# Gotcha Technologies — user reviews > 123 indexed App Store user reviews of Gotcha Technologies by Gotcha Media Holdings, LLC, rated 4.60/5 from 6,394 ratings. - Source: https://appshunter.io/ios/app/gotcha-technologies/id1482058975/reviews - App overview in markdown: https://appshunter.io/ios/app/gotcha-technologies/id1482058975.md - Rating breakdown: 5★ 5,336 · 4★ 370 · 3★ 160 · 2★ 60 · 1★ 468 ## What do users think of Gotcha Technologies? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Fun ride - 🚀 Convenient locations - 👍 Good customer service - 👍 Helpful staff **Cons** - 🐛 Unreliable bikes - 🐛 Bikes not working - 🐛 Charging issues - 🔋 Battery life problems - 💰 Expensive - 🔒 Poor customer support - 🔒 Unclear policies **Commonly reported bugs** - App freezing and crashing - Incorrect ride time and charges - Inability to end rides properly **Most requested features** - Better app instructions - Improved bike maintenance - More transparent pricing ## Newest reviews (17 of 123) ### 4/5 — Good *2026-07-15, version 23.5* Good ### 4/5 — Good *2026-06-20, version 23.5* Good ### 3/5 — Too fast *2026-06-17, version 23.5* Too fast, bad handling ### 2/5 — Hateful customer Service *2025-11-29, version 23.5* We had issues with two of our four bikes not working in DC. After about 5 min of trouble shooting in the freezing cold we cancelled the bikes and requested a refund through the app. The app person responded with a rude and insulting response and was not helpful at all. I will say I also followed up with an email requesting a refund, and that person was much kinder and did issue me a refund. Hence I gave it two stars. The QR code did not match the numbers with the bike rental so trying to figure out which two to actually report was impossible. ### 5/5 — Great way to get around and see a lot more *2025-09-19, version 23.5* Great way to get around, saves sore feet ### 5/5 — Best Scooters *2025-08-23, version 23.5* These are the best scooters, they were safe and so much fun, easy to use and made getting around Washington DC a pleasure. ### 5/5 — Great way to move in DC *2025-08-03, version 23.5* We had a great day riding through all DC monuments. Easy rental and easy return! ### 5/5 — Fun *2025-07-27, version 23.5* Take the scooter at night soo much fun you won’t regret it . ### 5/5 — Absolutely saved the day in Washington DC! *2025-07-10, version 23.5* Our group of 6 rented the scooters on a very hot day. The scooters were fully charged (we rode them for 3 hours straight) and the owner was so helpful at teaching us all how to work them. This place is definitely worth every penny that you spend to rent. Which by the way was not a bad price 3 hours for $50 per scooter. I would definitely use this company again if they are doing rentals at our next vacation spot! ### 5/5 — Great time scootering around DC *2025-07-09, version 23.5* A wonderful way to beat the heat and lower your step count when touring the national mall. 10 out of 10 recommend. ### 5/5 — Awesome experience!! *2025-05-07, version 23.5* Best way to get around D !! ### 5/5 — Buen paseo *2025-04-29, version 23.5* Buena manera de ahorrar tiempo, precio accesible y es bastante entretenido. Solo tengan cuidado al usar el GPS para no tener accidentes ### 5/5 — yuh *2025-04-21, version 23.5* ye ### 5/5 — Great costumers service *2025-04-14, version 23.5* I had an issue and the response was quick !! ### 5/5 — DC tour *2025-03-19, version 23.5* Great time ### 4/5 — Great ride. *2025-03-09, version 23.5* fast and good brakes loved it ### 5/5 — Easy to use and so much fun *2024-11-28, version 23.5* For 25 dollars that was so Much fun and such an easy app to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Time *2025-11-24, version 23.5* Stopped time ### 1/5 — Sccoter *2025-10-02, version 23.5* It worked onky for 15 minutes but charged for one hour ### 1/5 — scammers stole my credit card info *2025-07-16, version 23.5* scammers stole my credit card info whiteout option to edit or delete the payment method, think twice before linking you card !!! ### 1/5 — Didn’t work *2024-04-20, version 23.5* My scooter did not work and it still charged me full price. Terrible product. ### 1/5 — TRASH BIKES *2024-03-06, version 23.5* NOTHING IS BEING DONE ABOUT THE PROBLEMS WITH THE BIKES. MIGHT AS WELL TRASH THEM IN THE DUMPSTER IF YOU GET IT TO UNLOCK ### 1/5 — “Gotcha” Indeed *2023-06-24, version 23.5* I got charged $15 regardless of how long I used it? Not $.39 a minute like other scooters and as advertised???? Very unclear and scammy at the beginning. Rode for a total of like 12 minutes and unlocked the scooter twice…… it charges $15 as a baseline for every ride!!!! I definitely got “got” $30 just gone. Use a different brand. ### 1/5 — Company is a rip off *2023-06-02, version 23.5* Rented two scooters, I selected the 20min rental option. They charged me for 1hr and 58min and 1hr and 41min. Contacted the company to try and correct it and nobody got back to me. Would leave 0 stars if that was an option. ### 1/5 — NOT *2023-03-16, version 2.0.21* app doesn’t even work anymore at this point. i used it for a week now everytime you open it, it says temporarily not available. try again. bikes were good & did the job but app is not working. do not purchase. ### 1/5 — Nothing like bolt/lime *2023-03-01, version 2.0.21* It’s $20 for 90 minutes of riding, no stopping and locking. You’re expected to ride for 90 minutes straight and it’s $20 each time. There’s no other options, I truly feel scammed and cannot recommend more that anyone looking should find a different mode of transport. ### 1/5 — Horrible customer service. The bikes & app are horrible too *2023-02-19* I wish I could give this app lower than a 1 star rating but I can’t. The bikes themselves are a coin toss that you will always lose. Many of the bikes will just stop being electric powered even on a full charge. The other half just don’t work because a wheel is broken or something Plus the customer service is nonexistent. In the app it leads me to a page that I can’t click anything on. I beg of you don’t waste your money. You’ll spend less money on a Uber, Lyft, or even a taxi for crying out loud. ## Most praised reviews (10 highest-rated) ### 5/5 — DC adventure *2026-06-05, version 23.5* Worked great and had a lot of fun ### 5/5 — Scooting around DC *2026-05-30, version 23.5* Fun! ### 5/5 — Ease of use *2026-05-20, version 23.5* That’s the most important part of a service. It is easy to use. Yes, your product is easy to use ### 5/5 — Great experience! *2026-05-09, version 23.5* Great’ ### 5/5 — Fun *2026-04-27, version 23.5* First time in DC rented it with my mom and we had a blast driving around recommend 100% ### 5/5 — Geo *2026-04-24, version 23.5* Great ### 5/5 — Sweet *2026-03-24, version 23.5* Had a great time ### 5/5 — Worth it *2025-11-16, version 23.5* Def worth every second. We hit all the major spots with in the hour ### 5/5 — Great *2025-10-24, version 23.5* Great service! Easy and FUN to use!! Highly recommend ### 5/5 — Best time and money spent *2025-10-23, version 23.5* This allows us to see the capital, the Washington monument, the Lincoln Memorial, the Korean War memorial, the World War II memorial, and the Vietnam memorial. If you go to the Vietnam memorial and you know someone who is on the wall, make sure to download the app For finding names on the wall. It made it seamless renting a scooter made this all possible in 60 minutes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*