26.33.1* The last update for Google maps as lost the speaker icon. Now unable to get voice directions. ### 1/5 — SUGGESTIONS REQ. *2026-08-23, version 26.33.1* PLEASE ADVISE/WARNINGS/ALERT TO BUSINESS OWNERS TO PREVENT MISUSE/BRIBERY/PRESSURE PREVENT FROM USERS TO REMOVE REVIEWS. POLICIES SHOULD BE UP-TO-DATE AS ACCORDINGLY TO ADAPT FAIRLY AND REGULARLY BY GIVING NOTIFICATIONS TO OWNERS TO PREVENT ADVANTAGE OR TOWARDS THEIR SENSITIVITIES FROM REAL UNPAID REVIEWERS. OWNERS THUS EXPOSE THEIR LACK OF KNOWLEDGE OF NEGATIVE (BY REAL VIA EXPERIENCE/S) REVIEWS AND SHOULD THEY NEED TO BE RESPONSIBLE OF THEIR ROLE & NOT IGNORE BASIC STANDARDS OF THEIR PLACE. OTHERWISE THEY WILL NEED TO MEET THEIR SIDE OF OWN CONSEQUENCES. (Most recent companies or new seemed to pend reviews on real experiences/feedbacks…? Unsure why my review has been pending for a week now…? Every owner seems to be very sensitive and does not allow negative (where realistic) ratings to be influenced where should be applied fairly. This is becoming very concerning how reviewing is truly affecting and owners takes no strong responsibility to improve whatsoever. Most locations/pinned were very inaccurate, and had to Sherlock Holmes my way out of it. Please address these issues seriously and update hugely… I also highly suggest to add an feature option for select all (drag) to remove from the favourites list, as this will benefit to reset/clear without needing to manually remove per as can take too much time by doing so, without therefore needing to delete your account for a fresh start. ### 1/5 — Does not work *2026-08-23, version 26.33.1* Idk why but it just doesn’t work ive tried everything but it just won’t ### 1/5 — AI sucks *2026-08-23, version 26.33.1* Doesn’t do what you ask it to. Was trying to search for restaurants open now (1230am) to find a place to go to and it showed places that open around 8-11am ### 1/5 — Stay the hell away! *2026-08-23, version 26.33.1* Stay the hell away from this Casino. Never ever play on their online slots unless you enjoy watching your money disappear. ### 1/5 — Sharing links between desktop and mobile app is broken *2026-08-23, version 26.33.1* Sharing a link to a map location to planned itinerary fails to open on mobile app. ### 1/5 — CarPlay *2026-08-22, version 26.33.1* I been noticing a lot of missing areas of the map and navigation issues while using CarPlay ### 1/5 — Wrong addresses at my address. *2026-08-22, version 26.33.1* The addresses 753 and 755 Fritz Zwicke Road are placed on my recreation room and my barn. These are all part of 401 Fritz Zwicke Road. 753 and 755 addresses belong to residents down the private portion of Fritz Zwicke Road. ## Most praised reviews (10 highest-rated) ### 5/5 — Hi!!! *2026-08-23, version 26.33.1* Thanks for showing me some awesome pottery locations!!! ### 5/5 — Muy buena, pero…. *2026-08-23, version 26.33.1* La app está súper, mi única queja es el volumen, lo puse en el máximo y aún así casi no se oye. ### 5/5 — Electrical Company *2026-08-23, version 26.33.1* Mullenburg Electric Co. was one of the best experiences I have had with any electricians in my 28 years in Rapid city. Top in service that was prompt, professional and top notch advice and gave with pleasant attitudes. Jeff and Noah were absolutely the best. Both very efficient. ### 5/5 — 91 Lexus Ls 400 *2026-08-23, version 26.33.1* WOW.. Where do I start. I just don’t have enough words to THANK Tyrone for all everything he done for me. How RELIABLE and HONEST he was. I totally recommend everyone to use them if you have any key issues. And the price is EXTREMELY reasonable and fair with complete customer satisfaction. More than 100% Approval ### 5/5 — 一片新天地。 *2026-08-23, version 26.33.1* 看见了不一样的世界。阴霾散去，阳光灿烂。 ### 5/5 — Overall *2026-08-22, version 26.33.1* Improving all the time. I like it . 👍some new roundabouts around that I have noticed haven’t been submitted as yet ### 5/5 — I love google maps *2026-08-22, version 26.33.1* I love google maps it’s just so great to me if this app ever get deleted I will be sad but I LOVE GOOLE MAPS ### 5/5 — Better than apple maps *2026-08-22, version 26.33.1* Very very good, first time taking the bus today and it was very worth it to use google maps instead of apple maps, apple pls dont nuke me ### 5/5 — Great Customer Service *2026-08-22, version 26.33.1* We worked with Maria to set up our car wash membership. She was great to work with and gave us great customer service! The employees were honest and upfront with us about what the membership includes. ### 5/5 — Review *2026-08-22, version 26.33.1* Would definitely recommend this place! Great Service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*