# goop Kitchen — user reviews > 23 indexed App Store user reviews of goop Kitchen by Dom Food Group, LLC, rated 4.90/5 from 1,450 ratings. - Source: https://appshunter.io/ios/app/goop-kitchen/id6444534277/reviews - App overview in markdown: https://appshunter.io/ios/app/goop-kitchen/id6444534277.md - Rating breakdown: 5★ 1,365 · 4★ 31 · 3★ 18 · 2★ 10 · 1★ 26 ## What do users think of goop Kitchen? Overall sentiment: positive **Pros** - 🚀 Easy to order - 🍔 Delicious and healthy food - 💯 Great customer service - 💰 Reasonably priced **Cons** - 🐛 Buggy app and website - 🤔 Clunky and difficult to navigate - 🔑 Inconsistent password rules between app and website **Commonly reported bugs** - Incorrect delivery time estimates - Password reset issues **Most requested features** - Improve editing functionality in the bag - Provide better address saving and customer service access ## Newest reviews (4 of 23) ### 5/5 — Goop is my love language 🪩 *2023-03-07, version 1.0.2* ❤️❤️❤️ ### 5/5 — easy to use & love the rewards *2023-03-06* thank you for making an app!!! so easy to order from all 3 menus at once. 🙏 ### 5/5 — The best *2023-03-02, version 1.0.1* Love me some goop! ### 5/5 — LOVE THIS PLACE! *2023-03-01* Great app and AMAZING food! App is easy to navigate and we can’t get enough of the food! ## Most critical reviews (10 lowest-rated) ### 1/5 — Prohibitively difficult to use *2026-07-24* I don’t understand why you use punchh for your password reset and account creation. It’s impossible to use and not to mention the login regularly glitches so that I can’t login to my account. It’s annoying that I even need an account just to order. Fix your website ### 1/5 — Developers have abandoned this app *2026-05-12* I had trouble logging in and discovered the same issue I was having was reported in reviews from a year ago. Clearly the developers have abandoned this app. ### 1/5 — Worst app- impossible to reset your password or change delivery address. *2026-04-27* The most frustrating and poorly designed app. Always glitches and when you go to change your password it’s a nightmare. A very small box at bottom. Makes me not want to order from goop ever. ### 1/5 — App is trash. *2026-03-29* Foods great, app is faulty at best. Points have been deleted 2x now, I’ve give up on ever having the app work correctly. Please fix the app to be easier to use. Points shouldn’t ever expire either. Step it up Goop! ### 1/5 — Buggy App & Website *2025-06-27* We have issues every time we try to order. Multiple things go wrong. Very buggy. ### 2/5 — Kind of a mess *2025-08-29* This app needs some problems fixed. First, if you create an account and password on Goop Kitchen’s website, that password may not work in the app because the app’s password rules are different from the website’s. Also, if you reset your password via the app, the problem is the same — the app generates a reset email which takes you to a webpage where again the password rules do not match those the app enforces. Also, when I ordered, the estimated delivery time the app was reporting was 7 hours off (ostensibly displaying the time in a time zone 7 hours ahead of me). ### 3/5 — Needs improvement *2026-02-24* At their core, the app and web work, but they’re definitely clunky and not the easiest to navigate. Issues with editing items in bag, saving correct address, finding customer service. Definitely need to improve some basic functionality. ### 3/5 — App works, UX subpar *2024-02-08* I can successfully order food through the app. User experience could be improved tho. 6/10 for functionality. ### 3/5 — Not great *2023-03-06* 2 big problems! One is that it tricks you into tipping up front. My order was :20 minutes late which is why I prefer to tip after I see how the service is. 2nd problem is that there is not a way to connect to customer service to let them know if there is a problem. The other features are very easy to use. ### 5/5 — Perfect Every time! *2026-08-01* Food is great! True goop style for high end products and présentation. In fact I am dieting now only with the meals. Wish me luck! ## Most praised reviews (9 highest-rated) ### 5/5 — Great food, poor app experience *2026-05-22* The login needs to support sign in with Google. ### 5/5 — GHF *2026-01-18* Thrilled to have access to healthy and DELICIOUS food on a delivery app. Heaven has arrived ### 5/5 — Great food and customer service *2024-12-16* Use to order via DoorDash but have found dealing directly with this app saved me loads of headaches from dealing with DoorDash cos Goop’s customer service is very on point good! Also food quality very tasty and clean. So glad Goop decided to go into food cos it has saved me tons of time trying to find clean foods that I can trust. Hope they continue to grow great! ### 5/5 — Very Yummy *2024-12-13* Very yummy food, lots of options and reasonably priced! ### 5/5 — Wonderful experience *2024-10-24* They figured it out. This app experience has made it so much easier to order and they’ll handle any customer service issue right away. Wonderful food and always there when you need it! ### 5/5 — Goop *2024-06-22, version 2.2.0* Doug was great ### 5/5 — Customer Review *2023-07-30* Good healthy food. Good service ### 5/5 — Delicious food and reasonably priced! *2023-05-10* So nice to have this healthy, yummy food ready and waiting after a long day at work:) Thank you for making goop kitchen accessible and affordable! ### 5/5 — Best healthy takeout on the planet! *2023-03-28* I am doing DrJunger’s clean program and lost 10 pounds using this food. It is delicious!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*