# GoTo — Call, Chat & Meet

> All-in-one mobile app for business communication, meetings, and customer engagement. (iPhone/iPad app by GoTo Group, Inc..)

- Source: https://appshunter.io/ios/app/goto/id1465614785 (this page in markdown: same URL + `.md`)
- Developer: [GoTo Group, Inc.](https://appshunter.io/developer/299616804)
- Category: Business, Productivity
- Price: Free
- Rating: 4.80/5 from 143,033 App Store ratings · 506 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 92 MB
- Languages: American English, French (France), German (Germany), Italian, Brazilian Portuguese, European Spanish
- Released: 2019-09-17
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/goto/id1465614785/reviews.md

## What is GoTo?

GoTo is the premier provider of flexible-work software that keeps you connected and engaged with customers and colleagues. From calling and messaging to virtual meetings, trainings, and webinars, it’s the all-in-one mobile app for your essential communications, whether you’re on the road or across the globe.
Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered.

Simplify your communication:
- Stay connected from anywhere with customers and colleagues
- Use your personal device without sharing your private number
- Get voice, video, and messaging all in one app

Empower your business calls:
- Quickly switch between multiple business numbers
- Route incoming calls to other phones or colleagues
- Automatically text back to missed calls

Elevate your meetings and events:
- Join virtual meetings, trainings, and webinars from anywhere
- View slides, participate in breakout rooms, take polls, and more
- Schedule your own meetings and sync your business calendar

Engage with your customers:
- Chat with customers as a team in the shared inbox
- See all your SMS, social media, and web chat conversations in one place
- Assign, unassign, and resolve conversations on the go

## Key features

- Voice, video, and messaging in one app
- Multi-channel shared inbox for customer engagement
- Virtual meetings, trainings, and webinars
- Switch between multiple business numbers
- Automatic text replies to missed calls
- Team collaboration tools

## Chart rankings

- #71 in Top Free · Business (US App Store)

## What do users think of GoTo?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 User simplicity (click and go)
- 🚀 Quick and easy to use
- 🚀 Reliable and no glitches
- 🚀 Excellent phone service
- 🚀 Works fantastically

**Cons**

- 🐛 Cuts out sometimes
- 🐛 Impossible to erase missed calls
- 🐛 Drops calls everytime
- 🐛 Ringtone not loud enough
- 🐛 Buggy
- 🐛 Drops calls, no incoming audio
- 🐛 Warm Transfer & Hold Glitches
- 🐛 Voicemail Alerts Issue
- 🐛 Consistently difficult
- 🐛 Very bad app and drains battery
- 🐛 Doesn't Ring Through

**Commonly reported bugs**

- Audio issues
- Missed calls not showing up
- Voicemail not working properly
- App freezing/crashing
- Compatibility issues with older devices

**Most requested features**

- Mobile - ability to do Q+A from mobile devices
- Ability to choose ringtone
- Calendar integration like previous app
- Monitor multiple lines concurrently in app
- Easy way to add contact who just called

## Recent user reviews (10 of 506)

All indexed reviews: https://appshunter.io/ios/app/goto/id1465614785/reviews.md

### 5/5 — Shoreline erosion

*2026-08-11, version 2026.8.0*

Great presentation!
I think a presentation focusing more on wave and wake erosion from wakeboard boats is needed and appropriate.  The shoreline of many rivers and lakes are being destroyed by these boating actions.
Bill Scott

### 1/5 — I’m not signing in for a one hour webinar.!

*2026-07-30, version 2026.8.0*

I’ve copied and pasted session number and it isn’t taking it. I’m not making a login and giving my information for a one hour session. These people didnt tell me this was going to be an ordeal. Screw this

### 5/5 — GoTo Webinars vs. Zoom

*2026-07-30, version 2026.8.0*

The appearance of the applications are different, yet the functionalities are similar. I’ve conversed and typed communications in real time to people in foreign countries using these applications: Africa, Europe, China, India, and Japan! Amazing!

### 1/5 — The notification that there is an update is annoying

*2026-07-21, version 2026.8.0*

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.

### 5/5 — Webinar

*2026-07-21, version 2026.8.0*

Great for webinars great experience

### 1/5 — Hearing Damage

*2026-07-20, version 2026.8.0*

Incoming calls come in so overwhelmingly loud on mobile and without notice. It is physically painful to my ears. You have undoubtedly caused me hearing damage. Please make an option for the ringtone. I do not need verdun in my ear everytime someone calls.

### 1/5 — Bad audio

*2026-07-19, version 2026.8.0*

The audio quality is very bad and then the fact that it only stays for two weeks and then it goes away It’s not conducive to learning

### 4/5 — Good

*2026-07-17, version 2026.8.0*

It is good yeah working well with me.

### 1/5 — Grey Mode?

*2026-07-17, version 2026.8.0*

Why would the update change a true dark mode (black) to - blueish grey? Can you please give a toggle or bring back the true dark mode?

### 3/5 — Missing AirPlay support

*2026-07-09, version 2026.7.1*

Good app but it needs to directly support AirPlay, mirroring doesn’t put audio on the TV

## Frequently asked questions about GoTo

### What does the GoTo app do?

The GoTo app provides a unified platform for business communications. It allows users to make calls, send messages, host and join virtual meetings, trainings, and webinars. It also includes a multi-channel inbox for engaging with customers across various platforms like SMS, social media, and web chat.

### What are the key features of GoTo?

Key features include integrated voice, video, and messaging capabilities, a shared inbox for team customer service, the ability to switch between multiple business numbers, automatic text replies to missed calls, and participation in virtual meetings with features like polls and breakout rooms.

### Is GoTo free to use?

Based on the provided information, the app is listed as free. There are no mentions of subscription fees or in-app purchases for core functionalities.

### Who is the target audience for GoTo?

This app is designed for professionals and businesses that require a comprehensive solution for managing internal team communications and external customer interactions. It's ideal for those who need to stay connected and productive while working remotely or on the go.

### How does GoTo help with customer engagement?

GoTo facilitates customer engagement through its multi-channel shared inbox. This feature allows teams to manage SMS, social media, and web chat conversations in one place, assign them to team members, and resolve them efficiently, ensuring timely responses to customer inquiries.

## Version history (last 5 releases)

### 2026.9.0 — 2026-08-13

General: Bug fixes & improvement
Inbox: Get contact suggestions for incoming conversations

### 2026.8.0 — 2026-07-15

General: Bug fixes & improvement
Inbox: 
- Quickly reply to any message right from its push notification
- Press and hold any message to copy text to your clipboard or send an emoji quicker
Voice: General improvements on inbound WhatsApp calls

### 2026.7.1 — 2026-06-30

General: Bug fixes & improvement

### 2026.7.0 — 2026-06-13

General: Bug fixes & improvements

### 2026.6.1 — 2026-06-02

General: Bug fixes & improvements

Inbox: You'll now get notified when you receive the first message in a new conversation!

## Apps similar to GoTo

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Google Chat](https://appshunter.io/ios/app/google-chat/id1163852619) | 4.6 (305,037) | Free | Business |
| [IC Studio Mobile](https://appshunter.io/ios/app/ic-studio-mobile/id6444482347) | — | Free | Business |
| [Meeself - Business cards](https://appshunter.io/ios/app/meeself-business-cards/id6740823506) | — | Free | Business |
| [ZConnect Enterprise Edition](https://appshunter.io/ios/app/zconnect-enterprise-edition/id1254381259) | 1.2 (5) | Free | Business |
| [Fluida.io](https://appshunter.io/ios/app/fluidaio/id1438207913) | — | Free | Business |
| [XCALLY Mobile](https://appshunter.io/ios/app/xcally-mobile/id6502697252) | — | Free | Business |

## More apps by GoTo Group, Inc.

- [join.me - Simple Meetings](https://appshunter.io/ios/app/joinme-simple-meetings/id409811927)
- [GoToAssist Remote Support](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039)
- [GoToMyPC - Remote Access](https://appshunter.io/ios/app/gotomypc-remote-access/id1238134847)
- [GoToMeeting](https://appshunter.io/ios/app/gotomeeting/id1239774423)
- [GoToWebinar](https://appshunter.io/ios/app/gotowebinar/id1244921300)
- [GoToTraining](https://appshunter.io/ios/app/gototraining/id1245324531)

All apps by GoTo Group, Inc.: https://appshunter.io/developer/299616804

## Related topics

[goto webinar](https://appshunter.io/ios/topics/goto-webinar) · [goto](https://appshunter.io/ios/topics/goto) · [go to mobile](https://appshunter.io/ios/topics/go-to-mobile) · [gotomeeting app](https://appshunter.io/ios/topics/gotomeeting-app) · [goconnect](https://appshunter.io/ios/topics/goconnect) · [group call chat](https://appshunter.io/ios/topics/group-call-chat) · [vqscollabo v3x seminar type](https://appshunter.io/ios/topics/vqscollabo-v3x-seminar-type) · [jive](https://appshunter.io/ios/topics/jive) · [opconnect](https://appshunter.io/ios/topics/opconnect) · [ginlo business](https://appshunter.io/ios/topics/ginlo-business) · [edudog](https://appshunter.io/ios/topics/edudog) · [free meeting app caller](https://appshunter.io/ios/topics/free-meeting-app-caller) · [todosx](https://appshunter.io/ios/topics/todosx) · [lateron communication](https://appshunter.io/ios/topics/lateron-communication) · [call my meeting](https://appshunter.io/ios/topics/call-my-meeting) · [mtt virtual pbx](https://appshunter.io/ios/topics/mtt-virtual-pbx) · [lateam](https://appshunter.io/ios/topics/lateam) · [vqscollabo v3x meeting l type](https://appshunter.io/ios/topics/vqscollabo-v3x-meeting-l-type) · [clickmeeting webinars meetings](https://appshunter.io/ios/topics/clickmeeting-webinars-meetings) · [atos onecontact](https://appshunter.io/ios/topics/atos-onecontact)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*