# GoTo (CAR2GO) Shared Mobility — Shared Cars by hours / days > Flexible hourly, daily, and long-term car sharing and rental service. (iPhone/iPad app by GoTo Mobility ltd.) - Source: https://appshunter.io/ios/app/goto-car2go-shared-mobility/id1449036622 (this page in markdown: same URL + `.md`) - Developer: [GoTo Mobility ltd](https://appshunter.io/developer/1454377510) - Category: Travel, Navigation - Price: Free - Rating: 4.60/5 from 388 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 119 MB - Languages: American English - Released: 2019-02-26 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/goto-car2go-shared-mobility/id1449036622/reviews.md ## What is GoTo (CAR2GO) Shared Mobility? Welcome to GoTo – Shared Mobility GoTo is a global leader in shared transportation services, proudly operating in Israel, for over 16 years. We are a community of tens of thousands of people who share a variety of vehicles—ranging from compact city cars to family cars and cargo vans—without compromising on convenience, flexibility, and freedom of movement. Our mission is to provide seamless transportation solutions for private and business customers, in the city and beyond. Why GoTo? - Flexible Rentals: Book a car for as little as an hour or if you need. With our new short-term car rentals (3–30 days) and Flexlease (1–36 months) options, GoTo adapts to your needs. - Everythingis included: Fuel, insurance, and maintenance are covered. - Easy to Use: Download the app, sign up, and start driving in minutes. No paperwork, and cancellations are flexible. - Round-Trip Convenience:** Cars are parked in designated spots, making pickup and return hassle-free. - Environmentally Friendly:** Shared vehicles mean fewer cars on the road, reduced emissions, and a greener planet. How It Works 1. Download the GoTo app and register in less than two minutes. 2. Find the nearest car using the app. Book in advance or as little as 15 minutes before you need it. 3. Drive with confidence—fuel, insurance, and maintenance are on us. 4. Return the car** to the designated parking spot. Wide Availability GoTo is available in major cities across Israel: Tel Aviv Jerusalem Haifa Ramat Gan Ra’anana Herzliya Kfar Saba Holon Netanya Givatayim Ramat Hasharon Bat Yam Modi’in Petach Tikva We also provide commercial vehicle rentals in Tel Aviv, Haifa, and Jerusalem. Whether you're moving or transporting heavy items, GoTo has you covered. GoTo for Businesses GoTo’s shared mobility service is also tailored for businesses. From reducing costs to simplifying employee mobility, we offer plans that include everything—insurance, fuel, and parking—so you only pay for what you use. The Advantages of GoTo - Significant savings compared to owning a private or second family car. - 24/7 service with widespread availability in major cities. - A greener, smarter alternative to reduce congestion and emissions. Discover Flexiease Our new subscription service offers cars for flexible periods, from one month to 36 months. More affordable than car rentals and with greater flexibility than traditional leasing, it’s perfect for today’s fast-paced world. No upfront payments, no long-term commitments—just drive. Get Started Today Download the GoTo app and create your account. Find the perfect car for your needs, and you’re good to go. Learn more about GoTo’s services at [www.gotoglobal.com](http://www.gotoglobal.com). New! Chat with us directly in the app! Look for the pink icon on the vehicle map screen. ## Key features - Hourly and daily car rentals - Short-term rentals (3-30 days) - Long-term Flexlease (1-36 months) - Fuel, insurance, and maintenance included - Round-trip car sharing - Commercial vehicle rentals - Business plans available ## What do users think of GoTo (CAR2GO) Shared Mobility? Overall sentiment: negative **Pros** - 👍 Great service overall - 👍 Reasonable pricing - 👍 Clean cars - 👍 Cars located as described **Cons** - 🐛 App doesn't work - 🐛 Frequent errors during ID scan - 🐛 App glitches constantly - 🐛 Cannot lock/unlock car - 🐛 Car issues (broken seatbelts, low tire pressure) - 🐛 Difficult sign-on process - 🐛 Rude customer service - 🐛 App needs constant reinstallation - 🐛 Invoices surprisingly high - 🐛 Cars are filthy and beat up - 🐛 Two-way rental model limits usefulness - 🐛 No customer support - 🐛 No cancellation option - 🐛 Credit card locked indefinitely - 🐛 Overcharging and no refunds - 🐛 App navigation difficult (icons only) - 🐛 Recurring payment cannot be canceled - 🐛 Faulty brakes on bikes - 🐛 Missing helmets on bikes - 🐛 App won't read bike codes - 🐛 Overpriced bikes and cars - 🐛 Bikes without brakes - 🐛 App crashes repeatedly - 🐛 App doesn't recognize current rental **Commonly reported bugs** - ID scan errors - App glitches - Car lock/unlock issues - App requires reinstallation - App navigation issues (icons only) - Recurring payment not cancellable - App won't read bike codes - App crashes - App doesn't recognize current rental **Most requested features** - Allow one-way rentals - Improve app navigation for clarity - Provide clear cancellation options - Fix recurring payment cancellation - Offer manual bikes again - Improve app's rental management features ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/goto-car2go-shared-mobility/id1449036622/reviews.md ### 1/5 — Id scan *2026-06-28* App doesn’t work. Continues to give errors scanning my id ### 5/5 — Smooth as can be be *2025-06-11* Great experience over all. Will sure use it again! **Developer response:** Thank you! 😄 We’re thrilled you had a great experience. Can’t wait to see you back! GoTo is available 24/7 at *8255 🚗✨ ### 1/5 — Very poor experience *2025-04-21* Car had issues, app wasn’t working, and can only cancel membership by calling or emailing. **Developer response:** Hi Ben, thank you for your feedback – we’re sorry to hear about your experience. We understand your concerns and take them seriously. Please note that it is possible to cancel your membership directly through the app, and we’d be happy to guide you through the process if needed. Our customer support team is available 24/7 at *8255 or via email – feel free to reach out so we can assist you further. Thanks again, The GoTo Team 🚗 ### 1/5 — I’ve never experienced such hardship from any corporate entity in my life. I eat *2025-03-08, version 3.0.18 Build 1* Awful service, worthless customer service. The cars seatbelts were broken, the tires had low pressure, the app glitched constantly and you can’t lock or unlock the car without the app so we could t unlock it multiple times when the app glitched out. The car once turned off can barely be turned back on, would not recommend this service to my worst enemy ### 1/5 — Appalling customer service *2024-12-22* The sign on process for this company is ridiculous. And customer service and support could not be ruder. Avoid. **Developer response:** Sorry to hear about your experience. We take customer feedback seriously, and we're always looking to improve our service. If you'd like to discuss the issue further, our customer support is available 24/7 at *8255. Thank you for sharing your thoughts! ### 2/5 — I wish it worked *2024-09-26, version 3.0.7 build 2* Every time I open this app it needs to be deleted and downloaded again. There is something very wrong with the app. ### 5/5 — Great service. *2024-06-23* I can’t believe how reasonable this service is. The car was clean exactly where the app told me it was and had a great trip. Highly recommend. ### 2/5 — TAXI IS CHEAPER!!! *2024-05-08* Twice I tried and both times I was surprised with the invoice, eventually both rides cost MORE THAN A TAXI FARES!! PPL USE ANYTHING ELSE, EVEN TAXI!!! במאה אחוז משתלם יותר לנסוע במונית הלוך ושוב ואפילו יהיה זול יותר ב20 שח מינימום, וגם נוח בהרבה כי אין לחץ זמן. **Developer response:** היי, אנחנו מתנצלים על החוויה שלך. נשמח שתעביר לנו פרטים ליצירת קשר באמצעות האתר, כדי שנוכל לבדוק את הנושא. בתודה, צוות GoTo ### 1/5 — !!!!!!!!!!!!!!!!!TAXI IS CHEAPER!!!!!!!!!!!!! *2024-05-06* במאה אחוז משתלם יותר לנסוע במונית הלוך ושוב ואפילו יהיה זול יותר ב20 שח מינימום, וגם נוח בהרבה כי אין לחץ זמן. Twice I tried and both times I was surprised with the invoice, eventually both rides cost MORE THAN A TAXI FARES!! PPL TAKE CARE OF YOUSELF AND USE ANYTHING ELSE, EVEN TAXI!!! ### 1/5 — זהירות, לא לקחת מהם שום רכב *2023-11-12* היה לי מקרה שהרכב פשוט לא היה תקין ונשלחתי לקחת רכב בעיר אחרת אמרו שקבל סכום מסוים פיצוי בפועל קבלתי חמישית מהסכום, בקיצור, לא להוריד ולא להשכיר כלום!!!!! **Developer response:** היי, אנחנו מתנצלים על החוויה שלך. נשמח שתעביר לנו פרטים ליצירת קשר באמצעות האתר, כדי שנוכל לבדוק את הנושא. בתודה, צוות GoTo ## Frequently asked questions about GoTo (CAR2GO) Shared Mobility ### What is GoTo Shared Mobility? GoTo is a shared transportation service that allows users to rent a variety of vehicles by the hour, day, or for longer periods. It provides a flexible alternative to traditional car ownership, with all-inclusive pricing that covers fuel, insurance, and maintenance. ### What types of vehicles are available? The service offers a diverse fleet, including compact city cars, family cars, and cargo vans. This variety ensures that users can find a suitable vehicle for their specific needs, whether for personal use or business purposes. ### How much does GoTo Shared Mobility cost? The app itself is free to download and use for registration. Pricing for rentals varies based on the duration and vehicle type. The service offers flexible rental options, from hourly bookings to long-term leases, with all costs like fuel, insurance, and maintenance included in the price. ### Where is GoTo Shared Mobility available? GoTo operates in major cities across Israel, including Tel Aviv, Jerusalem, and Haifa, among others. The app helps users locate the nearest available car for pickup and return to designated parking spots. ### Can businesses use GoTo Shared Mobility? Yes, GoTo offers tailored plans for businesses to help reduce costs and simplify employee mobility. These plans include insurance, fuel, and parking, allowing businesses to pay only for what they use. ## Version history (last 5 releases) ### 3.0.66 Build 1 — 2026-08-02 We've fixed some bugs and made some performance improvements to give you the best experience.   Love the app? Rate us! ### 3.0.61 Build 4 — 2026-06-28 We've fixed some bugs and made some performance improvements to give you the best experience.   Love the app? Rate us! ### 3.0.38 Build 1 — 2026-03-11 We've fixed some bugs and made some performance improvements to give you the best experience.   Love the app? Rate us! ### 3.0.35 Build 1 — 2026-01-06 We've fixed some bugs and made some performance improvements to give you the best experience.   Love the app? Rate us! ### 3.0.25 Build 3 — 2025-05-28 We've fixed some bugs and made some performance improvements to give you the best experience. Love the app? 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*