# GoTemp Pro — Formerly DS Solutions

> Service technician tool for product troubleshooting, information access, and warranty management. (iPhone/iPad app by Johnson Controls, Inc..)

- Source: https://appshunter.io/ios/app/gotemp-pro/id1495956404 (this page in markdown: same URL + `.md`)
- Developer: [Johnson Controls, Inc.](https://appshunter.io/developer/503559091)
- Category: Productivity
- Price: Free
- Rating: 3.43/5 from 14 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 139 MB
- Languages: English
- Released: 2020-02-05
- Data updated: 2026-07-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gotemp-pro/id1495956404/reviews.md

## What is GoTemp Pro?

GoTemp Pro (formerly DS Solutions) provides service technicians with faster, smarter, and more powerful tools for troubleshooting and servicing Commercial and Residential product lines across all brands, including Bosch, Champion, Coleman, Evcon, Fraser-Johnston, Guardian, Johnson Controls, Kenmore, Luxaire, TempMaster, and York.

Access information easily by scanning the QR label on the rating plate or entering the unit’s serial number. Whether on or off the job site, technicians save time with features like:
•  Product information (nomenclature, fault codes, parts list, controls information)
•  Literature (technical guide, installation manual, wiring diagrams, performance reports)
•  Warranty (product registration, warranty claims, extended warranty purchases)
•  Bluetooth connectivity for Commercial equipment
•  Report product issues (Quality issue, concealed damage and shipping damage)
•  Tech calculators (RDS, superheat/subcool, temp vs resistance, splits piping configurator)
•  Training material

Designed for convenience, GoTemp Pro delivers detailed information and direct support to ensure technicians have everything they need to succeed—faster, smarter, and more powerful than ever.

## Key features

- Product information access
- Technical literature library
- Warranty management
- Bluetooth connectivity for commercial equipment
- Issue reporting
- Technical calculators
- Training materials

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/gotemp-pro/id1495956404/reviews.md

### 1/5 — Can’t Create Account

*2025-12-15*

Can’t even create an account to login keeps saying something went wrong when trying verify email.

### 5/5 — Easy to use

*2024-02-26*

Able to get install instructions and warranty info.

### 1/5 — Worthless

*2022-11-19*

Unresponsive, will not allow to use mail function,when you attempt to mail support from app, takes you to an account page that does nothing but show you “account added”. Great way to make techs mad and customers cold.

## Frequently asked questions about GoTemp Pro

### What brands does GoTemp Pro support?

GoTemp Pro supports a wide range of brands including Bosch, Champion, Coleman, Evcon, Fraser-Johnston, Guardian, Johnson Controls, Kenmore, Luxaire, TempMaster, and York for both commercial and residential product lines.

### How can I access product information in GoTemp Pro?

You can easily access product information by scanning the QR label on the rating plate of the unit or by entering the unit's serial number directly into the app.

### Does GoTemp Pro offer offline access to information?

The provided description does not specify offline access capabilities. However, it highlights features like product information, literature, and warranty access, which are typically beneficial for on-site use.

### What kind of technical calculators are included in GoTemp Pro?

GoTemp Pro includes several useful technical calculators for technicians, such as RDS, superheat/subcool, temp vs resistance, and a splits piping configurator.

### Can I report product issues through GoTemp Pro?

Yes, you can report product issues directly through GoTemp Pro, including quality issues, concealed damage, and shipping damage, streamlining the feedback process.

### Is GoTemp Pro available on all devices?

GoTemp Pro is available for iPhone, iPad, and iPod devices, indicating compatibility with Apple's mobile operating system.

### How often is GoTemp Pro updated?

The latest version of GoTemp Pro is 3.1.2, and it was last updated on December 16, 2025. This suggests regular updates to improve functionality and address any issues.

### What is the user rating for GoTemp Pro?

GoTemp Pro has a user rating of 3.3 stars based on 12 ratings. This indicates a mixed but generally positive reception from its user base.

## Version history (last 5 releases)

### 3.2.1 — 2026-05-20

• Bluetooth support now added for Residential variable speed inverter products under Connect via Bluetooth
• Updated My registered products page
• General improvements and bug fixes

### 3.1.2 — 2025-12-16

•  Accessory Installation guide now available under Literature menu
•  General improvements and bug fixes

### 3.1.1 — 2025-10-29

•  Added option to report product issues directly from the app
•  Updated Start-Up Sheet for National Accounts
•  General improvements and bug fixes

### 3.0.0 — 2025-08-27

DS Solutions is now GoTemp Pro!
This update brings powerful new features for both Residential & Commercial Ducted products:
	•	All new design and user experience
	•	Guest access and easier account creation
	•	File warranty claims & purchase extended warranties
	•	Bluetooth connection support for Commercial products
	•	Dealer search and multilingual support (now includes French)
	•	Improved literature (IOM) algorithm

### 2.1.41 — 2025-05-28

This update includes an additional 6-month labor warranty for eligible residential units, an improved RDS calculator now supporting Non-JCI Residential, along with various bug fixes and performance enhancements.

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## More apps by Johnson Controls, Inc.

- [Source1 Skyport](https://appshunter.io/ios/app/source1-skyport/id625342367)
- [York UPGNET](https://appshunter.io/ios/app/york-upgnet/id700873092)
- [Coleman UPGNET](https://appshunter.io/ios/app/coleman-upgnet/id722890728)
- [Luxaire UPGNET](https://appshunter.io/ios/app/luxaire-upgnet/id726383159)
- [Metasys Looking Glass](https://appshunter.io/ios/app/metasys-looking-glass/id740695884)
- [Johnson Controls Security Mngt](https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990)

All apps by Johnson Controls, Inc.: https://appshunter.io/developer/503559091

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*