# GoSmart My Account App

> Mobile app for managing GoSmart wireless service, including data, refills, and account settings. (iPhone/iPad app by Tracfone Wireless Inc..)

- Source: https://appshunter.io/ios/app/gosmart-my-account-app/id1239892917 (this page in markdown: same URL + `.md`)
- Developer: [Tracfone Wireless Inc.](https://appshunter.io/developer/642616791)
- Category: Productivity
- Price: Free
- Rating: 1.90/5 from 47 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.1 · 83 MB
- Languages: English
- Released: 2017-06-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gosmart-my-account-app/id1239892917/reviews.md

## What is GoSmart My Account App?

Take command of your wireless service, anywhere at any time! The GoSmart My Account App allows you to manage most aspects of your wireless service right from your phone.

Here is how it works:

-Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a GoSmart Account) or you can create an account by selecting Create an Account.

- Once logged in, you will be able to see your Service End Date, keep track of your Data Usage, refill your Service by selecting Buy a Plan with Credit Card or refill with PIN if you have an Airtime PIN.

-Other features include Auto-Pay Enrollment, Stash management, Credit Card management, viewing your transaction history or you can use our retail locator. 

Not a GoSmart Mobile customer? Switch now! Visit us at https://www.gosmartmobile.com

## Key features

- Track data usage
- Refill service with credit card or PIN
- Auto-Pay enrollment
- Manage credit cards
- View transaction history
- Retail locator

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/gosmart-my-account-app/id1239892917/reviews.md

### 1/5 — App doesn’t work

*2023-11-05*

Just a crap service. App doesn’t work, website doesn’t work. Support keeps you on hold as much as they can and then just disconnect. We will pass your case to a “higher support” that’s all you will hear every new day you check back on the status of your ticket which they promise to open but never able to provide the actual ticket number.

### 1/5 — bad service

*2023-08-29*

i can’t even log in

### 1/5 — Very poor service help

*2023-03-27*

So much crap to deal with, poor service on the phone trying to get help, you get to talk to a live person after saying help and transfer me at least a dozen times.

### 1/5 — The app is never working.

*2022-06-23, version 1.2*

Is this a joke? The app never worked.

### 1/5 — Hopeless app and support

*2022-06-08, version 1.2*

It’s impossible to even login to this app. There is clearly no investment in it or maintenance on it. When I enter my password the OK button is greyed out. Even when I try various workarounds to get the app to acknowledge my login attempt, including “forgot my password” it delivers a “no response from server error.”

### 1/5 — Poorly functional app

*2021-07-25, version 1.2*

App never lets you log in despite having all the correct info. I have also been kicked off auto pay a few times, building didn’t get paid and had to sign back up through customer service because my phone got cut off.

### 1/5 — No Response

*2021-05-26, version 1.2*

Not responding anything / anytime.

### 1/5 — Garbage

*2021-05-25, version 1.2*

The app doesn’t work

### 1/5 — Doesn’t work. No response from service

*2021-05-20, version 1.2*

Hello, guys. I am still using a GoSmart! The application needs to be fixed! Are you going to do it? We are all waiting for this miracle

### 1/5 — Failed Login

*2021-05-16, version 1.2*

Just Get Rid Of The App If You Won’t Let People Login.

## Frequently asked questions about GoSmart My Account App

### How do I create an account for GoSmart My Account App?

After downloading and opening GoSmart My Account App, you can create a new account by selecting 'Create an Account' on the login screen. You will need to agree to the End User License agreement first.

### Can I refill my GoSmart service using the app?

Yes, GoSmart My Account App allows you to refill your service by selecting 'Buy a Plan' with a credit card or by using an Airtime PIN. You can also manage your credit card information within the app.

### What information can I see after logging into GoSmart My Account App?

Once logged in, you can view your Service End Date, monitor your Data Usage, and access your transaction history. The app also provides a retail locator.

### Does GoSmart My Account App support auto-pay?

Yes, GoSmart My Account App offers an Auto-Pay Enrollment feature, allowing you to set up automatic payments for your wireless service. This helps ensure your service is always active.

### What devices is GoSmart My Account App compatible with?

GoSmart My Account App is designed for iPhone, iPad, and iPod devices. The app is rated for ages 4 and up.

### How often is GoSmart My Account App updated?

The latest version of GoSmart My Account App is 1.2, which was released on June 6, 2017. Further update frequency information is not available in the provided data.

### What is the user sentiment for GoSmart My Account App?

GoSmart My Account App has an average rating of 1.9 stars from 47 ratings, indicating a generally negative user sentiment. Users may be experiencing issues with its functionality or reliability.

### Is GoSmart My Account App free to download?

Yes, GoSmart My Account App is available for free download. There are no in-app purchases or ads mentioned in the app's description.

## Version history (last 1 release)

### 1.2 — 2017-06-06

This app has been updated by Apple to display the Apple Watch app icon.

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## More apps by Tracfone Wireless Inc.

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All apps by Tracfone Wireless Inc.: https://appshunter.io/developer/642616791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*