# GOSCOM — user reviews > 103 indexed App Store user reviews of GOSCOM by GOSCAM (Shenzhen Gospell Smarthome Electronic Co., Ltd.), rated 1.70/5 from 296 ratings. - Source: https://appshunter.io/ios/app/goscom/id1256904227/reviews - App overview in markdown: https://appshunter.io/ios/app/goscom/id1256904227.md - Rating breakdown: 5★ 42 · 4★ 5 · 3★ 6 · 2★ 25 · 1★ 218 ## What do users think of GOSCOM? Overall sentiment: negative **Pros** - 👍 Easy installation - 🚀 Worked great initially **Cons** - 🐛 Frequent connectivity issues - 🔥 App crashes and freezes - 🤖 Poor customer support - 🔑 Login/registration problems - 📹 Camera not working as expected - 🔍 Unreliable motion detection - 🔒 Security and privacy concerns **Commonly reported bugs** - Cameras not recognized after app updates - Inability to delete account information - Sync issues with 5G networks - Landscape mode not functioning properly **Most requested features** - Ability to view recordings remotely - Improved video and audio quality - Better notification settings - More customization options ## Newest reviews (17 of 103) ### 1/5 — Will not connect to Wi-Fi *2023-05-20, version 6.1.9* I’ve changed passwords and everything still will not connect no way to contact very disappointed ### 1/5 — need help *2023-05-14, version 6.1.9* was working great not a single problem and today in the moring it loged me out and everytime i try to log in it just says fail or stays lodeing anyone else haveing this problem ? ### 1/5 — 영상다운도 이미지도 계속 오류납니다 *2023-03-27, version 6.1.9* 될땐 가끔 되는데 오류 너무 심해요 ### 1/5 — They are a piece of crap!! *2022-05-10, version 6.1.6* And you don’t have a phone number to call!! ### 1/5 — Why did it not add my service *2022-04-21, version 6.1.6* I paid at least $160.00 bucks last month and just now realizing I only have one camera out of three with cloud storage ### 1/5 — Why do I see someone else’s camera? *2022-01-24, version 6.1.6* Why do I see someone else’s camera? ### 1/5 — Does NOT Work *2021-09-25, version 6.1.6* This app will NOT connect the camera to my wifi & yes, it IS 2.4! So frustrating ### 1/5 — Not great *2021-08-23, version 6.1.4* Get what you pay for.. loses signal Or goes off line a lot recording isn’t great ### 1/5 — Something is wrong with APP *2021-07-29, version 6.1.2* Was not connecting, decided to reinstall now the app will not download.. will have to send back equipment due to faulty APP!! ### 1/5 — Bad *2021-07-27, version 6.1.2* Nunca carga page la para guarda y poder ver después y no sale nada ### 1/5 — Useless *2021-07-24, version 6.1.1* It will not connect to my WiFi because if you have 5G WiFi it will not connect….. WHY? ### 1/5 — Awful app to go along with awful camera *2021-06-19, version 6.1.1* Okay ### 1/5 — Can’t access recordings in version 6.0.9 *2021-06-18, version 6.1.1* Bring back version 6.0.6 please. Urgent ### 1/5 — Can’t connect, “too many devices”. *2021-06-18, version 6.1.1* My wife and I have the app on our phones and iPad. After the most recent update, in now get a message saying “too many devices connected”. So it’s useless to me. ### 2/5 — Loved it until…. *2021-06-09, version 6.1.0* It’s worked like a dream until it just slowly stop letting me do thing. I can’t view my messages anymore. I can’t add new cameras. I can’t even talk through the cameras that are working. I really need these things fixed so I can’t keep an eye on my kids ### 1/5 — Still Doesn’t Work Since Last Update *2021-05-28, version 6.1.0* Still can’t view saved videos from all my cameras since the last update. At this point the cameras are useless. Very disappointed. Is there any other software these cameras would work with? ### 1/5 — This camera is junk it won’t work *2021-05-03, version 6.0.9* This camera is jump ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t even get in the app *2025-10-05, version 6.1.9* No verification code sent no matter how many attempts I try ### 1/5 — App ver 6.1.9 isn’t working properly - won’t allow scanning code on back of camera. *2025-06-28, version 6.1.9* App was great until the option to scan the QR code on the back of camera quit working. The option shows up but nothing happens when selecting the option. As a result the camera cannot be set up. ### 1/5 — Working one month ago, but stopped working *2024-05-30, version 6.1.9* This camera & App are very frustrating, until a month ago was working, but not now! Can anyone from this company help? Thanks ### 1/5 — Motion detection, recording to card not functioning on any of my cameras. *2024-02-29, version 6.1.9* Stopped working after previous update. ### 1/5 — App recording *2024-01-15, version 6.1.9* App recording only works if sd card isn’t in and pay for it but now I pay for it and have sd card too and it isn’t working ### 1/5 — Can’t even get into account *2024-01-13, version 6.1.9* Just registered with a username and password and keeps telling me password is incorrect. If you think I’m going to keep retrying an account over and over you’re insane. Trash cameras, trash app ### 1/5 — Frustrated 😡😡😡 *2023-10-15, version 6.1.9* It’s been 3 days. I tried everything from uninstalling to reactivate. App is broke I can’t contact or email the owner of the app. It keep telling me user don’t exist. Horrible service ### 1/5 — Does not work *2023-09-02, version 6.1.9* Had two cameras for a year and then both stopped working this is trash, the support option on the app does not work neither it's trash don't buy this camera ### 1/5 — Wants GPS Location AND wifi password *2023-07-13, version 6.1.9* Title says it all ### 1/5 — Never worked *2023-06-07, version 6.1.9* Wasted money and time. ## Most praised reviews (10 highest-rated) ### 5/5 — Even I installed it easily 😂 *2021-07-21, version 6.1.1* I’m no tech whizz but as an older gent ,and not that tech savvy , this app couldn’t have made it easier easier for me , ### 5/5 — Works great *2020-12-26, version 6.0.5* I like how the app works, I wish I had more cameras for this app. ### 5/5 — Glitch on saved videos *2020-04-01, version 5.1.3* You can no longer scroll forward on the saved videos. Also you can not save the recording anymore. ### 4/5 — Good *2020-04-08, version 5.1.3* iPhone XR and Google Pixel 3xl work perfectly. Set up was a bit difficult, figured it out and for the price, can’t complain. ### 4/5 — Problema con el Qr *2020-01-16, version 5.0.9* Pues le di reset y cuando lo pongo para ver código Qr está borroso y rayado no hay otra forma para acceder a la cámara sin necesidad del código? ### 4/5 — Good app few problems *2018-08-25, version 4.0.0* App works well and can view camera but not getting any push notifications ### 3/5 — Great until motivations stopped *2019-02-07, version 4.0.7* Works really well until the notifications stopped after 2 or 3 weeks of use. The developers need to fix this app. ### 3/5 — No audio from room where monitor is in. *2018-10-28, version 4.0.4* The mic to talk to the room works but I can’t hear anything from the room with the newest update which is super important for a baby monitor. I wish the camera would allow you to rotate the image 90° instead of just 180°. The camera looks at the baby bed sideways because of it. ### 2/5 — 로그인이 안되요. *2023-05-14, version 6.1.9* 엊그제부터 로그인이 계속 안되는데 해결해주시나요? ### 2/5 — WiFi *2021-07-23, version 6.1.1* Why can’t I log in using my data when I’m away I must be connected to WiFi to sign in --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*