# GoSite - #1 Small Business App — Software for Small Businesses

> All-in-one business management software for service-based small businesses. (iPhone/iPad app by GoSite, Inc..)

- Source: https://appshunter.io/ios/app/gosite-1-small-business-app/id1324024310 (this page in markdown: same URL + `.md`)
- Developer: [GoSite, Inc.](https://appshunter.io/developer/1324024309)
- Category: Business
- Price: Free
- Rating: 4.05/5 from 109 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 225 MB
- Languages: English, Spanish
- Released: 2018-03-28
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gosite-1-small-business-app/id1324024310/reviews.md

## What is GoSite?

No more flipping between multiple apps to get things done. GoSite is an all-in-one platform for services businesses that puts happy customers at the center of your business.

Easy for them:
• Website and text chat, to ask questions, discuss services, and get estimates
• Online booking, to schedule services in timeslots you open up 
• Easy payment, to reserve their appointments, or settle up when the work’s done; you can even accept text message payments 

Easy for you:
• Review management, to request reviews with one click in Yelp, Google My Business, Facebook, or other platforms, and route where they show up
• Customer management, to track the conversations you’ve had, and stay in touch for repeat business through a CRM
• Online placement, to list your business in 70+ directories, and make updates in one place 
• Direct payment options and credit card processing, to get paid quickly from customers via text message, smartphone or your website
• Easy responses on one platform with business messaging 
• Integrate with Quickbook, Thumbtack, and other tools for a seamless digital experience


Take GoSite for a test spin. With a free account, you can:
• Activate Payments for hassle-free credit card processing, text message payments, instant invoices, and more
• Manage customer interactions and engagement with Contact Hub, a comprehensive CRM tool 
• Respond to customer messages — fast. Integrate your Thumbtack and Facebook Business page for supercharged functionality to see messages in one dashboard
• Connect your Google My Business to view your reviews
No credit card needed and best of all, it never expires.  


Small business owners from these industries love GoSite:
• Landscaping
• General Contracting
• Professional Painting  
• Roofing Repair & Maintenance
• HVAC Repair
• Auto Care & Detailing 
• Home Cleaning 
• Pool Cleaning & Repair
• Pet Care 
• Moving & Hauling 
• Pest Control 
And more

“As a small business owner, it was difficult to figure out how to accept credit cards. Until GoSite Payments - they make it easy.” - Steve Montoya, Over the Top Movers | Austin, TX

## Key features

- Website and text chat
- Online booking system
- Online payment processing
- Review management
- Customer relationship management (CRM)
- Online directory listings
- Business messaging

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/gosite-1-small-business-app/id1324024310/reviews.md

### 1/5 — Worst company to work with.

*2025-04-22, version 14.5.25*

Do your self a favor and take your business elsewhere. They will scams you out of your money. Their “websites” are terrible. Communication is non existent. Absolutely terrible experience. Wasted a lot of money and time on this sub par company. Plenty of other great website creators to do business with that are humans and won’t scam you dry.

### 1/5 — Do Not Use w/Thumbtack

*2024-09-19, version 14.5.21*

GoSite won’t release thumbtack integrations after you signup, should you change your mind. And with the glitchy software, poor app conditions, lack of security and mainly a tech support team that has no clue what’s going on it’s a hard NO. You’ve been warned.

### 1/5 — Do not trust GoSite with your business

*2024-08-23, version 14.5.18*

Here's a sample of an angry review about GoSite:

---

**Title: Extremely Disappointed with GoSite**

I am beyond frustrated with GoSite and their complete lack of professionalism. After spending a significant amount of time and money on their services, I expected a seamless experience, but what I got was a total disaster. Their platform is buggy, slow, and riddled with issues that have caused more harm than good to my business. 

Their customer service is an absolute joke. Every time I reach out for help, I'm either ignored or given generic responses that don't address my concerns. It's clear they don't care about their customers once they've locked you into a contract.

To top it off, the promised features barely work as advertised. The integrations are clunky, the interface is not user-friendly, and the updates they claim to make improvements only seem to introduce more problems.

GoSite has been nothing but a nightmare, and I would strongly advise any business owner to avoid them like the plague. Save your time, money, and sanity by choosing a more reliable service provider!

### 1/5 — Scam and steals money

*2024-02-27, version 14.5.10*

My experience with GoSite was frustrating due to their complex navigation, inconsistent customer support, and occasional glitches. The biggest issue was their billing - after I cancelled, they still charged me over $600 in two months and refused to refund. On top of that, they made it incredibly difficult to cancel the subscription.

### 1/5 — 4 years of giving away my money

*2023-08-11, version 14.5.4*

I’ve been asking these guys to fix the same minor problem on my website for the past 3 years. Please save your money and spend it on Google advertising or anything other than this company cloning what Google offers for free. I’ve asked these guys/gals to fix the “contact us” form on my website for 3 years. I’ve talked to friends that say this is such an elementary problem and should only need addressing 1 time. Nope, it’s above their pay grade. I have to wait for a customer to call me and tell me that they were unsuccessful using the form on my website to contact me time and time again. How many customers just move on to the next company do you think I miss before a customer picks up the phone and calls me and then mentions there’s an issue with my company website. I’m not going to waste any more of my time bashing these guys. They know who I am because I don’t go easy on them. I really believe they work with one of my competitors or are just resentful and retaliate buy breaking my website instead of fixing it. I’ve been warning them for years that if this didn’t stop that I write a negative review. There are much better services out there the problem is they keep taking my website hostage whenever I leave.

### 2/5 — Select your industry - no, not that one.

*2022-03-22, version 12.5.0*

I had the app for maybe two minutes, max. - was browsing the app store while I waited for it to finish downloading. Eventually, I checked and it was complete. Opened the app. Logged in. Entered my personal info. And was prompted to enter my industry.

Easy. "Freelancer."

Huh. No dice. Okay. I try to click the dropdown menu. Non-responsive. I have to type.

"Gig economy."

Nothing.

"Co-"

Several items show up, but none of them are the "copywriter" or "copyeditor" I was hoping for.

I tried several different words and letter pairs, to no avail. To be fair, they have six different photography options, only one of which I do but very rarely.

I checked if there was an option to skip, but no. It was required. I either go back or I select an industry and hit continue.

Pretty disappointing that within a minute of using the app, I'm already being put off based on the fact that my primary industries aren't covered and there's no way to avoid selecting one at all.

In my opinion, pretty counterproductive to have an app dedicated to small businesses, only to be exclusive of the small businesses that need it most: freelancers and digital nomads. But it felt unfair to give lower stars, as the app looked promising and I didn't really get a chance to use it. If the developers could change this or fix it somehow, I'd be happy to try this app out - it really does look promising.

### 1/5 — Don’t use them

*2022-03-02, version 12.5.0*

I’ve been in contact with them for months over a recurring charge I kept getting after canceling with them 2 years ago. They never made me aware I needed to cancel with the “other company” when I cancelled with them. They assured me my problem would be resolved, but now I’ve been unable to reach them. They wont respond to my calls or emails.

### 5/5 — !

*2022-02-28, version 12.5.0*

Really good app and Professional company!

### 5/5 — Love the app!

*2021-12-08, version 12.3.2*

Has helped the business so much!

### 5/5 — Gosite is the best

*2021-12-08, version 12.3.2*

This app is easy to use. Got me business and helped me stayed organized . My customers love it . Love GoSite

## Frequently asked questions about GoSite

### What does GoSite do?

GoSite is an all-in-one platform designed for service businesses. It helps manage customer interactions, online booking, payments, review management, and online directory listings, all from a single interface.

### What are the key features of GoSite?

Key features include website and text chat for customer communication, online booking to schedule services, easy payment processing via text or online, review management to request and display customer feedback, and a CRM to track customer interactions.

### Is GoSite free to use?

Yes, GoSite offers a free account that allows you to activate payments, manage customer interactions with the Contact Hub CRM, and respond to customer messages. There is no credit card required, and the free account never expires.

### What kind of businesses use GoSite?

GoSite is ideal for a wide range of service-based small businesses, including landscaping, general contracting, painting, HVAC repair, auto care, home cleaning, pet care, moving services, and pest control, among others.

### Can GoSite integrate with other tools?

Yes, GoSite can integrate with other tools for a seamless digital experience. It offers integrations with QuickBooks and Thumbtack, and can also connect with platforms like Facebook Business pages and Google My Business.

## Version history (last 5 releases)

### 14.5.45 — 2026-05-11

Thanks for using GoSite!

This release brings various improvements, performance enhancements and bug fixes.

### 14.5.44 — 2026-03-19

Thanks for using GoSite!

This release brings various improvements, performance enhancements and bug fixes.

### 14.5.43 — 2026-02-18

Thanks for using GoSite!

This release brings various improvements, performance enhancements and bug fixes

### 14.5.42 — 2026-02-03

Thanks for using GoSite!

This release brings various improvements, performance enhancements and bug fixes.

### 14.5.41 — 2026-01-15

Thanks for using GoSite!

This release brings various improvements, performance enhancements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*