# Gorillas: Grocery Delivery — Fast & Online Food Shopping > Fast grocery and food delivery service with over 1,000 products at retail prices. (iPhone/iPad app by Getir Germany GmbH.) - Source: https://appshunter.io/ios/app/gorillas-grocery-delivery/id1510225647 (this page in markdown: same URL + `.md`) - Developer: [Getir Germany GmbH](https://appshunter.io/developer/1693200476) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.70/5 from 2,655 App Store ratings · 164 written reviews indexed - Age rating: 4+ - Requires: iOS 13.6 · 124 MB - Languages: American English, Danish, Dutch, French (France), German (Germany), European Spanish - Released: 2020-05-22 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/gorillas-grocery-delivery/id1510225647/reviews.md ## What is Gorillas? FRESH GROCERIES & FOOD DELIVERED TO YOUR DOOR IN MINUTES. 1,000+ PRODUCTS AT RETAIL PRICES. We are Gorillas and we are on a mission to change the way that you do groceries. We believe that in a world where we have the technology to go to the moon, grocery shopping has to be radically faster and much more convenient! And the best thing is: we deliver at retail prices. Choose from a wide selection of products including fresh fruits, vegetables, dairy, vegan items and refreshing drinks. We aim to be faster than you! WHY GORILLAS? ► Fast Delivery: Our rider crew is full-time and delivers your order within minutes! ► 1,000+ Products: Order anything you can find in your local supermarket. Choose from 1,000+ products. ► Easy Payment: Pay easily using all major credit cards, PayPal, Apple Pay and Google Pay. ► Retail Prices: All of our products are at retail prices! ► Contactless delivery: You have the option to have our rider leave your order at your doorstep. WHAT PRODUCTS DO WE DELIVER? ► Fruits & Veggies: Apples, bananas, avocados, oranges, lemons, limes and more. ► Bakery: Bagels, bread, rolls, wraps, and buns. ► Dairy & Eggs: Milk, eggs, yogurt, butter, cheese products. ► Meat & Fish: Steaks, chicken breast, burger patties and more. ► Deli: Cooked meats, charcuterie, sausages. ► Drinks: Seltzer, kombucha, energy drinks, juices, flavored water. ► Ice Cream: Pints, sandwiches, and dairy-free bars. ► Breakfast: Cereals, eggs, bread, jam, and oats. ► Frozen: Frozen ready meals, frozen pizza and more. ► Sweets & Snacks: crackers, nuts, hummus, popcorn, chips, and salsa ► Vegan & Vegetarian: Milk alternatives, meat alternatives, plant-based nuggets. ► Baby Products: Baby formula, baby food, diapers, wipes, baby care products. ► Toiletries: Vitamins, medicine, sexual wellness, oral care, hair care, first aid, menstrual care, soap and sanitizers. ► Household Items: Cleaning supplies, laundry products, tissues, dishwashing. HOW DOES IT WORK? 1. Download our App 2. Add your favorite products to the cart 3. Place your order 4. Enjoy groceries at your door in minutes From Gorillas with love ## Key features - Fast delivery in minutes - Over 1,000 products available - Retail prices - Contactless delivery option - Wide selection of groceries - Easy payment options ## What do users think of Gorillas? Overall sentiment: mixed **Pros** - 🚀 Extremely fast delivery - 👍 Friendly and helpful delivery staff - 🎁 Generous with freebies and surprises - 🛒 Wide selection of products - 💳 No minimum order requirement **Cons** - 🐛 Technical issues with the app - 🕰️ Longer than expected delivery times - 💰 Inflated prices compared to competitors - 🔍 Limited product information - 🤖 Poor customer service and lack of response **Commonly reported bugs** - App crashes and freezes - Incorrect order deliveries - Refunds and credits not processed properly - Delivery addresses not recognized **Most requested features** - Ability to tip delivery drivers - Improved product descriptions - Option to disable promotional notifications - Loyalty program or rewards system ## Recent user reviews (10 of 164) All indexed reviews: https://appshunter.io/ios/app/gorillas-grocery-delivery/id1510225647/reviews.md ### 5/5 — Great app - sad to see them close down *2024-05-10, version 2.13.2* Really wish they wouldn’t! ### 1/5 — Wrong order *2024-05-02, version 2.13.2* Terrible I payed 15 pound for unwanted alchahol ### 3/5 — Closed down *2024-05-02, version 2.13.2* This app doesn’t exist anymore. It was great! Getir bought the company and now they are closing locations in the US, UK, and Europe. ### 1/5 — AVOID - Didn’t give me refund for cancelled order *2024-04-30, version 2.13.2* Gorillas cancelled my order, didn’t issue me a refund even after I chased three times. Ended up having to dispute the charge via my bank - it’s been a month and I still haven’t had the money back! Avoid avoid avoid! ### 1/5 — Charger for product, but never delivered *2024-04-05, version 2.13.2* The customer support service is very poor: “We have Out of Stock, and that is why we charged you for the product, but couldn’t deliver it. You should get a refund, but we don’t know when and we can’t send you any confirmation of a refund.” ### 1/5 — Barely any food on the app *2024-04-03, version 2.13.2* Lately there is hardly any food, no milk except for oat milk ew, hardly any meat. Like one vegetable...I dont know if theyre going out of business but all the food is grayed out for many days now which is so weird. ### 1/5 — Double billed me and never responded *2024-04-02, version 2.13.2* I had two payments taken from my account for shopping using the app. When I tried to discuss this I was told to wait by the bot. I got a person who said they had issued a refund and it would be deposited shortly. It didn’t happen - then I reached out via email - no response at all. Support is clearly terrible as there is no number to call anyone and no one answers the emails. I then raised a fraud claim with my bank and they reimbursed me. I was fobbed off to by support (just wait up to 7 days). No one cares at all at Gorillas. My advice - don’t use this app based on my experience! Dreadful service. ### 1/5 — Send you the stuff no-one wants *2024-03-14, version 2.13.1* If you order vegetables expect to get the tiniest one on the shelf and no help from customer service. They send you the stuff no-one would pick up for themselves. ### 3/5 — Used to be a powerhouse, but they sold out to Getir. *2024-03-03, version 2.13.1* Gorillas used to be my favourite delivery service when it first opened, the prices as well as how quick deliveries came was something a lot of other services could ever hope to desire. Unfortunately, as with competition, it was bought out by Getir, and ever since they did that, delivery prices absolutely skyrocketed, and the fee itself for delivery has become far too steep. I’m afraid I can’t recommend this service any more, they don’t have the same personality they used to, where they cherished their customers. They even gave new customers a bag, sometimes even throwing in sponsored freebies! It’s now just Getir 2.0 ### 1/5 — Really went downhill fast *2024-03-02* The app hasn’t functioned properly at all this week and customer service has been extremely unhelpful. The app places holds on my credit card for the order but then fails with 0 explanation and the only explanation that support has given me is that there’s a bug and if I try reordering with one of the items removed it “might” work, but they don’t tell me which item I need to remove and Gorillas already placed multiple holds on my card that won’t be lifted for a few days. Awful customer service experience. Used to feel like it was run by people but this is just the normal thing of a startup cutting costs and getting worse and worse as they get absorbed by a merger or when they’re trying to be profitable. The prices of the groceries on the app have also gone up, with fewer discounts. Would not recommend gorillas anymore. ## Frequently asked questions about Gorillas ### What is this app? This app provides a fast and convenient way to order groceries and food for delivery directly to your doorstep. It offers a wide selection of over 1,000 products, including fresh produce, dairy, vegan items, and household essentials, all at retail prices. ### How fast is the delivery? Delivery is exceptionally fast, with orders typically arriving within minutes. The app's rider crew is full-time and dedicated to ensuring quick fulfillment of your grocery needs. ### What kind of products can I order? You can order a vast array of products, similar to what you'd find in a local supermarket. This includes fresh fruits and vegetables, bakery items, dairy and eggs, meat and fish, drinks, ice cream, breakfast items, frozen foods, snacks, vegan and vegetarian options, baby products, toiletries, and household items. ### Is there a cost to use the app? The app itself is free to download and use. You pay for the products you order, and these are offered at retail prices. Payment can be made easily using major credit cards, PayPal, Apple Pay, and Google Pay. ### Can I have my order left at my door? Yes, the app offers a contactless delivery option. You can choose to have the rider leave your order at your doorstep for added convenience and safety. ## Version history (last 5 releases) ### 2.13.5 — 2024-05-15 Bugfixes & performance improvements ### 2.13.4 — 2024-05-14 Bugfixes & performance improvements ### 2.13.3 — 2024-05-14 Bugfixes & performance improvements ### 2.13.2 — 2024-03-20 Bugfixes & performance improvements ### 2.13.1 — 2023-09-06 Bugfixes & performance improvements ## Apps similar to Gorillas | App | Rating | Price | Category | | --- | --- | --- | --- | | [Uber Eats: Food & Groceries](https://appshunter.io/ios/app/uber-eats-food-and-groceries/id1058959277) | 4.8 (10,435,384) | Free | Food & Drink | | [Instacart: Groceries & Food](https://appshunter.io/ios/app/instacart-groceries-and-food/id545599256) | 4.8 (4,614,675) | Free | Food & Drink | | [Shipt: Order Grocery Delivery](https://appshunter.io/ios/app/shipt-order-grocery-delivery/id971888874) | 4.9 (133,477) | Free | Food & Drink | | [Gopuff - Grocery Delivery](https://appshunter.io/ios/app/gopuff-grocery-delivery/id722804810) | 4.8 (248,091) | Free | Food & Drink | | [Mercato: Grocery Delivery](https://appshunter.io/ios/app/mercato-grocery-delivery/id1484829783) | 4.8 (7,393) | Free | Food & Drink | | [talabat: Food, grocery & more](https://appshunter.io/ios/app/talabat-food-grocery-and-more/id451001072) | 4.6 (315,819) | Free | Food & Drink | ## More apps by Getir Germany GmbH - [Gorillas Riders](https://appshunter.io/ios/app/gorillas-riders/id1572451579) All apps by Getir Germany GmbH: https://appshunter.io/developer/1693200476 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*