# GoSurvey: Free Vouchers+Offers — user reviews > 43 indexed App Store user reviews of GoSurvey by TRIPLE IT LTD, rated 3.84/5 from 244 ratings. - Source: https://appshunter.io/ios/app/gosurvey-free-vouchers-plus-offers/id1573203704/reviews - App overview in markdown: https://appshunter.io/ios/app/gosurvey-free-vouchers-plus-offers/id1573203704.md - Rating breakdown: 5★ 156 · 4★ 12 · 3★ 12 · 2★ 8 · 1★ 56 ## What do users think of GoSurvey? Overall sentiment: negative **Pros** - ✨ Positive employee interactions - ☕ Great coffee and products - ✅ Easy survey completion - 💰 Rewards and vouchers **Cons** - ❌ App not working - 💸 Subscription fees - 🚫 Poor customer service - 🧾 Receipt scanning issues - 🛒 Product unavailability **Commonly reported bugs** - App crashes when scanning receipts - Black screen on receipt upload - Survey cannot be completed - Subscription billing after unsubscription **Most requested features** - Offer alternative free substitutes - Simplify survey site access on mobile - Allow manual entry for non-scannable receipts ## Newest reviews (12 of 43) ### 2/5 — Receipt scanning doesn’t work - crashes the app *2024-07-23, version 1.6* I’d love to write a review for this app since it seems like it has potential, but unfortunately it is non-functional at the moment. Uploading receipts leads to a black screen and eventually crashes the app. ### 4/5 — Dunkin employee *2023-10-27, version 1.6* I am in the DFW area visiting family. I stopped in store 346585 @ 2875 Main Street in Frisco, TX. The member who served us was DIAMOND. From the very beginning, she met us with a BIG ‘KILLER’ SMILE. She was engaging, charming, polite and extremely helpful. She took our order with no problems, which was wonderful because my wife is Filipina and speaks English as a foreign language. DIAMOND was quite patient and insured that my wife got EVERYTHING SHE ASKED TO GET. Diamond deserves a big raise as employees like her are rare and should be thanked for their services. Thank you Diamond-you are one in a million. ### 2/5 — No avocado toast available *2022-12-14, version 1.6* I planned on making a purchase so that I could get a free avocado toast at Dunkin today and you guys were out of the product. So I then asked if I could get a free substitute like the mini bagels and she said “no”. This was very frustrating. If you don’t have what I came for, there should be an alternative offer. I really do like this particular Dunkin and I know they were following the rules but wondering if there is a way of offering an alternative free substitute? My survey code is 13003-08835-1112-1426. You have also changed your survey site and it’s too complicated to access from my phone! Sheryl Davis ### 2/5 — Pay to use *2022-10-10, version 1.6* Can’t scan recipts with out paying What’s the point earning gift cards if ur just paying to earn them ### 2/5 — Missing Hash Browns *2022-09-30, version 1.6* It’s terrible sitting at the table ready to enjoy your breakfast and realizing an item is missing. The Dunkin Donuts at 387 Jay Street Brooklyn NY has terrible service. This is not the first time this has happened to me. I gave them another try after several months, and evidently nothing has changed. I’m at my office now, I’m not able to return to the Dunkin’ Donuts. ### 1/5 — I immediately asked to unsubscribe and got billed *2022-06-19, version 1.5* Accidentally my son subscribed and I immediately requested to unsubscribe and still got billed. ### 1/5 — Fraudulent app *2022-05-24, version 1.4* FRAUDULENT APP ### 1/5 — Doesn’t work *2022-03-23, version 1.4* The survey cannot be completed due to the app not working. ### 1/5 — Waste of time *2022-03-03, version 1.4* Wanted to leave so honest feedback on my local store. Why do you have to buy something just to leave feedback. I big waste of my time ### 3/5 — Reviews all coming from Aug 1 *2022-01-15, version 1.4* Aug 1st reviews seem extremely fake, they also charge a monthly subscription 😂 ### 2/5 — Vic Hurt *2021-12-17, version 1.4* I went to Hardee’s and ordered the #1 burger and it was delicious. Go through the drive thru the temperature our side was 15 degrees. My burger was delivered Hot and that is an accomplishment. ### 1/5 — Charging money to upload receipt? *2021-12-15, version 1.4* I went to go so my Dunkin survey but they redirected me to downloading this app. When I uploaded my receipt they are now asking for a payment? Why do I need to pay to be able to confirm my receipt in order to take a survey and get a free donut? This is ridiculous. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dunkin Donuts *2023-11-16, version 1.6* The app has never worked for me. ### 1/5 — Dunkin store 346712 *2023-02-26, version 1.6* Very poor.. I can accept the mistake of not including all donuts paid for (3) .. but leaving the phone off the hook is totally unacceptable… I will not accept this !! Also The cashier never gives the receipt you have to always ask for it…the communication system is very poor, customers have difficulty in hearing the order taker and vice versa..Much attention is needed at this location 😞Chk 1056; 2/25/2023; 9:46 AM; 185662 Shaquina; check closed 9:54AM; you owe me for 3 glazed plus tax🤨 ### 1/5 — RIP OFF *2023-01-25, version 1.6* Don’t download this. It will cost you 1.99/week ### 1/5 — Confusing *2022-12-06, version 1.6* Not working No. Manual entry Not scanning ### 1/5 — Customer service Tyler @ encino Dunkin’ Donuts *2022-11-03, version 1.6* I had an unpleasant customer service @ your location in encino. The staff in question name is Tyler. She is rude and unfriendly. I came in today @ around 0950 and got a cup of coffee and then I asked the cashier male if I can get 3’pcsnof blueberry munchkins. And Tyler heard it and butted in rudely and said I can’t get 3 pcs coz the the minimum I can get is 5 pcs. She said this in a manner with hostility. I told her that when I was in Glendale galleria Dunkin’s, I was allowed to have 3 pcs. But instead she firmly said no!!! This kind of behavior is unacceptable and this is not the first time she treated me in the past and I think she remembered me and did this to retaliate to give me hard time. That’s why I told her I will report her to corporate. ### 1/5 — What a load of crap *2022-08-21, version 1.6* So these restaurants want us to pay them for a meal to get a receipt. Then they want us to pay them AGAIN to tell them what we think? And then they’ll give us the same crap we were already able to get via their apps or coupons in the first place? What kind of crappy nonsense is that? I can take the survey on the receipt on my own without subscribing to THIS APP and it costs NOTHING. Why would I PAY $1.99 PER WEEK, mind you, to take a survey? Why would anyone use this? What am I missing? Seriously. What idiot came up with this bright idea? ### 1/5 — Useless unless you sign up for monthly. *2022-08-15, version 1.6* Glad I wasted my time downloading it, only to find out even to get a three day trial you must agree to monthly set up. Tried to scan just one receipt and immediately prompts you to sign up before going any further. Now I get the pleasure to remove the app from phone. ### 1/5 — Free donut gone? *2022-08-06, version 1.6* It used to be that I could get a free donut with my large coffee. Now it is offering a chicken sandwich even though the receipt says donut and you want to charge me a $1.99 a week for a subscription. I don’t think so! ### 1/5 — 3-Day trial and then $1.99?! *2022-07-21, version 1.6* I am not tech savvy, but I know enough to know when to say no more weekly or monthly fees for apps!! I am a senior citizen leaving on limited income. I cannot justify paying an app out of my grocery money when I only go out once or twice a month! I will submit survey the old-fashioned way, just enter a code! ### 1/5 — Bad Experience *2022-07-13, version 1.6* I had a bad experience at the DD in Fairfield NJ. I went through the drive through and I specifically ordered a medium size French Vanilla hot coffee, well the guy at the window proceeded to ask for my payment, I paid with my credit card. He handed me an x-large plain coffee and when I told him that I didn’t order that, he changes my order but did not refund my money even though I asked for my money back. He told me he couldn’t do that, that it was too late, cars were waiting behind me and to return tomorrow for free cup of coffee. The next day I went for the cup of coffee and the lady at the window seemed confused then went to ask someone else what to do. She then comes back with a medium size coffee but when I was driving and attempted to drink my coffee I noticed that the cup was defective. The optima thermaguard lid did not close tightly enough and my work clothes got dirty. I will not return here. Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Good was ok *2022-07-20, version 1.6* I had a jalapeño burger without the sauce. Nobody told me the sauce was the only thing with jalapeño in it. But it was ok for a 31/2 dollar burger. ### 5/5 — Today’s visit comments: *2022-07-17, version 1.6* There’s not much of us senior who are DD patrons so here’s hoping that we get a little bit more attention. This will perhaps avoid comments such as “They think I’m old that I won’t notice those charges I did not order” ### 5/5 — Love love love going to this location! *2022-07-07, version 1.6* With all that is going on in this crazy world today I feel compelled to write this review. I go to the Stuart location everyday to buy my frozen coffee with whipped cream. I have NOT had bad service yet!! As a matter of fact I switched from Starbucks to Dunkin’ because of it. The staff is friendly, gracious, and kind every visit. I can’t think of anything that can improve to make it better. Thank you for having a great operation at my Stuart Dunkin’. ### 5/5 — Staff at Dunkin at 16 and I/75! *2022-05-20, version 1.4* Carly, Sarah and Alyssa are amazing. Professional and Courteous!! Always greets me like an old friend!! When you have the best, pay the best!!! They deserve it!!! Love all of them? Sincerely, Roberta Otts ### 5/5 — Jeff at Dunkin Donuts *2022-03-27, version 1.4* My friend and I have started drinking coffee after we finished our workout at the gym on almost every day. We became familiar with one of the employees at Dunkin on 59th Ave and Thunderbird named Jeff. Jeff have been nice, friendly, professional and always greeted us with a smile. He seems to enjoy his job and provide the best customer service! My and I enjoyed coming in and always looking forward with our pleasant interactions with Jeff when ordering drinks and sometimes grilled items. Thank you Jeff for all you do. I sure hope you’re being compensated enough and being recognized by your hard work and dedication to a job well done. Keep it up! You represent your company very well 👍🏼🙏☺️ ### 5/5 — Fayetteville Dunkin *2022-02-21, version 1.4* Dunkin serves the best coffee! ### 5/5 — Iced coffee *2022-01-18, version 1.4* Love the iced coffee. Caramel is my favorite. Have become addicted to them. Usually get at least 4 a week. ### 5/5 — Dunkins number one employee should be sila *2022-01-07, version 1.4* I’ve been coming to this Dunkin’ Donuts on Main Street for a little over six months now and for the last six months starting at 3:30 when I arrive Sila always has the best fresh bagels croissant sandwiches donuts whatever it is I asked for they are always hot and served on time I am always grateful when I see your face she is such a beautiful person always smiling she brightens up my morning every day consistently and knows exactly what I drink to the t and always has it ready for me in my opinion if she doesn’t get a raise I’d be very shocked because not only does she deserve a raise but she deserves a lot more with this company she seems like she’s a very faithful honest and most upfront loving and caring person that I’ve met because of her is the reason why I stayed consecutively faithful to this Dunkin’ Donuts and haven’t changed upAll I can say is Sila if you read this thank you very much for all your service and all that you do for me every single morning I greatly appreciate you God bless you and I hope you have the best rest of your life and whatever good things come your way you definitely deserve it thank you very much eric casner your local neighborhood Dj Cassinova ### 5/5 — Customer Service *2021-08-21, version 1.2* You get the best customer service on 801 Lee Rd. in Orlando thank you to all that work there at Dunkin’ Donuts!!!!!! ### 5/5 — Amazing *2021-08-01, version 1.1* Amazing, taking these customer satisfaction surveys is easy, I always redeem my voucher on the next visit. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*