# GoPhoto:AI Photo & Video Maker — user reviews > 242 indexed App Store user reviews of GoPhoto by AIX Studio, rated 4.40/5 from 3,281 ratings. - Source: https://appshunter.io/ios/app/gophotoai-photo-and-video-maker/id6479585500/reviews - App overview in markdown: https://appshunter.io/ios/app/gophotoai-photo-and-video-maker/id6479585500.md - Rating breakdown: 5★ 2,550 · 4★ 168 · 3★ 119 · 2★ 70 · 1★ 374 ## What do users think of GoPhoto? Overall sentiment: negative **Pros** - ⭐ Best app ever - ✨ Constantly adding new features **Cons** - 💸 Requires payment for full access - 🚫 Doesn't work as advertised - 🤖 AI-generated images look unrealistic - 🐛 Buggy and unreliable - 💔 Disappointing experience **Commonly reported bugs** - Face detection not working - Slow processing times - Subscription issues **Most requested features** - Free trial option to test the app - More transparency on paid features ## Newest reviews (17 of 242) ### 2/5 — 4.4 ?? Ridiculous *2026-08-18* I bought, by mistake, the first week. So I figured might as well give it a try. The first one was OK, but did not resemble the face on the photo I provided. So I tried another. And that is when hell broke loose. It keeps giving me creations “Failed” again and again. And on top of that it keeps using coins! What a waste. How can I get my money back? **Developer response:** Hello, we’re sorry that the generated results did not meet your expectations and that some attempts failed. We understand your concerns about coins being used when generation fails. Please contact us through the app with screenshots of the failed creations, if possible, so we can investigate further. ### 1/5 — Terrible app *2026-08-04* Terrible app. The AI completely changes facial features, and the results look nothing like the original photos. The free trial was also misleading—I was charged £9.99 during what was advertised as a free trial period. Very disappointing. I would not recommend this app. **Developer response:** Hello, we’re sorry to hear that the app did not meet your expectations. We understand your concerns about the AI changing facial features too much and the free trial experience. We appreciate your feedback and will continue working to improve the generation quality, output accuracy, and overall user experience ### 1/5 — Cambian rasgos faciales *2026-08-04, version 4.4.0* Cambian los rasgos faciales ### 1/5 — Muy mala *2026-08-01, version 4.4.0* No me gustó my mala app ### 1/5 — Didn’t work for me *2026-08-01, version 4.4.0* It’s too slow to catch ### 2/5 — Disappointing *2026-07-31, version 4.4.0* The ai never generates your video the same way as in the promo clip. The promo clip is your absolute best case scenario but not likely to be achieved. The videos are buggy and the chat doesn’t resolve any shortcomings. ### 2/5 — Vina and apo *2026-07-27, version 4.4.0* Very good ### 1/5 — App doesn’t work *2026-07-26* App is useless and doesn’t work at all. My settings are allowing full access and I can not see any of my photos Somehow I got 2 to upload but nothing happens when I click on them ### 1/5 — Access *2026-07-26, version 4.4.0* Doesn’t allow access unless you buy a subscription ### 1/5 — Ganz anders *2026-07-25* Also die Videos sind ganz anders wie abgebildet und dann so viel Geld für nichts **Developer response:** Hello, we’re sorry to hear that the result did not match your expectations. We appreciate your feedback and will continue working to improve the output quality and overall user experience. ### 1/5 — Fake *2026-07-20, version 4.4.0* You guys fake ### 1/5 — Fake *2026-07-16, version 4.4.0* Looks horrible just as soon use ChatGPT ### 1/5 — Price *2026-07-16* It’s so pricey **Developer response:** Hello, thank you for your feedback. We understand your concern about pricing, and we will continue working to improve the app experience and the clarity of our subscription information. ### 1/5 — Avoid!!! *2026-07-14* It said 7 day free trial but still charged me. Refund me right now **Developer response:** Hello, we’re sorry to hear that the app did not meet your expectations. We understand your concerns about paid access and overall experience, and we will continue working to improve the app and the clarity of our subscription information. ### 1/5 — HUGE CON!!! *2026-07-14* It tells you that you can have a 7 day FREE trial but when you sign up for that, it immediately charges you £9.99. Incredibly misleading and has been reported and a charge-back initiated. SCAM SCAM SCAM **Developer response:** Hello, we’re sorry to hear about your experience. Subscription charges and renewal timing follow the terms displayed at the time of purchase and the status of the subscription in the app store account. If you believe there was an incorrect charge, please review your subscription details and cancellation timing and contact the platform’s support team directly for refund assistance. ### 1/5 — Es una estafa.. *2026-07-13, version 4.3.0* La descargué para probar si valía la pena y las fotos nunca cargan.. y si de pura suerte carga una.. le presiono en el botón generar y no hace nada… ### 1/5 — Full ücretli *2026-07-11, version 4.3.0* Bir tane bile ücretsiz içerik yok. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not free *2026-08-28* Not free **Developer response:** Hi, thank you for your feedback. The app offers free features, while some advanced AI tools and content require a subscription. We’re sorry if this was not clear. We are working to make our pricing and subscription information more transparent in the app and on the App Store page. If you have any questions about a purchase or subscription, please contact us at [your support email] and we’ll be happy to help. ### 1/5 — Free Trial is fake *2026-08-19, version 4.4.0* Don’t subscribe to this. I signed up because they offered a 7 day free trial but ended up charging me $18.99. I disputed this with Apple and they didn’t do anything about it saying the refund was not eligible. I tried using it and the AI images looked NOTHING like me and my partner. A complete scam! The response below is a load of BS, because I already contacted Apple and they wouldn’t supply a refund. Maybe you should get in touch with them and advise them to allow this. ### 1/5 — Worst money ever spent *2026-08-18* This is absolutely failed product. Not sure how this was approved by apple. Basically a con product. **Developer response:** Hello, we’re sorry that the app did not meet your expectations. We appreciate your feedback regarding the product experience and will continue working to improve the quality and reliability of the app. ### 1/5 — Quase cai no GOLPE!!! *2026-08-14* CUIDADO!!! Apresenta o botão “Start Trial” mas custa 59,90 essa semana de teste e depois de 7 dias passa a cobrar o valor cheio de 69,90. Não tem como justificar é feito para induzir ao erro. **Developer response:** Hello, we’re sorry to hear about your experience. Subscription charges and trial eligibility follow the terms displayed at the time of purchase. We appreciate your feedback and understand your concerns about subscription clarity. We will continue working to improve the transparency of subscription information and the overall user experience ### 1/5 — 👎🏻 *2026-08-12* This application 👎🏻👎🏻👎🏻👎🏻👎🏻 **Developer response:** Hello, we’re sorry that the app did not meet your expectations. We appreciate your feedback and will continue working to improve the app experience and performance. ### 1/5 — É UMA ROUBADA! Não baixam e não fazem teste grátis é golpe *2026-08-12* Fiz teste grátis e veio me cobrando um absurdo, mesmo eu cancelando o teste fui cobrada de um valor por semana, não deixei meu cartão salvo e ficou com saldo negativo aqui na Apple Store e não consigo atualizar nenhum app por causa dessa cobrança abusiva !! Quero que removam essa cobrança o mais rapidamente possível ou entrarei com processo judicial **Developer response:** Hello, we’re sorry to hear about your experience. Subscription charges and trial eligibility follow the terms displayed at the time of purchase. If you believe there was an incorrect charge, please review your subscription details in your App Store account and contact Apple Support directly for refund assistance. We understand your concerns and appreciate your feedback. ### 1/5 — 😑😑😑 *2026-08-12* Vsf tudo de vcs tem q pagar **Developer response:** Hello, we’re sorry for any confusion about pricing. Subscription and purchase information is displayed before confirmation in the App Store. We appreciate your feedback and will continue working to make our pricing information clearer ### 1/5 — ⭐️ 1 STAR — “FREE TRIAL”?! REALLY? *2026-08-11* GoPhoto Pro charged me even though I cancelled my subscription BEFORE the free trial expired. If I cancelled before the trial ended, why was I charged?! 😡 Extremely frustrating and misleading. and now saying its ot eligible for refund???? **Developer response:** Hello, we’re sorry for the concern this has caused. Subscription charges and trial eligibility follow the terms displayed at the time of purchase. If you believe you were charged incorrectly after cancelling, please review your subscription details in your App Store account and contact Apple Support directly for refund assistance ### 1/5 — Cheatin and stealing money *2026-08-07* These people are scammers. They advertised a one-week free trial, but as soon as I signed up, they charged €11.99 from my account. I contacted them several times, but they refused to refund my money. The app is terrible and has almost no useful content. It’s definitely not worth the price. Very disappointing. I do not recommend this app at all.they are cheating youvand stealing your money please be careful i will claim against them in app store also **Developer response:** Hello, we’re sorry to hear about your experience. Subscription charges and trial eligibility follow the terms displayed at the time of purchase. If you believe there was an incorrect charge, please review your subscription details in your App Store account and contact Apple Support directly for refund assistance. We also appreciate your feedback about the app experience and will continue working to improve it. ### 1/5 — Trial *2026-08-07* You can’t even try the app without having to go thru payment during trial period what a disappointment **Developer response:** Hello, we’re sorry to hear that the trial experience did not work as expected. Trial eligibility is determined by the App Store and the terms displayed at the time of purchase. Please review your subscription details in your App Store account, and contact Apple Support if you believe there was an issue with the trial or billing. ## Most praised reviews (10 highest-rated) ### 5/5 — Terbaik *2026-07-15* Suka edit di aplikasih ini **Developer response:** Hello, thank you so much for your support and your positive feedback. We’re glad to hear that you enjoy editing in the app. ### 5/5 — Falso *2026-07-08* Ele prometeu 7 dias de experiência e já cobrou uma semana, fora que o resultado fica horrivelmente diferente de você mesmo, só engana! No Ari da cobrança já cancelei e solicitei o reembolso, eles agem de má fé! E ainda cobram por cada criação dentro deste aplicativo horrível! **Developer response:** Hello, we’re sorry to hear about your experience. Charges and trial eligibility follow the terms shown at the time of purchase. We also appreciate your feedback about the result quality and will continue improving the overall experience. If you believe you were charged incorrectly, please check your subscription details and contact the app store support team for refund assistance. ### 5/5 — Magnifica *2026-07-06, version 4.3.0* Fotos increíbles ### 5/5 — Ótimo *2026-07-05* Ótimo **Developer response:** Hello, thank you so much for your support! We’re glad to hear that you had a great experience with the app. ### 5/5 — Happy Birthday 56 *2026-07-02, version 4.3.0* La sidra y apagando las velas del pastel ### 5/5 — Espectacular *2026-05-26, version 4.2.1* Amo esta aplicación , la mejor de todas las que he probado ### 5/5 — Dance *2026-05-16, version 4.1.0* Blackpink ### 5/5 — App No Longer Load *2026-05-05* I still have a subscription til Nov 2026 but the app just stop load and I’ve even tried to uninstalled and reinstalled. There was no way of contact for assistance. **Developer response:** We’re very sorry for the inconvenience this has caused. Please make sure to contact us through Settings > Feedback in the app, and we will do our best to resolve the current issue for you as soon as possible. ### 5/5 — iade talebi *2026-05-03, version 4.0* Uygulamanın indirilmesini onayladığımı sanarken yanlışlıkla satın aldım ve hemen aboneliği sonlandırıp ücret iadesi talebinde bulundum. ücret iadesi talebim 2 kere reddedildi. Üstelik yanlışlıkla aldığımı,uygulamayı kullanmadığımı ve öğrenci olduğumu belirtmeme rağmen. Ödediğim ücret bir aylık abonman (yol) param. Biraz vicdan sahibiyseniz lütfen paramı iade edin . ### 5/5 — BERBAT!!!!!! *2026-04-28, version 4.0* En çok yıldızı verdim ki öne çıksın diye . Bu ne daha kullanmadan nasıl olacağını bilmeden nasıl abone olabilriz ki berbat bi uygulama indirdim hemen siliyorum --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*