# Google Pay: Save, Pay, Manage — A simple & secure payment app > U.S. version of Google Pay payment app discontinued. (iPhone/iPad app by Google.) - Source: https://appshunter.io/ios/app/google-pay-save-pay-manage/id1193357041 (this page in markdown: same URL + `.md`) - Developer: [Google](https://appshunter.io/developer/281956209) - Category: Finance, Lifestyle - Price: Free - Rating: 4.65/5 from 1,886,822 App Store ratings · 75 written reviews indexed - Age rating: 12+ - Requires: iOS 16.0 · 178 MB - Languages: American English, Assamese, Bangla, Gujarati, Hindi, Kannada, Malayalam, Marathi, Nepali, Odia and 4 more - Released: 2017-09-18 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/google-pay-save-pay-manage/id1193357041/reviews.md ## What is Google Pay? Make UPI transfers or do mobile recharges, bills and payments to businesses with your bank account with Google Pay, a simple and secure payments app by Google. Join crores of Indians who are using Google Pay for all their payment needs. Refer friends, get the latest offers and earn rewards as you pay. + Multiple layers of security from your bank and Google Your hard-earned money is kept safely in your bank account and you have control over money leaving your bank account*. With a world-class security system that helps detect fraud and hacking, we are committed to keeping your money safe and we work with your bank to protect your payment information, wherever you shop online or offline. Each transaction is secured with your UPI PIN, and you can safeguard your account with a device lock method such as your fingerprint. *Google Pay works with all banks in India that support BHIM UPI. + Conveniently pay water, broadband, electricity, landline, gas bills and more You only need to link your biller accounts once, we remind you thereon to pay your bill with just a few taps. Google Pay works with billers across the country. + Find the latest prepaid recharge plans and easily recharge your mobile plan Recharge any prepaid mobile in fewer steps. Find the best and latest recharge plans as well as repeat recharge in one tap. You can also recharge your DTH connections across all providers. + Check your bank account balance No need to visit the bank or ATM to see your bank balance, quickly view your bank account balance anytime, easily. + Get rewarded Refer friends, get offers and earn cash rewards into your bank account as you pay. + QR code payments Pay by phone through the QR code scanner at your favorite offline neighbourhood shops and merchants. + Shop from specialty brands directly within Google Pay Order coffee, decorate your space, and explore many other brands easily within the app. + Fast & secure payments with your debit and credit cards Add and link your debit and credit cards** on Google Pay and use them for: -Online payments (mobile recharges or at your favorite online merchants apps like Myntra). When you checkout, look for the Google Pay logo or use your Google Pay UPI ID. -Offline payments (at offline shops by tapping your phone on NFC terminals) **Service is rolling out across bank issuers and card network providers. Currently available to Visa cards from Axis Bank (Credit/Debit), HDFC Bank (Credit/Debit), ICICI Bank (Credit), SBI (Credit), and SCB (Credit/Debit) + Book IRCTC train tickets All you need is your IRCTC account and Google Pay can handle the rest with support for Tatkal bookings and instant refunds! + Buy, sell, gift, and earn 24K Gold Trade gold securely with live market rates backed by MMTC-PAMP. Gold is securely deposited in your Gold Locker on Google Pay, or delivered as gold coins to your home. New! You can now also gift gold to friends and earn gold as Google Pay rewards. + Pay online with Google Pay Make payments on websites, apps or within the Google Pay app. When you checkout, look for the Google Pay logo or use your Google Pay UPI ID. + Send and receive money directly from your bank account to any bank account, including those who are not on Google Pay, via UPI transfers There’s no need to worry about reloading wallets and you don't need to do additional KYC. Using NPCI's (National Payments Corporation of India) BHIM Unified Payments Interface (BHIM UPI), money transfers are simple & secure with Google Pay. You must have an Indian bank account with a phone number linked to it to use this version of Google Pay. ## Key features - Payment management - Money saving features ## What do users think of Google Pay? Overall sentiment: negative **Pros** - 🚀 Helpful for recovering lost crypto funds - 🔒 Legitimate recovery service with high success rate **Cons** - 🐛 Instant transfers can take 10 days with no updates - 🔒 Requires sensitive personal information to file disputes - 🤔 Confusing and convoluted app interface - 💰 Charges fees for instant transfers **Commonly reported bugs** - Accounts being suspended for no valid reason - Issues connecting bank accounts and transferring funds **Most requested features** - Faster and more transparent transfer process - Better customer support and communication ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/google-pay-save-pay-manage/id1193357041/reviews.md ### 1/5 — Worst service *2025-10-14* am deeply disappointed with the customer service and support provided by Google Pay, which has been utterly inadequate in resolving a critical issue with my account. For over a month, I have been reaching out to Google Pay’s customer care team regarding an autopay feature that has been erroneously deducting funds from my account multiple times. Despite my persistent efforts, the issue remains unresolved, and the support team has failed to take responsibility or provide a solution. The problem stems from an inability to disable the autopay feature, which displays an error message about a “fingerprint mismatch.” This is particularly frustrating as I use an iPhone without a fingerprint sensor, making the error message irrelevant and highlighting a clear flaw in the app’s system. Initially, the customer care team assured me that the issue would be resolved, but subsequent interactions have been met with dismissive responses, claiming the issue is “not in their hands.” As the operators of Google Pay, it is unacceptable that they are unable to address what appears to be a technical bug or adjust their system to resolve such issues. This unresolved issue has caused significant distress, as I am unable to maintain funds in my account without fear of unauthorized deductions. The lack of accountability and ineffective support have made it impossible to use Google Pay with confidence. I urge Google Pay to address this matter promptly and implement better customer service practices to prevent others from experiencing similar frustrations. I hope this review brings attention to my issue so that a resolution can be provided, allowing me to use the service without further inconvenience. ### 1/5 — Worst Customer service *2025-08-10* I am writing to express my deep dissatisfaction with the service I recently received from your customer support team. I contacted Google Pay support to address an issue I have been facing while trying to add my bank account to the app. Despite following all the necessary steps and ensuring that my bank account details are correct, I have been unable to link the account successfully. However, what was even more frustrating was the behavior of your customer service representative. Instead of listening to my problem attentively and providing any helpful guidance, the representative seemed disinterested and dismissive. Before I could even explain the issue fully or ask any follow-up questions, the call was abruptly disconnected. This lack of professionalism and empathy is unacceptable, especially when customers are reaching out for genuine support. I expected better service from a platform as widely used and trusted as Google Pay. I urge you to look into this matter seriously and take appropriate action to ensure that no other customer has to face such an unpleasant experience in the future. Additionally, I request prompt assistance in resolving the issue of linking my bank account to Google Pay, as this is affecting my ability to make necessary transactions. ### 1/5 — Needs More Control Over Saved Details and Interface Cleanup *2025-05-25* Google Pay is a reliable and convenient platform for money transfers and daily transactions. However, there are a couple of usability issues that need the developers’ attention: 1. No Option to Edit/Delete Saved Bank Details: When using the bank transfer option, there’s currently no way to edit or remove previously saved account numbers. This can be frustrating when account details change or are entered incorrectly. Adding the ability to manage these saved details would greatly improve user control and security. 2. Cluttered Payment History with Unnecessary Profiles: After completing payments, GPay saves people and business profiles in a list that keeps growing. For many users, this becomes a long and mostly irrelevant list. It would be helpful to provide an option to remove or hide these profiles to keep the interface clean and relevant. Hope the GPay team considers these updates in future releases for a more streamlined and user-friendly experience. ### 1/5 — Processing payment. If money is debited from account it will get refunded *2025-03-20* I had paid money to the merchant but it was showing payment still processing and money will get reflects in your account. So i paid again the same amount to the merchant and it got successful. After some time i was checking my transactions history it showed me that i my first transaction got successful so basically i have paid the merchant twice the same money. So i have called the customer care about these issue then he was directly bluffing saying no such message of the transaction processing he can see it was successful when i paid that from that time only really worst customer team google pay have anyways he is giving me advice to goto bank or complain to the authorities but for their side issue why should I waste my time on these things i have to go and check in my bank and take every stress which these google pay don’t care about there customer and really making hectic process. I was using paytm it was really peaceful no such bug or issue was there I shifted to these google pay because i was trusting google services but it really make me sad today the overall experience i had with these google pay platform. Anyway i am going to uninstall these full of bugs application and i will try not to use any google apps where the money transactions happens. ### 5/5 — Feedback and Suggestion *2024-09-14* Love using this app and it’s simplicity. Have been using for a while now. I think it would be much better if there’s a note feature in the transactions we made to the other peoples. Sometimes, I don’t remember what I’ve paid for to this person when I’m calculating my bills at the end of the month. It would so much easy for us to just write the item name that we’re purchasing with the transaction. Right now, I have to use a different app for this thing. The reason behind this suggestion is that often times we as humans made impulse purchase without thinking that if this item worth buying or not. So, when we have a little note taking feature with the transaction that we made to the person/business, at the end of the month we can reflect that purchase and make wiser decisions for the next time. ### 1/5 — Terrible customer support & glitchy app *2024-05-26* I am using google pay for last couple of years for majority of my digital transactions. I am writing this review after struggling with this glitchy app and a futile call and discussion with the customer support. This app has a glitch. It can give you nightmare if you are trying to reactivate your bank account or if you are trying to retrieve your old or existing UPI ID. It offers use of multiple UPI IDs for better transactions but switching between them is impossible at times. After 3 failed attempts at reactivation of bank account or UPI ID, the app does not let you try again for next 24 hours, if you fail again after 24 hours (which is likely because of this glitchy app), you will again have to wait for another 24 hours. And the cycle sadly repeats. I’ve been trying since last two days to meet a deadline for an auto-pay mandate but looks like I will not be able to complete it in thine because of this glitch. I thought calling customer care might be useful but the 2-minute wait followed by a 10-15 minutes of discussion didn’t yield any solution instead made me feel that Google doesn’t really care to offer any quick solution nor fix the issues with the app. After talking to customer care support, I felt that I should stop using this app. I will switch to PhonePe and also hope that Apple soon launches the Apple Pay service in India on full scale so that we have a reliable solution and a good alternative to this glitchy app. ### 5/5 — Helping people make good decisions about recovering their cryptocurrency lost funds. *2023-11-18* In this cryptocurrency trading, forex, or stocks trading differently, from blocking withdrawal to overcharging the trading fees or commissions. Either way, the loss can be permanent if you don't take a quick step to dispute the transaction and get restored. Whenever the chargeback process doesn't work with your bank, involving technology of kyson_aldertech is the most viable option. The technology services focus on withdrawal of hidden denied assets and all other types of reclaims. There are various investment recovery companies, but you need to ensure that you hire a legitimate one. They must have extensive background in handling binary options scams. You need to share your financial account information with filing a complaint with kyson_aldertech, and also you should choose the more reputable and credible one of which is kyson_aldertech as I have done too. Technology is one of the best right now with a very high recovery rate. They are also very swift in getting back your funds. So, you need not wait forever before getting back your funds. You can search them up on google to reach out to kyson_aldertech on instagram. ### 1/5 — Instant Transfer Processing for Ten Days and No Help *2022-10-17, version 164.0* Can I please have my money?? I did an instant transfer ten days ago and the money still says “processing”. I filed an issue the first day and was told GooglePay experienced a technical error and my money would be transferred in 24 to 48 hours. Since then I have to beg for email updates and live chats with employees. The “updates” state that I will be updated again soon. When I ask what the technical issue is and how many more days or weeks my money will say processing, I’m told my issue was “escalated” the first day. I’m told my money will be transferred “soon”. Nobody will help me beyond promising updates that only include a promise for another update. There is NO problem on my part. It was an issue with GooglePay. GooglePay has refused to even hint at a timeline for allowing me to have MY money back. Is this really how GooglePay operates? They have technical errors they can not fix and refuse to communicate? GooglePay has my money and will not let me have it back. That is criminal. ### 1/5 — False sense of security *2022-09-07, version 160.0* I am extremely disappointed with this service. I’ve been trying to file a dispute for almost two months in regards to a fraudulent transaction, and due to Google Pay’s system issues, I have not been able to submit the dispute in which appears to be the only way possible, by using their APP. I’ve attempted to contact them by email, I’ve been disrespected by phone, and every time I’ve called (at this point around 7 times) I’ve been told to wait 48 hours for a resolution. As an act of desperation, I have requested to speak to a supervisor, and I’ve been told they don’t have any contact with supervisors; therefore, they were not able to assist me. I’ve been hung up on a few times, just because I’ve requested to have some kind of answer of what’s going on. In the meantime, my dispute was never filed, and I’m still waiting for them to fix their system issues. It is a real shame such powerful company has such terrible interface, and non existent customer service. I’ve searched online for information on how ti be able to contact a manager from this company, the the information is non existent as well. Only the same customer service number which is good for nothing. I even submitted a “formal grievance” about this issue, but never even received an acknowledgment from their part. As consumers, we use these type of platforms to feel a little safer while doing online transactions, but they have failed me miserably. ### 1/5 — Worst service by Sundar Pichai and his employess *2022-08-23* First of All I must say a big company like google has created a worst payment app. One fine day I was unable to remove or delete my bank account so i raised a ticket by calling them and its 7+ months now and its still the same. When asked them they say the ratofied speech which says “ sorry for the inconvenience. This is the last time u calling and you don't need to worry it will be resolved soon and here it goes and on. Google pay india is not caring about their customers. I think the ceo Mr Sundar Pichai has stopped valuing customers especially from India. This is a shame. People at google I don’t know what they are get paid for especially in customer services. Even supervisors has no answers. Are you guys playing office office? Seriously guys Google is going down in terms of customer service , the worst customer service I have experienced. Nobody have the guts to answer this as they only reply to those who give them 4-5 stars…. Stop giving them so many stars they dont deserve. Mr Sundar Pichai is busy earning money crushing all hopes and respect from Indian customers. I think he doesn’t care anymore about India. ## Frequently asked questions about Google Pay ### What does this app do? The U.S. version of this app was designed to be a simple and secure payment application. It also offered features for saving money. ### Is this app still available? No, the U.S. version of this app is no longer available. It has been discontinued. ### What were the main features? The app provided functionalities for managing payments and included features aimed at helping users save money. ### Is this app free to use? While the app was free to use, its availability has been discontinued in the U.S. Therefore, it cannot be accessed or used. ## Version history (last 5 releases) ### 346.0 — 2026-08-22 We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! Please share your feedback with us, to help further improve your mobile payments experience. ### 344.0 — 2026-08-14 We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! Please share your feedback with us, to help further improve your mobile payments experience. ### 343.0 — 2026-08-04 We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! Please share your feedback with us, to help further improve your mobile payments experience. ### 342.0 — 2026-07-27 We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! Please share your feedback with us, to help further improve your mobile payments experience. ### 341.0 — 2026-07-22 We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*