# GoSmart My Account App — user reviews

> 16 indexed App Store user reviews of GoSmart My Account App by Tracfone Wireless Inc., rated 1.90/5 from 47 ratings.

- Source: https://appshunter.io/ios/app/gosmart-my-account-app/id1239892917/reviews
- App overview in markdown: https://appshunter.io/ios/app/gosmart-my-account-app/id1239892917.md
- Rating breakdown: 5★ 8 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 34

## Newest reviews (6 of 16)

### 1/5 — Fatal

*2020-11-14, version 1.2*

Hice una compra de un teléfono y me enviaron otro teléfono que no fue el que compré y para colmo la simcard que me enviaron no le sirve a ese teléfono que me enviaron 🤷🏽‍♀️🤦🏽‍♀️ así que perdí mi tiempo y dinero.

### 1/5 — Fake app

*2018-07-20, version 1.2*

The app it doesn’t work don’t waste your time

### 1/5 — This app is hell

*2018-06-03, version 1.2*

This app is hell

### 1/5 — F*U

*2018-02-07, version 1.2*

😡

### 1/5 — Very slow

*2017-12-12, version 1.2*

I downloaded this app to check my data usage. Half the time my data usage does not show up or it is so slow I give up.

### 1/5 — Broken app

*2017-08-19, version 1.2*

Can't set up the app. I enter all my information and still can't get in. When I call customer service I am told they can't help with the app.
They insist my email is bad (it's a standard Microsoft email) when I click on forgot password it reads success but I never get any sort of email.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2023-11-05*

Just a crap service. App doesn’t work, website doesn’t work. Support keeps you on hold as much as they can and then just disconnect. We will pass your case to a “higher support” that’s all you will hear every new day you check back on the status of your ticket which they promise to open but never able to provide the actual ticket number.

### 1/5 — bad service

*2023-08-29*

i can’t even log in

### 1/5 — Very poor service help

*2023-03-27*

So much crap to deal with, poor service on the phone trying to get help, you get to talk to a live person after saying help and transfer me at least a dozen times.

### 1/5 — The app is never working.

*2022-06-23, version 1.2*

Is this a joke? The app never worked.

### 1/5 — Hopeless app and support

*2022-06-08, version 1.2*

It’s impossible to even login to this app. There is clearly no investment in it or maintenance on it. When I enter my password the OK button is greyed out. Even when I try various workarounds to get the app to acknowledge my login attempt, including “forgot my password” it delivers a “no response from server error.”

### 1/5 — Poorly functional app

*2021-07-25, version 1.2*

App never lets you log in despite having all the correct info. I have also been kicked off auto pay a few times, building didn’t get paid and had to sign back up through customer service because my phone got cut off.

### 1/5 — No Response

*2021-05-26, version 1.2*

Not responding anything / anytime.

### 1/5 — Garbage

*2021-05-25, version 1.2*

The app doesn’t work

### 1/5 — Doesn’t work. No response from service

*2021-05-20, version 1.2*

Hello, guys. I am still using a GoSmart! The application needs to be fixed! Are you going to do it? We are all waiting for this miracle

### 1/5 — Failed Login

*2021-05-16, version 1.2*

Just Get Rid Of The App If You Won’t Let People Login.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*