# GoToAssist Seeit Agent

> Remote support tool for technicians to see and guide customers visually. (iPhone/iPad app by GoTo Group, Inc..)

- Source: https://appshunter.io/ios/app/gotoassist-seeit-agent/id1253996870 (this page in markdown: same URL + `.md`)
- Developer: [GoTo Group, Inc.](https://appshunter.io/developer/299616804)
- Category: Business, Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 47 MB
- Languages: English
- Released: 2017-07-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gotoassist-seeit-agent/id1253996870/reviews.md

## What is GoToAssist Seeit Agent?

The GoToAssist Seeit Agent app was built for and designed by support technicians like you, so you can help your customers easily and instantly with anything they need – anytime, anywhere! Combining the ever-expanding power of secure technology with the convenience of a mobile app, you can create a support experience like never before.
 
While you create a support session with the tap of a button, your customer can download the free GoToAssist Seeit app and easily join your session to not only tell you, but show you exactly what they see – and so much more! You can take high resolution snapshots of your customer's live-streaming camera feed, use photo management to save and share your snapshots, and even use annotation tools to provide an even better visual experience for your customer. You can even record your sessions to capture the audio, video, and shared photos so that you can review later, or share with your customer. Additionally, you can apply notes to snapshots to remind yourself later of extra details, and even jot down ideas or information for billing purposes using session notes. For support technicians who enjoy using the tools they have now, APIs are also available to seamlessly integrate GoToAssist Seeit into your current work flow.
 
To get started as an agent, you can create a GoToAssist Seeit session from the agent app and invite your customer to join.  In turn, your customer can download the GoToAssist Seeit app on their mobile device to get connected to your session. Once your customer has joined the session, you can do the following:
 
• Use built-in audio from your computer.
• View your customer's live-streaming camera feed.
• Take high resolution snapshots and apply notes about them.
• Save and share photos.
• Use drawing tools.
• Record your session.
• Create session notes for your records.
 
It's so simple and hassle-free, you will be on your way to deliver fast and efficient support in a quality experience your customer deserves.

## Key features

- View customer live camera feed
- Take and annotate snapshots
- Record support sessions
- Save and share photos
- Create session notes
- API integration

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/gotoassist-seeit-agent/id1253996870/reviews.md

### 1/5 — Connection failure

*2020-05-14, version 1.7*

Start app login get error session creation failed. Terrible app

## Frequently asked questions about GoToAssist Seeit Agent

### What is GoToAssist Seeit Agent used for?

GoToAssist Seeit Agent is a business application that allows support technicians to remotely assist customers by viewing their live camera feed, taking snapshots, and using annotation tools to provide visual guidance.

### Can I record my support sessions with GoToAssist Seeit Agent?

Yes, you can record your support sessions with GoToAssist Seeit Agent. This feature captures audio, video, and shared photos, allowing you to review or share the session later.

### Does GoToAssist Seeit Agent have ads?

No, GoToAssist Seeit Agent does not contain advertisements. The app is free to download and use without any ad interruptions.

### What devices can I use GoToAssist Seeit Agent on?

GoToAssist Seeit Agent is available for iPhone, iPad, and iPod devices. It is designed for mobile support technicians.

### How often is GoToAssist Seeit Agent updated?

The latest version of GoToAssist Seeit Agent is 1.7, which was last updated on October 5, 2017. The app was initially released on July 18, 2017.

### What is the age rating for GoToAssist Seeit Agent?

GoToAssist Seeit Agent has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

### Can I integrate GoToAssist Seeit Agent with my existing workflow?

Yes, GoToAssist Seeit Agent offers APIs that allow for seamless integration into your current work flow. This enables a smoother transition for technicians already using other tools.

### What are the key features for visual assistance in GoToAssist Seeit Agent?

Key visual assistance features include viewing the customer's live-streaming camera feed, taking high-resolution snapshots, applying notes to snapshots, and using drawing tools for annotation.

## Version history (last 3 releases)

### 1.7 — 2017-10-05

This app has been updated by Apple to display the Apple Watch app icon.

iOS 11 compatibility.

### 1.6 — 2017-08-31

Minor bugfixes and improvements.

### 1.5 — 2017-07-18

No release notes.

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## More apps by GoTo Group, Inc.

- [join.me - Simple Meetings](https://appshunter.io/ios/app/joinme-simple-meetings/id409811927)
- [GoToAssist Remote Support](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039)
- [GoToMyPC - Remote Access](https://appshunter.io/ios/app/gotomypc-remote-access/id1238134847)
- [GoToMeeting](https://appshunter.io/ios/app/gotomeeting/id1239774423)
- [GoToWebinar](https://appshunter.io/ios/app/gotowebinar/id1244921300)
- [GoToTraining](https://appshunter.io/ios/app/gototraining/id1245324531)

All apps by GoTo Group, Inc.: https://appshunter.io/developer/299616804

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*