# Gopher Request — user reviews > 49 indexed App Store user reviews of Gopher Request by Gopher, Inc., rated 4.30/5 from 127 ratings. - Source: https://appshunter.io/ios/app/gopher-request/id1438150218/reviews - App overview in markdown: https://appshunter.io/ios/app/gopher-request/id1438150218.md - Rating breakdown: 5★ 103 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 20 ## What do users think of Gopher Request? Overall sentiment: mixed **Pros** - 👍 User-friendly and easy to use - 🚀 Fast and efficient service - 🤝 Great for odd jobs and errands - 💡 Innovative concept for community help - 🌟 Excellent customer service - 💰 Reasonable fees and good pay for Gophers - 💬 Good communication from Gophers - 💯 Reliable for deliveries and pickups - ✨ Saves time and effort - 👍 Supports local community **Cons** - 📉 Lack of active users/couriers - ⏳ Long wait times for service - 🐛 Glitchy and buggy software - 🚫 Unreliable service at times - ⚠️ Potential for legal issues due to third-party nature - 🤷‍♂️ Difficulty getting help or support - 😵‍💫 Requests expiring due to delays **Commonly reported bugs** - Software is glitchy and buggy - Unable to type in card numbers - Requests disappear after closing the app - System returns error messages during sign-up - Username/email taken but no password reset link - Time out errors when writing reviews - Blank pages after login **Most requested features** - Improve app stability and reduce glitches - Increase the number of active couriers - Faster support response times - More reliable transaction processing - Better user interface for inputting information ## Newest reviews (12 of 49) ### 5/5 — College move-in *2023-08-18* We used Gopher for the first time earlier this week to help with moving our daughter into her college dorm. Our gopher, Alex, was a great help! He was friendly and efficient. Our unloading time was probably nearly cut in half with his help. I highly recommend getting a gopher to help with a move-in! ### 5/5 — Awesome way to get a second set of hands *2023-08-18* We’re loving Gopher. So far, we’ve used gophers to pick up groceries, run errands, staff a sporting event and even help with a college move-in. We’re even getting to know some of our favorite gophers by name! ### 5/5 — Top App *2023-07-08, version 2.16* This is legit a top app bar none - the service provided is completely amazing and keeps people safer and happier ### 5/5 — Very Happy *2023-05-11* Used the app recently to have some heavy items removed from my home that my husband and I couldn’t do alone. Everything went smoothly and the app was super easy to navigate throughout the whole process. Will definitely use again! ### 5/5 — You can’t get login resent to you *2022-10-05* Reached out to them about an old account and not being able to get logged in. They fixed all issues and am happy with Gopher tech. **Developer response:** Glad we could quickly help! If others read this and have an issue with an account created years ago (back when log in was with email address/password, please reach out to support@gophergo.io and we'll get you back up and running in a flash! ### 5/5 — Great App *2022-09-16, version 2.9.0* The guys who created this are awesome! The app is great as well I look forward to seeing the future of this App ### 5/5 — My go to delivery app *2022-03-25, version 2.4.1* Love using Gopher for delivery. Especially when sometimes the Gophers are my friends 🙌 ### 5/5 — phenomenal app *2021-10-04, version 2.1.1* Very good, should download! ### 5/5 — Too easy! *2021-03-09, version 2.1.1* App was user friendly, submission process straight-forward, service was timely and my gopher was super nice. ### 5/5 — Quick and easy! Saved me Time! *2021-02-09* I needed to pick up a package from a print shop located about 35 minutes away from my house. I was trying to save money by picking it up myself instead of paying for FedEx overnight ground shipping or the printer’s courier service, both of which would cost me around $15. However, neither of those could get my item to me any sooner than 48 hours. Instead, I offered $12 on Gopher and I had my item on my doorstep within 75 minutes! It was amazing, saved me a couple of dollars, and my kids were thrilled to not have to drive an hour round-trip at rush-hour just before dinnertime. ### 5/5 — Seamless and saved me hours / headache!! *2020-12-22* Love gopher! Seamless experience. Highly recommend!! I had a Craig’s list furniture pickup and rather than ask my husband to borrow his car, find a babysitter for my daughter, be a bit nervous (as a woman) to meet random people at their house —I had a strong gopher with a truck jet up to get it for me! Looove the experience! ### 5/5 — So Much better than DoorDash and GrubHub *2020-12-15, version 2.1.1* This app is cheaper, easier, and less complicated than all the other delivery apps. The gophers also communicate with you every step of the way. LOVE THIS APP. ## Most critical reviews (10 lowest-rated) ### 1/5 — no active users *2025-12-27, version 3.7.4* impossible to get something delivered due to lack of couriers ### 1/5 — Worst *2025-10-28, version 3.7.1* Asked for my address 4 times, software is so bad and glitchy. Wouldn’t let me type in my card number. 1985 technology ### 1/5 — Dead app that should be buried *2025-10-02, version 3.7.1* I placed a request and waited almost an hour before contacting support. It said they reply in under 20 min and so I waited and waited and now it’s been an hour of waiting for a reply. Waited so long my request expired. Don’t waste your time with this app. ### 1/5 — Cruddy. *2025-09-05, version 3.7.1* I tried to order something and while it allowed me to input my credit card, it wouldn’t allow me to put in the other necessary information, which made me think that perhaps this app is just trolling for card numbers. ### 1/5 — I can’t believe… *2024-06-10* nobody thought of this before! Oh, they did. It’s called “classifieds”, and they’ve been around since the invention of the printing press. You’ll have a LOT more luck just going to Craigslist than you will with having YET ANOTHER MIDDLEMAN try to insert themselves into your day-to-day business on this. Need a plumber? Call a plumber! With classifieds, there are no recorded transactions. In this case, however, “Gopher” becomes a *transactional agent*, meaning it is only a short matter of time before an unlicensed “electrician” or non-bonded “plumber” does some work on here and causes an enormous ACTIONABLE problem, and Gopher becomes Gone-pher. Your idea to become the 3rd party agent in a bunch of classified ads sets Gopher up for countless legal issues in the future. **Developer response:** Hi There, so you're saying only upward from here. Challenge accepted! :) ...and thank you for the opportunity to share our blog link (https://gophergo.io/blog/) with anyone who wants more information about the services available on the Gopher Marketplace... and how we've specifically solved for some of the previous challenges one might find when looking for help in the "classifieds," "Craigslist" and any other relatively anonymous hubs. Providing you with access to the best workers your community has to offer is our top priority! From the High School Delivery Driver to the (licensed and bonded) 20-year experienced Electrician and every great worker in between. ### 1/5 — I can’t believe… *2024-05-14* nobody thought of this before! Oh, they did. It’s called “classifieds”, and they’ve been around since the invention of the printing press. You’ll have a LOT more luck just going to Craigslist than you will with having YET ANOTHER MIDDLEMAN try to insert themselves into your day-to-day business on this waste of cpu cycles. Need a plumber? Call a plumber! The fact that you took the time to actually make this speaks volumes about everything else you “do”. With classifieds, there’s no recorded transactions. In this case, “Gopher” becomes a transactional agent, meaning it is only a short matter of time before an unlicensed “electrician” or non-bonded “plumber” does some work on here and causes an enormous ACTIONABLE problem, and Gopher becomes Gonpher. You really gotta learn to think more than 5 minutes ahead of yourself. **Developer response:** Hi There, so you're saying only upward from here. Challenge accepted! :) ...and thank you for the opportunity to share our blog link (https://gophergo.io/blog/) with anyone who wants more information about the services available on the Gopher Marketplace... and how we've specifically solved for some of the previous challenges one might find when looking for help in the "classifieds," "Craigslist" and any other relatively anonymous hubs. Providing you with access to the best workers your community has to offer is our top priority! From the High School Delivery Driver to the (licensed and bonded) 20-year experienced Electrician and every great worker in between. ### 1/5 — If the gopher is the whole well it ain’t going anywhere *2020-09-17, version 2.1.1* I downloaded Yep occasion to gophers have the same app when I signed up and I did everything I was expecting something instead of I get a blank page entirely there was nothing blank just a weight paper so assuming that there was nothing in my are of where I live so California so oh well taking up space for something I can’t use ### 1/5 — I need a refund immediately *2020-08-25, version 2.1.1* First of all I was super excited about using this app, because my cars currently in the shop and I’m feening for nicotine. You guys charged my card $30 and my service was not accepted. I simply closed out the app because it was bugging and returned and my request was gone. Showing no history yet I have the charge on my card. Run me my money ### 1/5 — Buggy App *2020-08-21, version 2.1.1* During sign up the system kept teturning error messages - then it claimed that the username email address was already taken but it provides no link to reset password. Even writing a review was difficult due to time out errors. So here it is: full of bugs! ### 2/5 — Not reliable *2025-01-27, version 3.7.0* It’s good WHEN you can actually get someone to deliver! Provided a $25 tip and waited for hours still didn’t get a driver. More miss than hit! ## Most praised reviews (10 highest-rated) ### 5/5 — Ms Tam *2026-05-05* This is a really cool app. I used it a couple of times. Once my car stalled and I needed a ride home from Walmart. Quick & easy put in my info and got a ride for me and my friend with our shopping packages. We live within 2 blocks of each other and the driver didn’t mind the 2 stops. I have even signed up to possibly be a Gopher myself. ### 5/5 — Great app *2025-04-17, version 3.7.1* Awesome for finding extra hands for odd jobs I have! ### 5/5 — Moving items inside house *2025-03-27* Jay Fields did a great job moving a queen bed upstairs and 7x10 rug to the same room-he also fixed the front door lock. Willing to go the extra mile to make things right! Highly recommend him! Susan Folk ### 5/5 — Wow. Amazing delivery service *2025-02-21, version 3.7.1* Surprised as heck that this app doesn’t have more reviews!! Great delivery service and other requests. ### 5/5 — Download this App as Fast as you can!! *2024-09-04* No really! I doubted an app like this even existing! I was looking for delivery of items that I could not obtain at this time from the convenience store, and a driver was available that was so pleasant to deal with! I’m telling you! And the support team was so attentive at answering any of my questions in a VERY timely manner I must add! I am quite impressed! I also gave a $20 tip for the items because I felt in todays times that would be quite helpful, honestly if I had it- I would have tipped larger, but you can favorite your driver and have the same person always come in clutch for you! It’s absolutely underrated! I can’t thank Gopher enough as well as my amazing delivery driver! Please download this app! ### 5/5 — Just Started Gopher *2024-04-23, version 2.22.1* Gopher now in Nevada. Fast & Easy. Not a lot of drivers but Nadia ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Awesome *2024-04-08* I used gopher for the first time I had to put in a couple of requests and it was finally excepted , I am stranded at home right now without a car for almost a month so this was amazing my order was excepted she picked up what I needed paid for it and delivered I will totally use this again (I also got a call from the owner and he was so helpful it was above and beyond) thank you again ### 5/5 — Great app for getting things done *2024-01-31* Needed an old hot tub removed and disposed. Using a Gopher was easy. I had 6 offers within a few hours and a few days later the job was done for a fair price. ### 5/5 — Great customer service *2023-11-13, version 2.18.1* Wonderful customer service! Replies right away! Offers great pay for services! Highly recommend! ### 5/5 — 10/10 Cusromer Service *2023-10-10* I’ve been using Gopher for about 6 months and I am continuously blown away by their customer service. Not only can I make very specific requests that are gladly picked up by their carriers, they go above and beyond with their customer support. I had a issue with my payment methods during my last transaction (issue on my part) and Gopher reached out to me directly by phone before I could even ask for help. I’ve been happy to use this service for all of my needs, but now I’m thrilled to spread the word. The extra care goes a long way! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*