# GorillaDesk

> All-in-one field service management software for scheduling, invoicing, and business growth. (iPhone/iPad app by GorillaDesk.)

- Source: https://appshunter.io/ios/app/gorilladesk/id978627591 (this page in markdown: same URL + `.md`)
- Developer: [GorillaDesk](https://appshunter.io/developer/978627590)
- Category: Business
- Price: Free
- Rating: 4.40/5 from 58 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 178 MB
- Languages: American English
- Released: 2015-05-28
- Data updated: 2026-08-23
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/gorilladesk/id978627591/reviews.md

## What is GorillaDesk?

Grow your field service business with all-in-one scheduling, invoicing, automation & more.

GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.

## Key features

- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment

## What do users think of GorillaDesk?

Overall sentiment: positive

**Pros**

- 👍 User-friendly and simple interface
- 🚀 Efficient for business operations
- 💡 Powerful features for planning ahead
- 🌟 Game-changer for business growth
- 💰 Affordable and scales with business
- ✅ Great value for the price
- 🚀 Simplifies overall work
- 💯 Unbeatable value for cost
- ✨ Constantly improving and updating
- 🤝 Amazing customer support
- 📈 Helps businesses scale tremendously
- 📚 Offers templates for various businesses
- 🔄 Seamless business operations
- ✅ Integral part of business operations
- 🚀 Time-saving features
- 💯 User-friendly and easy to learn
- 💡 Innovative and cutting-edge features
- 📊 Top-notch reporting
- 📈 Frequent useful updates
- 🎯 Intuitive and feature-rich
- 🌟 Great company and customer service
- 💯 Backbone of many companies
- 🚀 Efficient in-field and in-office use
- ✅ Seamless customer information storage
- 🔄 Continuous improvements
- 🌟 Fantastic customer service
- 🚀 Streamlines success
- ✅ Automates reminders and requests
- 💯 Makes invoicing and scheduling easy
- 🚀 Saves hundreds of hours monthly
- ✅ Easy to set up and start working
- 💯 Best service software app
- 🚀 Robust and frequently updated app
- 💡 Excellent for techs and office staff
- ⭐ 6 stars for customization and ease of use
- ✅ Great for one-man operations
- 🚀 Integrated and fully functional
- 🌟 Best bang for buck

**Cons**

- 🐛 App glitches and malfunctions often
- 🐛 Network connection issues
- 🐛 Laggy and buggy on iPhone
- 🐛 Server updates disrupt work day
- 🐛 Data loss issues
- 🐛 Difficult to retrieve old documents
- 🐛 In-app updates can make app worse
- 🐛 App won't open sometimes
- 🐛 Requires strong data connection
- 🐛 Limited integrations
- 🐛 Sales tax calculation errors with QBO
- 🐛 Server reboots in middle of day
- 🐛 Malfunctions often
- 🐛 App is terrible on iPhone
- 🐛 Constantly have to close app
- 🐛 Problems sending emails
- 🐛 Can't long press on schedule
- 🐛 Force you to keep account you don't need
- 🐛 Contacts blocked after pausing account
- 🐛 Criminal and forceful seizure of data
- 🐛 Update errors, screws something else up
- 🐛 App is terrible
- 🐛 Downtimes and unplanned system downtimes
- 🐛 Lost data
- 🐛 Latest update is buggy
- 🐛 Impossible to reach competent human
- 🐛 Tech can't add notes or materials
- 🐛 Jobs can't be loaded
- 🐛 Not being heard
- 🐛 Lacking basic search
- 🐛 Invoice paid is in US dollars, not local
- 🐛 Unnecessary in-app updates
- 🐛 Pre-made contracts are state-specific
- 🐛 No basic search functionality
- 🐛 Can't connect to server on iPad
- 🐛 Works better on Android
- 🐛 Not recommended
- 🐛 Worst customer service
- 🐛 Unsure about customer service
- 🐛 Lacking
- 🐛 Downtimes, loss of data and unplanned system downtimes
- 🐛 Impossible to reach a competent human

**Commonly reported bugs**

- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments

**Most requested features**

- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
- More free contracts
- Dark mode option
- Advanced analytics dashboard

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/gorilladesk/id978627591/reviews.md

### 5/5 — Awesome customer service

*2026-08-14*

Chad and his team at gorilla desk are the best! Customer service is huge to us and every ticket we submit we get a response within the hour. Can’t ask for more!

### 5/5 — Service CRM

*2026-07-22*

This platform has exceptional customer support and they are constantly rolling out new features. I run my whole company through this software. Scheduling, routing, sales, estimates, website, phone, text, and email just to name a few. Highly recommend.

### 5/5 — Owner and Operator

*2026-06-10*

This app is by far the best app for my pest company. I have used Pestpac and switched because it was too complicated. Love the fact I can see ahead and plan ahead.  Any reviews less that 5 star are either not using it properly or not using the more powerful features.  Thanks for making me look soo professional.

### 5/5 — Game changer

*2026-06-09*

The GorillaDesk app completely changed my business starting in 2021 when we switched over from a hybrid model of a very less reliable app and paper. We have grown with this company and they continue to make this app better month after month.

### 5/5 — Great App!

*2026-06-09*

We love this app! It is so simple and user friendly, yet has everything you need to run a small business!

### 5/5 — The best!

*2026-06-09*

Amazing customer support, has helped our pest control business scale tremendously

### 5/5 — Best for pest

*2026-06-09*

Run a pest control business or similar service based business this platform has helped us stay organized so we can grow at a faster pace than previous systems. The pricing also grows with you so when you’re small, it doesn’t cost a lot and as you grow, you naturally add features as you can afford them and they become relevant to your business.

### 5/5 — A must app for pest control operators

*2026-06-09*

I love this app!! This app simplifies my all around work. I like the different versions they offer and they’re fairly priced. The value that you receive for what you pay for is unbeatable. Prior to starting my pest control company I shopped around for a good CRM and this one by far exceeded them all. I like that they offer a free two week trial. Give them a try, you won’t be disappointed!

### 5/5 — BPS

*2026-06-07*

Made our lives so much easier… very affordable and always making the app better

### 5/5 — First company I used, never had to look after

*2026-06-06*

I’ve been using GorillaDesk since I started my business in January 2023. I’ve had nothing but great things to say about the operating system. My only issue I had was when they switched from the old version to the new version for the user interface, but I quickly got over it seeing how everything played out. It’s honestly a great operating system and an affordable cost that does a lot for you. They constantly listen to their community and always are updating the app and trying to improve things.

Not only is it geared towards Pest Control, they offer many different Templates for other business owners, like landscapers, etc.

Great app!

## Frequently asked questions about GorillaDesk

### What does GorillaDesk do?

GorillaDesk is an all-in-one tool designed to help field service businesses grow. It provides solutions for scheduling, invoicing, automation, and overall operational organization.

### What are the key features of GorillaDesk?

Key features include comprehensive scheduling capabilities, efficient invoicing tools, business automation to streamline processes, and features to empower technicians and impress customers.

### Is GorillaDesk free to use?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium or free model. Specific pricing details would typically be found within the app or on its official website.

### Who is GorillaDesk designed for?

This application is intended for owners and operators of field service businesses who need to manage their operations more effectively. It aims to help organize workflows, manage technicians, and improve customer interactions.

### How does GorillaDesk help grow a business?

By providing an integrated platform for essential business functions like scheduling and invoicing, GorillaDesk helps field service businesses operate more efficiently. This efficiency can lead to better resource allocation, faster payments, and improved customer service, all contributing to business growth.

## Version history (last 5 releases)

### 3.4.4 — 2026-08-14

- New: Color Coding Tiles on Mobile Calendar View
- New: H1 and H2 Headers Now Available in Notes
- Community Fixes

### 3.4.3 — 2026-06-05

- Fix: Add line items to estimates without selecting a template.
- Community fixes and improvements.

### 3.4.2 — 2026-05-18

- NEW: Tipping
- NEW: Ability to Choose Estimate Template
- NEW: Convert Estimate to Service Plan
- NEW: Hide Devices on Paperwork
- NEW: Move Sentricon Device to another customer
- NEW: Termination Notes on Customer Profile
- NEW: Job History for Jobs in Service Plan
- FIXED: Missing Note's Attachments
- FIXED: Unable to save object in Sketch
- FIXED: Multi-units is showing in alphabetical order
- FIXED: Upcoming events are ordered incorrectly
- FIXED: Device pins are not showing on the map
- FIXED: Image attachments not loading
- FIXED: 'Today' button is showing Yesterday in Calendar
- FIXED: Job tiles not visible
- Other community fixes

### 3.4.1 — 2026-03-20

- Community fixes

### 3.4.0 — 2026-03-10

- NEW: KONG AI
- NEW: Schedule Color Picker
- NEW: Map of Device Pins
- Fix: App keeps logging out
- Fix: VoIP call connection issues
- Fix: VoIP issue when connecting to car systems
- Fix: Incorrect job count when switching from offline to online
- Fix: Notifications opening the wrong customer account
- Fix: Job completion applied to the wrong account
- Fix: GPS tracking issues

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## More apps by GorillaDesk

- [DoorMamba](https://appshunter.io/ios/app/doormamba/id6745770368)

All apps by GorillaDesk: https://appshunter.io/developer/978627590

## Related topics

[gorilla desk](https://appshunter.io/ios/topics/gorilla-desk)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*