# Google Smart Lock — user reviews > 308 indexed App Store user reviews of Google Smart Lock by Google, rated 2.50/5 from 614 ratings. - Source: https://appshunter.io/ios/app/google-smart-lock/id1152066360/reviews - App overview in markdown: https://appshunter.io/ios/app/google-smart-lock/id1152066360.md - Rating breakdown: 5★ 181 · 4★ 35 · 3★ 22 · 2★ 46 · 1★ 330 ## What do users think of Google Smart Lock? Overall sentiment: negative **Pros** - 🚀 Works fine - 🔒 Adds extra security layer - 👍 Useful app **Cons** - 🐛 Crashes on iOS 18 update - 🐛 Doesn't work with Yubikey - 🐛 Doesn't work with child accounts - 🐛 Unreliable, constant issues - 🐛 Locked out of accounts **Commonly reported bugs** - Crashes on launch - Doesn't detect nearby devices - Endless login loop - Incompatible with latest iOS **Most requested features** - Support for NFC security keys - Easier setup and usage - Better compatibility with other devices ## Newest reviews (15 of 308) ### 2/5 — Review *2026-06-12, version 1.15* I needed to sign into sign in ### 1/5 — Non sense *2026-06-09, version 1.15* When you open this application for the first time, it ask you a code from the application it self. ### 1/5 — It doesn’t work *2026-06-09, version 1.15* It doesn’t work, plus i already had two factor set up, so why is this needed? ### 1/5 — It generates codes that do not work. *2026-05-29, version 1.15* It simply doesn’t work. ### 1/5 — Way too complicated *2026-05-29, version 1.15* I hate this app. I’m just going around in circles and wasting my life. Whoever developed it, I hate them too! I just hate it so much! Aaaaauuuggghhh!!!! Worst app ever!!! ### 1/5 — Sem noção *2026-05-28, version 1.15* Para instalar ele me solicita a senha dele próprio porém eu já tou logado no celular e nem assim ele loga. Muito ruim ### 3/5 — 보안코드가 안와요 *2026-05-26* 보안코드가 안오는데 오게하는 방법좀요 제발 ### 1/5 — If I wanted this I would have asked *2026-05-21, version 1.15* Forcing me to download a separate app to log into my account that I already had two factor set up on isn’t something I asked for nor that you should force your consumers into without consent. Incredibly hard to sign into your account when the app you need to sign in needs you to be signed in already, which you can’t do without the app that requires you to have been signed in. ### 1/5 — Why? *2026-04-23, version 1.15* Why do I need this app on Apple? Why can’t I use g.co/sc like on EVERYTHING else? STUPID. And after all that , it still doesn’t work. Googles authentication is all over the place and never the same place twice. It’s so bad, I’d rather trust Palantir. ### 1/5 — Useless *2026-03-24, version 1.15* I’ve never seen an app as useless as garbage used by apple to authenticate. Apple is drained as garbage as this one if you keep using ### 1/5 — Horrible *2026-03-11, version 1.15* Doesn’t work. Too bad that the TV industry is plagued by Google TV. Doesn’t even work for scanning QR code to sign in. This is why I hate Google. Doesn’t work for the most basic use case. ### 1/5 — Loop infinito *2026-03-11* Para criar uma chave no aplicativo, ele pede a chave criada no aplicativo. ### 1/5 — Completely useless *2026-03-10, version 1.15* Force me to download to generate completely useless code ### 1/5 — Scam *2026-03-07, version 1.15* Google baited me into downloading this app with free YouTube premium. Downloaded this app because it was the only way to get it and now the ad for YouTube premium is mysteriously gone. Sketchy stuff ### 1/5 — Does not function well at all *2026-01-21, version 1.15* Does not function well at all ## Most critical reviews (10 lowest-rated) ### 1/5 — Complete waste of time *2026-08-16, version 1.15* Too convoluted and confusing! Cannot sync or generate code despite attempts on multiple platforms. FIX THIS NONSENSE! ### 1/5 — Abandoned *2026-08-15, version 1.15* Does not function on modern mobile OSes Last update over a year ago (as of Aug 2026) ### 1/5 — Google FAIL *2026-08-12, version 1.15* When you try to authenticate a Gmail login, it asks you to go to the Smart Lock app to generate a code. But you’re already in Smart Lock trying to log in so you can’t generate a code. Option 2: scan a QR code. Except you’re on your phone trying to log in so you can’t scan that code. I’ve spent more than 2 hours in the past two days trying to log into my work email on my phone (that I magically lost access to. I was signed in since I got that account) because Google decided I need two factor authentication. Right now. I never turned it on and can’t log into my account in Smart Lock to turn it off. ### 1/5 — Brilliant *2026-08-04, version 1.15* Please use Google smart lock to log into Google smart lock ### 1/5 — Smart lock? more like dumb lock *2026-07-28, version 1.15* I need to install Smart Lock and generate a code to log into my google account. In order to generate a code, I need to log in to my google account. See the problem here? For a multibillion dollar company, Damn google is stupid ### 1/5 — Useless *2026-07-16, version 1.15* Trying to recover my account ant this app is just an infinite loop! ### 1/5 — Unusable *2026-07-01, version 1.15* I cannot login without using a passkey that I have never created. I click to use another method to login, and it only gives me the option to use a passkey. Tell me, how am I supposed to use a passkey that doesn’t exist? How have you just decided to lock me out of my own account even though I have all imaginable credentials to this account minus a non-existent passkey? ### 1/5 — Terrible *2026-06-18, version 1.15* It doesn’t work. Incredibly hard to setup and make use of it therefore not useful. ### 1/5 — absolutely not *2026-06-16, version 1.15* google simply does NOT need access to every bluetooth device I own. I will NEVER use this utility. time to switch to Tuta, or Proton, I think! ### 1/5 — Worst thing Google has made *2026-06-14, version 1.15* I miss the old two factor. This garbage and Google alike think that I’m going to somehow scan a QR code to sign into my email while I’m holding my phone as if my front facing camera can scan a code on my screen. I can’t sign into anything hardly without going through an endless loop of garbage. Negative stars if possible ## Most praised reviews (10 highest-rated) ### 5/5 — Works fine for me *2026-06-25, version 1.15* Not sure if it’s just me but it works fine and I guess barely anyone uses it to rate new ratings ### 5/5 — Oh no *2026-05-24, version 1.15* The only ### 5/5 — Otimo *2026-04-17* Muito fácil de usar muito bom ### 5/5 — 👍 *2026-02-20, version 1.15* Works like they said it would ### 5/5 — Ok *2025-10-13, version 1.15* How to use? ### 5/5 — Works fine after disabling content blockers in safari *2023-09-25* Initially had issues but after disabling content blockers in my safari settings it works. I must have some third party extension blocking a Google domain. ### 5/5 — Ótimo Aplicativo *2022-11-30* Eu comecei a usar este aplicativo para a segurança, ele está me ajudando e sempre funciona quando preciso de proteção. Informa sempre e pede minha autorização quando preciso. Muito bom, recomendo. ### 5/5 — App crashes iOS 15.2 *2022-01-08, version 1.7.4* App crashes on opening ever since I upgraded to iOS 15.2 ### 5/5 — Excellent! But it helps to know good security practice. *2021-10-27, version 1.7.4* This is a really useful extra tier of security to wrap around your online access and services. I would suggest though that muppets who don’t know anything about good practice steer clear. Like not writing down/ recording and securely storing your main key details. Lol!! IF you know security basics and have common sense then this is a solid addition. ### 5/5 — Nice! *2021-06-22, version 1.7.4* Works great thanks google👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*